“I’m a World of Hyatt member who recently stayed at Sweetgrass Inn at Wild Dunes. I booked through Expedia, not realizing it was a Destination by Hyatt property. Had the Hyatt affiliation been clear, I absolutely would have booked directly and used my member benefits. Instead, I incurred resort/destination and parking fees I might otherwise have avoided. I understand Hyatt’s third-party rules, but I’m requesting a goodwill review and reimbursement or credit for these charges.”
“I’m a World of Hyatt member who recently stayed at Sweetgrass Inn at Wild Dunes. I booked through Expedia, not realizing it was a Destination by Hyatt property. Had the Hyatt affiliation been clear, I absolutely would have booked directly and used my member benefits. Instead, I incurred resort/destination and parking fees I might otherwise have avoided. I understand Hyatt’s third-party rules, but I’m requesting a goodwill review and reimbursement or credit for these charges.”
Amy