총 304개 실제 이용 고객 후기를 기반으로 한 평점

4.9 (5점 만점)
82% 추천 여행객 비율
4.9 객실의 청결도
4.9 서비스 및 직원
4.9 객실의 편안함
4.8 호텔 상태
익스피디아 실제 이용 고객 후기
4점(5점 만점)
실제 이용 고객이 작성, 거주지: 서울

위치 좋고 친절합니다.

게시일: 2018. 6. 18 , Expedia
공항 도착후 환영 스카프와 시원한 음료수 주셨는데 진짜 환영하는 느낌이라 좋았습니다. 체크인 체크아웃 모두 쇼파에 앉아서 편하게 했고 마지막날 공항 드랍전 피곤해 보인다며 간단한 다과도 챙겨 주는 세심한 배려가 있었습니다. 룸컨디션은 전체적으로 좋았지만 방 불을 껐다 켰다하는 컨트롤러가 고장나서 잠시 당황했었습니다. (전화하니 바로 올라와서 교환해 줬습니다. ) 위치. 친절한 직원. 훌륭한 서비스 모든것이 좋은 호텔입니다.
호텔 매니지먼트의 의견
2018. 7. 17에 Nong Bopha (호텔 매니지먼트)에 의해 작성
Dear mijung, Warm greetings from Golden Temple Residence I am delighted to receive your heartwarming review on Expedia community and it’s a pleasure to have you as our guests at Golden Temple Residence I am glad that my team was able to offer seamless services and add to your overall experience. Best Regards, Nong Bopha (Ms.) Front Office Manager
5점(5점 만점)
실제 이용 고객이 작성,

강추!!

게시일: 2018. 5. 28 , Hotels
정말정말 만족했던 곳이에요! 우선 직원들이 너무 친절하고 룸컨디션도 좋았고 부대시설도 좋았어요! 정말 하루종일 밖에 안나가고 호텔에만 있어도 충분히 즐길 수 있는 그런 곳이였어요! 여기때문에라도 다시 시엠립 가고싶을 정도에요~
호텔 매니지먼트의 의견
2018. 7. 17에 Nong Bopha (호텔 매니지먼트)에 의해 작성
Dear guest, Thank you for taking the time to share your excellent review. We are very proud of our staff, so it is wonderful to know that every single member of staff made you feel at home. We invest a lot of time and effort into ensuring our service and standards are always at the highest level possible, so to learn that you our service exceeded your expectations delights me the most. Best wishes,
5점(5점 만점)
실제 이용 고객이 작성,

서비스 최고였어요.

게시일: 2018. 1. 27 , Hotels
호텔은 조금 작은편이지만, 굉장히 친절해서 좋았어요. 사실 여기서 서비스로 제공하는 마사지나 디너는 엄청 만족스러운 편은 아니예요. 그렇더라도 이 호텔을 추천해요. 조식도 맛있고, 계속 우리에게 필요한게 없는지 물어봐줍니다. 호텔에서 앙코르 뮤지엄 티켓도 살 수 있도록 되어있습니다. 마지막날 체크아웃 한 후에도 공항가기 전에 샤워가 필요하다고 하면 룸을 다시 준비해주는 것도 진짜 감사했어요. 아 그리고 툭툭이를 호텔에서 잡아주기도 하는데 바가지 씌운 요금은 아니었으니 참고하세요~^^
호텔 매니지먼트의 의견
2018. 2. 11에 Kimsath SENG(호텔 매니지먼트)에 의해 작성
Dear Junglim, Warm greetings from Golden Temple Residence. Thank you for taking your valuable time to share your lovely experience here at Golden Temple Residence. My team and I are very proud to receive your fantastic and positive feedback and delighted to read your experience. Our ideal location is very tranquil and close to all the attractions without being too hectic. I do hope that we would have another opportunity to welcome you back here in this wonderful city and please feel free to contact me directly for future assistance. Kindest Regards, Kimsath SENG (Mr.) Front Office Manager
5점(5점 만점)
실제 이용 고객이 작성, 거주지: busan

perfect hotel

게시일: 2018. 1. 23 , Expedia
It was my family trip. This hotel has made the trip even more perfect. Most of all, every steps were very kind. For the five days I stayed, every time I saw a smiling face and I gave a friendly response. And it's a great location. It's really close to the night market by foot. I was satisfied with everything from pick up, drop off, free lunchbox and absara show, etc... Thanks for everything.
호텔 매니지먼트의 의견
2018. 2. 11에 Kimsath SENG(호텔 매니지먼트)에 의해 작성
Dear Siena, Warmest greetings from Golden Temple Residence. It was our great honor and valued occasion to accommodate you here during your recent trip to Angkor Wat. Thank you for sharing your excellent review and comments about our hotel, the superb location and the comforts of our room. We are truly delighted to read you were satisfied with all aspects of your stay with us. I am pleased to read my team could create your family trip to the Kingdom even more perfect. I will be proud to share your review with the entire team who will be thrilled that they created a remarkable experience for you. We can’t wait to welcome you back again. With kind regards, Kimsath SENG (Mr.) Front Office Manager
5점(5점 만점)
작성자: Jianguang

최고

게시일: 2017. 11. 8 , Hotels
최고. 서비스가 미안할정도로 너무 잘해줌. 다른데 가지말구 여기 가세요. 가격대비 최고임. 마사지도 너무좋았는데 음식이 좀 잘 안맞는거 같음. 여튼 최고임. 밥은 밖에서 드시고
호텔 매니지먼트의 의견
2017. 12. 3에 Kimsath SENG(호텔 매니지먼트)에 의해 작성
Dear Jianguang, Greetings from Golden Temple Residence, Cambodia-Kingdom of Wonder. Thank you for taking the time to share your recent stay with us at Golden Temple Residence. I am very pleased to see that you had a fantastic stay; in particular I am thrilled to read your comments about our location, room, bar, concierge and our staff who you found very friendly and helpful. Our location is indeed within the esteemed Night Market, Pub Street, and another business area minutes from Old Market and with easy access to Artisan D’ Angkor.. I will be sure to share your brilliant feedback with all the team, it was a pleasure to have you here with us at Golden Temple Residence and I look forward to your return. With best regards, Kimsath SENG Front Office Manager
5점(5점 만점)
작성자: Nayun

가성비 최고~!

게시일: 2017. 10. 11 , Hotels
비가 와서 압사라 공연은 볼 수 없었지만 100달러 정도의 가격에 마사지, 저녁 코스요리, 도시락 서비스가 모두 무료로 제공되고 현지 휴대폰 무료 대여, 공항 픽업 및 현지 호텔 무료 이동, 이동중 원하는 곳에 잠시 들렀다 가주는 것까지 환상의 서비스였다. 단, 툭툭을 호텔에서 불러줄때 3달러에서 5달러 정도의 호텔 수수료(?)인지 직원 스스로 커미션(?)인지를 챙겨 그 부분이 조금 아쉬웠다.
호텔 매니지먼트의 의견
2017. 10. 30에 Kimsath SENG(호텔 매니지먼트)에 의해 작성
Dear Nayum, Warm greetings and thank you for having chosen Golden Temple Residence as the hotel of choice for your recent stay. I appreciate you taking the time to provide us with your valuable feedback. We delighted to read that you enjoyed being with us, the service and the facilities of the hotel. We are indeed proud of our service standards and we are committed to create a rewarding experience for our guests. Once again, thank you very much for your kind patronage and we look forward to an opportunity to welcome you back to our hotel. With best regards, Kimsath SENG Front Office Manager
5점(5점 만점)
작성자: minjung

친절하고 깨끗하고 놀라운 호텔

게시일: 2017. 3. 28 , Hotels
너무 좋았습니다. 친절한 직원들로 인해 다시 머물고 싶습니다. 공항가기 전 방을 배정해주어 편히 쉬고 샤워도 하고 좋은 경험이었습니다. 꼭 다시 머물고 싶습니다
호텔 매니지먼트의 의견
2017. 5. 5에 Kimsath SENG(호텔 매니지먼트)에 의해 작성
Dear Minjung, Greetings from Golden Temple Residence, It was our great honor to host you here at the hotel during your trip to the Kingdom. Thank you for taking the time to write a review following your recent stay at Golden Temple Residence. I am thrilled to hear that you had such an enjoyable stay with us, and that you found the friendly staff, the room facilities and location so excellent; enough so, that you were encouraged you to share your experience on your stay with us. I have shared your feedback with all the team, who are delighted with your comments. We look forward to welcoming you back to the Golden Temple Residence in the very near future. Kind regards, Kimsath SENG Front Office Manager
5점(5점 만점)
작성자: hyejung

무료 서비스가 돋보이는 고급 호텔

게시일: 2017. 1. 20 , Hotels
오후에 호텔로 들어오면 쿨타올을 건네주면서 친절하게 불편사항 없는지 물어보았고, 수영장에서 놀고 있으면 무료로 음료수와 간식거리를 갖다주었으며 객실 턴 다운 서비스도 좋았고 무료 디너를 먹을 시간에는 압살라 댄스 쇼도 볼 수 있었으며 체크아웃 후 기념품으로 자그마한 가방도 챙겨주었습니다. 프렌들리한 스탭과 편안한 객실, 그리고 서비스까지. 한마디로 퍼펙트합니다.
5점(5점 만점)
실제 이용 고객이 작성,

최고의 서비스

게시일: 2016. 6. 7 , Hotels
최고였습니다
호텔 매니지먼트의 의견
2016. 6. 17
Dear valuable Guest, Dear Warm greetings from Golden Temple Residence. Thank you for taking your valuable time to share your lovely experience here at Golden Temple Residence.. My team and I are very proud to receive your fantastic and positive feedback and delighted to read your experience. I do hope that we would have another opportunity to welcome you back here in this wonderful city and please feel free to contact me directly for future assistance. Kindest Regards,
5점(5점 만점)
작성자: Eunsileunsil

Recommendable

게시일: 2016. 2. 14 , Hotels
Good english & friendly staffs. Good food, various service and show. Nice balcony. Masseurs were very good. Only thing I didn't like was bathroom. Something smells bad was leaking from somewhere in the bathroom. and everytime that made my slippers wet. Except that part I would like to stay here again.
호텔 매니지먼트의 의견
2016. 6. 26에 Kimsath SENG(호텔 매니지먼트)에 의해 작성
Dear Eunsileunsil, Greetings from Siem Reap, Cambodia, Kingdom of Wonder. Thank you so much for your recent stay with us at Golden Temple Residence during your trip to Angkor Wat and thanks for your time reviewing your experience here. I was so thrilled to hear that you had a good time during your stay here. Your kind word and recommendation will be shared my team. Anyway, we would like to thank you for raising the case of the bad smell in the bathroom. We are so sorry to hear this happen to your stay. Your generous and honest words had been shared with our housekeeping and engineering team and now the condition of the bathroom has been fixed. Once again, thanks for your stay and feedback. And we hope to welcome you back the room you last stayed with us very soon in the short future.