실내 수영장, 시즌별로 운영되는 야외 수영장, 06:00 ~ 22:00 오픈, 일광욕 의자
예약 가능 여부 확인

더블트리 바이 힐튼 서머싯 호텔 & 컨퍼런스 센터 여행 후기

4 out of 5
더블트리 바이 힐튼 서머싯 호텔 & 컨퍼런스 센터
200 Atrium Dr, Somerset, NJ

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 440개" "
평점 8 - 좋아요. 1000개 이용 후기 중 314개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 129개" "
평점 4 - 별로예요. 1000개 이용 후기 중 81개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 36개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 5월에 5박 숙박함
답변 제공: JLS 님, 2019년 5월 29일
Thank you for the great rating! We are glad you enjoyed your stay. We hope to see you again!

8/10 - 좋아요

SANG KYU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 2박 숙박함

8/10 - 좋아요

TECHNOLOGY INC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Aspen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for our visit. Clean, comfy, a bit if a strange location but its a huge hotel so!
2024년 5월에 2박 숙박함
답변 제공: Doubletree 님, 2024년 5월 23일
Hi Aspen! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Inconvenient location
2024년 5월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 5월 23일
Hello Christopher! Thank you for your feedback.

8/10 - 좋아요

Nicholas G

좋아요: 청결 상태, 직원 및 서비스
Need a better gym
2024년 3월에 2박 숙박함
답변 제공: Doubletree 님, 2024년 5월 23일
Hi Nicholas! Thank you for taking the time to rate our hotel. We appreciate the feedback and take this into consideration. We look forward to seeing you on your next visit!

8/10 - 좋아요

Mark

2024년 5월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 12일
thank you for your review

10/10 - 훌륭해요

Shurlane

Clean friendly quiet
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 12일
Thank you for your great review!

8/10 - 좋아요

Dorian

2024년 4월에 2박 숙박함
답변 제공: Doubletree 님, 2024년 5월 23일
Hi Dorian! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

8/10 - 좋아요

LAKSHMI 님, Plainfield

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed for one week, and the people were very helpful. Their breakfast was very good, and the room was cleaned every day.
2024년 2월에 3박 숙박함
답변 제공: Doubletree 님, 2024년 5월 1일
Hi Lakshmi! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!

6/10 - 괜찮아요

Ram Kumar

출장 여행
Not that bad, but it's pricey for the property that they are charging.
2024년 4월에 2박 숙박함
답변 제공: Doubletree 님, 2024년 4월 24일
Hello Ram Kumar! Thank you for your feedback, we will take this into consideration!

8/10 - 좋아요

Fiona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking was a little challenging as we arrived back to the hotel very late due to the timing of our dance competitions but it was well lit and I didn't feel unsafe. The property is very nice and staff were pleasant. Unfortunately, we had some housekeeping issues. Our shower wall had long hairs stuck to it and when I told the front desk I was told that it would be taken care of. When we got back to our room very late that evening, I could tell that someone had been in the room as the bathroom garbage had been emptied but the hairs were still there, the beds were not made and the garbage in the room hadn't been emptied. It was too late to call housekeeping but I did mention this to the front desk in the morning and they apologized. It would have been nice to have something taken off of the bill but I didn't push.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you for your review. We will address the items mentioned with the team to ensure it does not happen again

2/10 - 너무 별로예요

angela

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
we are sorry to hear we did not meet your expectations

8/10 - 좋아요

Erika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service, place nice and clean
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you for your wonderful review

6/10 - 괜찮아요

Daryl

Quiet and dead atmosphere
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you for your review we will share this with our team

2/10 - 너무 별로예요

Nicole 님, Brick

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room booked was to sleep 4. We walked into a king bed, no way it was sleeping four. The front desk made no effort to rectify the situation and indicated they were fully booked. I walked away and was able to book another room with double beds, then came back to check in for my second room and told the guy who just said they were fully booked that I had to get a second room because the accomadtions were not what was described to me, and he really didn’t care. Did not give any information or suggestions about the hotel. The buffet breakfast they offer is misleading. There is a sign at the restaurant that says “there is a charge if you bring the breakfast to go” it was set up like a free continental breakfast. No one was around to explain any of that, and looking back at the description it did not say breakfast was a charge. $20 per person for a continental breakfast. When we complained, none of the employees spoke English. We were there for a dance competition that was hosted by this venue. They couldn’t even have coffee in the lobby. None of the ice machines on ANY floors, so we had to go down to the restaurant (that opened at 5 ) to get ice. Which was never communicated upon arrival. One elevator was broken & another bounced several times when the door opened. With all the people staying there and going up and down constantly, this also could have been communicated. There wasn’t even an out of order sign on there. We hope we do not have to stay here again!
2024년 3월에 2박 숙박함
답변 제공: Doubletree 님, 2024년 3월 26일
Hello Nicole! Thank you for your feedback, we will take this into consideration and speak to our staff. We hope to make it up to you in the future.

8/10 - 좋아요

Kristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Doubletree 님, 2024년 3월 26일
Hi Kristina! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 - 훌륭해요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet hotel with pleasant staff in a safe area.
2024년 3월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 3월 20일
Hi Joseph! Thank you for taking the time to rate our hotel! We are pleased you enjoyed the quiet, safe area! We look forward to seeing you on your next visit!

4/10 - 별로예요

Ramesh

Thin walls, can hear noise from other rooms, honking of cars in parking lots even on the fifth floor. Dead flies in the bathroom when we checked in, indicative of sanitation issues. Outdated outlets, no USB ports in room. Poor housekeeping services, requested a bath/bar soap at front desk the evening we checked in, desk clerk promised to send the bath soap that never materialized. The coffee machine had to be unplugged from the wall to turn it on/off as the on off switch wasn't working. The only plus seems to lots of parking space. I think this hotel has seen better days.
2024년 3월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 3월 12일
Hi Ramesh! We sincerely appreciate your feedback, and we will speak with our staff. Also, we are working towards a renovation on the whole property with work starting middle of this year. We look forward to seeing you soon!

10/10 - 훌륭해요

Darren

2024년 3월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 3월 26일
Hi Darren! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 - 훌륭해요

Gracey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay… clean… friendly staff… hotel can use some upgrade…
2024년 3월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 3월 5일
Hi Gracey! Thank you for taking the time to leave the wonderful feedback. We will be upgrading within the upcoming year. We are pleased you enjoyed your visit! We look forward to seeing you soon!

8/10 - 좋아요

Rufus

2024년 2월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 2월 28일
Hi Rufus! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

8/10 - 좋아요

Nathaniel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Someone pulled the fire alarm the evening of our stay- hotel staff made no effort to communicate with us so we’re outside for an hour with no updates. In the room, the toilet ran off and on throughout the night.
2024년 2월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 2월 27일
Hi Nathaniel! I am sorry that this has happened to you. We will talk with our staff. Please come visit our hotel again when you are in the area!

6/10 - 괜찮아요

Rakesh

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had smell of oil in elevators and the rooms were old carpeting bathrooms was unclean
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 26일
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback, and we are working towards a renovation on the whole property with work starting later on this year. At Doubletree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 24일
Thank you for your wonderful review.

10/10 - 훌륭해요

Shari

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is convenient to where I need to be.
2024년 2월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 2월 20일
Hi Shari! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!

10/10 - 훌륭해요

Daryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The parking lot was filled with trash making our parking difficult
2024년 2월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 2월 13일
Hi Daryl! We will talk with our staff. Please come visit us again when you are in the area!

10/10 - 훌륭해요

Christie 님, Pennsauken

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were greeted the moment we entered the building. We were also offered warm cookies. Very nice touch!
2024년 2월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 2월 13일
Hi Christie! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!

6/10 - 괜찮아요

Jazzmine

2024년 2월에 2박 숙박함
답변 제공: Doubletree 님, 2024년 3월 21일
Hi Jazzmine! Thank you for taking the time to rate our hotel.

8/10 - 좋아요

Tyrone

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite
2024년 1월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 2월 5일
Hi Tyrone! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 - 훌륭해요

TIFFANY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always great
Always a great stay here. It’s clean, spacious and very quiet.
2024년 1월에 2박 숙박함
답변 제공: Doubletree 님, 2024년 1월 31일
Hi Tiffany! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good bar/restaurant. Friendly staff
2024년 1월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 1월 31일
Hi Michael! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 - 훌륭해요

Luisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience well attended with front desk & cleaning staff
2024년 1월에 2박 숙박함
답변 제공: Doubletree 님, 2024년 1월 30일
Hi Luisa! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!

8/10 - 좋아요

Lorenzo 님, Bridgeton Nj

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nothing
2024년 1월에 2박 숙박함
답변 제공: Doubletree 님, 2024년 1월 30일
Hi Lorenzo! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

6/10 - 괜찮아요

Mohamed

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The bed sheet had red stains as it wasnt changed before i got there. I notified the front desk about it and they didnt even care.
2024년 1월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 1월 30일
Hello Muhamed! Thank you for your feedback, we will talk to our staff. We hope to make it up to you in the future.

6/10 - 괜찮아요

Christine

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Doubletree 님, 2024년 1월 30일
Hi Christine! Thank you for taking the time to rate our hotel. We look forward to seeing you on your next visit!

6/10 - 괜찮아요

Elliott

Never again
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 27일
thank you for your review please elaborate so we can address the issue you experianced.

4/10 - 별로예요

Elliott

좋아요: 청결 상태, 직원 및 서비스
I don’t like the fact that .you have to leave and additional 100 fee on top of the cost for the room ..and you have weight 7 to to business days too get your money back ..will never visit again..
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 27일
Hotel security deposit is standard practice. The banks take 7-10 business days to process the deposit back to your account which is out of our control

10/10 - 훌륭해요

Rhonda

2024년 1월에 2박 숙박함
답변 제공: Management 님, 2024년 1월 27일
Thank you for your perfect review

8/10 - 좋아요

Albert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Got a long trip.... good place to stop.
Convenient efficient place to stay near quick foods and major highways,
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 27일
Thank you for your wonderful review

10/10 - 훌륭해요

Carolina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
From the moment we arrived at the hotel, we felt welcomed. The gentleman at the front desk was very nice, and provided us with all the information we needed to know in regard to our stay at the hotel. He even gave us 4 chocolate chip cookies which my two daughters loved! The restaurant staff were amazing, and super sweet. My overall experience at the hotel was great. I see myself and my family booking here again in the near future.
2024년 1월에 3박 숙박함
답변 제공: Management 님, 2024년 1월 27일
Thank you for sharing your wonderful experience with us. We hope to see you again!

10/10 - 훌륭해요

Gustavo Rivera

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 27일
Thank you for your review

6/10 - 괜찮아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Management 님, 2024년 1월 27일
Thank you for your review

8/10 - 좋아요

Lilian 님, DDO

2024년 1월에 2박 숙박함
답변 제공: Doubletree 님, 2024년 1월 17일
Hi Lilian! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 - 훌륭해요

Madeline

2024년 1월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 2월 5일
Hi Madeline! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 - 훌륭해요

Kamera

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 1월 17일
Hi Kamera! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

8/10 - 좋아요

eliana

연인과의 여행
2024년 1월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 1월 17일
Hi Eliana! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 - 훌륭해요

KRIS 님, Eastampton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 1월 11일
Hi Kris! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 - 훌륭해요

Katherine 님, Mount Arlington

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Doubletree 님, 2024년 1월 11일
Hi Katherine! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

8/10 - 좋아요

Hugh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near by Rutgers University and New Brunswick.
2024년 1월에 2박 숙박함
답변 제공: Doubletree 님, 2024년 1월 11일
Hi Hugh! Thank you for taking the time to rate our hotel! We are pleased you enjoyed how close we were to Rutgers! We look forward to seeing you on your next visit!