โThis was a great location and the property was very nice. The one thing we didn't like was having only one towel each for a 4-5 day stay. I did call and receive another towel in a timely manner but have two towels a piece in the room ahead of time, would have been nice. The response though was excellent. Customer service is excellent via email and phone. โ
"It's in a prime location right next to Waikiki Beach. The parking lot is spacious and thereโs plenty of room. Since it's a new building, the rooms are clean, and the lobby is neat and has a great atmosphere. Best of all, every staff member is incredibly friendly and genuinely humble."
"I had a vacation with my family @ this resort, which having a wonderful landscape around the resort and gave us an excellent environment for a resting. Room confldition was ver good and gave us beautifule views through a balcony. If I can get a chance to go to Hawaii again, I'll pick this Hilton resort again without any doubt. Especially, Rainbow Tower as your stay was so convinient to access to main pool, beach and Lagoon. "
"It was super nice to stay at this hotel!
We could stay at the corner, and it gave us an wonderful memory of Hawaii. Also, thanks to the gopro rental service, we could get nice and clear pictures of turtles! Again, thank you and hope to visit there again within 10 years!"
"It's on Waikiki Beach, and you can enjoy the ocean view at a reasonable price. However, the hotel service is generally very unsatisfactory. Staff don't friendly, and requested service can only be picked up by rushing. Housekeeping calls not answered."
