Shasta Cascade, California hotel rooms at the Best Western

"Hotel's bathroom need updating, but staff is aware and stated improvements are coming"

"Hotel wouldn't accept an ID that was damaged and therefore wouldn't check the customer in. While that wasn't appreciated, Red Roof Inn in Redding CA is unwilling to refund the cost of reservation. Since the customer paid for the night and Red Roof choose not to accept the ID a reason concession would be to refund the fees. The customer incurred further costs at another near by hotel for the night."

"Our room was upgraded after initially getting a room that hadn’t been cleaned. We were also given a voucher for free breakfast, but the food was removed 45min before breakfast was over. The employee made a mistake, but it didn’t redeem our first stay at Red Lion. It will be our last."

"Nice rehab for a 1960's motel making hip again!"

"Nice parking lot easy to get to room. Nice beds & pillows. Very quiet"

"This place is awesome. Fair rates good gaming and I always seem to win enough to pay for my trip. "

"Great"

"Clean rooms,sraff super friendly, and breakfast was amazing."

"Not what I would expect from a Sheraton! Young kids running the front desks that acted like it was an inconvenience for them to help you. Too busy on their phones! The price of the parking was absurd and never disclosed. Had to wait for a 1/2 hour for coffee in the morning and it was so terrible I couldn’t drink it. I was also so embarrassed for them on how the coffee table looked! Everything was a mess like no one even cared to straighten it up. I really wish I hadn’t wasted my money staying here. "