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이비스 로더럼 이스트 – M18 - M1 여행 후기

2 out of 5
이비스 로더럼 이스트 – M18 - M1
Moorhead Way, Bramley, Rotherham, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 633개 이용 후기 중 196개" "
평점 8 - 좋아요. 633개 이용 후기 중 282개" "
평점 6 - 괜찮아요. 633개 이용 후기 중 85개" "
평점 4 - 별로예요. 633개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 633개 이용 후기 중 24개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Lewis

2024년 2월에 1박 숙박함

8/10 - 좋아요

Bruce

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Girl on reception was excellent very friendly and bubbly, she was very informative about meal and bar options, room was satisfactory but a little too warm, other than that fantastic stay
2024년 1월에 1박 숙박함

8/10 - 좋아요

Sharron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is the second time I have stayed at this hotel as a means to break up long journeys. Late check in is really useful and staff really friendly and helpful. Rooms are basic but clean and the beds are really comfy. Great shower.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Patrick

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needed a good clean and updating, carpet in need of renewing and bathroom not to a decent standard
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Duncan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very tired and basic hotel.
2023년 12월에 1박 숙박함
답변 제공: Karina - General Manager 님, 2024년 1월 18일
Thank you for taking the time to share your feedback on Expedia, and we appreciate your honesty. We're sorry to see that your experience with us resulted in a 3 out of 5 rating. We value your feedback, and if there are specific aspects of your stay that you feel we could improve upon, please don't hesitate to let us know.Ensuring a positive experience for our guests is our top priority, and we take your comments seriously. If there are any specific details or concerns you'd like to address with us directly, please feel free to reach out.We appreciate your choosing our hotel, and we hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cost effective stay with brilliant staff.
Excellent reception staff (Jo) and wonderful room. Pet friendly which doesn’t cost the earth so a nice little find. Rooms have all the basics and are warm and clean.
2023년 12월에 1박 숙박함
답변 제공: Karina - General Manager 님, 2024년 1월 18일
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found your stay cost-effective and enjoyable. It's wonderful to know that our reception staff, especially Jo, made a positive impression on you. We appreciate your kind words about the room, and we're delighted to have met your expectations in terms of cleanliness and warmth.We're also pleased to hear that our pet-friendly policy worked well for you, and we strive to provide affordable options for all our guests, including those with furry friends. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again for another fantastic stay. If there's anything specific you loved about your visit or if you have any suggestions for improvement, please feel free to share. Thank you for choosing our hotel!

10/10 - 훌륭해요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Such helpful and friendly staff
After the hotel had been closed for some time it has now been upgraded and decorated . After hitting a pothole nearby and damaging a tyre the staff Debbie and Carol could not have been more helpful in assisting me to find a mobile tyre repair company to fix the problem.
2023년 12월에 1박 숙박함
답변 제공: Karina - General Manager 님, 2024년 1월 18일
Thank you for sharing your positive experience with us! We're delighted to hear that our staff, especially Debbie and Carol, were able to assist you during a challenging situation. It's great to know that their helpful and friendly demeanor made a positive impact on your stay.We're also glad that you noticed and appreciated the upgrades and decorations after the hotel's closure. Providing a comfortable and pleasant environment for our guests is a top priority.If there's anything else you'd like to share or if you have any further suggestions, please feel free to let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you for choosing our hotel!

8/10 - 좋아요

Terence

2023년 12월에 1박 숙박함
답변 제공: Karina - General Manager 님, 2024년 1월 18일
Dear Terence,Thank you for taking the time to leave a review and rating us 8 out of 10 on Hotels.com. We appreciate your feedback and would love to hear more about your experience. If there are specific aspects you enjoyed or if there's anything we can do to make your next stay even better, please feel free to share your thoughts. Your input is valuable to us as we continuously strive to improve our services. We hope to have the pleasure of hosting you again in the future. If you have any further comments or suggestions, don't hesitate to reach out.Thank you for choosing our hotel!

2/10 - 너무 별로예요

Rachel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Karina - General Manager 님, 2024년 1월 18일
Dear Rachel,We're sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience you may have encountered during your stay. Your feedback is important to us, and we would appreciate it if you could provide more details about the issues you experienced, so we can address them promptly and improve our services.We take guest satisfaction seriously, and we want to ensure that any concerns you had are thoroughly addressed. Please feel free to reach out to our management directly so that we can gather more information and work towards a resolution.We value your input and appreciate your understanding. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

Terence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Karina - General Manager 님, 2024년 1월 18일
Dear Terence,Thank you for taking the time to share your feedback and for rating us 8 out of 10 on Hotels.com. We appreciate your positive review and are glad to hear that your experience with us was generally favorable. If there are specific aspects you enjoyed or if there's anything we can do to improve and make your next stay even better, please feel free to let us know. Your feedback is valuable to us as we continuously strive to enhance our services.We look forward to the opportunity to welcome you back for another positive experience in the future. If you have any further comments or suggestions, don't hesitate to reach out.Thank you for choosing our hotel!

6/10 - 괜찮아요

Sohrab

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Karina - General Manager 님, 2024년 1월 18일
Thank you for taking the time to provide your feedback and for giving us a rating of 6 out of 10 on Hotels.com. We appreciate your honesty, and we would like to learn more about your experience to better understand how we can improve.If there are specific areas where we fell short or aspects you believe we could enhance, please share your thoughts with us. Your feedback is crucial in helping us identify areas for improvement and deliver a better guest experience.We value your patronage, and we hope to have the opportunity to address any concerns and provide you with an improved stay in the future. If you have any further comments or suggestions, please feel free to reach out to us directly.Thank you for choosing our hotel.

6/10 - 괜찮아요

Chris

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
Very basic and a smell of smoking in the room.
2023년 11월에 1박 숙박함
답변 제공: Karina - General Manager 님, 2024년 1월 18일
Dear Chris,Thank you for taking the time to share your feedback on Expedia, and we appreciate your honesty. We're sorry to hear that your experience with us was not up to your expectations. We apologize for any inconvenience caused by the basic amenities and the smell of smoking in the room.Ensuring a comfortable and pleasant stay for our guests is our top priority, and we take your comments seriously. We will address the issues you mentioned promptly to improve our services.If you have any specific details or additional feedback you'd like to share, please feel free to reach out to us directly. Your input is valuable, and we would like to make amends for any shortcomings you experienced.We appreciate your choosing our hotel and hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for the Hellaby Assembly Hall
2023년 11월에 1박 숙박함
답변 제공: Karina - General Manager 님, 2024년 1월 18일
Thank you for taking the time to leave a positive review on Expedia! We're thrilled to hear that you had a great experience, especially in relation to the Hellaby Assembly Hall. It's fantastic to know that our location was convenient for your needs.If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We value your feedback and appreciate your choosing our hotel.We look forward to the opportunity to welcome you back for another excellent stay in the future.

2/10 - 너무 별로예요

Elizabeth

별로예요: 직원 및 서비스
Terrible, my stay was cancelled with very very short notice. I was offered a room in another hotel but it was miles away and didn't fit with my already booked plans. Appalling.
2022년 6월에 2박 숙박함

6/10 - 괜찮아요

Denise

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Friendly and helpful staff
I had been moved to a different hotel for reasons unknown. Ibis were very apologetic for this. Reception staff at hotel I stayed in were very cheerful, friendly and helpful. Hotel room was rather shabby but was clean and bed was comfortable.
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Darren

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Where do you start , my booking was booked 5 weeks in advance, ibis thought it a good idea to cancel my booking to give my room to a immigrant. I can assure you I will never book with these again
2021년 12월에 1박 숙박함

4/10 - 별로예요

Nfisha

별로예요: 직원 및 서비스
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

8/10 - 좋아요

roger

2021년 11월에 2박 숙박함

8/10 - 좋아요

Graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

David

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok for the price
For the price it was ok
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Trevor

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Oliva was amazing my 1yrs old granddaughter loved her. All the staff are wonderful.
2021년 10월에 3박 숙박함

10/10 - 훌륭해요

Ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Martin

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not the greatest experience
I use Ibis a lot as they are convenient, and not too expensive. This one was disappointing as I had no sheet on my bed, just a mattress topper (I was too tired to complain after a long drive), and the overall room decor was tired and in need of a freshen up. The trim on the wall was peeling off by the bathroom door, and the shower was very poor; no power and limited spray . (I felt like throwing a bottle of water in the air and standing under that would have been better) The breakfast was fresh, but limited, and just felt a bit tired All in all, I was disappointed with this hotel, and it's unlikely I would choose to stay here again. Staff were very friendly though.
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Pippa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 10월에 1박 숙박함

4/10 - 별로예요

vicky

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointing
Very noisy though should have expected being neat M11. Room had a old stale odour with a sewage issues!! Whenever you either turned on the taps or flushed the l9o it absolutely reeked into the whole room. Carpet was horrible and well worn with no comfort under feet Bed mattress has a topper ..very uncomfortable and though the bedding was clean the quilt itself was dirty!!
2021년 9월에 1박 숙박함

4/10 - 별로예요

Claire

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty
Our hotel room had a collection of short and curly hairs around the base of the toilet, the bedside tables had dust on them and when I wiped the the side where the kettle sits with damp toilet paper it came up with black bits on it. The room smelt of smoke (it’s a non-smoking hotel) and we could see cigarette butts on the roof outside the window. Overall very unpleasant and we won’t stay there again. The reception staff were lovely but there was only so much they could do.
2021년 9월에 2박 숙박함

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Minor niggles were frustrating
Only had one tea bag in my room and breakfast staff were rushed off their feet - I asked for gluten free bread and they never got back to me - gave up in the end. No bin in the bedroom only in the bathroom. Key cards didn't work very well.
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Angela

2021년 9월에 2박 숙박함

10/10 - 훌륭해요

Eileen

2021년 9월에 1박 숙박함

6/10 - 괜찮아요

Pam

별로예요: 편의 시설/서비스
It was adequate but I would have appreciated knowing what the situation was e.g. changing towels etc Staff were very helpful when I asked but a note in the room that explained how you had to ask if you needed any extras would have been helpful.
2021년 9월에 5박 숙박함

10/10 - 훌륭해요

Mike

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
It was fine
Was fine for a quick overnight to brake up a long journey, but hotel is a bit dated and showing its age. Also not sure how well the rooms are cleaned as the body wash bottle in the shower was empty and there was a races ticket from days before under the bed so it has not been hovered very well.
2021년 9월에 1박 숙박함

8/10 - 좋아요

James

가족 여행
좋아요: 직원 및 서비스
Staff very helpful.
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Andy

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight with grandson
Overnight stay with grandson staff at check in very helpfull and friendly quick and easy room very clean and comfortable very quiet did not use restaurant or bar but area very clean had breakfast in morning plenty to choose from and cooked food was hot and kept replenished
2021년 8월에 1박 숙박함

8/10 - 좋아요

Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Basic stay, good value
Basic overnight stay to break up the driving on a long trip. Conveniently just off the motorway, but that does mean you can hear the motorway traffic as it picks up in the morning. Room a little tired but basically ok. Good price for what we got. Impressed to get parking near the reception as we turned up quite late (after 11pm). Front doors closed at 10pm but staff soon ran to let us in (and a mobile number to call was provided).
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

r

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
5*
Great value for money very friendly staff has a great stay
2021년 8월에 1박 숙박함

4/10 - 별로예요

David

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not the best
Bathroom sink stank of ritten drains every time tap run. Toilet seat at pubic hair and urine stains on thr seat. Chewing gum stuck to headboard. Kids racing around in carpark across road. Not sure but might have been a line dance class in the room above from 10.30 till 11.30pm. Judging by all the banging.
2021년 8월에 2박 숙박함

4/10 - 별로예요

Martyn

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Towels and linn clean but room and bathroom grubby.
2021년 8월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Good
2021년 8월에 3박 숙박함

6/10 - 괜찮아요

Martin

좋아요: 직원 및 서비스
별로예요: 청결 상태
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A1 stop over
Perfectly placed for a break half way down the M1. Pub,mac ds and Morrisoms all at hand .
2021년 8월에 1박 숙박함

8/10 - 좋아요

Bethany

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Mirrors price
Could have been a little cleaner however, room standard overall was price equivalent.
2021년 8월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location, convenient for food and supermarket. Friendly staff.
2021년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good - small water leak under sink making a puddle on bathroom floor other than that not bad at all
2021년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
It is good Parking is good All good
2021년 7월에 4박 숙박함

6/10 - 괜찮아요

Sonam

단체 여행
별로예요: 청결 상태, 직원 및 서비스
2021년 7월에 3박 숙박함

4/10 - 별로예요

MARIO

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the money at all.
2021년 7월에 2박 숙박함