Shenzhen, Guangdong hotel rooms at the Ascott

"Specifically specified family of 4 for our booking and was giving a room with 1 bed. Had to pay extra for a extra single bed and the 4th person slept on the sofa. "

"The property was great as advertised. "

"so close to airport "

"An absolutely excellent stay! The hotel itself is wonderful. The manager was exceptionally nice and welcoming. Breakfast was delicious and clearly prepared with great care. Dining in the restaurant was a highlight, offering beautiful views. All staff were incredibly polite and responded promptly to every request. Highly recommend!"

"Great property!"

"Unbeatable location, beautiful property. Room is very spacious with a view overlooking the city. Staff are helpful. We had a very pleasant check in with Clarence Chu at front desk. This gentleman speaks fluent Cantoneses, Mandarin, English and Spanish- impressive. Our family had 4 rooms reserved. Everyone was pleased with their room. Clarence checked in with us after we got to the room, to make sure things are going well. Just when I thought we won’t see him again. We met him again at lobby and he gave us an umbrella, reminding us it’s rain season. How thoughtful. We would stay there again and hope Clarence will still be there. Lunch at the Lobby restaurant was also delicious. Staffs are very nice and I personally like the live pianist. Very comforting. Overall a 5 stars experience. "

"very friendly and helpful staff Jessie Zhou!! very impressive indeed!! "

"I've stayed at this hotel many times in the past and really enjoy the convenience and the staff"

"Very convenient"