Dear Guest：Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. We are glad that you like our apartment and facilities. We have noted your observation and recommendation for improvement to the cleaning. Please be assured that we will strengthen the room cleaning and checking. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

Dear Guest, Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.

尊敬的宾客：感谢您的满分好评！您的满意是我们不断提升的动力，期待您的再次光临！祝您生活愉快！

Dear Youngmin, Thank you for choosing to stay with us at Somerset Grandview Shenzhen and taking your value time to share your staying experience . It is our pleasure to know that you enjoyed the stay.Thanks again for your delightful comments and your compliments for our location. Regarding the construction noise, we thanks for your understanding and please accept our sincere apologies for any inconvenience caused by unpleasant noise. As an alternative,We provide ear plugs in the room. Hope your next visit the city construction is completed without affecting you resting. We sincerely look forward to welcoming back in the near future. Best Regards Guest relations officer Christina

Dear Taron, thank you for selecting us as your preferred accommodation choice. We are glad to learn that you were satisfied with our bed. From all of us, we look forward to welcoming you at Somerset Grandview Shenzhen.

Dear SHINHUCK, thank you for choosing Somerset Grandview Shenzhen as your preferred choice of residence. We are glad that you enjoyed your overall stay with us. Thank you very much for your feedback and we are looking forward to welcoming you back to our apartment in the near future.

Dear Searom, thank you for choosing Somerset Grandview Shenzhen as your preferred choice of residence. We are glad that you enjoyed your overall stay with us. Thank you very much for your feedback and we are looking forward to welcoming you back to our apartment in the near future.

Dear Kyoungjun, thank you for choosing Somerset Grandview Shenzhen as your preferred choice of residence. We are glad that you enjoyed your overall stay with us. Thank you very much for your feedback and we are looking forward to welcoming you back to our apartment in the near future.

Thank you for choosing Somerset Grandview Shenzhen as your preferred choice of residence. We are apologized for any inconvenience caused. Your constructive comments about wifi is immediately reviewed with our concerned departments. All the concerns you mentioned we are trying our best to resolve, we hope you can find something different next time. Thank you very much for your feedback and we are looking forward to have you here again soon.

Thank you for choosing Somerset Grandview Shenzhen as your preferred choice of residence. Comfortable serviced residences welcome you and your family with homely warmth and local experiences. Thank you very much for your feedback and we are looking forward to have you here again soon.

亲爱的客人：很高兴您能入住深圳盛捷君临天下服务公寓。感谢您与我们分享您的住宿体验与反馈。请放心，我会将您的反馈转交给我们的团队，以改进我们的产品。我们将继续努力，为住客提供卓越的服务。再次感谢您选择入住我们公寓。我们期待着您的下一次到来，给我们一个更好地为您服务的机会。谢谢并致以最诚挚的问候！

Dear Guest：Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. We are glad that you like our apartment and facilities. We have noted your observation and recommendation for improvement to the cleaning. Please be assured that we will strengthen the room cleaning and checking. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

Dear Guest：Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. We are glad that you like our apartment and facilities. We have noted your observation and recommendation for improvement to the cleaning. Please be assured that we will strengthen the room cleaning and checking. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

Dear Guest：Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. We are glad that you like our apartment and facilities. We have noted your observation and recommendation for improvement to the cleaning. Please be assured that we will strengthen the room cleaning and checking. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

尊敬的宾客，非常感谢您选择下榻深圳盛捷君临天下服务公寓以及对我们的好评！竭尽全力为每位宾客提供宾至如归的服务体验是我们一直追求的目标，非常感谢您的鼓励，真诚地期待您的再次光临和您对我们的满分评价。谢谢！

Dear guest: Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

Dear guest: Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

Dear guest, thank you for choosing us as your first accommodation and your high opinion on us! It's our goal to make every effort to provide guests with a homelike service experience. Thank you very much for your encouragement, and we sincerely look forward to your coming again.

感谢您对深圳盛捷服务公寓的认可！！！盛捷致力于打造客人身处异地的家，无论您走到哪里，只要有盛捷的地方，就是您的第二个家，温馨和友爱时刻伴随着您左右，愿您的生活更加美好，幸福。

Dear guest, thank you for choosing us as your first accommodation and your high opinion on us! It's our goal to make every effort to provide guests with a homelike service experience. Thank you very much for your encouragement, and we sincerely look forward to your coming again.

Dear Guest,Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

Dear Guest,Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

Dear Guest,Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

Dear Guest, Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.

Dear Guest:Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

Dear guest, thank you for choosing us as your first accommodation and your high opinion on us! It's our goal to make every effort to provide guests with a homelike service experience. Thank you very much for your encouragement, and we sincerely look forward to your coming again.

尊敬的宾客，非常感谢您选择下榻深圳盛捷君临天下服务公寓！竭尽全力为每位宾客提供宾至如归的服务体验是我们一直追求的目标，非常感谢您的鼓励，您所提出的宝贵建议，我们会认真反馈给领导层并及时改进。真诚地期待您的再次光临！

Dear Guest, It was a great pleasure having you stay at Somerset Grandview Shenzhen. Thank you for sharing your feedback about your stay experience with us. Please be assured that I will transfer your feedback to our team to improve our product.We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Thanks and best regards!

Dear Guest, It was a great pleasure having you stay at Somerset Grandview Shenzhen. Thank you for sharing your feedback about your stay experience with us. Thanks and best regards!

尊敬的宾客：感谢您的满分好评！您的满意是我们不断提升的动力，期待您的再次光临！祝您生活愉快！

Dear Guest, It was a great pleasure having you stay at Somerset Grandview Shenzhen. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve.

Dear Guest, It was a great pleasure having you stay at Somerset Grandview Shenzhen. Thank you for sharing your feedback about your stay experience with us. Thanks and best regards!

捷宝好开心，能得小主的喜欢！雅诗阁品牌服务公寓就是想要给各位小主独一无二的服务体验！我们的专业与热情只为宠您！期待小主常回来看看捷宝

捷宝好开心，能得小主的喜欢！雅诗阁品牌服务公寓就是想要给各位小主独一无二的服务体验！我们的专业与热情只为宠您！期待小主常回来看看捷宝！

Dear Guest：Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

Dear Guest,Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

亲亲的口碑就是捷宝最好的广告了，亲亲的表扬内容就是捷宝最好的文案了！感谢亲亲的喜爱，捷宝的愿望就是能够让您在旅途当中，尽心让您收获安心，满意只是起点，惊喜和感动才是捷宝的目标，捷宝会全力以赴的，fighting！等您再次光临！

Dear Ms. Sun,Thank you so much for choosing to stay at Somerset Grandview Shenzhen and taking the time to share your experience with us.We are very sorry that the cleanliness of the room is not up to standard, it is our serious negligence, we will train the room attendants, implement the hygiene and cleaning standards of the room, and strengthen the inspection of room hygiene.We will attach great importance to the valuable suggestions you mentioned and instruct the corresponding departments to improve, and we are very sorry for the unpleasant stay experience.Thank you for your valuable feedback, all of us look forward to welcoming you again!

尊敬的宾客，非常感谢您的支持！深圳盛捷君临天下服务公寓是雅诗阁集团旗下的盛捷品牌公寓，我们地处福田CBD，为全球商旅人士提供192套格致温馨的豪华公寓。从单房到三房式，每间均拥有宽敞的居住空间、设备齐全的厨房及高品质的家庭娱乐系统。同时公寓还配有健身房、按摩浴池、迷你电影院、桑拿室、高温瑜伽室、桌球室、儿童游乐室等完善的配套设施，相信您的推荐会帮助到更多的旅游和商务人士。诚挚期待您的再次光临！

感谢您对捷宝的认可！！！盛捷致力于打造客人身处异地的家，无论您走到哪里，只要有盛捷的地方，就是您的第二个家，温馨和友爱时刻伴随着您左右，愿您的生活更加美好，幸福。

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grandview, we look forward to welcoming you again.

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grandview, we look forward to welcoming you again.

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grandview, we look forward to welcoming you again.

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grandview, we look forward to welcoming you again.

非常感谢您的入住和对我们的点评！本公寓位于深圳福田商务中心区，毗邻景色优美的深圳高尔夫俱乐部，时尚优雅的购物公园、中心城等大型购物商场，临近深圳会展中心及众多高端写字楼，周边娱乐、休闲、餐饮配套一应俱全；举步可达地铁1号线及3号线交汇的购物公园站，距离福田、皇岗口岸仅5分钟车程，让您无论是长期或短期的商务出差还是休闲度假均能在此享受惬意、舒适的生活。祝您生活愉快，非常期待您的再次光临!

尊敬的宾客：感谢您的赞美！您的满意是我们不断提升的动力，期待您的再次光临！祝您生活愉快！

Dear Guest, It was a great pleasure having you stay at Somerset Grandview Shenzhen. Thank you for sharing your feedback about your stay experience with us. Sorry for the price/quality ratio didn't reach to your stay expectation. We are delighted and highly appreciate with your feedback. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Thanks and best regards!

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grandview, we look forward to welcoming you again.

It was a great pleasure having you stay at Somerset Grandview Shenzhen. Thank you for sharing your feedback about your stay experience with us. Somerset Grandview Shenzhen is located in the midst of prime residential estates. It's 940 meters' away from the subway station (Shopping Park). There is a bus - B709 in front of our property can arrive in Coco Park (Shopping Park), Futian Station and Central Walk.On the photographs not being representative, we thank you for your comments. Please allow us to explain that the interiors of our apartments seen in the photographs on our websites were presented in best light during professional photography whilst using existing furnishings. They are intended only as general illustrations. Regarding the service. I would like to assure you, we will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again.

尊敬的客人，非常感谢您对入住进行点评！本公寓位于深圳福田商务中心区，毗邻景色优美的深圳高尔夫俱乐部，时尚优雅的购物公园、中心城等大型购物商场，临近深圳会展中心及众多高端写字楼，周边娱乐、休闲、餐饮配套一应俱全；举步可达地铁1号线及3号线交汇的购物公园站，距离福田、皇岗口岸仅5分钟车程，让您无论是长期或短期的商务出差还是休闲度假均能在此享受惬意、舒适的生活。您所提到的地毯污渍和房间网络慢的问题，我们已经责成相应的部门进行完善。祝您生活愉快，非常期待您的再次光临