JW Marriott Phoenix Desert Ridge Resort & Spa

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Luxury
5.0 star property
9.0

Wonderful

Desert ridge sanctuary with five pools

Vibrant water slides and a lazy river anchor this desert oasis waterpark. Guests relax in garden areas between adventures at the arcade and splash pad. Tennis courts, pickleball facilities, and a golf range with complimentary equipment complete the resort's recreational offerings.

Popular amenities

  • Pet friendly
  • Air conditioning
The current price is ₩551,119
₩716,855 total
includes taxes & fees
Sep 24 - Sep 25

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Suite, 1 Bedroom, Balcony

A modern hotel room with a sectional sofa, a round table, a chair, and a small side table.

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Mountain View

A golf course with a pond, trees, and mountains in the background.

Club Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

A balcony with wicker chairs and a small table, overlooking a well-manicured lawn and palm trees.

Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(12 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

A hotel room with a large bed, a seating area with a table and chairs, a flat-screen TV mounted on the wall, and a large window with curtains.

Suite, 1 King Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Mountain View

A golf course with a pond, trees, and mountains in the background.

Club Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Pool View (Balcony)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed, Balcony, Pool View (Balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

A balcony with wicker chairs and a small table, overlooking a well-manicured lawn and palm trees.

Room, 2 Queen Beds, Resort View

9.4 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio, Resort View (Patio)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Patio, Resort View (Patio)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio, Resort View (Patio)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed, Patio, Resort View (Patio)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

A balcony with wicker chairs, a small table, and a view of a water park and mountains.

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

A golf course with a pond, trees, and mountains in the background.

Room, 1 King Bed, Mountain View

  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Hearing Accessible)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed, Resort View (Hearing Accessible)

  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Resort View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Resort View (Mobility/Hearing Accessible, Tub)

  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

A modern living room with a flat-screen TV, a sectional sofa, a coffee table, and a bookshelf.

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

A hotel room with a large bed, a seating area with a table and chairs, a flat-screen TV mounted on the wall, and a large window with curtains.

Suite, 1 King Bed with Sofa bed, Balcony

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Corner)

A modern hotel room with a sectional sofa, a round table, a chair, and a small side table.

Suite, 1 Bedroom (Corner)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View

A modern living room with a sectional sofa, a small round table, a desk with a lamp, and a large abstract wall mural.

Suite, 1 Bedroom, Pool View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk with a chair, a small round table, and a TV.

Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in North Phoenix, a neighborhood in Phoenix, JW Marriott Phoenix Desert Ridge Resort & Spa is in the suburbs. Travelers eager for a bit of culture can stop by Desert Ridge Marketplace, while those who have shopping on the agenda may want to visit Kierland Commons and Happy Valley Towne Centre. Consider Caesars Republic Scottsdale for a night out or Musical Instrument Museum if you're traveling with kids. Enjoy the great outdoors with mountain biking, hiking/biking trails, and rock climbing, or hop on a bike rental nearby and explore all the area has to offer. Visit our Phoenix travel guide
View more Resorts in Phoenix
Map
5350 E Marriott Dr, Phoenix, AZ, 85054

What's nearby

  • An indoor museum with exhibits on the left and right, including bagpipes, musical instruments, and a kilted figure.
    Musical Instrument Museum
    3 min drive - 2.3 km
  • Wildfire Golf Club
    1 min walk - 0.0 km
  • Desert Ridge Marketplace
    5 min walk - 0.5 km
  • Desert Ridge Improv
    14 min walk - 1.2 km
  • MIM Music Theater
    3 min drive - 2.3 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX)
    27 min drive

Restaurants

  • In-N-Out Burger
    16 min walk
  • Yard House
    9 min walk
  • Dave & Buster's
    11 min walk
  • Islands Restaurant
    11 min walk
  • Cafe Zupas
    11 min walk

About this property

JW Marriott Phoenix Desert Ridge Resort & Spa

  • Luxury family-friendly resort in the suburbs
  • Desert Ridge Marketplace is located near JW Marriott Phoenix Desert Ridge Resort & Spa, which provides a golf course, a poolside bar, and a terrace. Get out on the links at this resort and enjoy amenities such as a driving range and golf lessons. Treat yourself to a Swedish massage, aromatherapy, or a facial at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; JW Marriott Phoenix Desert Ridge Resort & Spa also has shopping on site, a firepit, and a coffee shop/cafe. In addition to a garden and a hair salon, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Other perks at this resort include:
    • 5 outdoor pools and a children's pool, along with a lazy river, a waterslide, and cabanas
    • Buffet breakfast (surcharge), bike rentals, and 8 outdoor tennis courts
    • Valet parking (surcharge), babysitting (surcharge), and a banquet hall
    • A ballroom, an elevator, and tour/ticket assistance
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 950 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with deep soaking tubs and free toiletries
    • 63-inch Smart TVs with Netflix and premium channels
    • Balconies or patios, wardrobes/closets, and refrigerators

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 36 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kembara
  • MERITAGE -an urban tavern
  • Revive Spa Bistro
  • Tia Carmen
  • Twenty6

Things to do

  • 24-hour gym
  • 36-hole golf course
  • 5 outdoor pools
  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Hot tub
  • Lazy river
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 241,101 square feet of conference space
  • 29 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 63-inch smart TV with premium satellite channels
  • Netflix
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 150.00 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 67.84 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 36 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 27.00 per day (in/out privileges)
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does JW Marriott Phoenix Desert Ridge Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at JW Marriott Phoenix Desert Ridge Resort & Spa?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Phoenix Desert Ridge Resort & Spa on Sep 24, 2026 start from ₩551,119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Phoenix Desert Ridge Resort & Spa pet-friendly?

Yes, JW Marriott Phoenix Desert Ridge Resort & Spa allows dogs (limit 2 total). There's a deposit of USD 150.00 per stay and a fee of USD 150.00 per accommodation, per stay. A cleaning fee of USD 150.00 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 27.00 per day. Valet parking is available for USD 42.00 per day.

What time is check-in at JW Marriott Phoenix Desert Ridge Resort & Spa?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at JW Marriott Phoenix Desert Ridge Resort & Spa?

Check-out is at 11 AM.

Where is JW Marriott Phoenix Desert Ridge Resort & Spa located?

This family-friendly Phoenix resort is located in the suburbs, within a 5-minute walk of Wildfire Golf Club and Desert Ridge Marketplace. Musical Instrument Museum and Mayo Clinic Hospital are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Phoenix Desert Ridge Resort & Spa Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 705 out of 1000 reviews
Rating 8 - Good. 164 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful property
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay, a lot of hidden fees but overall a great place
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, awesome amenities, if you don't mind walking its close to shopping and food. The restaurants in the hotel are amazing though. Pool areas and gym are wonderful. Loved our stay!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, kids loved waterslides and pool!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the best decision I made when thinking about staying at Arizona. The water slides are amazing and so are the rest of the pools. It’s very family friendly. Perfect for all ages. Best experience ever. The rooms were so clean and nice along with the staff.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything from the waterpark to the room to the restaurants on site. Can't recommend enough!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience as always. Very clean
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really felt welcomed! The staff were friendly and helpful. The grounds were well maintained and the room was very clean. The lazy river was a ton of fun. A definite 5 star Hotel. We are planning to go back again soon.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the resort included everything you would need in a vacation. Several restaurants and plenty of activities for my family. The resort was amazing!
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
The food was terrible, we ordered room service and it was sad. For a $600 room I would think that they could get french fries right. Don't order fries, cheeseburgers , loaded fries. None of the kid food was acceptable.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was awesome! Pools and water park is the best! Definitely recommend. Starbucks in the lobby area is a nice feature too!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. Full of amenities and you honestly don’t have to leave the resort for things to do. I can’t wait to come back again.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort. My room was just so far back that the walk to anything was too long to be enjoyable. Other than that, I really liked the views
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and friendly staff - traveled with family. Plenty for the kids to do and good food
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and staff was friendly. Great Resort for family outing.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine. Staff was lovely. The Waterpark is great for young families. Lots of children. The water in the pools was not cooled and therefore not refreshing. Lazy river was nice. Restaurants were mediocre at best, yet costly. Many of the floors were slippery, including steps in main area, bathrooms in room and shower stalls. They forgot to clean our room and showed up at 5pm. Takes many many rings for guest services to answer phone. They were nice when answered. Perhaps they are low on staff in these areas?
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The amenities are world class, gym, pickleball, pool, etc. Outstanding resort!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The amenities are beautiful; room and property were all very clean and staff was courteous and helpful. It was a wonderful stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Awesome experience with kids are Jingle event. Staff was super friendly and resort was great.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for a family vacation!
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds. Staff very pleasant and helpful
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot with great service and plenty of things to do
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay at the JW Marriott Phoenix Desert Ridge Resort & Spa! My daughter and I came to celebrate my birthday, and it was the perfect getaway. One thing that really stood out was the exceptional service. We arrived before 11:00 a.m., even though check-in wasn’t until later in the afternoon, and the front desk was kind enough to have a room ready for us right away. After an early flight, that made such a difference and was greatly appreciated. We booked this resort specifically for AquaNights, and it did not disappoint. The pools and palm trees are beautifully lit in the evening, creating such a relaxing and magical atmosphere. The resort itself is beautiful, the staff was friendly, and the location was convenient for everything we wanted to do. My only suggestion would be to cool the pool water a bit during the summer. It was around 113°F while we were there, so the pool water became very warm and wasn’t as refreshing as we had hoped. Overall, we had an amazing time and made wonderful birthday memories together. We would definitely stay here again!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dining options and great tasting food 👍
Stayed 4 nights in Mar 2025