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컴포트 스위트 이스트 브런즈윅 - 사우스 리버 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 997개 이용 후기 중 338개" "
평점 8 - 좋아요. 997개 이용 후기 중 310개" "
평점 6 - 괜찮아요. 997개 이용 후기 중 167개" "
평점 4 - 별로예요. 997개 이용 후기 중 95개" "
평점 2 - 너무 별로예요. 997개 이용 후기 중 87개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and comfortable
Very clean and comfortable hotel at good location

4/10 - 별로예요

Adrienne

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Adrienne,Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of your expectations. We would greatly appreciate it if you could provide us with more details about your stay so that we can address the issues you encountered and work towards improving our services.SincerelyHotel Manager

2/10 - 너무 별로예요

William

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we came in the room we had blood on are bed which I have pictures of the phone was broken the window was broken just was a very terrible comfort inn I won’t be staying in comfort inn anymore after that one.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear William,We're deeply sorry to hear about your negative experience during your stay. Our apologies for the bad experience. This is certainly not the level of service we strive to provide to our valued guests. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager

6/10 - 괜찮아요

Meena

별로예요: 숙박 시설 상태 및 시설
Remodeling so it’s not good to sta
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Meena,We apologize for any inconvenience caused by the remodeling process during your stay. We appreciate your understanding and patience during this time. If there's anything else we can do to address your concerns or if you have any further feedback, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more enjoyable stay once the remodeling is complete.Sincerely,Hotel Manager

8/10 - 좋아요

Amber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Despite being under construction in main parts of the hotel, it was a pleasant stay. My daughter and I stayed for one evening and were happy with the amenities and cleanliness. For the price, we were very happy!
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Amber,Thank you very much for the stay and the fantastic sharing. We're glad to hear that you had a pleasant stay despite the ongoing construction in parts of the hotel. Your satisfaction is important to us, and we're pleased to know that you and your daughter were happy with the amenities and cleanliness. Thank you for your understanding and positive feedback. We strive to provide excellent value for our guests, and we're delighted that you found the price to be very satisfactory. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Brent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good man.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Brent,Thank you for your kind words. We're pleased to hear that you had a positive experience during your stay. Your satisfaction is important to us, and we appreciate your feedback. We hope to have the opportunity to welcome you back again in the future for another enjoyable stay. Sincerely, Hotel Manager

8/10 - 좋아요

Virendra 님, garrison

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Under renovation….
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Guest,Thank you for your feedback and for choosing to stay with us. We appreciate your rating and understand your concern regarding the ongoing renovations. Please rest assured that we are working diligently to minimize any inconvenience caused and enhance our facilities for future guests. We hope to welcome you back soon for an even better experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Paola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Guest,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 ratings. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. You are welcome again.Sincerely,Hotel Manager

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This Comfort Suites is undergoing renovations. The work is not complete, but the progress looks great. Parking is free and hotel is quiet and safe. Free Breakfast is available and consists of eggs, waffles, sausage, breads, donuts, and cereal. Would recommend to anyone looking for a value hotel with free breakfast.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Dear Timothy,Thank you for sharing your experience with us! We're pleased to hear that despite undergoing renovations, you found our hotel quiet, safe, and making great progress. We're glad you enjoyed the complimentary breakfast options and the convenience of free parking. Providing value-added amenities like these is important to us, and we're delighted that you found them satisfactory. We truly appreciate your recommendation, and we look forward to welcoming you back once our renovations are complete. Sincerely, Hotel Manager

4/10 - 별로예요

Deanna

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We know the property was under renovation but that was no excuse for the room to not be stocked with toilet paper and then very poor lighting in the bathroom
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Deanna,We apologize for any inconvenience caused by the issues you encountered during your stay. While we are undergoing renovations, we understand that our guests' comfort should not be compromised. Please accept our sincerest apologies for the oversight regarding the toilet paper and poor lighting in the bathroom. Rest assured, we will actively address these issues to ensure they do not recur in the future. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Clifford

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place was a dirty filthy mess I have pictures to prove it
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Clifford,We're deeply sorry to hear about your disappointing experience during your stay. Please know that we take your feedback seriously, and we will address this matter immediately with our housekeeping team to ensure that necessary improvements are made. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Virginia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The service from the staff was that they were not helpful when I asked for something. I will not stay there ever again.
2024년 3월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 12일
Dear Virginia,We sincerely apologize for the disappointing experience you had during your stay, and we regret that our staff did not meet your expectations in terms of assistance. We take your feedback seriously and will address this issue with our team to ensure improvements are made. We genuinely hope to have the opportunity to regain your trust in the future. Sincerely, Hotel Manager

8/10 - 좋아요

Maria

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Hotel was convent to where I was going, BUT UNDER CONSTRUTION, VERY DUSTY.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 8일
Dear Maria,Thank you for your feedback. We appreciate that you found our location convenient for your needs. We apologize for any inconvenience caused by the ongoing construction, which contributed to the dusty environment. Please be assured that we will work diligently to minimize disruptions and improve conditions for our guests. Your input helps us strive for better experiences in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Rachael

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 9일
Dear Rachael,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

4/10 - 별로예요

Leah

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 27일
Dear Guest,Thanks for your feedback and 2 ratings. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Lo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 24일
Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Leidy 님, Miami

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 22일
Dear Leidy,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Yaniris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff and accommodating
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 20일
Dear Yaniris,Thank you for taking the time to share your positive feedback. We're delighted to hear that you had a positive experience with our staff and found them to be very nice and accommodating. Providing excellent service is a top priority, and we appreciate your feedback. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Aimee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This was a really good place for the money.. they are renovating so with that there were some chemically smells and some extra noise but not too crazy. The lady who checked us in was super nice, will most likely stay here next time we are in town
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Aimee,Thank you for your positive review! We're thrilled to hear that you found our hotel to be a good value for the money. We appreciate your understanding regarding the ongoing renovations and any associated inconveniences. It's great to know that the lady who checked you in provided excellent service. We look forward to welcoming you back on your next visit to town and providing an even better experience as our renovations progress.Sincerely, Hotel Manager

8/10 - 좋아요

Andre

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 12일
Dear Andre,Thank you for your positive rating on Expedia. We appreciate your feedback and are glad to hear that you had a satisfactory experience during your stay. If there is anything specific you enjoyed or any suggestions you have for improvement, please let us know. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Nicole

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Nicole,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Noel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Manager 님, 2024년 2월 7일
Dear Noel,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

8/10 - 좋아요

Fahad

좋아요: 숙박 시설 상태 및 시설
Microwave wasn't clean and tissue box was kind of empty .. rest was good 👍
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 1일
Dear Fahad,Thank you for your feedback. We appreciate your positive comments about your overall experience. However, we apologize for the oversight with the cleanliness of the microwave and the partially empty tissue box. Please be assured that we will address these issues to ensure a more thorough and pleasant stay for our guests. Your input is valuable, and we hope to have the opportunity to welcome you back for an improved experience.Sincerely, Hotel Manager

6/10 - 괜찮아요

Parag

별로예요: 숙박 시설 상태 및 시설
Ok place for the price
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 27일
Dear Guest,Thank you for your brief feedback. If you have any specific comments or suggestions about your stay or if there's anything else you'd like to know or discuss, please feel free to share. I'm here to assist you further!Sincerely,Hotel Manager

2/10 - 너무 별로예요

Donald

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 23일
Dear Donald,We're sorry to hear that your experience fell short of your expectations. We take all feedback seriously and would appreciate the opportunity to learn more about your specific concerns so that we can address them accordingly. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 - 훌륭해요

Nia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 17일
Dear Nia,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

SULEMAN

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was not courteous. Bath & Washroom was not working properly.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 17일
Dear SULEMAN,We apologize for the inconvenience you experienced during your stay, especially regarding the staff's lack of courtesy and issues with the bath and washroom. Your feedback is important, and we take it seriously. We'll address these concerns promptly to ensure improvements are made. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This has been one of the quietest hotels our family has stayed at.
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 16일
Dear Juan,Thank you for your stay. We're thrilled to hear that your family found our hotel exceptionally quiet during your stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

Andrew

2024년 1월에 7박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 16일
Dear Andrew,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Stephanie

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 13일
Dear Stephanie,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Amanda

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 1일
Dear Amanda,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

2/10 - 너무 별로예요

JoAnn

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highlight was the courtesy of the breakfast woman. No person at desk for check-in or check-out; waited 15 minutes each time. Will not be retiring to this hotel.
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 11일
Dear JoAnn,Thank you for your feedback. We're pleased to hear that our breakfast service made a positive impression. However, we sincerely apologize for the inconvenience you experienced during check-in and check-out with the extended wait times. We understand the importance of efficiency and will address this promptly. We hope to have the chance to better serve you in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Virginia

가족 여행
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 9일
Dear Virginia,Thanks for staying with us and giving us a 6-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

8/10 - 좋아요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 8일
Dear Scott, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 5-star review on your next stay. Sincerely, Hotel Manager

10/10 - 훌륭해요

PEDRO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 8일
Dear PEDRO,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel to be safe during your stay. The safety and security of our guests are top priorities for us, and we are delighted that you felt secure during your time with us. We hope to welcome you back for another safe and enjoyable stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 8일
Dear Daniel, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 - 훌륭해요

Darejan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I feel so great
2023년 12월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 8일
Dear Darejan,We are delighted to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are thrilled that we could contribute to your positive experience. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Gualberto

가족 여행
좋아요: 직원 및 서비스
Un lugar muy acogedor, con muchos negocios alrededor que se podian alcanzar sin problemas
2023년 12월에 8박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 8일
Estimado Gualberto,Gracias por sus amables palabras. Estamos encantados de saber que nuestro hotel le pareció un lugar acogedor y conveniente para hospedarse, con fácil acceso a las empresas cercanas. Nos esforzamos por brindar un ambiente cómodo y accesible para nuestros huéspedes, y estamos encantados de que haya disfrutado de su experiencia. Esperamos tener el placer de darle la bienvenida nuevamente para otra estadía placentera en el futuro.Atentamente,Gerente del hotel

8/10 - 좋아요

Three

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The rooms were spacious. The staff are friendly. Breakfast lady , Rose was so nice . Good varity for breakfast but lacking fruits options. Paint in the bathrooms and around the windows was chipped. New paint and carpet would be a great improvements to the hotel
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 8일
Dear Guest,Thank you for sharing your feedback with us. We are pleased to hear that you found the rooms to be spacious and that our staff were friendly, especially Rose, who provided excellent service during breakfast.We appreciate your comments regarding the breakfast variety and the need for more fruit options. Your feedback about the chipped paint in the bathrooms and around the windows is also valuable, and we will certainly look into making improvements in these areas.Your input is important to us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.SincerelyHotel Manager

6/10 - 괜찮아요

CARLOS 님, HEREDIA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel for the price. Should improve little fixing things oin roomd as window, doors and etc
2023년 12월에 6박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 8일
Dear Carlos,Thank you for sharing your experience with us. We're pleased to hear that you found our hotel to be a good value for the price. Your feedback about the need for improvements in the rooms is valuable to us, and we will certainly address these issues to enhance the overall guest experience. We appreciate your constructive input and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.SincerelyHotel Manager

8/10 - 좋아요

Bernard

연인과의 여행
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 31일
Dear Bernard,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

NARENDRA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 30일
Dear NARENDRA,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and beds were comfortable
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 28일
Dear Michael,Thank you for your wonderful comment. We're glad to hear that you found our hotel quiet and enjoyed the comfortable beds during your stay. Your comfort and satisfaction are important to us, and we appreciate your positive feedback. We look forward to welcoming you back for another pleasant stay!Sincerely, Hotel Manager

10/10 - 훌륭해요

Juliana

2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 31일
Dear Juliana,Thanks for the stay and your appreciation with a five rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

4/10 - 별로예요

Joe

2023년 12월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 28일
Dear Joe,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

10/10 - 훌륭해요

Grant 님, Trenton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms was very spacious and clean. The front desk manager was very helpful. While the room was clean, there was a broken lamp and broken cabinet door in the room. The hallway floor definitely had not been vacuumed in quite some time. The battery in the door lock went dead at one point, requiring the night manager's help to access the room again.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 31일
Dear Guest,Thank you for sharing your experience with us. We're pleased to hear that you found the rooms spacious and clean and that the front desk manager provided helpful assistance. However, we sincerely apologize for the issues you encountered, including the broken lamp and cabinet door, the lack of hallway cleanliness, and the inconvenience with the door lock battery. Your comments are valuable, and we will address these concerns to ensure a more seamless experience for our guests in the future. We hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager

8/10 - 좋아요

Kumaresh 님, Rogers

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff is very nice, however the property needs some fixing. The bathroom door wouldn’t lock.
2023년 12월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 26일
Dear Kumaresh,Thank you for your feedback. We're glad to hear that you found our staff to be very nice. We apologize for the inconvenience caused by the issue with the bathroom door not locking. Your comment has been shared with our maintenance team for immediate attention. We appreciate your understanding and hope to have the opportunity to provide you with an improved experience on your next visit.Sincerely, Hotel Manager

2/10 - 너무 별로예요

sergey

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 25일
Dear Guest,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 - 훌륭해요

Vivian

2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 21일
Dear Vivian,Thank you for the stay and the feedback. I am confident that you had a satisfactory stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 20일
Dear Guest,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager