숙박 시설 정면

옥시덴탈 샤르자 그랜드 여행 후기

4 out of 5
옥시덴탈 샤르자 그랜드
Al Meena Street, Al Khan Beach (On the beach Suburb), Sharjah

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 109개 이용 후기 중 49개" "
평점 8 - 좋아요. 109개 이용 후기 중 33개" "
평점 6 - 괜찮아요. 109개 이용 후기 중 15개" "
평점 4 - 별로예요. 109개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 109개 이용 후기 중 7개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

FLORIAN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un super hôtel proche de la mer avec tout le confort que l’on peut souhaiter : restaurants, piscine, plage privée, salle de sport etc.. Le personnel est très professionnel et attentif à vos besoins et votre confort.
2024년 2월에 9박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 11일
Cher Florian,Nous apprécions énormément le temps que vous avez consacré à partager votre récente expérience au sein de notre Occidental Sharjah Grand et vous remercions pour votre aimable recommandation.Nous sommes ravis d'entendre que notre emplacement privilégié près de la mer, ainsi que nos installations, ont répondu à vos attentes. Merci de souligner le professionnalisme et l'attention de notre équipe qui s'efforce de répondre aux besoins de nos hôtes pour leur assurer un séjour confortable.Votre appréciation des divers services tels que nos restaurants, la piscine et la plage privée, ainsi que notre salle de sport équipée des dernières machines, est extrêmement gratifiante pour nous tous.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Guest Experience Team

10/10 - 훌륭해요

Radia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon hôtel
2024년 2월에 8박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 7일
Chère Radia,Merci de votre préférence envers notre hôtel Occidental Sharjah Grand pour cette occasion et pour votre très aimable recommandation auprès de la communauté de voyageurs.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Nous serions ravis de vous recevoir une nouvelle fois très prochainement. Bien à vous,Guest Experience Team

6/10 - 괜찮아요

ako

2024년 2월에 4박 숙박함
답변 제공: Mosaad Salem 님, 2024년 3월 5일
Thank you for your feedback. We are, nevertheless, pleased that you had an enjoyable stay with us. We look forward to welcoming you back on a future occasion. All your comments will be passed on to management. Best regards, Guest Experience Team

2/10 - 너무 별로예요

Siegfried

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Niet zo vriendelijk, slecht eten en zeer verouderd
2024년 2월에 8박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 3일
Beste Siegfried,Bedankt voor uw recensie.Het spijt ons te horen dat uw ervaring niet aan uw verwachtingen heeft voldaan. We streven ernaar om al onze gasten de beste service en faciliteiten te bieden, en we betreuren het dat u het eten en de staat van het hotel als onbevredigend ervoer. Uw feedback is waardevol en wij nemen deze serieus om onze dienstverlening te blijven verbeteren. We zijn trots op onze recent gerenoveerde fitnessruimte met nieuwe apparatuur en onze gezondheids- en veiligheidsprotocollen die voldoen aan internationale standaarden, en vinden het jammer dat deze aspecten niet aan uw verwachtingen voldeden.We verwelkomen u met plezier opnieuw!Hartelijke groeten,Guest Experience Team

2/10 - 너무 별로예요

SALIM

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 6박 숙박함
답변 제공: Mosaad Salem 님, 2024년 3월 3일
We sincerely appreciate the time you spent to share your comments following your visit to Occidental Sharjah Grand hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We apologize that the service was not provided as requested. We sincerely hope that this did not cause you too much trouble.We are very sorry that this moment has upset you so much and the overall opinion of the hotel is negative.Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.Kind Regards,Guest Experience Team

8/10 - 좋아요

Nahid

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice hotel. Attached beach is beautiful. But far from Dubai. Hard to get Transportaion to and from Dubai downtown. Staffs should be nicer.
2023년 12월에 4박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 28일
Dear Nahid,We appreciate that you took the time to share your experience with us.We're sorry to hear that you found transportation to Dubai downtown challenging. We acknowledge that while our location provides a serene beachside experience, it may not be as convenient for those wishing to travel frequently to Dubai's center. For future visits, we do offer a shuttle service that may alleviate this inconvenience. We also take note of your feedback regarding our staff's hospitality and will strive to ensure that all guests are met with the utmost kindness and professionalism.It is delightful to know that you appreciated the beauty of our attached beach. Our prime location by the sea is indeed one of the aspects our guests find most enchanting.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Experience Team

6/10 - 괜찮아요

Mia

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was very clean, the wokers was very courteous and very helpful. The restaurant food was very unacceptable. Food from breakfast is served at lunch and dinner. At dinner even water is not available. It's for purchase and you're not allowed to bring your own. My daughter in law 4 years old daughter didn't eat her breakfast, we decided to bring 2 dry rolls to our room. We were treated like criminals. We didn't even leave the table and like 5 staff circle us like detectives. We felt very embarrassed n harassed. I understand their's policy but it could have been handled differently. The staff was just doing what the supervisor instructed.. i would not recommend
2024년 2월에 6박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 29일
Dear Mia,We appreciate that you took the time to share your experience with us.We sincerely regret any discomfort that you and your family felt during your stay concerning our dining policy. We strive to maintain a high standard of service and our food handling policies are part of our commitment to health and safety for all guests. We apologize if these measures made you feel uneasy and we will review our approach to ensure our guests' comfort while upholding these standards.We are delighted to hear that you found our property to be clean and our team courteous and helpful. Your kind words about the efforts of our staff are greatly appreciated and reflect the dedication we have to providing a welcoming and professional environment.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Experience Team

6/10 - 괜찮아요

Lindsay

2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Mohammed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were always happy to assist however possible which was amazing for us because our luggage was lost in transit and they provided us with essential toiletries.
2024년 2월에 7박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 27일
Dear Mohammed,Thank you very much for your kind feedback.It is regrettable to hear about the inconvenience you faced with your luggage; such situations are indeed stressful. We are, however, pleased to know our team could assist you with essential toiletries during this time.Your appreciation for the room cleanliness and the service provided by our team is truly valued. We're also glad that our amenities met your expectations, contributing to a comfortable stay.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

10/10 - 훌륭해요

Selma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 19일
Dear Selma,Thank you for your positive feedback.We are pleased that you had an enjoyable stay with us.Thank you for your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience beautiful place good attention
2024년 2월에 4박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 15일
Dear Guest, Thank you very much for your kind feedback.We're thrilled to hear that you had a great experience and appreciated the beautiful location of our hotel as well as the attentive service provided by our team. Your kind words regarding the cleanliness of our rooms, the condition of our hotel, our room amenities, and the service we provide are truly appreciated. It’s wonderful to know that these aspects of your stay contributed to your 100% satisfaction.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place, nice food, very clean and tidy, customer service 10/10
2023년 11월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 11일
Dear Carol,Thank you for your positive feedback.We are thrilled to hear that you appreciated the cleanliness of our establishment and the quality of our food. It's wonderful to know that our customer service met your expectations and received a perfect score from you.Your positive feedback on the room cleanliness and overall condition of our hotel is greatly appreciated, and it was our pleasure to ensure that your stay was a memorable one.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team

8/10 - 좋아요

Dévy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Les activités sont diverses et agréables Le personnel très accueillant Les navettes pratiques pour les déplacements
2024년 1월에 11박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 4일
Cher hôte,Merci pour votre excellente appréciation sur votre séjour auprès de notre Occidental Sharjah Grand. La satisfaction de nos hôtes est notre objectif principal et rien n'est plus gratifiant que de lire que nous avons su être à la hauteur.Nous sommes ravis d'apprendre que les activités proposées ont été à la hauteur de vos attentes et que vous avez trouvé notre personnel accueillant. Il est également gratifiant de savoir que notre service de navette a facilité vos déplacements et contribué à rendre votre séjour agréable. La propreté de nos chambres, la condition de l'hôtel, la qualité de notre service et les commodités offertes dans les chambres sont des aspects que nous prenons très au sérieux, et votre satisfaction à 100% nous confirme que nos efforts portent leurs fruits.Nous sommes reconnaissants pour vos éloges et heureux que vous ayez pu profiter pleinement de votre expérience parmi nous.Nous espérons vous recevoir à nouveau très bientôt.Bien cordialement,Guest Experience Team

8/10 - 좋아요

AHMAD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Family atmosphere, nice and clean beach.
2024년 1월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 1월 26일
Dear Ahmad,Thank you very much for your kind feedback.It's heartening to know that you enjoyed our family-friendly atmosphere and appreciated the cleanliness of our beach.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Schöner bewachter Strand, vielfältiges Buffet, viele Liegemöglichkeiten am Poll und Strand, nette Bar, alles sehr sauber, großes Zimmer
답변 제공: Occidental Sharjah Grand 님, 2024년 1월 22일
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

10/10 - 훌륭해요

Aria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Occidental Sharjah Grand 님, 2024년 1월 20일
We thank you for sharing your experience with us and look forward to serving you again soon.

8/10 - 좋아요

Erwin

2024년 1월에 5박 숙박함
답변 제공: Occidental Sharjah Grand 님, 2024년 1월 18일
Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

10/10 - 훌륭해요

onur

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Occidental Sharjah Grand 님, 2024년 1월 18일
Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

10/10 - 훌륭해요

steve

2024년 1월에 4박 숙박함
답변 제공: Occidental Sharjah Grand 님, 2024년 1월 18일
Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

10/10 - 훌륭해요

Rita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel sulla spiaggia di Sharjah comodo da raggiungere anche dall’aeroporto di Dubai. La camera moderna (ci hanno detto che era tra quelle recentemente rinnovate) con letti comodissimi veniva pulita e riordinata perfettamente e diverse volte ci sono stati lasciati dei dolci freschi di pasticceria in omaggio. Il personale è gentilissimo e sempre disponibile, la colazione a buffet ricca e abbondante. Assolutamente da consigliare se si vuole unire un soggiorno al mare ad una vacanza per visitare gli Emirati
2024년 1월에 6박 숙박함
답변 제공: Guest Experience Team 님, 2024년 1월 8일
Gentile Rita,Grazie per aver recensito il nostro hotel.Siamo lieti che la camera moderna e i letti comodissimi abbiano contribuito a rendere il suo soggiorno indimenticabile e che abbia apprezzato la cortesia e disponibilità del nostro personale. È un piacere sapere che la nostra colazione a buffet ha incontrato il suo gusto e che i dolci freschi di pasticceria siano stati un gradito omaggio durante la sua permanenza.Saremo lieti di poterla accogliere di nuovo presso l'Occidental Sharjah Grand in futuro. Nell'attesa, le porgiamo i nostri cordiali salutiGuest Experience Team

8/10 - 좋아요

Kai

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 11박 숙박함
답변 제공: Occidental Sharjah Grand 님, 2024년 1월 18일
Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

8/10 - 좋아요

Melanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely resort. The hotel is a little dated, we had a corner suite and the paint was stripping off the wall - not a biggie but it’s Dubai so was unexpected. That said, it wasn’t overly priced so you get what you pay for. Pros - Gym was a definite bonus, everything you need to get a decent sesh in, pools great, beach access awesome, Cabanas super comfy, friendly staff, free shuttle to shopping malls is a pure gift!! and the breakfast buffet was fabulous. Con’s - weird smell in our suite, not sure what it was but we couldn’t get rid of it. The buffet dinner was shocking - I mean terrible! The only thing good about dinner was the dessert, which I’m not a big sweet eater but it was really the only thing on offer. All in all, a nice budget resort
2023년 12월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2024년 1월 9일
Dear Melanie,We appreciate that you took the time to share your experience with us.We're thrilled to hear that you enjoyed the gym facilities, our large outdoor pool, beach access, comfortable Cabanas, and the friendliness of our team. Our complimentary shuttle to shopping malls and the breakfast buffet are indeed guest favourites, and we're glad they enhanced your stay. We're also pleased to note that you found our resort to be a good value. On the other hand, we apologize for the unusual odour you experienced in your suite. While our team is dedicated to maintaining the highest standards of cleanliness and comfort, we will make sure to look into this matter further. We also regret to hear that our buffet dinner did not meet your expectations. We take pride in the quality of our food and will review your feedback with our culinary team.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Experience Team

4/10 - 별로예요

Eldon

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and run down
2023년 12월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2023년 12월 28일
Dear Eldon,Thank you for taking the time to share your feedback.We are pleased to hear that you were satisfied with the service provided by our team. We take great pride in offering our guests exceptional service and we're glad that we met this expectation during your stay. However, we are sorry to hear your thoughts about the room cleanliness, hotel condition, and room amenities. We strive to maintain the highest standards of comfort and quality for our guests, and we take your comments seriously. Our goal is to provide a welcoming and well-maintained environment for all our visitors, and we're disheartened to learn that we may have fallen short in this instance.We look forward to welcoming you again.Best regards,Guest Experience Team

8/10 - 좋아요

Rabia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Occidental Sharjah Grand 님, 2024년 1월 18일
Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

8/10 - 좋아요

Satvinder

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NA
답변 제공: Mosaad Salem 님, 2024년 2월 28일
We continually strive to provide the best quality and ensure that all our guests return home with fond memories of their stay. That is why we greatly appreciate your review of Occidental Sharjah Grand. Sincerely, the Occidental Sharjah Grand team.

10/10 - 훌륭해요

Rabia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Occidental Sharjah Grand 님, 2024년 1월 18일
Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

8/10 - 좋아요

Christian

2023년 11월에 4박 숙박함
답변 제공: Occidental Sharjah Grand 님, 2024년 1월 18일
Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
Not worth the price
2023년 11월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2023년 11월 12일
Dear Guest, Many thanks for your feedback.We are glad to hear that you found our rooms clean and comfortable. Our team strives to provide a pleasant stay for all our guests, and we appreciate your recognition of their efforts. However, we are sorry to hear that you felt the hotel's condition and service did not meet your expectations. We continuously work on maintaining and improving our facilities to ensure a great experience for our guests. We apologize for any inconvenience you may have experienced during your stay and will take your feedback into consideration for future improvements.We hope to have the opportunity to welcome you back in the future. Sincerely,Guest Experience Team

8/10 - 좋아요

Fadi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice employee staff and friendly. Sure i would like to be a guest again.
2023년 5월에 11박 숙박함
답변 제공: Guest Experience Team 님, 2023년 11월 8일
Dear Guest, Thank you very much for your kind feedback.We are thrilled to hear that our staff made a positive impression on you with their friendliness and professionalism. It's great to know that you enjoyed our clean rooms and the amenities provided. We always strive to offer the best service and facilities to our guests, and your feedback is truly appreciated.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스
Staff were amazing.
2023년 11월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2023년 11월 6일
Dear Valerie,Thank you for your positive feedback.We are pleased that you had an enjoyable stay with us.Thank you for your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team

8/10 - 좋아요

Ramla

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Room is very nice but hallways need updating.
2023년 10월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2023년 10월 25일
Dear Ramla,We appreciate that you took the time to share your experience with us.We are delighted to hear that you enjoyed your stay in our comfortable and clean room. We appreciate your kind words about our service and room comfort.We have taken note of your feedback regarding the hallways and would like to assure you that we continuously strive to improve our facilities for the satisfaction of our guests. We hope that this did not detract from the overall enjoyment of your stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Experience Team

2/10 - 너무 별로예요

pamela

2023년 10월에 7박 숙박함
답변 제공: Occidental Sharjah Grand 님, 2024년 1월 24일
We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

8/10 - 좋아요

RAJAT

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good property on the beach.
2023년 10월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2023년 10월 20일
Dear Rajat,Thank you very much for your kind feedback.We are pleased that you had a great stay and appreciated our strategic location.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

10/10 - 훌륭해요

hisham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all was good I did love it
2023년 10월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2023년 10월 19일
Dear Hisham, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

6/10 - 괜찮아요

Shabana

2023년 7월에 1박 숙박함
답변 제공: Occidental Sharjah Grand 님, 2024년 1월 24일
We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

8/10 - 좋아요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are big, comfy big bed, felt safe, breakfast ok. Staff helpful Nice clean nice hotel
2023년 5월에 2박 숙박함
답변 제공: Guest Experience Team. 님, 2023년 5월 18일
Dear Sharon,Thank you for your positive feedback.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team.

10/10 - 훌륭해요

Jürgen

2023년 3월에 4박 숙박함
답변 제공: Guest Experience Team Occidental Sharjah Grand 님, 2023년 5월 17일
Thank you for taking the time to review your stay. We are, nevertheless, pleased that you had an enjoyable stay with us and that you found our hotel to be in a convenient location for your visit to Sharjah. The entire team look forward to welcoming you back for a future visit. Kind regards, Guest Experience Team

10/10 - 훌륭해요

Bernd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir kommen wieder🌊👍
2023년 3월에 6박 숙박함
답변 제공: Guest Experience Team. 님, 2023년 3월 13일
Dear Bernd!Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team.

10/10 - 훌륭해요

Amit 님, Boonton

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is excellent from the checkin team to Haroon with bags and the staff on pool and restaurant! Well done
2023년 2월에 7박 숙박함
답변 제공: Guest Experience Team. 님, 2023년 3월 8일
Dear Amiit!Thank you for sharing your experience.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.It would be a pleasure to welcome you back on another occasion. Best wishes,Guest Experience Team.

10/10 - 훌륭해요

Peyman

2023년 2월에 6박 숙박함
답변 제공: Occidental Sharjah Grand 님, 2024년 1월 24일
We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

4/10 - 별로예요

Eric

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Les plus : la piscine, la literie, le calme coin chambre, l’eau en bouteille quotidienne Les moins : arrivée vue sur des travaux, sur la plage des billes plastiques ramenées par les vagues. Les alentours moches. Hôtel que de Russes et nourriture adapté en conséquence, et beaucoup de bruit dans le restaurant salle de bain vieillotte, odeur désagréable à hauteur de l accès sport piscine Loin du centre de dubai, 45 minutes pour y accéder Pensez à louer véhicule la veille sinon vous vous retrouvez sans rien
답변 제공: Guest Experience Team. 님, 2023년 3월 2일
Dear Eric!Thank you for taking the time to share your feedback.We are sorry you were not entirely satisfied with your experience in our hotel. Although we are not located in the centre there are several ways to access the city; our team members are always available to provide information and advice on the best way to reach your destination if requested. Moreover, we do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.We hope you will consider staying with us again in the future !Best regards,Guest Experience Team.

10/10 - 훌륭해요

Gianluca

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottimo struttura con tutti i servizi necessari. Teli mare all inclusive campo da tennis basket volley. Cibo ottimo. Personale ottimo efficente e sempre con il sorriso. A 15 minuti da Dubai centro. Ottimo per bambini piccoli . Mare splendido e piscina con scivoli. Lo consiglio a tutti
2023년 2월에 5박 숙박함
답변 제공: Guest Experience Team. 님, 2023년 2월 22일
Dear Gianluca!Thank you very much for your kind feedback.We are delighted that you appreciated our central location and your kind comments about our team who work hard to ensure that we deliver the best service are very rewarding.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team.

8/10 - 좋아요

Azis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Seher gute lage am Meer.
2023년 2월에 6박 숙박함
답변 제공: Guest Experience Team. 님, 2023년 2월 24일
Dear Azis!Thank you for taking the time to review your stay.We are, nevertheless, pleased that you had an enjoyable stay and appreciated our strategic location.The entire team look forward to welcoming you back for a future visit.Kind regards,Guest Experience Team.

10/10 - 훌륭해요

Liudmyla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From beginning to the end of our short holiday we fill very happy, no worry about anything, good breakfast, lunch or dinner, clean swimming pool, private beach, water sport, kids room, playground
2023년 2월에 3박 숙박함
답변 제공: Guest Experience Team. 님, 2023년 2월 17일
Dear Liudmyla!Thank you for your positive feedback.We try to ensure that our rooms are equipped with all that is essential for a comfortable stay and additional amenities are available at reception. Please do not hesitate to let us know of any needs during your visit.However, we appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We are pleased that you had a great stay and appreciated our strategic location.Equally, we are delighted that you appreciated the efforts of our chefs as we strive to satisfy the many culinary wishes of our guests by offering tasty international and local dishes.B-LikEat breakfasts represent healthy eating habits that have become a better way to live and while travelling. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products.We are also delighted that you were able to make the most of your time by the pool.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team.

10/10 - 훌륭해요

Bachaar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff
2023년 2월에 10박 숙박함
답변 제공: Guest Experience Team. 님, 2023년 2월 13일
Dear Bachaar!Thank you for taking the time to review your stay.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best wishes,Guest Experience Team.

6/10 - 괜찮아요

WAEL

2023년 2월에 3박 숙박함
답변 제공: Occidental Sharjah Grand 님, 2024년 1월 24일
We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

8/10 - 좋아요

Vassiliki

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Die Lage ist sehr gut,das Personal war sehr freundlich.Der Strand ist sehr schön und das Essen war gut.
2023년 1월에 6박 숙박함
답변 제공: Guest Experience Team. 님, 2023년 2월 9일
Dear Vassiliki!Thank you for your positive feedback.We are thrilled to read your compliments about our team as we strive to provide our guests with caring and personalized service. We place great value on our personnel being guest-orientated and welcoming at all times.Equally, it is good to know that you enjoyed the culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team.

10/10 - 훌륭해요

Rolando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff and activities
답변 제공: Guest Experience Team. 님, 2023년 1월 4일
Dear Rolando!Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team.

2/10 - 너무 별로예요

Egzon

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Je suis arrivé à l’hôtel j’avais rien mangé j’ai dis comme quoi si il peuvent changer les dates des voleurs
답변 제공: Guest Experience Team. 님, 2023년 1월 3일
Dear Egzon!Thank you for sharing your opinion following your recent stay.We are known for having guest-oriented personnel who are welcoming at all times and are fully aware that their interactions with our guests have an enormous impact on the overall holiday experience in our hotels. Therefore we are very sorry to read your comments on the service you received and commit to addressing any situation that does not follow this goal of making sure our guests feel welcome and looked after at all times.We hope we can welcome you back in the future.Kind regards,Guest Experience Team.

10/10 - 훌륭해요

Alexey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay! Nice and comfortable
답변 제공: Guest Experience Team. 님, 2022년 12월 30일
Dear Alexey,!Thank you very much for your kind feedback.We are delighted to know that you enjoyed your experience with us and that you appreciated the high standards and quality service which we strive to uphold.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team.