로비
예약 가능 여부 확인

비브 베스트 웨스턴 스프링필드 여행 후기

3 out of 5
비브 베스트 웨스턴 스프링필드
1845 E Sunshine, Springfield, MO

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 586개" "
평점 8 - 좋아요. 1001개 이용 후기 중 245개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 98개" "
평점 4 - 별로예요. 1001개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 28개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

Sooyoung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 5월에 1박 숙박함
답변 제공: Christian Lessard GM 님, 2020년 6월 3일
Thank you for your recent stay with us at the Vib! We're glad you enjoyed your stay with us and we look forward to seeing you again the next time you're in town!

4/10 - 별로예요

Tiffany

별로예요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: management 님, 2024년 5월 20일
Thank you for your review. Our mission is to provide excellent customer service and hope that each guest leaves beyond satisfied. Please accept our apologies for any issues you have encountered during your stay. We hope you will give us another chance to exceed your expectations. We wish you safe travels

8/10 - 좋아요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was quiet, and the restaurant was nice. Staff were helpful.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Mario

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I took one star off because the room was small. It is clean, quiet, in a decent location and the staff was pleasant Facilities take care of and I slept like a baby. I heard no noise during my stay and the lobby was unique and pleasant. Will stay again here but will get a bigger room.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

WIlliam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a very clean and professionally run hotel. If I had one complaint, it would be that they close their hotel bar too early haha.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Estefani

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This facility has been ver clean the staff are very helpful when asking about places around the area, my stay was 10/10 would definitely stay here again next time around.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

david neal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was the highlight of the stay! Very great customer service!
2024년 4월에 2박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel was easy to find.....but the street was loud.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Jordan

2024년 4월에 1박 숙박함
답변 제공: Bianca 님, 2024년 5월 17일
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 - 훌륭해요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not enough choices at bar & dining
2024년 4월에 2박 숙박함

8/10 - 좋아요

Angie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good pace
2024년 3월에 1박 숙박함

8/10 - 좋아요

Javonna

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Lisa

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not very many quality options for stays in that area of Springfield. Vib was very refreshing. I hope they continue to keep it in good condition going forward and not let the neighborhood dictate its cleanliness and quality service.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the set up very modern looking
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Chelsey

별로예요: 직원 및 서비스
Terrible service, small room and staff was very rude.
2024년 3월에 1박 숙박함
답변 제공: management 님, 2024년 3월 26일
Thank you for your response. I am terribly sorry to hear you had a bad experience. Our rooms are smaller due to being a boutique style hotel, however we have raving customer service reviews. I apologize that you feel you had terrible service. We strive for excellence and go above and beyond to make each and every guest feel welcomed. Again, on behalf of my entire team please accept our sincere apologies. Safe & happy travels

2/10 - 너무 별로예요

Christopher

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Arriving at the property for check in no one was at the front counter, had to wait 15 min for her return. Upon going to my room the A/C system was non functional. Called front desk and was instructed to come down to the front desk for a new room key. Packed things up and went down 4 floors with my luggage to pick up a new room key, for the room next to the original room. Customer service was lacking.
2024년 3월에 1박 숙박함
답변 제공: Jan 님, 2024년 3월 17일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 4178819100.Sincerely,VIB Management TeamVīb Best Western Springfield

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent and clean property, no complaints as of yet...
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Miranda

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Danelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Jeff

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Michelle

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The mattress has what feels to be a hole in the middle of the king size mattress. So my daughter and I sank to the middle all night. There has to be NO insulation. I had to call the front desk twice to complain about the noise! I think I would have slept better in the lobby the noise was so bad. I was woke up the first time by so many doors slamming. When I called the front desk she said there was a show everyone came to see and they was arriving back but she would let them know. The second time it sounded like there was a gymnastic meet going on above us. I had to turn the tv up to try to block the noise.. Literally the worst and I will never stay here again.!
답변 제공: management 님, 2024년 1월 29일
Thank you for your review. We are sorry to hear that you had an unplesant stay here at the Vib. We will be looking into the issue with the mattress and investigate these matters further. Again , please accept our sincere apologies. We do hope to see you again in the future so we may try our very best to exceed your expectations. Safe Travels!

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I love this hotel! Very efficient and comfortable
The hotel is very easy to get to, easy to park and has all of the latest tech considerations. The best part is the staff. They are super professional and always so welcoming. They already know I'm a Rewards Member before I even arrive and they make a point to welcome me back. Nice touch. HIghly recommend.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Joanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and the hotel was very clean and comfortable.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Robert

출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Nice and modern but disappointing
No personal microwave in the room, floor was dirty had to clean it myself with a towel it was black when I was finished. Taylor was so friendly and accommodating and personable. I did have a bad experience a woman at the desk at 9:20am 01/08/24 she had blonde hair and blues eyes she was more interested in her conversation with another employee than helping me, which I wanted to add a couple more nights to my reservation, I still did but I feel like nasty about it. She was not friendly, very short with me and felt like I was at the DMV. Also there’s no complimentary breakfast and there are other less expensive hotels nearby that offer it. The positive amenities are the gym that is not clean with no towels, and the laundry is free to guests.
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Too modern for us.
Cleanliness was good, but the ultra modern rooms was less than desirable. Kind of reminded me of a college dorm room. A bed, a counter, a couple of plastic chairs, and a tv. Not much after that. No end tables, comfortable chairs, and the see thru shower from the bedroom to the bathroom wasn’t my wife and my’s style.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We have stayed here before and liked it due to location, cleanliness, and staff. This visit however we had the smallest room ever! The king bed took up most of the room. Typically the tv is on wall at end of bed. Here it was on the side wall near headboard so you had to lay on your side to see it or sit up sideways on bed. Bathroom super small as well. Room wouldve been fine for 1 person, but not 2!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Mandi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great bar and staff

10/10 - 훌륭해요

Patrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel had good amenities with a great restaurant in the lobby and gym. Good
2023년 11월에 12박 숙박함

4/10 - 별로예요

William

별로예요: 직원 및 서비스
Staff was not helpful, location is inconvienient
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jeff

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. Very polite and helpful staff. Around the hotel not as great, numerous cars and motorcycles using street in front of hotel as a speedway.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Nice accommodations, although they mattress was a bit stiff and the road noise and hallway noises were noticeable. Arrived late so we didn’t get to enjoy amenities. Good place to stay. 8/10
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Tiffany

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Brett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Casey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had my elderly mother along and she was able to operate the shower very easy. Nice hotel for the price.
2023년 12월에 1박 숙박함

8/10 - 좋아요

mark

2023년 11월에 1박 숙박함

8/10 - 좋아요

Barry 님, Oswego

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jesse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for the price.
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

G E

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I felt closterphobic in the room. Could hear the TV from the next room. The modern decor was not to our liking. Breakfast not included.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Joanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable. However, paper thin walls.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Caleb

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and friendly staff!
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Jason

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Traditionally this hotel is great to stay at and I have stayed there probably more than 15 times. I arrived late as I have done before and even though the room was paid in full for the previous night the front desk lady only argued with me about checking in. We (myself and my two kids) sat there while she keep telling us her opinions of what we should do, when we should check out. I stated to her that we have been there many times and know the protocol and still she kept forcing her opinions on my family. At 430 am we finally got into our room and somewhere shortly after 5am once the kids we asleep she came knocking at our door waking everyone up as she keep my ID being that I forgot to grab it being that she was extremely difficult to deal with going check in. An email was sent to the manager and after 4 days there has still been no response.
2023년 11월에 1박 숙박함