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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Travelers can take a refreshing dip in the seasonal outdoor pool or relax with complimentary coffee and tea near Wilderness at Smokies

Choose dates to view prices

The SureStay Plus Hotel by Best Western Sevierville places guests in the heart of Sevierville's beauty. Enjoy the seasonal outdoor pool or relax with free coffee and tea in the lobby. The helpful staff offers a 24-hour front desk, and free self-parking makes exploring hassle-free.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
The current price is ₩73,750
₩83,153 total
includes taxes & fees
Jun 3 - Jun 4
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM. The pool is closed seasonally each year from October 30 to May 22.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on Jun 3, 2026 start from ₩73,750, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Sevierville pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Sevierville?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Sevierville located?

Located in the heart of Sevierville, this hotel is within 2 mi (3 km) of Dolly Parton Statue, Wilderness at the Smokies, and Wild WaterDome. Sevierville Community Center and Civic Center and Soaky Mountain Waterpark are also within 2 mi (3 km).

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Reviews

Reviews

8.2

Very Good

8.0

Cleanliness

7.8

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 570 out of 1166 reviews
Rating 8 - Good. 289 out of 1166 reviews
Rating 6 - Okay. 159 out of 1166 reviews
Rating 4 - Poor. 79 out of 1166 reviews
Rating 2 - Terrible. 69 out of 1166 reviews

Reviews

Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, close to Sivereville, next to Kroger across from Ross and Hobby Lobby. The rooms were clean and comfortable. It’s an updated older hotel. The price was awesome for what you got. I definitely would recommend this hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and the breakfast was good
Stayed 1 night in Mar 2026
Verified

8/10 Good

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was as advertised great room for the price responsive staff felt safe
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Porsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location very clean property
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Rooms were clean, breakfast was good and the staff were all kind and courteous!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and for the price can’t beat it it was super close to everything and was so easy will be staying there again the very next time I visit
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated. Bed was comfortable. Staff was friendly and professional. There was a great assortment for breakfast, eggs, sausage, waffles, toast, cereals. Parking was great, we had a truck with trailer.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean breakfast was good good choices no bugs
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was very friendly!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, easy check-in, location was all amazing
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Staff is super friendly and beds are comfy
Stayed 27 nights in Nov 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always super friendly and the hotel and rooms are very clean.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Comfy beds and the staff are great people
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room very friendly wonderful bed and pillows will definitely stay here again great price too
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Room super clean , nice breakfast and super nice staff except for one of the staff and the price all in all made it 5 stars
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, safe area. Perfect for our family trip.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Randy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room. Great vaule and location for the price.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff. Nice Continental breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean the staff was very polite
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities
The beds were so comfortable after our long day at Dollywood with a toddler! We absolutely loved it!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Ckean room, front desk staff was very nice!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable bed
Stayed 3 nights in Nov 2025