Sheraton Shenzhen Futian Hotel

Luxury hotel with free parking connected to the convention center in Shenzhen

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Overview
Rooms
Location
Policies

Popular amenities

Pool
Parking included
Gym
Room service
Breakfast available
24/7 front desk

₩132,046 total

includes taxes & fees

Aug 11 - Aug 12

Room options

Check availability for these dates

Tonight

Aug 1 - Aug 2

Tomorrow

Aug 2 - Aug 3

All rooms

1 bed

2 beds

Showing 8 of 8 rooms

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

85 sq m
City view
Sleeps 2
1 King Bed

Club Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Separate bedroom

85 sq m
City view
Sleeps 2
1 King Bed

Club Studio Suite, 1 King Bed, Non Smoking

Very good

Highlights

Separate dining area

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Separate bedroom

Blackout drapes/curtains

75 sq m
City view
Sleeps 2
1 King Bed

Club Deluxe Room,1 King Bed, Club lounge access

Highlights

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Separate bedroom

Premium bedding

Blackout drapes/curtains

Bathrobes

48 sq m
City view
Sleeps 2
1 King Bed

Club Deluxe Room, 2 Double Beds, Club lounge access

Highlights

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Separate bedroom

Blackout drapes/curtains

Bathrobes

48 sq m
City view
Sleeps 2
2 Double Beds

Deluxe Room, 1 King Bed

Good

Highlights

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Separate bedroom

Blackout drapes/curtains

Bathrobes

48 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Double Beds

Very good

Highlights

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Separate bedroom

Blackout drapes/curtains

Bathrobes

48 sq m
City view
Sleeps 2
2 Double Beds

Superior Room, 1 King Bed

Wonderful

Highlights

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Premium bedding

Separate bedroom

Blackout drapes/curtains

Bathrobes

45 sq m
City view
Sleeps 2
1 King Bed

About the neighborhood

Great China Int. Exchange Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

Shenzhen Convention and Exhibition Center - 9 min walk - 0.8 km
Shenzhen Civic Center - 10 min walk - 0.8 km
Coco Park Shopping Center - 1 min drive - 1.1 km
Huanggang Border Crossing - 2 min drive - 2.5 km
Huanggang Port - 3 min drive - 2.8 km

Getting around

Gangxia Station - 5 min walk
Shenzhen Station - 7 min drive
Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

‪江南味道 - ‬3 min walk
‪永富茶餐厅 - ‬2 min walk
‪太平洋咖啡 - ‬3 min walk
‪必胜客 - ‬2 min walk
‪东煌海鲜酒楼 - ‬3 min walk

About this property

Sheraton Shenzhen Futian Hotel

Luxury hotel near Shenzhen Convention and Exhibition Center

Located close to Coco Park Shopping Center and Shenzhen Civic Center, Sheraton Shenzhen Futian Hotel provides a shopping mall on site, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour gym.

You'll also enjoy perks such as:

A seasonal outdoor pool and an indoor pool
Free self parking
Buffet breakfast (surcharge), express check-out, and free newspapers
Multilingual staff, a 24-hour front desk, and wedding services

Room features

All 354 rooms have comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.

Other conveniences in all rooms include:

Recycling and LED light bulbs
Bathrooms with rainfall showers and deep soaking tubs
32-inch LCD TVs with premium channels
Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Similar properties

Pool
Spa
Parking included
Free WiFi

₩182,440 total

includes taxes & fees

Aug 17 - Aug 18

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
A coffee shop/cafe
A restaurant

Restaurants on site

Afterwards 迩逅吧
The Exchange 怡聚轩自助餐厅

Things to do

24-hour gym
Indoor pool
Seasonal outdoor pool
Shopping mall

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

86,111 square feet of conference space
Business center
Meeting rooms

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Elevator (79 inch wide door)
Front entrance ramp
Height-adjustable showerhead
Lever door handles
Pool access ramp on site
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

2 buildings
24 floors
At least 80% lighting from LEDs
Banquet hall
Built in 2007
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Reception hall
Rooftop garden
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

32-inch LCD TV with premium cable/satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Late-night room service
Minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
LED lighting
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 1 2025 to August 31 2025 (dates subject to change):

Fitness facilities
Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Rollaway/extra beds are available for CNY 373.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately CNY 218 per person
Rollaway bed fee: CNY 373.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to October

Pool access available from 9:00 AM to 10:00 PM

Children 18 years old and younger are not permitted at this property

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

A car is recommended for transportation to and from this property

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Shenzhen Futian

Shenzhen Futian Hotel

Shenzhen Futian Sheraton

Sheraton Shenzhen Futian

Sheraton Shenzhen Futian Hotel

Shenzhen Sheraton

Sheraton Shenzhen

Shenzhen Sheraton

Sheraton Shenzhen Futian

Sheraton Shenzhen Futian Hotel Hotel

Sheraton Shenzhen Futian Hotel Shenzhen

Sheraton Shenzhen Futian Hotel Hotel Shenzhen

Frequently asked questions

Does Sheraton Shenzhen Futian Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM. The pool will be unavailable from April 1 2025 to August 31 2025 (dates subject to change).

How much does it cost to stay at Sheraton Shenzhen Futian Hotel?

As of Aug 1, 2025, prices found for a 1-night stay for 2 adults at Sheraton Shenzhen Futian Hotel on Aug 11, 2025 start from ₩129,423, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Shenzhen Futian Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Shenzhen Futian Hotel?

Self parking is free at this property.

What time is check-in at Sheraton Shenzhen Futian Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sheraton Shenzhen Futian Hotel?

Check-out is at noon.

Where is Sheraton Shenzhen Futian Hotel located?

Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Civic Center and Shenzhen Concert Hall are also within 2 mi (3 km). Gangxia Station is 5 minutes by foot and Shenzhen Convention and Exhibition Center Station is 9 minutes.

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Sheraton Shenzhen Futian Hotel Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Charissa

May 15, 2025

Liked: Staff & service, amenities, property conditions & facilities

Lovely staff and wonderful aervice

Stayed 2 nights in May 2025

8/10 Good

Stephen

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

a great place in the Heart of Sz

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Apr 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love this location when in the city, and they are so kind and friendly there

Stayed 1 night in Apr 2025

10/10 Excellent

Lik Kwan

Apr 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Services by Sheraton

Overall service is very good.

Stayed 1 night in Apr 2025

8/10 Good

Stephen

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

for conference so ideal

Stayed 1 night in Mar 2025

10/10 Excellent

Mehran

Jun 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Nice Lobby and breakfast.

Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen

May 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

brilliant location I stay at frequently

Stayed 2 nights in Feb 2024

8/10 Good

Joann

Sep 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stayed 1 night in Sep 2024

10/10 Excellent

Stanley

Jun 25, 2024

Liked: Staff & service, amenities, property conditions & facilities

It was convenient and close to the subway. The staff was friendly room was comfortable.

Stayed 8 nights in Jun 2024

8/10 Good

May

May 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenience Good location

Stayed 1 night in May 2024

10/10 Excellent

JIANRU

Aug 20, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are very helpful and friendly. Location is great. Facility is good

Stayed 1 night in Aug 2023

10/10 Excellent

Kwok Keung

Aug 26, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel! Très confortable!

As usual , very nice and friendly staff! I have been in executive floor, very good service!!

Stayed 3 nights in Aug 2020

10/10 Excellent

JIANRU

Aug 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and comfortable. Staff are very friendly. Will definitely come back again

Stayed 6 nights in Aug 2023

10/10 Excellent

Greg

Jan 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a Sheraton.

Great location next to public transport and in heart of business district. Comfortable hotel, although AC didn’t go below 20c and housekeeping inconsistent. Breakfast was good if you went early.

Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Aug 25, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is centrally located and convenient for dining and shopping. It’s a non smoking room, but it smells of smoke and mildew. Had a headache staying in the room with the smell, being a non smoker myself.

Stayed 1 night in Aug 2024

8/10 Good

Franklin

May 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

On the whole good, but is showing its age.

Stayed 3 nights in May 2024

8/10 Good

pepsi

Dec 29, 2023

Liked: Cleanliness, property conditions & facilities

Convenience

Stayed 1 night in Dec 2023

6/10 Okay

SangMin

Oct 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Considering that it is a 5-star rated hotel grade, the facilities and guest room interiors were overall very old, and even the strong smell of cigarette smoke when I first entered my high-class room (22nd Fl.) made my first impression very unpleasant.

Stayed 5 nights in Oct 2024

4/10 Poor

Dmitry

Nov 16, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

AC in my room did not work, Internet is extremely spotty, black mold in the bathroom. Staff is pleasant and seemed to be very embarrassed about the issues. It seems that the management of the hotels is very poor. Not worth the money they charge. It's particularly problematic if you travel for business.

Stayed 2 nights in Nov 2024

6/10 Okay

Eric

Aug 15, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Smell issue with my room.

The room was smelly, toilet is lack of ventilation. It was rather uncomfort with bad smell. The lobby was grand but the room was terribly old.

Stayed 1 night in Aug 2024

8/10 Good

Chad

Jul 6, 2024

Liked: Cleanliness, staff & service, amenities

I like everything overall. Only issue is Air conditioner is too warm for me which it only limited low to 23 degree. I was standard expecting its low to 15 degree. Also, I came for conference workshops and the banquet room is really hot which I was sweat during presentation.

Stayed 9 nights in Jun 2024

6/10 Okay

Joseph

Sep 22, 2024

Liked: Staff & service

The tooth getting long and shows

Loses lighting system . Never know when a where switch should be engage . The switches labeling really show the age of the building . Breakfast food was exceptionally substandard . Fortunately the staffs in general was great and helpful Food was always lukewarm though one saw the food was just cooked and displayed for customers. Perhaps more heating light on the counter might help .

Stayed 1 night in Sep 2024

8/10 Good

Shann

Feb 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

On Sunday 28th Jan there were some events at the hotel in the evening. As guests of the hotel, we struggled to use the lifts as there was large crowd streaming through the lobby and heading to the events. Some sort crowd control should be in place. This is probably the only unpleasant experience I have encountered at the hotel but a significantly unpleasant one.

Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveler

Sep 20, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Don’t think I will stay here again. Hotel is old and run down. I was told there will be construction a day after I checked in. The construction was right on top of my room and started 7AM and last throughout the day, including weekend. There were no offer to switch me to a different room when the hotel was clearly not busy with much vacancy. Also, the AC was not working. No matter what you set it to, it stays at 25C. So annoying.

Stayed 10 nights in Sep 2024

10/10 Excellent

Verified traveler

Nov 16, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing customer service

Impressive customer service. It is likely unprecedented for them having a guest that rented an ebike and had no where to park. I am impressed that they went out of the way to find a safe place for me to park. As Ebike wasn't allowed near the hotel lobby and they bothered to let their staffs know that there is this crazy guest with rented ebike so I am not stopped everytime I ride to the parking area.

Stayed 8 nights in Jul 2023

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Sheraton Shenzhen Futian Hotel

Choose dates to view prices

Photo gallery for Sheraton Shenzhen Futian Hotel

Popular amenities

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Highlights

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking

Highlights

View all photos for Club Studio Suite, 1 King Bed, Non Smoking

Club Studio Suite, 1 King Bed, Non Smoking

Highlights

View all photos for Club Deluxe Room,1 King Bed, Club lounge access

Club Deluxe Room,1 King Bed, Club lounge access

Highlights

View all photos for Club Deluxe Room, 2 Double Beds, Club lounge access

Club Deluxe Room, 2 Double Beds, Club lounge access

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Sheraton Shenzhen Futian Hotel

Languages

Similar properties

Futian Shangri-La Shenzhen

Futian Shangri-La Shenzhen

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Have a question?