애서턴 지방 아파트

“Lovely rainforest location! Comfortable rooms and good kitchen facilities. Loved walking in the forest and observing the animals during the nightly feeding. I will note that the shower was frequently cold in the evenings and very low pressure.”

“Property called “Canopy Treehouses”. My booking stated “Deluxe Cabin” but upon arrival found we had been allocated a caravan that had an “eco toilet” (hole in the ground) that you couldn’t flush. I expected a treehouse in the trees. This was a birthday present for my Husband so was disappointed & thought it very expensive for what we got. Not recommended.”

“All perfect! Only the Wifi was a bit slow...”

“I booked it and then about 24 hours later they emailed me that the office closes at 4. I requested after hour checkin process. I didn’t hear anything for 12 hours and only received “call us urgently”. When I called the phone provided, no one answered. They finally called me after 8 PM and blamed me for poor communication and accused me of not calling! Zero focus on the customer and worse communication. ”

“ Stayed for two days no water come out of the hot water tap all in the shower so I had no hot water told them four times nothing got done you think I want to go to discount ”