럭셔리 스위트 | 저자극성 침구, 미니바, 객실 내 금고, 책상

아트리움 호텔 여행 후기

5 out of 5
아트리움 호텔
Domovinskog rata 49a, Split

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 411개 이용 후기 중 174개" "
평점 8 - 좋아요. 411개 이용 후기 중 164개" "
평점 6 - 괜찮아요. 411개 이용 후기 중 52개" "
평점 4 - 별로예요. 411개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 411개 이용 후기 중 9개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Jeong

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

8/10 - 좋아요

Sangyeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함
답변 제공: TeaG 님, 2019년 8월 20일
Dear guest, thank you for your review.

10/10 - 훌륭해요

JUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NICE, CLEAN AND KIND HOTEL
NICE HOTEL CLOSE TO SPLIT OLD TOWN. AND SUPERIOR INNER FACILITIES, SERVICE, BREAKFAST.
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

WANYONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
로케이션 은 최상이나 뷔페식당의 배치상태와 음식이 최상급은 못됨 ᆞ복도엔 중국인 들로추정되는 게스트들이 객실에서 피운 담배냄새가 났다
2017년 6월에 3박 숙박함

10/10 - 훌륭해요

jungmin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 11월 21일
Dear, Thank you for your feedback about Atrium hotel. We are very happy to hear that you liked our hotel. We are looking forward to see you again at our hotel. Kind regards, Petar Razovic, Revenue manager

10/10 - 훌륭해요

JINWOO 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우만족. 비즈니스 호텔로 여행지호텔보다 안락함
답변 제공: General Manager 님, 2016년 11월 22일
Dear, Thank you for your feedback about Atrium hotel. We are very happy to hear that you liked our hotel. We are looking forward to see you again at our hotel. Kind regards, Petar Razovic, Revenue manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 11월 23일
Dear, Thank you for your feedback about Atrium hotel. We are very happy to hear that you liked our hotel. We are looking forward to see you again at our hotel. Kind regards, Petar Razovic, Revenue manager

2/10 - 너무 별로예요

박지연 님, 대한민국

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
정말 별로
직원들 불친절의 끝.위치도 정말 어이없음.올드타운까지걷기도 애매하고 택시타기도 애매함.지들이 잘못해서 no로만 일관하고 정확한 설명없음.체크아웃하는날 직원들때문에 스트레스받아서 병나서 고열에 시달리며 한국행비행기탐..이것때문에 비행기 놓칠뻔하고 한국 못올뻔 했어요. 정말 5성급 호텔이 어떤지 몰라서 지네가 5성급이라고 한건지 엄청 황당함.
답변 제공: General Manager 님, 2016년 11월 21일
Dear, Thank you for reviewing Atrium hotel. We were very sorry to hear that we didn't meet your expectations. We still hope to see you at our hotel again. Kind regards, Petar Razovic, Revenue Manager

10/10 - 훌륭해요

Hannah

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A comfortable stay, friendly and helpful team, lucky to get a room upgrade which was much appreciated and resulted in a very spacious room.
2024년 5월에 4박 숙박함
답변 제공: Atrium Team 님, 2024년 5월 28일
Dear Hannah, Thank you for your feedback! We're delighted to hear that you had a comfortable stay and found our team friendly and helpful. We're also glad to hear that you appreciated the room upgrade and enjoyed the extra space. We look forward to welcoming you back for another wonderful stay.Kind regards

6/10 - 괜찮아요

Chalson 님, Hoogvliet RT

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Voorzieningen zoals sauna (stoom en finse) waren top. Incheck ging snel en ruime kamer fijne bedden. Mindere punten: airco maakte wat lawaai, geluidsoverlast van de riolering en dagelijkse kamer schoonmaak was niet dagelijks. Het inbegrepen ontbijt was basic
2024년 5월에 4박 숙박함
답변 제공: Atrium Team 님, 2024년 5월 28일
Dear Chalson, Thank you for your feedback. We're glad to hear that you enjoyed our top-notch sauna facilities and that your check-in experience was quick. We're also pleased that you found the room spacious and the beds comfortable.We apologize for the issues you encountered with the air conditioning and noise from the sewerage. Your feedback will be shared with our maintenance team to address these issues promptly.Regarding the daily room cleaning, we apologize for any inconvenience. We will review our housekeeping procedures to ensure that all guest rooms receive the appropriate level of attention.We appreciate your feedback about the breakfast, and we will take it into consideration as we continually strive to improve our offerings.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Kind regards

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
-
2024년 4월에 7박 숙박함
답변 제공: Atrium Team 님, 2024년 5월 28일
Dear Maria, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. We hope to welcome you back for another enjoyable stay in the future.Kind regards

2/10 - 너무 별로예요

Ji

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
The carpet in the room is worn out, the cups in the room are full of soap smell, the carpet is dusty and hair can be seen! The lobby and elevator handles are not clean, there are no disposable toothbrushes and toothpaste in the bathroom, and the five-star hotel advertised online is actually 2.5 stars! Misleading consumers, the food is average,
2024년 4월에 2박 숙박함
답변 제공: Atrium Team 님, 2024년 5월 28일
Dear Ji,Thank you for bringing these issues to our attention. We sincerely apologize for the cleanliness issues you encountered during your stay. Maintaining a high standard of cleanliness is a top priority for us, and we regret that we fell short of your expectations in this regard. We will address these concerns with our housekeeping and maintenance teams to ensure that they are promptly resolved.We apologize for any inconvenience caused by the absence of disposable toothbrushes and toothpaste in the bathroom. We will review our amenities to ensure that they meet the expectations of our guests.Regarding the condition of the room and the discrepancy between our advertised star rating and your experience, we take your feedback seriously. We will investigate this matter further to ensure that our online descriptions accurately reflect the quality of our hotel.We appreciate your feedback about the food, and we will use it to make necessary improvements to our dining offerings.Thank you for staying with us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.Kind regards

10/10 - 훌륭해요

Nathalie 님, BAGE DOMMARTIN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bon hôtel avec chambre spacieuse idéalement situé
2023년 10월에 7박 숙박함
답변 제공: Hotel Atrium team 님, 2023년 12월 4일
Dear Nathalie,We are glad you had a great stay with us and hope to have a chance to welcome you again in the future!Best regards,

8/10 - 좋아요

Hemmo

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
good location, tidy, very good breakfast, swimming pool and sauna
2023년 10월에 5박 숙박함
답변 제공: Hotel Amphora team 님, 2023년 11월 2일
Dear Hemmo,We're delighted to receive your amazing rating! It was our pleasure to make your stay memorable. We appreciate your feedback and hope to welcome you back for another wonderful experience.Kind regards,

10/10 - 훌륭해요

Suzane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. Staff were very friendly and the breakfast buffet as very good
2023년 10월에 2박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 10월 10일
Dear Suzane, Thank you for taking the time to share your positive feedback about your stay. We're delighted to hear that you enjoyed your visit and that you found our staff to be very friendly. It's also great to know that you had a good experience with our breakfast buffet.Your satisfaction is important to us, and we appreciate your kind comments. We look forward to welcoming you back for another enjoyable stay in the future!Best regards

10/10 - 훌륭해요

John

2023년 10월에 1박 숙박함
답변 제공: Hotel Atrium team 님, 2023년 11월 2일
Dear John,Thank you for the glowing 5-star review! We're thrilled you had a fantastic stay. Your kind words mean the world to us, and we can't wait to host you again soon.Warm regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
Fabulous hotel. Great location, super friendly staff, comfortable room. Fantastic facilities, easy parking and a wonderful selection of food. Will definitely be back, highly recommend!!
2023년 9월에 1박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 10월 10일
Thank you so much for your fantastic review! We're thrilled to hear that you had a fabulous experience at our hotel and that you enjoyed the great location, super friendly staff, comfortable room, and fantastic facilities. It's wonderful to know that you found our food selection to your liking as well.Thank you for choosing our hotel, and see you again soon!Best regards!

6/10 - 괜찮아요

Ed

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice large rooms, friendly staff. Food average.
2023년 9월에 1박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 10월 10일
Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found the rooms spacious and the staff friendly.However, we apologize that you found the food to be average.We appreciate your input and hope to have the opportunity to welcome you back in the future.Best regards!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I guess the only problem was I booked for ONE large bed, preferably king size, as advertised, but the hotel, the reception informed me that all their rooms have two single beds in each room.
2023년 9월에 2박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 10월 10일
Thank you for sharing your feedback about your recent stay. I'm sorry to hear about the discrepancy in your room booking. It can be frustrating when the room type you requested doesn't match what's provided. This miscommunication is certainly not ideal.Thank you for choosing our hotel, and we look forward to hosting you again.Best regards!

10/10 - 훌륭해요

Reid

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
We had early morning tours, and they gave us a Sac’s lunch for breakfast, which was really nice. They also had the best breakfast we had in the three weeks we’ve been traveling. They even have fried shrimp! It is a bit of a ways to old town, but we took an Uber, which was not expensive at all
2023년 9월에 3박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 10월 10일
Thank you for sharing your positive experience during your stay with us. It's always great to receive such compliments about our dining options. We look forward to welcoming you back for another enjoyable stay!Best regards

8/10 - 좋아요

Russell Martin 님, Newark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was excellent, comfy rooms and the spa was nice. Didn't eat in the hotel as old Split was 15 mins away on foot for greater choice and value. Breakfast was good quality and staff friendly It was a brilliant base for exploring Split.
2023년 9월에 4박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 10월 10일
Thank you for sharing your positive experience at our hotel. We're thrilled to hear that you had an excellent stay, found the rooms comfortable, and enjoyed our spa facilities. We appreciate your compliments on our breakfast, friendly staff, and the convenient location to the old town. We understand that dining in the city can offer a wider range of choices and value.Thank you for choosing our hotel, and we look forward to hosting you again!Best regards!

10/10 - 훌륭해요

Naresh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Expensive but a good place to stay
Excellent staff especially Marina at reception. Everything was good. It's about 15 minutes walk from the Centre
2023년 9월에 3박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 10월 10일
Thank you for sharing your positive feedback about your stay, and especially for recognizing Marina at the reception for her excellent service. We're thrilled to hear that everything was to your satisfaction and that you had a good experience during your stay.We'll be delighted to welcome you back, and thank you for choosing our hotel!Best regards!

10/10 - 훌륭해요

Andy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel.
2023년 9월에 2박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 10월 10일
Thank you for your concise but positive feedback! We're delighted to hear that you found the hotel very niceThank you for choosing our hotel, and we look forward to hosting you again!Best regards!

10/10 - 훌륭해요

Marian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is safe and convenient to points of interests. Staff are friendly, room is clean and the breakfast is very good.
2023년 9월에 2박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 10월 10일
It's great to hear that you had a safe and convenient stay at our hotel, and that you found our location convenient for visiting points of interest. We're also pleased that you had positive interactions with our friendly staff, enjoyed a clean room, and found our breakfast very good.Your feedback is appreciated, and we hope you had an overall enjoyable experience. We look forward to welcoming you back in the future!Best regards!

8/10 - 좋아요

Harneet Singh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall a good stay
Overall our stay at this hotel was good. We received an upgrade when checked in, which was great. The staff was very polite and helpful. The breakfast was bit average and not much staff around to service. Had to go and find them from kitchen area on couple of occasions. Staff don’t understand much English, so it became hard to explain what you need. However, we had dinner in hotel restaurant on the night of arrival and service and food both were good. Not too far from old town, Uber cost us €5/6 every time going in.
2023년 9월에 4박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 9월 14일
Dear Harneet Singh,Thank you for taking the time to share your feedback with us! Our team strives to provide a seamless experience for all our guests, so your feedback serves as a great motivation for us. Thank you for choosing our hotel, and we can't wait to welcome you back for another wonderful stay!Best regards

10/10 - 훌륭해요

jarrett

2023년 9월에 1박 숙박함
답변 제공: Hotel Atrium team 님, 2023년 11월 2일
Dear Jarrett,Thank you for the 5-star review! We're thrilled you enjoyed your time with us. Your positive feedback inspires our team to continue providing excellent service. We look forward to your next visit.Warm regards,

10/10 - 훌륭해요

Marie Danièle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel très bien situé, propre et calme. Reseau de bus et grand centre commercial à proximité
2023년 8월에 3박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 9월 6일
Dear Marie Danièle Rouxel,Thank you for sharing your positive experience at our hotel! We believe that the little details can make a big difference in creating a memorable stay, so we're thrilled that you appreciated the cleanliness and comfort of our rooms. We're also glad to hear that our location was convenient for your needs. We hope to have the pleasure of hosting you again in the near future!Best regards

10/10 - 훌륭해요

Jallal 님, Riyadh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay in split
2023년 8월에 3박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 9월 6일
Dear Jallal Aljallal,Thank you so much for your positive review of our hotel! Our team works hard to provide exceptional service and create a comfortable and memorable experience for all our guests. We hope to have the pleasure of welcoming you back on your next visit to our city. Safe travels!Best regards

10/10 - 훌륭해요

Ala

연인과의 여행
좋아요: 편의 시설/서비스
Colazione ottima. Personale accogliente e gentile. Ottimo!
2023년 8월에 1박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 8월 24일
Dear Ala Saratinean,We are overjoyed to receive your positive review of our hotel! It's delightful to know that you had an excellent stay and enjoyed the facilities we offer. We genuinely appreciate your kind words about our breakfast and the overall atmosphere. Thank you for choosing our hotel, and we can't wait to welcome you back for another wonderful stay!Best regards

10/10 - 훌륭해요

Vadim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 8월 16일
Dear Vadim Volis,Thank you for sharing your positive experience at our hotel! Our team strives to provide a seamless experience for all our guests, so your feedback serves as a great motivation for us. Thank you for choosing our hotel, and we can't wait to welcome you back for another wonderful stay!Best regards

10/10 - 훌륭해요

Vadim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Mirna 님, 2023년 8월 16일
Thank you so much for your positive review of our hotel! We are thrilled to hear that you had such an enjoyable stay with us. Our team works hard to provide exceptional service and create a comfortable and memorable experience for all our guests. Your kind words truly mean a lot to us. We hope to have the pleasure of welcoming you back on your next visit to our city. Warm regards

10/10 - 훌륭해요

Sergey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel
2023년 7월에 1박 숙박함
답변 제공: Amphora Hotel Team 님, 2023년 7월 28일
Dear Sergey Belenkiy,Thank you so much for your positive review of our hotel! Our team works hard to provide exceptional service and create a comfortable and memorable experience for all our guests. We hope to have the pleasure of welcoming you back on your next visit to our city. Safe travels!Best regards

10/10 - 훌륭해요

sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: Amphora Hotel Team 님, 2023년 7월 28일
Dear Sandra Courtois,Thank you for sharing your positive feedback! We're thrilled that your experience at our hotel was nothing short of exceptional. We appreciate your recommendation, and we look forward to serving you again during your next trip to our city!Best regards

4/10 - 별로예요

Bipul

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a 5 star property by any stretch of imagination. Only the price was 5 star (very high). Old dinghy dark dirty building in a very run down neighborhood. No view. Rooms are very dated. Carpet is very dirty. Bad smell in the whole hotel. Please do not even think of staying here. We stayed here with 6 families and hated every bit of it. Ruined our whole vaxation. Breakfast was decent. Expedia should refund our money for falsely advertising it as a five star property.
2023년 6월에 3박 숙박함
답변 제공: Amphora Hotel Team 님, 2023년 7월 28일
Dear Binny Agarwal,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay at our hotel. Rest assured, we are taking immediate steps to address the issues and improve our services.We hope to have the chance to restore your faith in our hotel in the near future.Warm regards

10/10 - 훌륭해요

Monika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mycket bra hotell
Mycket bra hotell.
2023년 6월에 4박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 7월 28일
Dear Monika Hultman,We appreciate you taking the time to leave us such a wonderful review! It's fantastic to know that you had a amazing experience at our hotel. Our team takes great pride in ensuring that every guest feels welcomed and valued throughout their stay, and your feedback reinforces our commitment to excellence. Thank you for choosing our hotel, and we look forward to serving you again soon!Warm regards

10/10 - 훌륭해요

Philip

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfied stay with helpful suggestions
Wonderful hotel with helpful staff and comfortable rooms. Your bathtub/shower units are deep and hard to get in and out of safely - it would help to put a grab-bar on the wall at the edge of the tub. Also, there is no reason not to have your gym open 24 hours a day.
2023년 6월에 1박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 7월 28일
Dear Philip Johnston,Thank you for taking the time to share your wonderful feedback! We believe in delivering personalized service to each guest, and we're delighted that you felt well taken care of. Your feedback is of utmost importance to us, as it allows us to identify areas where we can improve our services.We hope to have the pleasure of hosting you again in the near future!Best regards

10/10 - 훌륭해요

Michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent breakfast buffet included, amazing spa and services, clean rooms, “twin” beds are full size! Great stay!
2023년 6월에 2박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 7월 28일
Dear Michael Rucker,We are overjoyed to receive your positive review of our hotel! It's delightful to know that you had an excellent stay and enjoyed the facilities we offer. Our team strives to provide a seamless experience for all our guests, so your feedback serves as a great motivation for us.Thank you for choosing our hotel, and we can't wait to welcome you back for another wonderful stay!Warm regards

10/10 - 훌륭해요

Andrea

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 7월 28일
Dear Andrea Holleman,Thank you so much for your positive review of our hotel! Our team works hard to create a memorable experience for all our guests. We hope to have the pleasure of hosting you again in the near future!Warm regards

10/10 - 훌륭해요

Philip

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel in what seems to be a good location. A couple of things about the room: it would be nice to have the bedside lamps be useful for reading in bed. Also, the bathtub has a high side and is hard to climb in and out of safely - a grab bar on the wall would make a big difference!
2023년 6월에 1박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 7월 28일
Dear Philip Johnston,Thank you for sharing your experience at our hotel! Our team strives to provide a seamless experience for all our guests, so your feedback serves as a great motivation for us. We appreciate your feedback, and we look forward to serving you again during your next trip to our city!Best regards

4/10 - 별로예요

jacob

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This hotel looks great in photos but the rooms themselves are very rundown. One of our rooms had what looked like a bloodstain on the carpet and both of our rooms had a very strange chemical smell. I wouldn’t recommend staying here to a friend.
2023년 6월에 3박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 7월 28일
Dear Jacob Kam,Thank you for sharing your experience with us. We regret to hear that your recent stay at our hotel did not meet your expectations. We strive to provide a comfortable and enjoyable experience for all our guests, and we apologize for any inconveniences you encountered during your time with us. Your feedback is of utmost importance to us, as it allows us to identify areas where we can improve our services and we are committed to providing a better experience for our guests moving forward.We hope to have the pleasure of welcoming you back soon and restoring your faith in our hotel.Sincerely

8/10 - 좋아요

Ana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is good, nothing outstanding negative or positive. The staff is professional but nothing memorable either great or bad. I was not aware I was upgraded or in a VIP room, so can’t comment. It was quiet, clean, close to a great bus stop, efficient and definitely safe.
2023년 6월에 3박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 7월 28일
Dear Ana Allwood,Thank you for taking the time to share your feedback! Our team takes great pride in ensuring that every guest feels welcomed and valued throughout their stay, and your feedback serves as a great motivation for us.We hope to have the pleasure of welcoming you back and making your next time more memorable.Best regards

6/10 - 괜찮아요

Shane

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Unnecessary Noise & Breakfast Options
The hotel has unnecessary background music in the hotel common areas, I have never come across such an arrangement. Breakfast options were very poor
2023년 6월에 3박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 7월 28일
Dear Shane Lydon,Thank you for sharing your experience with us. We are sorry to hear that your recent stay at our hotel did not meet your expectations. We genuinely value your feedback and would love the opportunity to make it up to you. We apologize for any inconvenience caused and hope to have the pleasure of welcoming you back soon.Warm regards

10/10 - 훌륭해요

Marly

2023년 5월에 4박 숙박함
답변 제공: Atrium Hotel Team 님, 2023년 7월 28일
Dear Marly Portugal,Thank you for sharing your positive experience at our hotel! We appreciate your recommendation, and we look forward to welcoming you again during your next trip to our city!Best regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Ikke 5 stjernes hotell - kriterier?
Sminkespeil var tatt bort fra holder - leverte klage første dag. Ble ikke rettet i løpet av dager. Kommentar - "det var ikke så viktig". Sittegruppe veldig primitiv med svært lite bord. Totalt lite koselig og komfortabelt rom og bad! Derimot var basseng og spa OK!
Demontert(?) sminkespeil
5 stjernes sittegruppe - lite koselig
2023년 5월에 5박 숙박함

10/10 - 훌륭해요

Zoran

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Jose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great facilities, very helpful staff!
2023년 5월에 1박 숙박함

8/10 - 좋아요

Florian

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Hurshil 님, Dunstable

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and staff are incredible, I'd highly recommend staying at this venue. The facilities are brilliant and the parking in the garage is super handy if hiring a car. They catered for gluten free and vegetarian and vegan food for breakfast without any problems.
2023년 4월에 8박 숙박함

2/10 - 너무 별로예요

Juergen

2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Marika

2022년 9월에 1박 숙박함