Dear Valued Guest, Thank you for your recent stay at Sheraton Sanya Yalong Bay Resort and taking the time to give us your reviews. We are happy to hear that you enjoyed your stay and that the service level met with your expectations. Sheraton Sanya will meet your needs what you want. We assure you that your comments have been shared with our Management Team so that to ensure a constant service. Thank you for your positive feedback and we hope that we will have the opportunity of welcoming you back to Sheraton Sanya Yalong Bay Resort in the future!

尊敬的客人，感谢您选择三亚亚龙湾喜来登度假酒店，我们很高兴您对酒店作出的好评和称赞！您的好评是我们前行的动力，酒店将不断提高服务质量，带给您更多惊喜体验。再次感谢您对三亚亚龙湾喜来登度假酒店的关注，我们期待着您的再次光临！

尊敬的宾客：您好！非常感谢您选择入住三亚亚龙湾喜来登度假酒店并对我们酒店环境的赞许！我们酒店坐落于亚龙湾延绵7公里长的海岸线上，处于亚龙湾中心地带。这里海清沙白、椰影婆娑，在我们洁白的沙滩旁，任海风轻抚，是您休闲度假的最好选择。我们将不断提高服务质量，为您带来更加舒适的度假体验。真诚期待您的再度光临，祝您生活愉快，万事如意！

尊敬的客人，非常感谢您对此次入住进行点评。我们很高兴您对此次入住十分满意。我们将继续为您提供高效服务、洁净空间和美味佳肴，让您享受更为优质的入住体验。再次诚意致谢！我们期待着您的再次莅临！

Dear Guest, Thank you for choosing Sheraton Sanya Yalong Bay Resort. Our hotel, situated on the pristine white-sand beach, is the ideal choice for a relaxing tropical escape. We look forward to welcoming you back to our resort in the future.Best regards

尊敬的客人，感谢您选择三亚亚龙湾喜来登度假酒店，我们很高兴您对酒店作出的好评和称赞！您的好评是我们前行的动力，酒店将不断提高服务质量，带给您更多惊喜体验。再次感谢您对三亚亚龙湾喜来登度假酒店的关注，我们期待着您的再次光临！

Dear Guest,Thank you for choosing Sheraton Sanya Yalong Bay Resort and sharing your comments with us. I sincerely apologize to you for our shortcomings and we will diligently make every effort to improve these points. we will strengthen our staff training and improve check in and out time. Thank you again for your time and we are looking forward to your next stay to Sheraton Sanya Resort.

亲爱的宾客，您好！非常感谢您选择入住三亚亚龙湾喜来登度假酒店！感谢您对酒店的好评。我们酒店处于亚龙湾中心位置，这里海清沙白、椰影婆娑，是您休闲度假的最好选择。在喜来登，我们希望宾客感到舒适自在；在喜来登，我们希望尽地主之道，使每个人宾至如归，宛若故里。真诚期待您的再度光临，祝您生活愉快，万事如意！

亲爱的宾客，您好！非常感谢您选择入住三亚亚龙湾喜来登度假酒店！感谢您对酒店的好评。我们酒店处于亚龙湾中心位置，这里海清沙白、椰影婆娑，是您休闲度假的最好选择。在喜来登，我们希望宾客感到舒适自在；在喜来登，我们希望尽地主之道，使每个人宾至如归，宛若故里。真诚期待您的再度光临，祝您生活愉快，万事如意！

尊敬的宾客，您好！请接受来自三亚亚龙湾喜来登度假酒店最诚挚的问候！我们很抱歉没能给您带来一个满意的体验，这是我们需要检讨的改进的地方。我们重视每一位宾客的体验及反馈，您在入住期间遇到不满意的地方我们都希望您能第一时间让我们知道，给我们一个补救的机会，或者随时在房间拨打0寻求宾客服务中心帮助，我们定会给您一个满意的服务和体验。此后我们也会加强对员工的培训，提高服务速度与质量，以期满足您的期望，望您能接受我们最诚挚的歉意。期待能在不久的将来与您在三亚亚龙湾喜来登酒店再度相遇，以让我们有机会为您奉上更优质的服务！

尊敬的宾客，请接收来自三亚亚龙湾喜来登度假酒店亲切的问候！我们非常荣幸您选择三亚亚龙湾喜来登度假酒店做为此次您的度假目的地，从您的言语中得知您在此度过了一个美好的假期。我们酒店地处亚龙湾中心位置，有绝佳的视野和优质的沙滩，我们的热带园林覆盖率达70%左右，非常适合休闲度假。酒店注重为我们的宾客提供优质服务，全心全意将每一处服务细节做得更好，为您和其他宾客营造美好的度假回忆。期待您的再次光临，祝您一切顺利。

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. It’s our honor to get your compliments to our beach. Our hotel located in the popular seaside city of Sanya and overlooking gorgeous Yalong Bay, reserve your stay at Sheraton Sanya Resort for an experience that goes beyond the ordinary. Please rest assure that we will investigate on what you have mentioned and we assure you that your comments have been shared with our Management Team and we will look into the areas that we need to improve to ensure a consistent service to our customers. Again we thank you for your comments and look forward to have you with us next time. Best regards

尊敬的客人，您好！首先在感谢您选择三亚亚龙湾喜来登度假酒店。酒店未能给您提供满意的度假体验，对此我们深表遗憾，请您允许我为给您造成的不便说声抱歉。我们重视每一位宾客的体验及反馈，您在入住期间遇到不满意的地方我们都希望您能第一时间让我们知道，给我们一个补救的机会，或者随时在房间拨打0寻求宾客服务中心帮助，我们定会给您一个满意的服务和体验。让每位客人都能享受宾至如归体验是我们不懈的奋斗目标！期待能在不久的将来与您在三亚亚龙湾喜来登酒店再度相遇，以让我们有机会为您奉上更优质的服务！

Dear Guest,Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comment.We are inspired by your compliments to our resort, and also glad to hear that you had a happy holiday here, which give us great encouragement. Thank you again for your time and we are looking forward to your next stay to Sheraton Sanya Resort.Best Regards.

尊敬的客人，感谢您选择三亚亚龙湾喜来登度假酒店，我们很高兴您对酒店作出的好评！您的好评是我们前行的动力，酒店将不断提高服务质量，带给您更多惊喜体验。再次感谢您对三亚亚龙湾喜来登度假酒店的关注，我们期待着您的再次光临！

尊敬的宾客，您好！请接受来自三亚亚龙湾喜来登度假酒店最诚挚的问候！我们很抱歉没能给您带来一个满意的体验，这是我们需要检讨的改进的地方。我们重视每一位宾客的体验及反馈，您在入住期间遇到不满意的地方我们都希望您能第一时间让我们知道，给我们一个补救的机会，或者随时在房间拨打0寻求宾客服务中心帮助，我们定会给您一个满意的服务和体验。期待能在不久的将来与您在三亚亚龙湾喜来登酒店再度相遇，以让我们有机会为您奉上更优质的服务！

尊敬的客人，感谢您选择三亚亚龙湾喜来登度假酒店，我们很高兴您对酒店作出的好评和称赞！您的好评是我们前行的动力，酒店将不断提高服务质量，带给您更多惊喜体验。再次感谢您对三亚亚龙湾喜来登度假酒店的关注，我们期待着您的再次光临！

尊敬的客人，您好！首先在感谢您选择三亚亚龙湾喜来登度假酒店。酒店未能给您提供满意的度假体验，对此我们深表遗憾，请您允许我为给您造成的不便说声抱歉。我们重视每一位宾客的体验及反馈，您在入住期间遇到不满意的地方我们都希望您能第一时间让我们知道，给我们一个补救的机会，或者随时在房间拨打0寻求宾客服务中心帮助，我们定会给您一个满意的服务和体验。让每位客人都能享受宾至如归体验是我们不懈的奋斗目标！期待能在不久的将来与您在三亚亚龙湾喜来登酒店再度相遇，以让我们有机会为您奉上更优质的服务！

尊敬的宾客：您好！感谢您选择入住三亚亚龙湾喜来登度假酒店并抽出宝贵时间向我们反馈您的入住体验。酒店坐落于亚龙湾延绵7公里长的海岸线上，处于亚龙湾中心地带。这里海清沙白、椰影婆娑，在我们洁白的沙滩旁，任海风轻抚，是您休闲度假的最好选择。我们将不断提高服务质量，为您带来更加舒适的度假体验。真诚期待您的再度光临，祝您生活愉快，万事如意！

Dear Valued Guest, Thank you for your recent stay at Sheraton Sanya Yalong Bay Resort and taking the time to give us your reviews. We are happy to hear that you enjoyed your stay and that the service level met with your expectations. Our hotel, situated on the pristine white-sand beach, is the ideal choice for a relaxing tropical escape. . We are dedicated to provide our best hospitality to our guests. We hope that we will have the opportunity of welcoming you back to Sheraton Sanya Yalong Bay Resort in the future! Warmest Regards.

Dear Valued Guest, Thank you for your recent stay at Sheraton Sanya Yalong Bay Resort and taking the time to give us your reviews. We are happy to hear that you enjoyed your stay and that the service level met with your expectations.With 5 outdoor swimming pools,especially in one of heated pool can enjoy freely for fun.Sheraton Sanya will meet your needs what you want.Thank you for your positive feedback and we hope that we will have the opportunity of welcoming you back to Sheraton Sanya Yalong Bay Resort in the future! Warmest Regards

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. It’s our honor to get your compliments to our beach and service. Our hotel located in the popular seaside city of Sanya and overlooking gorgeous Yalong Bay, reserve your stay at Sheraton Sanya Resort for an experience that goes beyond the ordinary. Thank you again for your time and we are looking forward to your next stay to Sheraton Sanya Resort. Best Regards.

尊敬的宾客，感谢您选择三亚亚龙湾喜来登度假酒店！非常高兴您的此次的入住体验是愉悦的并对酒店的整体环境的肯定。三亚亚龙湾喜来登度假酒店位于亚龙湾国家旅游度假区腹地，水清沙幼，直面美丽壮阔的南中国海景，在瑶池西餐厅由棕榈树和瀑布装点的环境中享用美味早餐和特色美食，是一个绝佳的度假圣地。您的满意是我们前进的动力，真诚的希望与您再次相约三亚亚龙湾喜来登度假酒店！祝您一切顺利。

尊敬的客人，您好！首先在感谢您选择三亚亚龙湾喜来登度假酒店。酒店未能给您提供满意的度假体验，对此我们深表遗憾，请您允许我为给您造成的不便说声抱歉。我们重视每一位宾客的体验及反馈，您在入住期间遇到不满意的地方我们都希望您能第一时间让我们知道，给我们一个补救的机会，或者随时在房间拨打0寻求宾客服务中心帮助，我们定会给您一个满意的服务和体验。让每位客人都能享受宾至如归体验是我们不懈的奋斗目标！期待能在不久的将来与您在三亚亚龙湾喜来登酒店再度相遇，以让我们有机会为您奉上更优质的服务！

尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！

尊敬的宾客，您好！请接受来自三亚亚龙湾喜来登度假酒店最诚挚的问候！我们很抱歉没能给您带来一个满意的体验，这是我们需要检讨的改进的地方。我们重视每一位宾客的体验及反馈，您在入住期间遇到不满意的地方我们都希望您能第一时间让我们知道，给我们一个补救的机会，或者随时在房间拨打0寻求宾客服务中心帮助，我们定会给您一个满意的服务和体验。此后我们也会加强对员工的培训，提高服务速度与质量，以期满足您的期望，望您能接受我们最诚挚的歉意。期待能在不久的将来与您在三亚亚龙湾喜来登酒店再度相遇，以让我们有机会为您奉上更优质的服务！

尊敬的客人，感谢您选择三亚亚龙湾喜来登度假酒店，我们很高兴您对酒店作出的好评和称赞！您的好评是我们前行的动力，酒店将不断提高服务质量，带给您更多惊喜体验。再次感谢您对三亚亚龙湾喜来登度假酒店的关注，我们期待着您的再次光临！

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. It’s our honor to get your compliments to our staff and beach. Our hotel located in the popular seaside city of Sanya and overlooking gorgeous Yalong Bay, reserve your stay at Sheraton Sanya Resort for an experience that goes beyond the ordinary. Thank you again for your time and we are looking forward to your next stay to Sheraton Sanya Resort. Best regards.

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comment. We are inspired by your compliments to our resort,all of our staff are committed to providing excellent service to make sure you can have a memorable holiday here, which will give us great encouragement. We are looking forward to seeing you again. Best regards

尊敬的客人，非常感谢您对此次入住进行点评。我们很高兴您对此次入住十分满意。我们将继续为您提供高效服务、洁净空间和美味佳肴，让您享受更为优质的入住体验。再次诚意致谢！我们期待着您的再次莅临！

尊敬的客人，非常感谢您对此次入住进行点评。我们很高兴您对此次入住十分满意。我们将继续为您提供高效服务、洁净空间和美味佳肴，让您享受更为优质的入住体验。再次诚意致谢！我们期待着您的再次莅临！

Dear Guest, Thank you for choosing Sheraton Sanya Yalong Bay Resort and sharing with us your valuable comments. We have passed your comments about the food to our management team for necessary actions. We would love to welcome you again and all of our staff will try our best to provide you with the best service. Beat regards

Dear Guest, Thank you for choosing Sheraton Sanya Yalong Bay Resort and sharing your comments with us. Our hotel, situated on the pristine white-sand beach, is the ideal choice for a relaxing tropical escape. During your stay, the lobby and certain areas of our hotel are being maintained, hotel has to closed some facilities for the safety of guests. We apologize for any inconvenience caused to you . Thank you again for your time and we look forward to welcoming you back to our resort in the future. Best regards,

Dear valued guest, Thank you for your recent stay at Sheraton Sanya Yalong Bay Resort. We are so glad that you are satisfied with our breakfast and our service. Our hotel situated on the pristine white-sand beach, is the ideal choice for a relaxing tropical escape. Thank you again for your time and we are looking forward to your next stay to Sheraton Sanya Resort. Best Regards.

尊敬的宾客，非常高兴您选择三亚亚龙湾喜来登度假酒店作为您此次三亚之行目的地。我们也很欣慰您对此次入住十分满意，酒店全体员工致力于为每一位宾客提供卓越的服务，并希望用细致温馨的每一处细节给您带来难忘的度假体验！您对酒店的赞许，是我们一直以来不懈的追求。我们期待您的再次光临！祝您一切顺利！

Dear Valued Guest, Thank you for your recent stay at Sheraton Sanya Yalong Bay Resort. We are very glad to hear that you are satisfied with our hotel. Our hotel, situated on the pristine white-sand beach, is the ideal choice for a relaxing tropical escape. We value all guest feedback as it is through such comments that we can continually improve. I sincerely apologize to you for our shortcomings, in terms of room condition you mentioned, we will timely report to our executive team and relevant departments, and all of us will diligently make every effort to improve these points. Thank you again for your review and in the meantime, we hope that we will have the opportunity of welcoming you back to Sheraton Sanya Yalong Bay Resort in the future!

亲爱的客人, 感谢您选择三亚喜来登度假酒店，并与我们分享您的宝贵意见。 您对我们酒店的赞赏使我们深受鼓舞，也很高兴听到您在这里度过了愉快的假期，这使我们深受鼓舞。 再次感谢您的宝贵时间，我们期待您下次入住三亚喜来登度假酒店。 致以最亲切的问候。

Dear valued guest, Thank you for choosing Sheraton Sanya Yalong Bay Resort and sharing your comments with us. Our hotel, situated on the pristine white-sand beach, is the ideal choice for a relaxing tropical escape. We value all guest feedback as it is through such comments that we can continually improve. I sincerely apologize to you for our shortcomings and we will diligently make every effort to improve these points. In terms of facilities, to ensure that we continue to provide a product that does stand out we have been undergoing a full refurbishment in 2017.We look forward to welcoming you back to our resort in the future.

尊敬的宾客，您好！感谢您选择三亚喜来登度假酒店，非常荣幸获得您的反馈，您的鼓励就是我们进步的最大动力，我们一定会努力做得更好！同时也希望您抽出宝贵的时间在Expedia网站上留下您的点评。期待您的再次入住，祝您生活愉快!

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comment. We are inspired by your compliments to our resort, and also glad to hear that you had a happy holiday here, which give us great encouragement. Thank you very much for your suggestions, This has a great effect on our later improvement. Thank you again for your time and we are looking forward to your next stay to Sheraton Sanya Resort. Best Regards

尊敬的客人，感谢您对此次入住进行点评。我们很高兴您对此次入住十分满意。我们将继续为您提供高效服务、洁净空间和美味佳肴，让您享受更为优质的入住体验。再次诚意致谢！我们期待着您的再次莅临！

Dear valued guest, May we thank you for choosing Sheraton Sanya Resort and taking the time to write this review. We are inspired by your compliments to our hotel. Mostly we apologize for that the smell of smoke in your room made you feel terrible, our hotel is equipped with air purifier.Please let us know at the first time if you need help, we will surely to offer you this service during your stay, so as to give us a chance to remedy it. At the same time, we have shared your concerns about the room air conditioner with the management team.Thank you again for your time and We look forward to welcoming you back to our resort in the future.