룸, 킹사이즈침대 1개, 금연 | 고급 침구, 책상, 암막 커튼, 다리미/다리미판

윈덤의 상표 컬렉션, 세인트 알반스 인 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 911개 이용 후기 중 336개" "
평점 8 - 좋아요. 911개 이용 후기 중 327개" "
평점 6 - 괜찮아요. 911개 이용 후기 중 124개" "
평점 4 - 별로예요. 911개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 911개 이용 후기 중 52개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Marsha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very clean and the staff professional. I would stay there again.
2024년 5월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean and very accommodating with the construction
2024년 4월에 1박 숙박함

8/10 - 좋아요

michael

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Did not list pool closed whole they remodel common areas worked on. breakfast not offered till work finished. Stayed here in 2016 and 2017 rooms were being remodeled think entrance area in2020. When i checked out front desk was gone from night before so they are keeping it fresh would have like pool that evening.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Chad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They were clearly in mid renovation in common areas, but our room was beautiful. Extremely comfortable beds, plenty of pillows, and enough towels for 2 people for 2 days.
2024년 4월에 2박 숙박함
답변 제공: Kyle 님, 2024년 4월 22일
Dear Chad,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you had a great experience during your recent stay at LaQuinta Inn & Suites.We appreciate your understanding regarding the ongoing renovations in our common areas. It's wonderful to know that despite this, you found your room to be beautiful and comfortable. Ensuring a restful and enjoyable stay for our guests is our top priority, and we're delighted that we could meet your expectations with our comfortable beds, ample pillows, and sufficient towels.Your kind words mean a lot to us, and we're grateful for your appreciation of our efforts. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that you have a wonderful experience with us.Thank you for choosing LaQuinta Inn & Suites. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Paul 님, Dollard Des ormeaux

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Kyle 님, 2024년 3월 26일
Dear Paul,Thank you for your perfect rating! We truly appreciate your feedback and are delighted to hear that you had a wonderful experience during your stay at LaQuinta Inn & Suites.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. If there's anything specific you enjoyed about your stay or any suggestions you have for us, please feel free to share. We're here to make your next visit even more enjoyable.We hope to have the pleasure of welcoming you back to LaQuinta Inn & Suites in the future. If you have any future trips planned in the area, please don't hesitate to reach out to us. We would be honored to host you again.Thank you for choosing LaQuinta Inn & Suites, Paul. Your feedback is greatly appreciated, and we look forward to serving you again soon.

10/10 - 훌륭해요

Christopher

좋아요: 직원 및 서비스
I feel like my stay and your staff was overall good. I just felt like because of all the renovation going on, there was no morning breakfast, or juice/coffee. No place to sit anywhere but my room, no computer to log into for help on finding Expedia or any other directory. There were also no trash bags in the actual trash bins. And only one small bar of soap. I honestly dropped that in the sink and decided not to use it again on my first night. The shower was great though. I’m not complaining but I feel for over 200 dollars a night, and I stayed 2 nights in a row, there should have been more of a discount. Thank you for your time
2024년 3월에 1박 숙박함
답변 제공: Kyle 님, 2024년 3월 11일
Dear Christopher,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our staff and your overall experience during your stay at LaQuinta Inn & Suites.We apologize for any inconvenience caused by the renovations taking place at our property. We understand that the absence of morning breakfast, juice/coffee, and other amenities may have detracted from your overall experience. Please know that we are working diligently to complete the renovations and restore all amenities as soon as possible.Your feedback regarding the availability of trash bags, toiletries, and additional amenities in the room has been duly noted. We will address these issues with our housekeeping team to ensure that they are promptly rectified.Regarding your concerns about the pricing, we understand your perspective and apologize for any disappointment. We strive to offer competitive pricing based on the value and services provided, and we regret if this did not meet your expectations. Please know that we continually review our pricing to ensure it aligns with the quality of service and amenities offered.We appreciate your understanding and patience during this time of transition. Your feedback is invaluable to us as we strive to improve our services, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Thank you for choosing LaQuinta Inn & Suites, Christopher. We value your feedback, and we look forward to serving you again soon.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

6/10 - 괜찮아요

Joseph

출장 여행
좋아요: 직원 및 서비스
Property undergoing renovations so it was tough to adequately review.
2024년 3월에 1박 숙박함
답변 제공: Kyle 님, 2024년 3월 4일
Dear Joseph,Thank you for taking the time to share your feedback with us. We appreciate your understanding regarding the renovations taking place at our property, and we apologize for any inconvenience it may have caused during your stay.We understand that it can be challenging to form a complete assessment of our hotel's offerings when renovations are ongoing, and we regret that we were unable to provide you with the experience you expected.Please know that we are working diligently to complete the renovations as quickly and efficiently as possible to enhance the overall guest experience. Your feedback is invaluable to us as we strive to improve, and we will take your comments into consideration to ensure that future guests have a more seamless experience during our transition period.We hope that you might consider giving us another opportunity to provide you with a better experience once our renovations are complete. If you choose to stay with us again, please don't hesitate to reach out to us directly, and we will do our utmost to ensure a more enjoyable stay for you.Thank you for choosing LaQuinta Inn & Suites, Joseph. We appreciate your feedback, and we hope to have the opportunity to welcome you back in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

4/10 - 별로예요

Aimee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Kyle 님, 2024년 2월 29일
Dear Aimee,Thank you for sharing your feedback with us, although we are disappointed to learn that your experience during your recent stay at LaQuinta Inn & Suites did not meet your expectations.We sincerely apologize for any shortcomings you encountered during your stay. Your satisfaction is our utmost priority, and we regret that we were unable to provide you with the level of service and comfort that we strive for.We would greatly appreciate it if you could provide us with more specific details about your experience, including any issues you encountered or areas where you believe we could improve. Your feedback is invaluable to us as we work to address any concerns and make necessary improvements to enhance the quality of our services and accommodations.Please know that we take your feedback seriously and will take immediate steps to rectify any deficiencies identified. We hope that you might consider giving us another opportunity to provide you with a better experience in the future. If you choose to stay with us again, please don't hesitate to reach out to me directly, and I will ensure that your next visit exceeds your expectations.Thank you for bringing these matters to our attention, Aimee. We appreciate your feedback and hope to have the opportunity to welcome you back for a more positive experience.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

8/10 - 좋아요

Paul 님, Dollard Des ormeaux

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property under renovations stayed in renovated room all is great. Staff was friendly service was great.
2024년 2월에 4박 숙박함
답변 제공: Kyle 님, 2024년 2월 29일
Dear Paul,Thank you for taking the time to share your feedback with us, and for your rating of 4 out of 5. We appreciate your understanding regarding our ongoing renovations and are pleased to hear that you enjoyed your stay in the renovated room.We're delighted to know that you found our staff to be friendly and that you received great service during your time with us. Providing excellent service is a top priority, and we're glad we could meet your expectations in this regard.Your feedback is invaluable to us as we continue to make improvements to our property. We hope that you might consider giving us another opportunity to provide you with an even better experience once our renovations are complete.Thank you for choosing LaQuinta Inn & Suites, Paul. We appreciate your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

6/10 - 괜찮아요

Bobbie-Jo

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It would of been an enjoyable stay had it not been for the hockey team running halls ans yelling till midnight
2024년 2월에 1박 숙박함
답변 제공: Kyle 님, 2024년 2월 29일
Dear Bobbie-Jo,Thank you for sharing your feedback with us. We apologize for the disturbance caused by the hockey team during your stay. Ensuring a peaceful and comfortable environment for all our guests is of utmost importance to us, and we regret that your experience was negatively impacted by the noise.Please rest assured that we will address this matter with our team and take appropriate measures to prevent such disturbances from occurring in the future. Your comfort and satisfaction are our top priorities, and we apologize for falling short of meeting your expectations on this occasion.We appreciate your understanding and hope that you might consider giving us another opportunity to provide you with a more enjoyable stay in the future. If you choose to stay with us again, please don't hesitate to reach out to us directly with any concerns or special requests you may have, and we will do our utmost to ensure a pleasant experience for you.Thank you for choosing LaQuinta Inn & Suites, Bobbie-Jo. We value your feedback, and we hope to have the opportunity to welcome you back for a more peaceful stay in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

8/10 - 좋아요

Doris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
front desk employee was very polite and helpful.
2024년 2월에 1박 숙박함
답변 제공: Kyle 님, 2024년 2월 12일
Dear Doris,Thank you for taking the time to provide your feedback. We appreciate your rating and your kind words about our front desk employee.Ensuring our guests receive exceptional service is our top priority, and we're delighted to hear that you found our front desk employee to be polite and helpful. Your recognition of their efforts is greatly appreciated and will be shared with the team.We're always looking for ways to improve, so if there's anything specific you feel we could do to elevate your experience to a 5-star level, please don't hesitate to let us know. Your feedback helps us understand where we can make enhancements to better serve our guests.Thank you for choosing LaQuinta Inn & Suites, Doris. We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was recently renovated. The rooms are very nice and the bathrooms look nice and new
2024년 2월에 1박 숙박함
답변 제공: Kyle 님, 2024년 2월 7일
Dear Alexander,Thank you for taking the time to leave us a perfect 5 out of 5 rating. We truly appreciate your feedback and are delighted to hear about your positive experience at LaQuinta Inn & Suites.We're thrilled that you enjoyed our recently renovated property and found the rooms to be very nice. Providing comfortable and well-appointed accommodations for our guests is a top priority, and it's great to know that you found our rooms to your liking. We take pride in ensuring that our facilities are well-maintained and up-to-date to enhance our guests' experience.Your satisfaction is important to us, and we look forward to welcoming you back to LaQuinta Inn & Suites in the future. If there's anything specific you enjoyed about your stay or any suggestions you have for us, please feel free to share. We're here to make your next visit even more enjoyable.Thank you for choosing LaQuinta Inn & Suites, Alexander. Your feedback is greatly appreciated, and we can't wait to serve you again soon.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

8/10 - 좋아요

Donald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: Close to the highway, convenience store/gas station next door, my room was recently redone and seemed brand new, wireless phone charger Cons: heating unit was very loud (but I shut if off for night and didn't freeze, so the hotel seems well insulated), I found the pillows to be uncomfortable - there were at least 4 of them and they were all the same but it seems like if you have more than 2 they could be different to accommodate different preferences
2024년 2월에 1박 숙박함
답변 제공: Kyle 님, 2024년 2월 3일
Dear Donald,Thank you for sharing your feedback about your recent stay at LaQuinta Inn & Suites. We appreciate your detailed review and are pleased to hear that there were several positive aspects of your experience.It's great to know that you found our location convenient, with easy access to the highway and a nearby convenience store/gas station. We're also glad that your room had been recently renovated and seemed brand new, and that you appreciated the wireless phone charger.However, we apologize for the inconvenience caused by the noisy heating unit. We understand how this can disrupt a peaceful night's sleep and will look into addressing this issue to ensure a more comfortable stay for our guests. Additionally, your feedback regarding the pillows is duly noted, and we will explore options to provide a variety of pillow types in the future to better accommodate guest preferences.Your input is valuable to us as we continually strive to improve our services and amenities. We hope that you might consider staying with us again in the future, and if you do, please don't hesitate to reach out to us with any specific requests or preferences to ensure a more enjoyable stay.Thank you for choosing LaQuinta Inn & Suites, Donald. Your feedback is greatly appreciated.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

2/10 - 너무 별로예요

Marcalah

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
It was okay but out of the handful of times my husband and I've had stayed here this round wasn't the greatest of them and we were both a little disappointed in the attitude from the person that was checking us in that night and a few other things
2024년 1월에 1박 숙박함
답변 제공: Kyle 님, 2024년 1월 29일
Dear Marcalah,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments and your candid assessment of your experience.We're sorry to hear that this particular stay didn't meet your expectations and that you encountered an unfavorable attitude during the check-in process. Providing a friendly and welcoming atmosphere is a top priority for us, and we apologize for any inconvenience you may have experienced in this regard.Your feedback is important to us, and we will use it to address any areas where we fell short. We hope that you will consider staying with us again in the future, and we are committed to making your next visit a more enjoyable one.If you have any specific concerns or preferences for your next stay, please feel free to reach out to us directly, and we will make every effort to ensure a more satisfying experience.Thank you for choosing our hotel, and we look forward to the opportunity to host you again and exceed your expectations.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

8/10 - 좋아요

Edward

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean quiet safe
2024년 1월에 1박 숙박함
답변 제공: Kyle 님, 2024년 1월 25일
Dear Edward,Thank you for taking the time to share your feedback. We appreciate your input and are pleased to hear that you found your stay at LaQuinta Inn & Suites to be clean, quiet, and safe.Maintaining a clean and safe environment is a top priority for us, and we're delighted to know that you had a positive experience in this regard. We want all our guests to feel comfortable and secure during their stay with us.Your feedback is valuable to us, and we'd love to hear more about your stay. If there are any specific aspects you enjoyed or any suggestions you have for improvement, please feel free to share. Your insights can help us continue to enhance our services.We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Your satisfaction is important to us.Thank you for choosing LaQuinta Inn & Suites, Edward. We appreciate your feedback.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
They are remodeling, so noise was an issue. They are doing their best. Good breakfast, nice room.
2024년 1월에 2박 숙박함
답변 제공: Kyle 님, 2024년 1월 25일
Dear Peter,Thank you for taking the time to share your feedback with us. We appreciate your understanding regarding our ongoing remodeling efforts. We are committed to improving our facilities to provide an even better experience for our guests.I'm delighted to hear that you enjoyed our breakfast and found your room to be to your satisfaction. Your kind words are greatly appreciated and serve as motivation for our team.We apologize for any inconvenience caused by the noise during the renovations and thank you for your patience and support. We look forward to welcoming you back in the future to experience our upgraded facilities.Kind regards,Kyle FreundHotel ManagerLaQuinta Inn & SuitesSt. Albans, VT, 05478

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff
2024년 1월에 1박 숙박함
답변 제공: Kyle 님, 2024년 1월 25일
Dear Robert,Thank you for your kind words and for taking the time to share your positive feedback. We greatly appreciate your compliment regarding our staff. Providing exceptional service is our top priority, and it's always wonderful to hear when our team's efforts are recognized.We look forward to the opportunity to welcome you back in the future and provide you with another enjoyable stay.Kind regards,Kyle FreundHotel ManagerLaQuinta Inn & SuitesSt. Albans, VT, 05478

8/10 - 좋아요

Leigh

2024년 1월에 1박 숙박함
답변 제공: Kyle 님, 2024년 2월 7일
Dear Leigh,Thank you for taking the time to leave us a rating. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay at LaQuinta Inn & Suites, as indicated by your 4 out of 5 rating.Your satisfaction is important to us, and we're always striving to improve our services and accommodations. If there are any specific aspects of your stay that you particularly enjoyed or any areas where you believe we could enhance our offerings, please feel free to share your thoughts with us. Your insights can help us continue to provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back to LaQuinta Inn & Suites in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities.Thank you for choosing LaQuinta Inn & Suites, Leigh. We appreciate your feedback, and we look forward to serving you again soon.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

2/10 - 너무 별로예요

Siouar

2024년 1월에 2박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 11일
Dear Siouar,We sincerely apologize for the experience you had during your recent stay at LaQuinta Inn & Suites, as indicated in your 1 out of 5 review on Expedia. Your feedback is essential to us, and we take your concerns seriously.We would greatly appreciate it if you could provide us with more specific details about your stay, such as the issues you encountered or any suggestions for improvement. This information will help us identify areas where we need to make necessary changes and ensure that future guests do not face similar challenges.Our goal is to provide all our guests with a comfortable and enjoyable experience, and it's disheartening to learn that we fell short of your expectations. We are committed to addressing any issues you faced and making the improvements needed to enhance the quality of our service.Your feedback is invaluable to us, and we hope that you might consider giving us another opportunity to provide you with a better experience in the future. If you decide to stay with us again, please do not hesitate to reach out to us directly, and we will do our utmost to ensure a more satisfactory stay.Once again, we apologize for any inconvenience you experienced, and we appreciate your feedback.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Tanya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really like staying there very polite and if need something they will get it for u
2024년 1월에 2박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 11일
Dear Tanya,Thank you for taking the time to leave us a perfect 5 out of 5 review on Expedia. We truly appreciate your kind words and are delighted to hear that you enjoy staying at LaQuinta Inn & Suites.Providing our guests with a comfortable and pleasant experience is our top priority, and it's wonderful to know that our team's politeness and willingness to assist have left a positive impression on you. Your satisfaction and comfort are important to us, and we're here to ensure that you have everything you need during your stay.We look forward to continuing to provide you with excellent service and accommodations in the future. If you ever have any specific requests or if there's anything we can do to make your future visits even more enjoyable, please don't hesitate to reach out to us.Thank you for choosing LaQuinta Inn & Suites, Tanya. Your feedback is greatly appreciated, and we can't wait to welcome you back on your next visit.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Tanya

연인과의 여행
좋아요: 청결 상태
I like it there just alot of disrespectful people stay there
2024년 1월에 2박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 8일
Dear Tanya,Thank you for taking the time to share your feedback with us, and for the 5/5 rating despite your concerns. We appreciate your honesty and want to assure you that we take all guest feedback seriously.We're glad to hear that you like staying at LaQuinta Inn & Suites. However, we're genuinely sorry to learn that you've encountered disrespectful individuals during your visits. Maintaining a peaceful and respectful environment for all our guests is of utmost importance to us, and we do have security measures in place to address any disruptive behavior.Please know that our team is dedicated to ensuring a comfortable and enjoyable experience for all our guests, and we will continue to work diligently to address any issues related to disruptive behavior.Your comfort and satisfaction are our top priorities, and we hope that you will continue to choose LaQuinta Inn & Suites for your future stays. If you ever encounter any disturbances during your stay, please do not hesitate to contact our front desk, and we will do our best to resolve the situation promptly.Thank you for your loyalty, Tanya. Your feedback is valuable, and we look forward to serving you in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
This was a business /family trip. The room was great the beds were a little hard but not a game changer. Staff impressed the hell out of me. 4 am they reaponded to an issue immediately with a smile
2024년 1월에 2박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 8일
Dear Joseph,Thank you so much for sharing your wonderful 10/10 review with us! We greatly appreciate your feedback and are thrilled to hear about your positive experience during your recent business and family trip at LaQuinta Inn & Suites.It's fantastic to know that you found your room great and that, although the beds were a bit on the firm side, it didn't significantly impact your stay. We aim to provide comfortable accommodations that cater to our guests' needs, and your feedback is invaluable in helping us make improvements.We are especially proud to hear about your positive interactions with our staff. We will make sure to share your kind words with our team, as they are always eager to go the extra mile to ensure our guests' satisfaction.We are grateful for your patronage, Joseph, and look forward to welcoming you back in the future. If you have any specific preferences or requests for your next visit, please feel free to let us know. Your comfort and happiness are our top priorities.Once again, thank you for choosing LaQuinta Inn & Suites, and we appreciate your feedback.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Shelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 8일
Dear Shelly,Thank you for taking the time to share your perfect 5/5 rating with us! We appreciate your feedback, and we're delighted to hear that you had a positive experience during your stay at LaQuinta Inn & Suites.Your satisfaction is important to us, and we hope to continue providing you with excellent service and a comfortable stay on future visits. If you ever have any specific requests or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We value your patronage, Shelly, and we look forward to welcoming you back soon. If you have any comments or suggestions, please feel free to share them with us as we always strive to improve our services.Once again, thank you for choosing LaQuinta Inn & Suites, and we appreciate your feedback.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Joyce

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet accommodations. Close to I-89 but no traffic noise. Did not hear any construction going on, I was in the 3rd floor. Wonderful stay!
2023년 12월에 2박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 8일
Dear Joyce,Thank you for taking the time to leave us a perfect 5/5 rating and for sharing your positive feedback about your recent stay at LaQuinta Inn & Suites. We truly appreciate your comments and are thrilled to hear about your experience.We take pride in maintaining clean and peaceful accommodations for our guests, and it's gratifying to know that you found your stay to be very clean and quiet. We understand the importance of a restful night's sleep and are pleased that you did not experience any traffic noise despite our proximity to I-89.Your feedback about not hearing any construction noise on the 3rd floor is also appreciated. We strive to ensure that our guests have a peaceful and enjoyable stay.We are grateful for your patronage, Joyce, and we look forward to the opportunity to welcome you back on your future travels. If there's anything specific you enjoyed about your stay or any suggestions you have for us, please feel free to share. Your feedback is valuable as we continually work to enhance our services.Once again, thank you for choosing LaQuinta Inn & Suites, and we appreciate your positive review.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

8/10 - 좋아요

Alfredo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 8일
Dear Alfredo,Thank you for taking the time to share your feedback with us, and for your rating of 4/5. Your input is valuable to us, and we want to ensure that your stay at LaQuinta Inn & Suites meets your expectations in every way.We hope you had a pleasant stay with us, and we would love to hear more about your experience to understand how we can improve. If you have any specific comments, suggestions, or concerns, please feel free to share them with us. Your feedback helps us make the necessary adjustments to provide our guests with the best possible experience.Thank you for choosing LaQuinta Inn & Suites, Alfredo. Your satisfaction is important to us, and we look forward to serving you better in the future. If there's anything we can do to enhance your next visit, please don't hesitate to let us know.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was wonderful and relaxing.
2023년 12월에 3박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 8일
Dear Suzanne,Thank you for taking the time to share your perfect 5/5 rating and your kind words about your recent stay with us. We're delighted to hear that you had a wonderful and relaxing experience at LaQuinta Inn & Suites.Our team works diligently to ensure that our guests have a comfortable and enjoyable stay, and it's always gratifying to receive such positive feedback. Your satisfaction is important to us, and we appreciate your patronage.We look forward to welcoming you back for another relaxing stay in the future. If you have any specific preferences or requests for your next visit, please feel free to let us know. Your comfort and happiness are our top priorities.Once again, thank you for choosing LaQuinta Inn & Suites, Suzanne. Your feedback is greatly appreciated.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly staff, room was very clean and cozy, will definitely stay again
2023년 12월에 1박 숙박함
답변 제공: Kyle 님, 2024년 2월 3일
Dear Patricia,Thank you for taking the time to leave us a perfect 10 out of 10 review. We greatly appreciate your kind words and are thrilled to hear about your positive experience during your recent stay at LaQuinta Inn & Suites.Providing a friendly and welcoming environment is a top priority for us, and we're delighted that our staff left a positive impression on you. It's also wonderful to know that you found your room to be clean and cozy. Ensuring a comfortable and pleasant stay for our guests is something we take great pride in.We look forward to the opportunity to welcome you back to our hotel in the future. If there are any specific preferences or requests you have for your next stay, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities.Thank you for choosing LaQuinta Inn & Suites, Patricia. Your feedback is greatly appreciated, and we can't wait to serve you again on your next visit.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

2/10 - 너무 별로예요

Sidney

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Be careful if you have pet. Pet fee on the Expedia site is $25 only to find out the hotel charges $75. When I asked the hotel clerk, Becca who was quite unfriendly and no help, to change it she said no and they weren't responsible for what amount was shown on the Expedia site. Upon calling Expedia, they said that was untrue, the hotel puts the information on the site. Expedia returned the $50. Would not stay there again.
답변 제공: General Manager 님, 2023년 12월 31일
Sidney, Thank you for expressing your concerns. We apologize for the misinformation. We will be sure to correct the issue. Please accept my sincere apology. Happy Holidays.

6/10 - 괜찮아요

Adam

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 31일
Adam, thank you for the rating. We appreciate it. Happy Holidays.

6/10 - 괜찮아요

Tanya

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I like this hotel just I checked and the lady was very rude and disrespectful. I've never seen her before. And she made me do a lot of stuff. That I never had to do before. It was just very different and the bathtub to take a Bath. It continuously drained instead of keeping water in it.
2023년 12월에 1박 숙박함
답변 제공: Kyle 님, 2023년 12월 28일
Dear Tanya,I want to begin by extending our heartfelt apologies for the inconvenience and disappointment you experienced during your recent stay with us. It deeply troubles us to learn that your checkout experience was less than satisfactory, and that the bathtub in your room did not properly contain the water.Your comfort and satisfaction are of utmost importance to us, and we understand that we fell short of your expectations on this occasion. Please accept our sincere apologies for any inconvenience this may have caused you.We take your feedback seriously and have already addressed the issues you mentioned with our housekeeping and maintenance teams. Rest assured, we are working diligently to ensure that such issues do not recur in the future. Your comments serve as a valuable reminder of the areas where we need to improve, and we are committed to making the necessary changes.We genuinely hope that you will consider giving us another opportunity to provide you with the exceptional service and comfort that we are known for. Your continued patronage is important to us, and we would love the chance to make it up to you on your next visit.We hope to have the pleasure of welcoming you back soon.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites, St Albans, VT

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 31일
James, thank you for the great rating. We really appreciate it. Happy Holidays

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very nice place to stay
My family stayed at this hotel. It was undergoing some construction and upgrades, so I didn't take points off from that. They did a free upgrade of our room from double beds to queen beds. This was a wonderful surprise. The only bummer was we saw that there was a hot tub / spa in the add but there wasn't one in the hotel. The continental breakfast was really well done.
2023년 12월에 1박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Mark,Thank you so much for sharing your experience with us and for choosing our hotel for your family stay. We greatly appreciate your feedback and are delighted to hear that you had an overall positive experience.We understand that the ongoing construction and upgrades may have been a minor inconvenience, and we appreciate your understanding in this regard. We believe these improvements will enhance our guests' future experiences.We're thrilled that you enjoyed the complimentary room upgrade from double beds to queen beds. We always strive to make our guests' stays as comfortable as possible, and it's wonderful to hear that you found it to be a delightful surprise.We apologize for any confusion regarding the hot tub/spa. We will certainly review our advertising to ensure accuracy, and we appreciate you bringing this to our attention.Your kind words about our continental breakfast are heartwarming. We put great effort into offering a delicious and satisfying breakfast experience, and we're delighted to know that it met your expectations.Once again, thank you for your understanding and for choosing our hotel. We hope to have the pleasure of welcoming you and your family back in the future to showcase the improvements we are making. If you have any further comments or suggestions, please don't hesitate to reach out.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

6/10 - 괜찮아요

Kathleen

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Kathleen,Thank you for taking the time to share your review and rating with us. We genuinely appreciate your feedback and value your perspective as it helps us continually improve our services.We're sorry to hear that your experience at our hotel was rated as 6/10, and we would like to understand how we can make it even better for you in the future. Your feedback is essential in guiding our efforts to enhance our guests' experiences.If you could provide more specific details about your stay and any areas where you believe we fell short of your expectations, we would greatly appreciate it. Your insights will enable us to address any issues and make necessary improvements.Our ultimate goal is to ensure that each guest has a comfortable and enjoyable stay with us, and your input plays a vital role in achieving that goal.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future to provide you with a more memorable experience.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Tanya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Tanya,Thank you for taking the time to share your positive feedback and for awarding us a perfect 5/5 rating. We greatly appreciate your kind words.We're delighted to hear that you found our hotel convenient during your stay. Guest satisfaction is our top priority, and it's fantastic to know that we met your expectations in this regard.If you have any additional comments or suggestions that could help us enhance our services even further, please feel free to share them. We always value the insights of our guests.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future for another excellent stay.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Mary

2023년 12월에 1박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Mary,Thank you so much for taking the time to leave us a perfect 5/5 rating. We truly appreciate your positive feedback and are thrilled to hear about your excellent experience during your stay.Our team works diligently to provide our guests with the best possible service, and knowing that we met your expectations brings us great joy. Your satisfaction is our ultimate reward.If there's anything specific that you loved about your stay or any suggestions you might have for us to make your future visits even more enjoyable, please don't hesitate to share.Once again, thank you for choosing LaQuinta Inn & Suites, and we can't wait to welcome you back for another fantastic stay.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

8/10 - 좋아요

Janna 님, Montpelier

2023년 12월에 1박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 11일
Dear Janna,Thank you for taking the time to leave us a 4 out of 5 review following your recent stay at LaQuinta Inn & Suites. Your feedback is valuable to us, and we appreciate your input.While it seems like you had a generally positive experience during your stay, we would love to hear more about your thoughts and suggestions to make your future visits even more enjoyable. Your insights can help us continue to improve our services and accommodations.If there were any specific aspects of your stay that you particularly liked or any areas where you believe we could enhance our offerings, please feel free to share your thoughts with us. We are always eager to learn from our guests and strive to provide the best possible experience.We hope to have the pleasure of welcoming you back to LaQuinta Inn & Suites in the near future. If you plan to return, don't hesitate to reach out to us directly with any special requests or preferences you may have for your next stay. Your comfort and satisfaction are important to us.Thank you for choosing LaQuinta Inn & Suites, Janna. Your feedback is greatly appreciated.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Eric,Thank you for taking the time to give us a perfect 10/10 rating. Your feedback is truly appreciated, and it brightens our day to see such a high score.We're thrilled that you had a fantastic experience during your stay with us. Our team works hard to ensure our guests have a memorable and enjoyable time, and your positive rating reaffirms that our efforts are paying off.If you have any specific highlights of your stay that you'd like to share or any suggestions for us to continue delivering exceptional experiences, please feel free to let us know.Thank you once again for choosing our hotel, and we look forward to welcoming you back for another outstanding stay in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

tanya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Tanya,Thank you for your perfect 10/10 rating. Your feedback means a lot to us, and we greatly appreciate your positive review.We're delighted to hear that you had a fantastic experience during your stay. Our team strives to provide the best service possible, and your top rating reaffirms that we're on the right track.If there are any specific aspects of your stay that you'd like to highlight or any suggestions for us to maintain this level of excellence, please don't hesitate to share.Once again, thank you for choosing our hotel, and we can't wait to welcome you back for another outstanding stay in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

4/10 - 별로예요

MICHAEL

별로예요: 청결 상태, 숙박 시설 상태 및 시설
We hen under construction, it's advisable to close
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Michael, thank you for feedback. We apologize that the renovations disrupted your stay. We hope you come back and give us another chance. Happy Holidays.

10/10 - 훌륭해요

April

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear April,Thank you for awarding us a perfect 5 out of 5 rating. We appreciate your feedback and are delighted to hear about your positive experience during your stay.Your satisfaction is our top priority, and it's always a pleasure to know that we've met your expectations. If there are any particular highlights of your stay that you'd like to share or any suggestions you may have for us to maintain this high standard, please feel free to let us know.Thank you for choosing our hotel, and we look forward to welcoming you back in the future for another wonderful stay.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Charity

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and big room. Very comfortable bed
2023년 12월에 1박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Charity,Thank you for taking the time to give us a perfect 5 out of 5 rating. Your feedback is truly appreciated, and we're delighted to hear about your positive experience during your stay.Ensuring our guests' satisfaction is our utmost priority, and your top rating is a testament to our commitment. If there are any specific aspects of your stay that you'd like to mention or any suggestions you may have for us to maintain this level of excellence, please feel free to share.We are grateful for your choice to stay with us and look forward to the opportunity to welcome you back for another outstanding stay in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

8/10 - 좋아요

Rejean

연인과의 여행, 가족 여행
Excellente qualité prix, emplacement bien situé
2023년 12월에 2박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Rejean,We appreciate your rating of 4 out of 5 for our hotel. Your satisfaction is very important to us, and we are happy to learn that you found our quality and location advantageous. If you have any suggestions to help us improve our service or if you would like to share further details about your stay, please do not hesitate to do so.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for an even more satisfying experience in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

6/10 - 괜찮아요

Sabrina

좋아요: 청결 상태, 직원 및 서비스
The room was very noisy. Things is the walls were making weird noises. Also, dogs barking at any time during the night.
2023년 12월에 1박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Sabrina,Thank you for sharing your feedback, and we sincerely apologize for any inconvenience you experienced during your stay. We take your comments seriously and will address the issues you raised.We are sorry to hear that you encountered noise disturbances in your room. We understand the importance of a peaceful and comfortable stay for our guests, and we will take steps to ensure they do not recur.Furthermore, we apologize for the disturbance caused by barking dogs during the night. We will review our pet policy and make necessary adjustments to prevent such disruptions in the future.Your feedback is valuable in helping us improve our services and ensure a better experience for all our guests. If you plan to stay with us again, please reach out to us directly so that we can ensure a more pleasant and quiet stay for you.Thank you for choosing our hotel, and we appreciate your understanding as we work to address these concerns.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

6/10 - 괜찮아요

geo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property under construction. Quest where very noisy, starting at 4 am. Very rude. Breakfast was good. Staff was good.
2023년 11월에 5박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Geo,Thank you for taking the time to share your feedback with us. We appreciate your honesty and understanding regarding your recent stay at our property.We apologize for any inconvenience caused by our ongoing construction. We are continuously working to improve our facilities, and we understand that it may have disrupted your stay. We will do our best to minimize any future disruptions during your next visit.We are sorry to hear about the noise disturbances from other guests. We strive to provide a comfortable and peaceful environment for all our guests, and we will address this issue to ensure a more peaceful atmosphere for everyone in the future.On a positive note, we are pleased to hear that you enjoyed our breakfast offerings and found our staff to be accommodating. Your compliments are greatly appreciated, and we will continue to strive for excellence in these areas.We appreciate your understanding and your feedback, as it helps us improve our services. If you decide to stay with us again, please do not hesitate to reach out directly, and we will make every effort to ensure a more pleasant experience for you.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

koshen

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Koshen,Thank you for your perfect 5 out of 5 rating. We appreciate your feedback, and while we do not have specific comments to reference, we are delighted to know that you had a positive experience during your stay with us.Guest satisfaction is our top priority, and we are pleased that you found your time at our hotel enjoyable. If you have any particular highlights of your stay or any suggestions to help us continue providing excellent service, please do not hesitate to share.We are grateful for your choice to stay with us and look forward to the opportunity to welcome you back for another fantastic stay in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Justin was very important to my check in
2023년 11월에 1박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Alan,Thank you for leaving a perfect 5 out of 5 rating and mentioning Justin's exceptional service during your check-in. We greatly appreciate your feedback, and it's wonderful to hear that Justin played an important role in ensuring a smooth and enjoyable start to your stay.Our team takes pride in providing exceptional service, and Justin will be recognized for his outstanding efforts in making your check-in experience memorable.If you have any additional comments or specific highlights from your stay that you'd like to share, please feel free to do so. Your feedback helps us continuously improve our services.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Clement

연인과의 여행
Pas de problème
2023년 11월에 1박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Clement,Thank you very much for awarding a perfect 5 out of 5 rating to our hotel. We are delighted to see that you encountered no problems during your stay.Your satisfaction is our primary goal, and it's encouraging to know that we were successful in providing you with a pleasant and trouble-free experience. If you have any additional comments or specific highlights from your stay that you would like to share, please feel free to do so.We appreciate your choice of our hotel and hope to have the pleasure of welcoming you back for an equally enjoyable stay in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Kathleen

2023년 11월에 1박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Kathleen,Thank you so much for giving us a perfect 10 out of 10 rating. Your feedback is greatly appreciated, and it brings us joy to know that you had such a fantastic experience during your stay.Ensuring our guests have a memorable and enjoyable time is our top priority, and your top rating reaffirms that we are meeting our goal.If there are any specific aspects of your stay that you'd like to highlight or any suggestions you may have for us to maintain this exceptional level of service, please feel free to share.Thank you for choosing our hotel, and we look forward to welcoming you back for another outstanding stay in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Andrea,Thank you for awarding us a perfect 5 out of 5 rating. Your feedback is greatly appreciated, and we are delighted to hear that you had a positive experience during your stay with us.Ensuring our guests have a comfortable and enjoyable stay is our top priority, and your rating confirms that we met your expectations. If there are any specific highlights of your stay that you'd like to share or any suggestions you may have for us to maintain this high standard, please feel free to let us know.We are grateful for your choice to stay with us and look forward to the opportunity to welcome you back for another outstanding stay in the future.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Kyle Freund 님, 2024년 1월 1일
Dear Patrick,Thank you for taking the time to leave a 4 out of 5 rating. We appreciate your feedback and your choice to stay with us.We're glad to see that you had a positive experience during your stay, and we would love to know if there were any specific areas where you feel we could improve to earn that perfect score. Your comments and suggestions are valuable to us as we strive to provide exceptional service to all our guests.If you have any additional feedback or if there's anything else you'd like to share about your stay, please feel free to do so. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Warm regards,Kyle FreundHotel ManagerLaQuinta Inn & Suites