조감도

호텔 치우사렐리 여행 후기

3 out of 5
호텔 치우사렐리
Viale Curtatone 15, Siena, SI

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 470개" "
평점 8 - 좋아요. 1003개 이용 후기 중 405개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 92개" "
평점 4 - 별로예요. 1003개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 7개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
훌륭한 호텔
호텔이 깨끗하고 예쁘며 더블룸이었는데 방도넓고 무엇보다 조식이 아주 훌륭했습니다. 주변도 걸어서 십분거리에 거의모두 볼수있고 기차역에서는 걸어서 20분인데 걷기에 좋았어요. 모든곳이 다 관광구역이라서요, 버스타면 십분이구요, 추천합니다~~
2019년 2월에 1박 숙박함

8/10 - 좋아요

Sooyon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
고풍스러운 럭셔리
엘리베이터가 없지만 전혀 문제가 되지 않았고, 편안하게 지낼 수가 있어 매우 좋았다. 식당도 저녁에 아용했는데 분위기가 너무 좋고 맛도 만족 특히나 커플이 이용하면 참 좋겠다는 생각이 들었다. 주변이 청결하고 음식점도 많고 버스터미널 관광명소들과도 가까워 적극 추천함
2018년 5월에 3박 숙박함

10/10 - 훌륭해요

yongha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천할만 한 장소
버스정류장에서 가깝고 찾기 쉽습니다. 깨끗하고 따뜻해서 편히 쉴 수 있습니다.

6/10 - 괜찮아요

센텀초보 님, busan korea

AV가 없어요
무거운 가방을 들고 다니기가 여간 성가시는게 아닙나다...
2017년 12월에 1박 숙박함

10/10 - 훌륭해요

Hong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋앗어요
Good & kind
2017년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
한가지를 제외하고 모든게 만족스러운 호텔
위치, 조식, 룸 모두 만족스러우나 리프트가 없는게 아쉬운 호텔
2017년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good location for sightseeing siena
1.reception staff is kindly 2. breakfast is excellent 3.room condition is perfect. 4 showe boose is perfect 5. this hotel doesnt have parkinglot 6. good location

8/10 - 좋아요

Changhwan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
대체로 만족하나 주차시설이 없어 불편하였음.

10/10 - 훌륭해요

Youngsub 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
3층이라 엘레베이터가 없어서... 잠시 당황했지만... 호텔은 좋았음!!

10/10 - 훌륭해요

joongki 님, 경남

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격 대비 상당히 좋은 호텔
가격 대비 상당히 괜찮은 호텔이었고 싱글룸이었는데 객실 크기도 적당하여 쾌적했음. 시외버스나 로컬버스 정류장도 가깝고 방음도 잘 되어서 숙면에 지장이 없었음. 특별한 서비스는 없었지만 스탭들의 태도 역시 양호했음.

8/10 - 좋아요

Chaewon 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
This hotel is located on very close to centre. I could go many historical places on foot. The room was little small but clean.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel
good

10/10 - 훌륭해요

Michel

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Albergo situato in una posizione molto comoda per accedere al centro, struttura pulita e ben tenuta, la camera contenuta ma molto ben tenuta, tutto molto pulito, la camera era moderna e si poteva vedere dalla finestra la chiesa di San Domenico e parte del centro. Colazione con la giusta scelta, personale disponibile e accogliente, unica pecca leggermente rumoroso dopo le prime luci al mattino.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Manuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La ubicación es buena ya que puedes bajar al centro fácilmente, el desayuno bien y la habitación limpia; no hay mucho ruido; si quieres dejar el coche estacionado en el hotel cobran €10 por noche los espacios son muy reducidos
2024년 3월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2024년 3월 21일
Dear Mr. Manuel,Thank you for the positive review of your stay at the Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and in particular the hotel and its excellent location, the good breakfast and the cleanliness of the room, as well as the small internal paid garage, characteristics that made your stay a pleasant stay.We look forward to welcoming you again for another pleasant stay.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Terrence

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic stay, the hotel was beautiful very friendly attentive staff. Would stay again
2024년 2월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2024년 2월 20일
Dear Guest,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are truly pleased that you were very satisfied with everything about your stay at the hotel, so much so that you defined it as a fantastic stay, and we look forward to welcoming you back to Siena and to the Hotel Chiusarelli for another wonderful stay.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location. Nice and clean.
2024년 2월에 2박 숙박함
답변 제공: hotel Chiusarelli 님, 2024년 2월 20일
Dear Mr. Chris,Thank you for the excellent feedback on your stay at Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay at the hotel, such as the beauty of the hotel, its excellent location, from which you can reach all the main tourist attractions in just a few minutes, its cleanliness: thank you for appreciating all our work.We look forward to welcoming you again to Siena and to the Hotel Chiusarelli for another beautiful stay.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Siria

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottima posizione, vicino al centro storico di Siena. Struttura pulita e ben tenuta, con parcheggio privato e una buona colazione inclusa nel prezzo. Personale gentile e disponibile
2024년 2월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2024년 2월 16일
Gentilissima Sig.ra Siria,La ringraziamo per l'ottima recensione sul soggiorno passato all'Hotel Chiusarelli.Ci fa veramente piacere che abbia apprezzato il suo soggiorno in hotel, a cominciare dall'hotel e la sua ottima posizione, la pulizia, la buona colazione, la disponibilità de personale e la comodità del piccolo garage interno a pagamento, caratteristiche che più hanno contribuito a fare del suo soggiorno un ottimo soggiorno: grazie per avere apprezzato il nostro lavoro.Tornio a trovarci: sarà un vero piacere accoglierla di nuovo a Siena e al Chiusarelli.Cordiali saluti,Marco,ricevimento.

8/10 - 좋아요

Elisa

2024년 1월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2024년 1월 24일
Gentilissima Sig.ra Elisa,La ringraziamo per il feedback positivo sul soggiorno passato all'Hotel Chiusarelli.Ci fa piacere che sia rimasta soddisfatta del suo soggiorno in hotel, tanto da promuoverci con un buon 80 % di gradimento, e speriamo di poterla accogliere in futuro per un altro piacevole soggiorno, e se possibile, pure migliore di questo.Cordiali saluti,Marco,ricevimento.

10/10 - 훌륭해요

Rosanne

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 12월 31일
Dear Mrs. Rosanne,Thank you for the excellent feedback on your stay at the Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay at the hotel, and we hope to welcome you again in the future for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel value. It’s just on the outer edge of the city center but very easy to get around. Hotel is very pretty and the dining area is light and beautiful. The rooms are average but everything is clean. Definitely recommend.
답변 제공: hotel Chiusarelli 님, 2023년 12월 24일
Dear Mr. Ryan,Thank you for the good review about your stay at Hotel Chiusarelli.It is a pleasure to know that you were very satisfied with everything about your stay in the hotel: the hotel and its excellent location, from which you can reach all the main tourist attractions in just a few minutes, the rooms with their comfort and cleanliness, the beautiful dining room, everything made your stay a good one, and we thank you for appreciating our work.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 - 훌륭해요

nunzio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ottima
2023년 12월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 12월 23일
Gentilissimo Sig. Nunzio,Grazie per la buona recensione sul soggiorno passato all'Hotel Chiusarelli.Ci fa veramente piacere che sia rimasto soddisfatto di tutto il suo soggiorno, tanto da definirlo un ottimo soggiorno, e speriamo di accoglierla di nuovo a Siena e al Chiusarelli.Cordiali saluti,Marco,ricevimento.

8/10 - 좋아요

Julia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 11월 21일
Dear Mrs. Julia,Thank you for the positive feedback on your stay at the Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and we hope to welcome you again for another pleasant stay, and if possible, even better than this one.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Ed or Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, quiet and comfortable. Enjoyed my 1 night stay while hiking the Via Francigena. Many sites, stores, and restaurants are nearby. FYI, the hotel does not have an elevator.
2023년 11월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 11월 18일
Dear Guest,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay, such as the cleanliness, the comfort, the quiet and the excellent location of the hotel, from which you can reach all the main tourist attractions and the shopping streets in just a few minutes.As for the lack of a lift, advertised on all booking websites, this is due to the fact that as the hotel dates back to 1870, it is classified, and due to the many architectural constraints no authorization can be given for the installation of a lift.We look forward to welcoming you again, for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NIce property in the heart of old town Sienna. Very nice rooms. Friendly staff and breakfast in the morning.
답변 제공: hotel Chiusarelli 님, 2023년 11월 12일
Dear Mr. David,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are really happy that you enjoyed everything about your stay at the hotel: the beauty of the hotel building, the beautiful rooms, the excellent breakfast and the friendly and helpful staff, all characteristics that made your stay an excellent stay, and we thank you for appreciating it.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very convenient location. Great breakfast.
2023년 10월에 5박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 11월 5일
Dear Mrs. Cathy,Thank you for the excellent feedback on your stay at Hotel Chiusarelli.The hotel, its excellent location, the very good breakfast, everything contributed to making your stay a good one, and we thank you for appreciating and rewarding our work.We look forward to welcoming you again for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

4/10 - 별로예요

Richard

좋아요: 청결 상태
별로예요: 객실의 편안함
NO AIR CONDITIONING
Air conditioning was shut off for winter so room was hot at night making it hard to sleep but if you opened windows it would cool off but noisy street made it hard to sleep. NO ELEVATOR so bags up 3 flights of stairs then if you went to breakfast which is in basement that’s another 1 1/2 flights of stairs down so going to breakfast entails 4 1/2 flights of stairs. Parking was limited so we were fortunate enough to get one spot so was afraid to use car for fear of not having a place to park. Nice staff, breakfast good, great location Booked 3 days but left after 2 because of no sleep but hotel refused to refund last night.
2023년 10월에 3박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 11월 6일
Dear Mr. Richard,Regarding the negative criticism of your stay at the Hotel Chiusarelli, some things should be clarified.Upon your arrival at the hotel, upon your request for air conditioning, you were told that the air conditioning was no longer working: at the end of October the air conditioning was turned off because the system had to be changed at heating (at the end of October, due to Italian temperatures, air conditioning no longer makes sense, and people ask for heating).This was explained to you many times, and despite everything you complained, saying that you had to open the window to sleep, but given the noise coming from the street the receptionist on duty had to go into the street and tell the people walking or the traffic to be silent (but the road in front of the hotel is a public road, not a private one).As for the lack of an elevator, well publicized on all booking websites (including the one on which you made your reservation), this is due to the fact that being the hotel from 1870, it is classified, and due to the many architectural constraints no authorization may be given for the installation of a lift.As for the payment of the stay, you paid for all three nights you had booked (the third night could not be cancelled, and in any case the room remained at your disposal in case you returned).We are pleased that during your stay you appreciated the kindness of the staff, the excellent breakfast and the excellent location of the hotel.Best regards,Francesca Rosi,Director.

6/10 - 괜찮아요

Pamela

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Sienna
This hotel is very basic. The beds are hard as a rock and the linen basic and hard. I would not stay here again
2023년 10월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 11월 4일
Dear Mrs. Pamela,Thank you for the feedback on your stay at Hotel Chiusarelli, even if it was not entirely positive.We are sorry that you did not find the bed and linen comfortable, but it should also be specified that the comfort of a bed, whether hard or soft, is always a very subjective thing, which varies from person to person.Best regards,Marco,reception desk.

8/10 - 좋아요

Charles

2023년 10월에 3박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 11월 3일
Dear Mr. Charles,Thank you for the positive feedback on your stay at Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and we hope to welcome you again for another pleasant stay.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Ken

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay.,
The hotel is beautiful! The breakfast was awesome, the rooms were very clean and modern, but the lady who met us went out of her way to make us feel welcome and even helped carry our luggage! It was close to everything we wanted to see.
2023년 10월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 10월 27일
Dear Mr. Ken,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are really happy to know that you enjoyed everything about your stay at the hotel, starting with the hotel and its excellent location, the room with its comfort and cleanliness, the excellent breakfast and the friendly and helpful staff (it's always a real pleasure to help our guests with their luggage): thank you for appreciating all our work.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

8/10 - 좋아요

Marian

단체 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
51 stairs to sleep!
Needs an elevator. A group of 60 to 70 years old went and had to walk up 51 steps to get to our room.
2023년 10월에 2박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 10월 26일
Dear Mrs. Marian,Thank you for the positive feedback on your hotel stay.We are pleased that you enjoyed your stay.As for the criticism regarding the lack of a lift, advertised on all booking websites, it should be specified that this depends on the fact that since the hotel dates back to 1870, it is classified, and due to the many architectural constraints no authorization can be given for the installation of an elevator.We hope to welcome you again in the future for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

8/10 - 좋아요

Svetlana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 10월 25일
Dear Mrs. Svetlana,Thank you for the positive feedback on your stay at Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and we hope to welcome you again for another pleasant stay.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Cynthia 님, Longmeadow

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have enjoyed this hotel for years. It did not disappoint in anyway.
2023년 10월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 10월 18일
Dear Mrs. Cynthia,Thank you for the positive review of your stay at the Hotel Chiusarelli.It is always a real pleasure to know that our guests have enjoyed everything about their stay at the hotel, because by doing so our work is rewarded, and for this we thank you, and we look forward to welcoming you again to Siena and to Hotel Chiusarelli for another nice stay.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very helpful and friendly. Room is good. Property is lovely. Parking is far away but that is more the nature of the city.
2023년 10월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 10월 5일
Dear Mrs. Kimberly,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are really happy that you enjoyed everything about your stay at the hotel: the beauty of the hotel and its excellent location, the room with its comfort and its cleanliness, the friendly and helpful staff, everything has made your stay a good one, and we thank you for appreciating all our work.As for the parking, the closest to the hotel is the stadium car park, just a 2-minute walk away, paid during the day and free at night, while between 5 and 10 minutes on foot there are plenty of free car parks.We hope to welcome you in the future for another nice stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Fiona

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful building Helpful and friendly staff
2023년 9월에 2박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 9월 26일
Dear Mrs. Fiona,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are happy to know that you enjoyed everything about your stay at the hotel, such as the beauty of the hotel, its cleanliness, the friendly and helpful staff, and in any case all the other characteristics that made your stay a good one: thank you for having appreciated everything.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Darrell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 9월 26일
Dear Mr. Darrell,Thank you for the excellent feedback of your stay at Hotel Chiusarelli.We are happy to know that you enjoyed everything about your stay at the hotel, such as the hotel as a whole, its cleanliness, the friendly and helpful staff, and in any case all the other characteristics that made your stay a good one: thank you for having appreciated everything.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Neil 님, Hemel Hempstead

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed at Hotel Chiusarelli for one week and had a lovely stay. Our room was comfortable and clean and the hotel is well placed for a short walk into the old walled city. The hotel does have limited parking with just 6 or 7 spaces which are allocated on a first come first served basis, if there's a space it's yours! There is free parking not far away if their park area is full. Staff were nice, friendly and helpful and the breakfast has a good selection. NOTE: There are no lifts at this hotel so it can be a bit of a climb to get to your room depending on which floor your room is. Would I stay there again... definitely!
2023년 9월에 6박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 9월 19일
Dear Mr. Neil,Thank you for the great review about your stay at the Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay at the hotel, such as the hotel and its excellent location, the room with its comfort and its cleanliness, the various car parks near the hotel, the good breakfast and the friendly and helpful staff: everything made your stay a good one, and we thank you for appreciating our work.As for the lack of a lift, advertised on all booking websites, this is due to the fact that as the hotel dates back to 1870, it is classified, and due to the many architectural constraints no authorization can be given for the installation of a lift.We hope to welcome you in the future for another nice stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

4/10 - 별로예요

Sally

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was OK. The breakfast was not impressive. I asked for a banana as they weren’t there, and the waitress brought me two!!! Why weren’t they present. We probably wouldn’t stay there again.
2023년 9월에 2박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 9월 19일
Dear Guest,Thank you for appreciating the cleanliness of the hotel and the friendly and helpful staff during your stay at the Hotel Chiusarelli.However, we cannot be happy about the negative criticism about the breakfast.Bananas were not present on the breakfast buffet at the time you were having breakfast (there were many other types of fruit available): upon your request, the breakfast staff brought them to you right away, as it should be; we don't think it's fair to criticize this, so much so that you have judged your stay so negatively.Best regards,Francesca Rosi,director.

8/10 - 좋아요

Antonia

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 9월 16일
Dear Guest,Thank you for the positive feedback on your stay at the Hotel Chiusarelli.We are pleased that during your stay at the hotel you have appreciated the hotel as a whole and the friendly and helpful staff, and we hope to welcome you again as our welcome guest for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

8/10 - 좋아요

PATRICK

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pas d'ascenseur
2023년 9월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 9월 12일
Cher Monsieur Patrick,Merci pour l'avis positif sur votre séjour à l'hôtel Chiusarelli.Nous sommes ravis que pendant votre séjour vous ayez apprécié l'hôtel dans son ensemble et sa propreté.Quant à l'absence d'ascenseur, annoncée sur tous les sites de réservation, cela est dû au fait que l'hôtel datant de 1870 est classé, et qu'en raison des nombreuses contraintes architecturales aucune autorisation ne peut être donnée pour l'installation d'un ascenseur. ascenseur.Nous vous attendons pour un nouveau séjour : ce sera un plaisir de vous accueillir à nouveau à Sienne et à l'Hôtel Chiusarelli.Cordialement,Marco,accueil.

8/10 - 좋아요

Elizabeth 님, breaux bridge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was amazingly friendly, helpful and personable. Room was much too small for two people to be comfortable.
2023년 9월에 3박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 9월 12일
Dear Mrs. Elizabeth,Thank you for the positive review of your stay at the Hotel Chiusarelli.We are happy that you were satisfied with your stay, that you have appreciated the hotel, its cleanliness, and in particular the friendly and helpful staff: it is always a real pleasure to welcome our guests in the best possible way, and to give them as much information as possible and advice to help them to have a great stay, and we thank you for appreciating it.We look forward to welcoming you again for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Ana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 9월 9일
Dear Mrs. Ana,Thank you for the positive feedback on your stay at Hotel Chiusarelli.We are very pleased that you were very satisfied with your stay at the hotel, and we look forward to welcoming you for another beautiful stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Karin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming hotel!
Perfect location for Siena!
2023년 9월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 9월 9일
Dear Mrs. Karin,Thank you for the excellent review of your stay at the hotel.We are happy that you enjoyed everything about your stay at the hotel, starting with the hotel and its great location, and also for all the other characteristics of the hotel that made your stay a great one.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

6/10 - 괜찮아요

Lynn

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
L’hôtel nous a dit d’aller se stationner au parking Fortezza sans jamais nous mentionner que le mercredi il y avait un marché publique. Notre auto a été remorqué durant la nuit et cela nous a coûter 200$ pour être capable de la récupérer à la fourrière. Quand je leur ai mentionné mon mécontentent à ce sujet, l’employé m’a dit qu’il y avait une petite affiche près du front desk et que j’aurais dû la voir. C’est sur que quand il y a plusieurs affiches à voir en même temps on ne les lit pas tous.
2023년 9월에 2박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 9월 11일
Cher Mme Lynn,Nous sommes désolés pour le commentaire négatif sur votre séjour à l'Hôtel Chiusarelli, également parce que votre incident n'est pas la faute de l'hôtel, mais nous sommes heureux que vous ayez apprécié la beauté de l'hôtel, son excellent emplacement et sa propreté.À l'arrivée de nos clients, lorsque le petit parking de l'hôtel est plein, le personnel de l'hôtel indique toujours où se garer: le parking gratuit de l'"ex campino di San Prospero", qui est situé sous les murs forteresse, et c'est toujours gratuit (et en cela il n'y a jamais de marché hebdomadaire), ou le parking du stade, à seulement 2 minutes à pied de l'hôtel, payant le jour et gratuit la nuit.Nous ne recommandons jamais le stationnement payant de la forteresse, précisément parce que le mercredi a toujours lieu le marché hebdomadaire et que les voitures qui se trouvent sur le parking tôt le mercredi matin sont récupérées par la dépanneuse.De plus, des panneaux sont accrochés dans différentes zones de l'hôtel avec l'information de ne pas se garer sur le parking payant de la forteresse en raison du marché.Nous sommes désolés pour votre incident, mais cela est probablement dû au fait que vous pour erreur vous êtes garé dans le mauvais parking et non dans celui recommandé.Cordialement,Francesca Rosi,Directeur.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean. Great location. Elegant front entrance and landscaping. Good breakfast. Drawbacks: noisy road and very strong cleaning products odor.
2023년 8월에 2박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 9월 9일
Dear Mrs. Jessica,Thank you for the excellent review of your stay at the Hotel Chiusarelli.We are happy that during your stay you appreciated the elegance and beauty of the hotel and its excellent location, the rooms with their comfort and cleanliness, the good breakfast and the friendly and helpful staff, characteristics that have made your stay a nice stay: thank you for appreciating everything.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 9월 5일
Dear Mr.Anthony,Thank you for the positive review of your stay at the Hotel Chiusarelli.We are very pleased that you enjoyed your stay at the hotel, and in particular the hotel, its cleanliness, the friendly and helpful staff, and we hope to welcome you again in the future for another pleasant stay in Siena and at the Hotel Chiusarelli .Best regards,Marco,reception desk.

8/10 - 좋아요

GARCIA JEAN

2023년 8월에 2박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 9월 26일
Dear Mr Garcia Jean,Thank you for the positive feedback on your stay at Hotel Chiusarelli.We are very pleased that you enjoyed your stay at the hotel, and we hope to welcome you in the future for another pleasant stay.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Frédérique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour agréable
Beau bâtiment, bien situé pour visiter la ville à pieds, personnel très agréalbe, petit déjeuner copieux, le plus : un restaurant où l'on mange fort bien. Rapport Qualité/Prix très intéressant.
2023년 8월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 8월 29일
Cher hôte,Merci pour l'excellente critique sur votre séjour à l'Hôtel Chiusarelli.Nous sommes très heureux que vous ayez apprécié la beauté de l'hôtel et son excellent emplacement, l'excellent petit-déjeuner, le bon restaurant interne "Gli Orti di San Domenico", la gentillesse du personnel, le bon rapport qualité-prix : tout a fait de votre séjour un agréable séjour et nous vous remercions d'avoir apprécié tout notre travail.Nous vous attendons pour un nouveau séjour: ce sera un réel plaisir de vous compter à nouveau comme hôte de bienvenue.Cordialement,Marco,accueil

10/10 - 훌륭해요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
August in Siena
The staff at this hotel are so friendly, helpful and efficient. The hotel is beautiful and centrally located. The rooms are good although the twin room I had, had 2 steps inside the door before the bathroom up the the twin beds. There was no view, however, for one night that did not really matter. My son's room was good and had a lovely view just luck of the draw. The breakfast was good. I would stay here again and recommend it. The reception rooms are beautifully painted and smell amazing. Would love to find out what that scent was!!
2023년 8월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 8월 29일
Dear Mrs. Theresa,Thank you for the good review about your stay at the Hotel Chiusarelli.We are glad that you enjoyed your stay at the hotel, such as the beauty of the hotel with many frescoes in the various halls and its excellent location, the rooms with their comfort and cleanliness, the good breakfast and the friendly and helpful staff: all this made your stay a good one, and we thank you for appreciating our work.We hope to welcome you again for another nice stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 - 훌륭해요

Gourav

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You cannot ask for more. Perfect location n amazing rooms n friendly staff
2023년 8월에 1박 숙박함
답변 제공: hotel Chiusarelli 님, 2023년 8월 28일
Dear Guest,Thank you for the excellent review on your stay at the Hotel Chiusarelli.We are very pleased that during your stay you enjoyed the hotel and its excellent location, the room with its comfort and its cleanliness, the friendly and helpful staff, and in any case all the other characteristics of the hotel have contributed to making of your stay a good stay.We look forward to having you as our welcome guest again for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.