Find hotels in Sand Flower, Phoenix

"This is a lovely resort. Helpful and friendly staff. So many pools. "

"While our stay offered a clean, comfortable bed and a quiet room, this Hilton location lacked a couple of basic amenities. There was no microwave in ANY of the rooms (we even asked neighboring room friends) and so we were unable to heat up any food after hours (once the onsite kitchen/restaurant was closed). Even asking the front desk staff brought no resolution. Additionally, there was no water fountain or bottle refilling station on site. During certain daytime hours fruit infused water and water cups were offered to guests but it ended there. We were either forced to ration our “2 free 16oz water bottles per day” (which by the way, we were shorted a day…) or use tap water, or purchase on-site bottled water. We instead had to cross the street and shop at a neighboring store to purchase a reasonable amount of water to suffice our three night stay. During this stay, there was a dance competition event in which it felt staffing numbers were not increasingly adjusted so as to provide the demanding and busy service needs of the guests throughout this event. While we “figured it out” during our stay, I feel as a Hilton, the amenities standards need to be raised instead of only the price point."

"The restaurant on site had great food. Nice and clean. Enjoyed our stay. "

"Friendly staff, good healthy breakfast options. Clean rooms and quick service from the staff if extras(towels,blankets,bedding etc) were needed. "

"Second stay here at the Happy valley Phoenix location. Food is really great. What really makes this place outstanding is the customer service, the friendliness of the staff and how much they care. The hotel is clean, comfy and safe. We had the pleasure of meeting Kenny. W who is the lead bartender. He was amazing and clearly loves his job! We enjoyed talking to him each night and watching him in action. The guy managed to juggle many things at once and remained calm and friendly. He was a wealth of knowledge all things around Phoenix too. I never got the name of the young man at the Front Desk with the black hair and black glasses but every question I asked he was able to answer. I look forward to a return visit in August. "

"Clean and comfortable. Great staff."

"Resort was ok. Some staff were friendly and some couldn’t be bothered to help with issues. Pool was dirty every morning that we went in. After buying on hotels dot com, they charges us a resort fee. Tried to suck us in for a seminar"

"Somewhat dated but clean and well kept with reasonable rate and courteous staff."

"Wow, we had a wonderful stay! Nick checked us in and we asked for a 3rd floor room, convenient parking and a couple additional items to make our stay nice. Nick listened and was attentive to every item. Wow, what a great room he found for us! We especially loved this room because it had a separate bedroom with doors, away from the hallway and bathroom that allowed me to get up early, have coffee, take a shower and my wife could sleep in late, in a quiet , dark bedroom! The exercise room was clean and had great, quality exercise equipment. The handicapped, and regular parking were plentiful and there were multiple entries that our room key-card worked. Thank you for a great stay!"