표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 158개 이용 후기 중 49개" "
10 - 훌륭해요
49
평점 8 - 좋아요. 158개 이용 후기 중 35개" "
8 - 좋아요
35
평점 6 - 괜찮아요. 158개 이용 후기 중 24개" "
6 - 괜찮아요
24
평점 4 - 별로예요. 158개 이용 후기 중 16개" "
4 - 별로예요
16
평점 2 - 너무 별로예요. 158개 이용 후기 중 34개" "
2 - 너무 별로예요
34
7.2/10
청결 상태
6.8/10
직원 및 서비스
6.2/10
편의 시설/서비스
6.8/10
숙박 시설 상태 및 시설
6.8/10
친환경
이용 후기
10/10 - 훌륭해요
Francisco
아이를 동반한 가족 여행
2024년 5월 12일
Awesome
Francisco
2024년 5월에 1박 숙박함
답변 제공: Jr 님, 2024년 5월 12일
We greatly appreciate your positive feedback; it truly means a lot to us. Continuously striving to enhance our services, your input is incredibly valuable. Thank you for choosing to stay with us.
10/10 - 훌륭해요
Marques
아이를 동반한 가족 여행, 가족 여행
2024년 5월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
Marques
2024년 5월에 3박 숙박함
답변 제공: Jr 님, 2024년 5월 13일
Thank you for your feedback; it's highly appreciated by us. As we are committed to continually enhancing our services, your input holds great value. We'll carefully review your comments and explore opportunities for improvement. We're grateful for your choice to stay with us.
6/10 - 괜찮아요
Julia 님, Plymouth
2024년 5월 7일
좋아요: 청결 상태, 직원 및 서비스
Julia
2024년 5월에 4박 숙박함
답변 제공: Jane B. 님, 2024년 5월 8일
We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we'll address the issues you've raised to improve our services. Thank you for bringing this to our attention.
4/10 - 별로예요
Alexandra
2024년 5월 6일
별로예요: 숙박 시설 상태 및 시설
Alexandra
2024년 5월에 3박 숙박함
답변 제공: Jane B. 님, 2024년 5월 8일
We're sorry to hear about your experience. We take your feedback seriously and apologize for any inconvenience. Your comments will help us improve our services. Thank you for bringing this to our attention.
6/10 - 괜찮아요
Edward
2024년 4월 29일
별로예요: 청결 상태, 직원 및 서비스
Don't have room service rooms not to clean. Bugs on the floor and walls don't not stay there
Edward
2024년 4월에 7박 숙박함
답변 제공: Jane B. 님, 2024년 4월 30일
We regret any inconvenience you encountered during your stay. Although we do not provide traditional room service, maintaining cleanliness is a top priority for us. Rest assured, we take reports of bugs seriously and would have promptly addressed any concerns had they been brought to our attention. Your feedback is valuable, and we will ensure that any issues are swiftly resolved to uphold the standard of our accommodations. Thank you for bringing this matter to our attention.
8/10 - 좋아요
Cassie
2024년 4월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cassie
2024년 4월에 2박 숙박함
답변 제공: Mitch 님, 2024년 4월 27일
Thank you for your positive feedback and for choosing our hotel. Your feedback is important to us, and we will use it to improve our service. Please feel free to reach out to us directly if you have any further concerns. We look forward to welcoming you back on your next visit. Thank you for choosing to stay with us!
2/10 - 너무 별로예요
Anterio
2024년 4월 25일
I was not able to check in due to an additional $100 damage fee that the supervisor laughed at while explaining to me that the clause was in the “fine print”. Funds were tight so I drove to the next city over to crash on my one of my family members couch. Everything was non refundable so I loss my hard earned money and a good nights sleep. Granted, I missed the clause but it shouldn’t be hidden either. Why allow me to pay for the room and give me a confirmation without requiring the deposit up front also? Seems like an industry trick.
Anterio
2024년 4월에 1박 숙박함
답변 제공: Jane B. 님, 2024년 4월 25일
We apologize for the inconvenience you experienced with the damage fee and the misunderstanding regarding the deposit requirement. Your feedback is important to us, and we appreciate your perspective. We will review our policies to ensure they are communicated clearly and transparently. We value your feedback and apologize for any frustration caused. Thank you for bringing this to our attention and for staying with us.
8/10 - 좋아요
Luciana
2024년 4월 23일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Luciana
2024년 4월에 6박 숙박함
답변 제공: Jane B. 님, 2024년 4월 24일
Thank you for your positive feedback and for choosing our hotel. Your feedback is important to us, and we will use it to improve our service. Please feel free to reach out to us directly if you have any further concerns. We look forward to welcoming you back on your next visit. Thank you for choosing to stay with us!
6/10 - 괜찮아요
Pamela
가족 여행
2024년 4월 16일
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
The room was clean
Pamela
2024년 4월에 2박 숙박함
답변 제공: Jr 님, 2024년 4월 16일
On behalf of our team, thank you for the feedback. It's well appreciated here, we're happy we met your expectations; it means a lot to us. Thank you for staying with us.
10/10 - 훌륭해요
RONALD
2024년 4월 13일
좋아요: 청결 상태, 직원 및 서비스
👍👍
RONALD
2024년 4월에 1박 숙박함
답변 제공: Jr 님, 2024년 4월 13일
On behalf of our team, thank you for the positive feedback. It is very appreciated here, and we are pleased that we could live up to your expectations. Since it is our top objective to make sure that our guests are comfortable and receive excellent service, your feedback means a lot to us. We appreciate having you as a customer and look forward to serving you again. Thank you for allowing us to serve you.
8/10 - 좋아요
Christine
2024년 4월 13일
좋아요: 청결 상태, 직원 및 서비스
Just upset about the deposit part it wasn't stated online you would need a deposit of $100 when checking in and it can only be on a card
Christine
2024년 4월에 1박 숙박함
답변 제공: Mitch 님, 2024년 4월 13일
Dear Christine, We apologize for any inconvenience regarding the deposit requirement. We understand your frustration, and we apologize for any confusion as it wasn't clearly stated online. Your feedback is valuable, and we will review our booking process to ensure transparency regarding deposit requirements in the future. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience in the future.
8/10 - 좋아요
Jose
가족 여행
2024년 4월 8일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean and update rooms with wi-fi and Roku tv. Convination of Microwave-Air fryer and mid size refrigerator. No hair dryer, no complementary coffee or breakfast item. No ice machine. If you want fresh towels you have to pay a fee.
Jose
2024년 4월에 3박 숙박함
답변 제공: Jr 님, 2024년 4월 8일
On behalf of our team, thank you for the feedback. It is very appreciated here. We're constantly trying to improve our services, so your input is valuable. We'll look closely at your words and see how we can improve things. Since it is our priority to ensure our guests' safety and provide you with better service, we always check into the issues raised. Your feedback means a lot to us. We appreciate having you as a customer and look forward to serving you again. Thank you for allowing us to serve you.
10/10 - 훌륭해요
Andy
2024년 4월 7일
Andy
2024년 4월에 1박 숙박함
답변 제공: Jane B. 님, 2024년 4월 29일
We greatly appreciate your positive review and are happy to hear that you had a wonderful experience during your stay! Providing exceptional service and a comfortable environment for our guests is our top priority, and we are delighted that we met your expectations. Your feedback motivates us to continue delivering excellent hospitality. If you have any further comments or suggestions, please feel free to share them with us. Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future!
2/10 - 너무 별로예요
Orlandie
연인과의 여행
2024년 3월 31일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
DON’T DO IT!!! This is the first negative review that I have ever had to give on a hotel. Where do I start… The main office is in a room at the hotel. It was almost impossible getting someone from the office after my check-in. The staff are friendly and helpful when you can actually find them but good luck reaching some in office or by phone. My second day there we didn’t have power for 3 hours before it came back on. Some of the outlets didn’t work during my entire stay so we had to plug the microwave in another spot. There was dirty towels from the previous guest in the room. The staff manager promised a refund because they stay was rough but Expedia could never get in contact with them after several attempt. Expedia promised me a partial refund but never followed through. Think twice before booking on a third-party website because you probably won’t get the help you need if the stay is really bad.
Orlandie
답변 제공: Mitch 님, 2024년 3월 31일
We deeply apologize for the issues you faced during your recent stay, Orlandie. We understand the difficulty in reaching our office staff and are actively improving communication channels. Our guest service agents are available around the clock to assist and connect you with onsite staff promptly. Your feedback is invaluable, and we hope to have the chance to provide you with a better experience in the future. Thank you for choosing to stay with us.
10/10 - 훌륭해요
balmathi
2024년 3월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great check in manager on duty. Awesome personality.
balmathi
2024년 3월에 1박 숙박함
답변 제공: Mitch 님, 2024년 4월 1일
Thank you for your kind words! We're delighted to hear that you had a great check-in experience with our manager on duty. Providing exceptional service with a friendly personality is what we strive for, and we're glad to know we hit the mark with you. If there's anything else we can do to make your stay even more enjoyable, please feel free to reach out. We're here to ensure you have a fantastic experience with us.
8/10 - 좋아요
Douglas
2024년 3월 28일
Douglas
2024년 3월에 1박 숙박함
답변 제공: Jane B. 님, 2024년 3월 29일
Thank you for taking the time to leave us a 4-star review! We're happy to hear that you enjoyed your stay with us. Your feedback is important to us as we continuously strive to provide excellent service and accommodations for our guests. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!
6/10 - 괜찮아요
Gerard 님, Regina
연인과의 여행
2024년 3월 27일
별로예요: 숙박 시설 상태 및 시설
It was hard to get into drive and very dark.
Gerard
2024년 3월에 1박 숙박함
답변 제공: Jane B. 님, 2024년 3월 27일
We appreciate your feedback regarding the accessibility and lighting around the property. Ensuring the safety and convenience of our guests is our top priority, and we apologize for any inconvenience you experienced. We will take your comments into consideration as we work to improve our facilities and amenities. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more comfortable and enjoyable experience in the future.
2/10 - 너무 별로예요
Carlos
출장 여행
2024년 3월 27일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No one available at front desk. Was locked out of the room twice had to stay somewhere else. This place smells really bad.
Carlos
2024년 3월에 2박 숙박함
답변 제공: Jane B. 님, 2024년 3월 27일
We sincerely apologize for the inconvenience you experienced during your stay. It's unacceptable that you were locked out of your room twice and unable to reach anyone at the front desk. We take your feedback seriously and will address these issues promptly to ensure they do not recur. Our team is committed to providing exceptional service and a comfortable environment for all our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to make it right for you in the future.
4/10 - 별로예요
Danielle
아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
2024년 3월 26일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I get it; it is an inexpensive stay and I should know better. I read all of the reviews when I booked but that was months ago. There was one, seemingly long term resident; that was so loud with his boombox blaring at all hours morning and night walking around the property passed your door. You hear all of the road noise; the room has nothing in it. No coffee maker, not even a box of tissue. Our feet were black from walking on the floors. There was an odd smell near the bathroom area that was so bad. The staff was pleasant and kind. The place looks like it has been updated but it isn’t like the photos online. They make it look way nicer. I wouldn’t stay again. If it’s the only thing in your budget I suppose it could be worse but I would spend a little more and stay in a nicer place.
Danielle
2024년 3월에 4박 숙박함
답변 제공: Jr 님, 2024년 3월 26일
We want to say again how sorry we are for the inconvenience and how much we appreciate your feedback. Your feedback is important to us since we're always working to improve our services. Since providing comfortable accommodations and outstanding service to our guests is our top priority. We'll look into this and how we can improve things moving forward. Thank you for staying with us.
8/10 - 좋아요
edna
2024년 3월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good quite place
edna
2024년 3월에 2박 숙박함
답변 제공: Mitch 님, 2024년 3월 26일
Thank you for your recent visit and for taking the time to leave a review. We're delighted to hear that you found our place to be quiet and peaceful during your stay. Your feedback is truly appreciated, and it serves as motivation for our team to maintain the high standards that we strive for. If your travels bring you back to this area in the future, we would be honored to host you again and provide you with another relaxing stay. Thanks for staying with us!
10/10 - 훌륭해요
mariuska
가족 여행
2024년 3월 25일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena tranquila. El personal muy atento
mariuska
2024년 3월에 2박 숙박함
답변 제공: Jane B. 님, 2024년 3월 25일
We're happy to hear that you enjoyed your stay with us and found our staff to be attentive. Providing exceptional service is always our goal, and we're glad to know that we met your expectations. Your comfort and satisfaction are important to us, and we appreciate your kind words. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!
8/10 - 좋아요
Kimberly
2024년 3월 25일
좋아요: 직원 및 서비스
별로예요: 청결 상태
Kimberly
2024년 3월에 1박 숙박함
답변 제공: Jane B. 님, 2024년 3월 26일
Thank you for taking the time to leave us a review. We're glad to hear that you had a positive experience overall during your stay. Your feedback is valuable to us as we continuously strive to improve our services. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future.
8/10 - 좋아요
Luz Consuelo
연인과의 여행
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es un buen lugar para descansar
Luz Consuelo
2024년 3월에 2박 숙박함
답변 제공: Jane B. 님, 2024년 3월 25일
Thank you for your feedback! We are glad to hear that you found our place to be a good spot for resting. Providing a comfortable and relaxing environment for our guests is important to us, and we are pleased that you were able to unwind during your stay. We appreciate your support and hope to welcome you back for another restful stay in the future!
6/10 - 괜찮아요
Melissa
2024년 3월 24일
좋아요: 직원 및 서비스
The price was good, place was decent. I wish housekeeping would have cleaned a bit better. My room had a smell and the floor was not swept or mopped. Need to use bleach
Melissa
2024년 3월에 1박 숙박함
답변 제공: Jr 님, 2024년 3월 24일
Thank you so much for taking the time to provide your feedback and we apologize once more for the inconvenience. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things. Thank you for staying with us.
8/10 - 좋아요
beatriz
단체 여행
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy limpio.cerca del centro.lo recomendaria.
beatriz
2024년 3월에 1박 숙박함
답변 제공: Jr 님, 2024년 3월 24일
Thank you for the positive feedback, it means a lot to us. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things. We appreciate having you as a customer and look forward to serving you again. Thank you for allowing us to serve you.
2/10 - 너무 별로예요
Onisis
가족 여행
2024년 3월 23일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Limpieza las toallas de mi habitación al parecer no las cambiado, cuando fui a hacer el check out la oficina estaba cerrada y tuve que esperar, pero si te saben decir que después de las 11 am te cobran por salir tarde,me quede loca
Onisis
2024년 3월에 1박 숙박함
답변 제공: Jr 님, 2024년 3월 23일
We apologize once more for the inconvenience, and we value all of your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at your words and see how we can improve things. Since it is our priority to ensure our guests' safety and provide you with better service, we always check into the issues raised. Thank you for staying with us.
10/10 - 훌륭해요
Arthur
연인과의 여행
2024년 3월 23일
좋아요: 편의 시설/서비스
Juan is awesome! He will go out of his way to help! He gets 10 stars!
Arthur
2024년 3월에 1박 숙박함
답변 제공: Jr 님, 2024년 3월 24일
On behalf of our team, thank you for the positive feedback. It is very appreciated here, and we are pleased that we were able to live up to your expectations. Since it is our top objective to make sure that our guests are comfortable and receive excellent service, your feedback means a lot to us. We appreciate having you as a customer and look forward to serving you again. Thank you for allowing us to serve you.
6/10 - 괜찮아요
Garrett
2024년 3월 20일
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
It was noisy and you need to have better amenities in the room!
Garrett
2024년 3월에 5박 숙박함
답변 제공: Jane B. 님, 2024년 3월 21일
We apologize for the inconvenience caused by the noise during your stay and for any shortcomings in the room amenities. Your feedback is valuable to us, and we will use it to make improvements to enhance our guests' experience. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
8/10 - 좋아요
Elizabeth
2024년 3월 18일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ok
Elizabeth
2024년 3월에 3박 숙박함
답변 제공: Mitch 님, 2024년 3월 18일
Thank you for taking the time to share your feedback with us! If there's anything specific you'd like us to address or if you have any suggestions for how we can make your next stay even better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future for an even more enjoyable experience. Thank you for staying with us!
6/10 - 괜찮아요
Susan
반려동물 동반 여행, 가족 여행
2024년 3월 18일
It was ok. A lot of long term people. A lot of construction on Road way. No normal Office.
Susan
2024년 3월에 1박 숙박함
답변 제공: Mitch 님, 2024년 3월 18일
Thank you for sharing your experience with us. We understand the inconvenience caused by the presence of long-term guests and ongoing construction. Please be assured that the construction is part of our efforts to enhance our facilities for the comfort of all our guests. We apologize for any disruption this may have caused during your stay. Your feedback is important to us, and we hope to have the opportunity to provide you with an improved experience in the future. Thank you for your understanding and for choosing to stay with us.
10/10 - 훌륭해요
Antonio
2024년 3월 17일
Antonio
2024년 3월에 1박 숙박함
답변 제공: Jr 님, 2024년 4월 7일
Thank you for the positive feedback, it means a lot to us. We're constantly trying to improve our services, so your input is valuable. We'll look closely at your words and see how we can improve things. We appreciate having you as a customer and look forward to serving you again. Thank you for allowing us to serve you.
10/10 - 훌륭해요
Jennifer
연인과의 여행
2024년 3월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It was fairly clean but rather noisy. There was no trash can in the room, which was odd. It was good enough for one night
Jennifer
2024년 3월에 1박 숙박함
답변 제공: Mitch 님, 2024년 3월 17일
We appreciate your feedback and are glad to hear that you found the room fairly clean despite the noise. We apologize for the absence of a trash can in your room; we will definitely look into addressing this oversight. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.
4/10 - 별로예요
Bradley
2024년 3월 15일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not set up for overnight guests no local tv no hair dryer nobody on property most of the time water had a boil order
Bradley
2024년 3월에 1박 숙박함
답변 제공: Jr 님, 2024년 3월 18일
We apologize once more for the inconvenience, and we value all of your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at your words and see how we can improve things. Since it is our priority to ensure our guests' safety and provide you with better service, we always check into the issues raised. Thank you for staying with us.
10/10 - 훌륭해요
Deise
2024년 3월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Deise
2024년 3월에 2박 숙박함
답변 제공: Jane B. 님, 2024년 3월 13일
Thank you for your wonderful 5-star review! We're happy to know that you had a great experience during your stay. We appreciate your support and hope to have you back soon!
2/10 - 너무 별로예요
Rhonda
연인과의 여행
2024년 3월 10일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No one was in the main office. I kept calling the number and ringing the video door bell until someone finally came. I was charged for my room twice and I am waiting on a refund. Poor management. My room was very musty smelling and I suffered with allergies the whole time I was in my room. I’ll never stay here again.
Rhonda
2024년 3월에 3박 숙박함
답변 제공: Jr 님, 2024년 3월 10일
Thank you so much for taking the time to provide your feedback. We apologize again for the inconvenience and would love to know more about what happened. Since it is our priority to ensure our guests' safety and provide you with better service, we always check into the issues raised. Please DM us; we'll do our best to make things right. Thank you for staying with us.
10/10 - 훌륭해요
Clive
단체 여행
2024년 3월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good price and convenient
Clive
2024년 3월에 1박 숙박함
답변 제공: Mitch 님, 2024년 3월 9일
Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our prices reasonable and our location convenient during your stay.Ensuring that our guests have a pleasant and hassle-free experience is always our top priority, so it's wonderful to know that we could meet your expectations in terms of affordability and convenience.We truly appreciate your kind words and hope to have the opportunity to welcome you back for another enjoyable stay in the future.
6/10 - 괜찮아요
James
2024년 3월 7일
James
2024년 2월에 7박 숙박함
답변 제공: Jr 님, 2024년 3월 27일
Thank you so much for taking the time to provide your feedback. We apologize once more for the inconvenience and would love to know more about what happened. Please DM us; we'll do our best to make things right. Thank you for staying with us.
10/10 - 훌륭해요
craig
2024년 3월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything wasexcellent
craig
2024년 2월에 3박 숙박함
답변 제공: Jane B. 님, 2024년 3월 4일
Thank you so much for your fantastic review! We are thrilled to hear that you had an excellent experience during your stay with us. Our team works hard to provide the best possible service, and it's always rewarding to receive positive feedbackWe appreciate your support and hope to welcome you back for another outstanding stay in the future.
2/10 - 너무 별로예요
Randil
2024년 3월 3일
Randil
2024년 3월에 1박 숙박함
답변 제공: Jr 님, 2024년 3월 23일
Thank you so much for taking the time to provide your feedback. We apologize again for the inconvenience and would love to know more about what happened. Since it is our priority to ensure our guests' safety and provide you with better service, we always check into the issues raised. Please DM us; we'll do our best to make things right. Thank you for staying with us.
10/10 - 훌륭해요
Zach
반려동물 동반 여행
2024년 2월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In an area with a lot of hotels that are "pet friendly" it was nice to call and hear my cat would be welcome. I cant brag about the clean quiet room enough, but to top ot off the staff was friendly and the price left me with a lot of wiggle room in my budget to get the most out of my vacation budget. Sincerely, thank you to the staff 5 stars all the way across the board.
Zach
2024년 2월에 6박 숙박함
답변 제공: Mitch 님, 2024년 2월 27일
Thank you for staying with us and for your kind words about our clean quiet rooms and friendly staff, Zach. We're thrilled to hear you had a great experience. We hope to welcome you back again soon!
2/10 - 너무 별로예요
Madeline
가족 여행
2024년 2월 25일
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
When I first arrived to the property the office was being renovated it was very hard to find the offices new location, after I received my room keys the toilet started to over flood & the shower was clogged. They moved me into a new room which than the lock on the door was broken I could not lock my door for that night & the AC unit was broken. Worst experience ever glad it was only one night.
Madeline
2024년 2월에 1박 숙박함
답변 제공: Jr 님, 2024년 2월 26일
We apologize once more for the inconvenience, and we value all of your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at your words and see how we can improve things. Since it is our priority to ensure our guests' safety and provide you with better service, we always check into the issues raised. Thank you for staying with us.
2/10 - 너무 별로예요
Juan
2024년 2월 21일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Juan
2024년 2월에 1박 숙박함
답변 제공: Jane B. 님, 2024년 2월 22일
We sincerely apologize for your disappointing experience. We appreciate your understanding and thank you for choosing to stay with us.
4/10 - 별로예요
Renee
2024년 2월 21일
Renee
2024년 2월에 3박 숙박함
답변 제공: Jr 님, 2024년 3월 20일
Thank you so much for taking the time to provide your feedback. We apologize again for the inconvenience and would love to know more about what happened. Since it is our priority to ensure our guests' safety and provide you with better service, we always check into the issues raised. Please DM us; we'll do our best to make things right. Thank you for staying with us.
2/10 - 너무 별로예요
Steve
2024년 2월 20일
Steve
2024년 2월에 1박 숙박함
답변 제공: Jane B. 님, 2024년 2월 22일
We apologize for the challenges you encountered during your stay, and we appreciate your feedback. We value your input and apologize for any inconvenience caused. Thank you for staying with us.
8/10 - 좋아요
Anita
2024년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Anita
2024년 2월에 1박 숙박함
답변 제공: Jane B. 님, 2024년 2월 22일
Thank you for the 8/10 review, Anita! We're thrilled you had a positive experience. We appreciate your feedback and look forward to serving you again.
10/10 - 훌륭해요
Philip
아이를 동반한 가족 여행
2024년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone very nice,nice rooms
Philip
2024년 2월에 7박 숙박함
답변 제공: Jr 님, 2024년 2월 20일
On behalf of our team, thank you for the positive feedback. It is very appreciated here, and we are pleased that we were able to live up to your expectations. Since it is our top objective to make sure that our guests are comfortable and receive excellent service, your feedback means a lot to us. We appreciate having you as a customer and look forward to serving you again. Thank you for allowing us to serve you.
2/10 - 너무 별로예요
Charles
가족 여행
2024년 2월 18일
별로예요: 직원 및 서비스
Don’t do it.
The worst check in experience in my life. Arrived 5 minutes after required 4pm checkin and 6 people were in front of me. Standing outside under a small overhang in the rain for 1 hour and 35 min.in cool 60 degrees rain and wind. Brrrr. At 5:40 we were finally in the room. Wife taking a shower with a cockroach in the shower.
Charles
2024년 2월에 1박 숙박함
답변 제공: Jr 님, 2024년 2월 19일
We apologize once more for the inconvenience, and we value all of your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at your words and see how we can improve things. Since it is our priority to ensure our guests' safety and provide you with better service, we always check into the issues raised. Thank you for staying with us.
2/10 - 너무 별로예요
Kevin
가족 여행
2024년 2월 18일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in was late because they didn’t have anything organized they couldn’t find us a room how do we reserve a room and not have space
Kevin
2024년 2월에 1박 숙박함
답변 제공: Jr 님, 2024년 2월 19일
We apologize once more for the inconvenience, and we value all of your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at your words and see how we can improve things. Since it is our priority to ensure our guests' safety and provide you with better service, we always check into the issues raised. Thank you for staying with us.
2/10 - 너무 별로예요
Ralph
가족 여행
2024년 2월 18일
별로예요: 직원 및 서비스, 편의 시설/서비스
Waited 1hr and 30 mins online to check in. Very slow and frustrated.
Ralph
2024년 2월에 1박 숙박함
답변 제공: Jr 님, 2024년 2월 19일
Thank you for taking the time to provide your feedback and we apologize once more for the inconvenience. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things. Thank you for staying with us.
4/10 - 별로예요
Jacob
단체 여행
2024년 2월 18일
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Cheap. That was the best part. Toilet clogged day 1, couldn’t get anyone out to fix it during our stay.
Maids weren’t pushy like most places though so that a bonus.
Jacob
2024년 2월에 2박 숙박함
답변 제공: Jr 님, 2024년 2월 19일
We apologize once more for the inconvenience, and we value all of your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at your words and see how we can improve things. Since it is our priority to ensure our guests' safety and provide you with better service, we always check into the issues raised. Thank you for staying with us.