산타 카타리나 섬의 럭셔리 호텔

“Tired property. Very slow check in. You must take a number for a machine. You pick either normal check on or express. Nobody knows which one to pick. A lot of people took both. We stay 7 days, we have to exchange 2 times the baby stroller ( the 3rd was complete and worked the way it should). Beach was excellent, the best part of the property. Unnecessary hustle for beach towel ( you must pick them up at one location only, why you don put them in your room, ping pong sets the same, ping pong...

“위치, 청결 상태, 교통 등 하드웨어적인 부분은 괜찮은 편이었으나 직원들의 손님에 대한 서비스는 기대 이하였다. 지역 관광에 대한 지도나 홍보용 책자 하나 없었고 더더욱 와이파이는 동영상 하나 제대로 볼수가 없을 정도로 느려서 너무 불편했다.”

“The place itself is well kept. The pools are great. The beach access and services are great. The breakfast has lots of options. The restaurant has good food but the service is slow.”

“Nice staff good breakfast ”