책상, 암막 커튼, 무료 WiFi, 침대 시트

로드웨이 인 세인트 조지 노스 - 파이어니어 파크 근처 여행 후기

2 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 592개 이용 후기 중 124개" "
평점 8 - 좋아요. 592개 이용 후기 중 170개" "
평점 6 - 괜찮아요. 592개 이용 후기 중 114개" "
평점 4 - 별로예요. 592개 이용 후기 중 95개" "
평점 2 - 너무 별로예요. 592개 이용 후기 중 89개" "

6.6/10

청결 상태

7.4/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

8/10 - 좋아요

Ashton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함

10/10 - 훌륭해요

R.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good quiet place to stay, with excellent service and staff.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 24일
Dear R,Thank you for your excellent rating and positive feedback. We’re delighted to hear that you found our place quiet and our service and staff excellent. Your satisfaction is our top priority and we’re thrilled to know that we were able to meet your expectations. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

4/10 - 별로예요

Mike

별로예요: 숙박 시설 상태 및 시설
Tired property- which I knew when I booked it. Clean and had hot water. Staff was fine. I went for a really inexpensive place and pretty much got what I expected.
2024년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 17일
Dear Mike,Thank you for your feedback. We're glad to hear that our property met your expectations in terms of cleanliness, hot water, and staff service. While we understand that our property may be considered "tired," we appreciate your understanding and are pleased that you got what you expected for the price you paid. We hope to have the opportunity to welcome you back for another comfortable stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

R.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reasonable rates with excellent staff and service.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 22일
Dear R.,Thank you for the top rating and your kind words! We're delighted to hear that you found our rates reasonable and that you had an excellent experience with our staff and service. Providing exceptional service is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

R.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good safe place to stay.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 14일
Dear R.,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our hotel to be a good and safe place to stay. Ensuring the safety and security of our guests is a top priority for us. We appreciate your comments and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Dan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the most awful hotel I have ever stayed in. The lady at the check in was not friendly and the check in took 10 minutes or more and there was nobody else checking in. When we pulled back the covers on the bed, there was an opened condom wrapper laying on the bedsheet! The hotel overall seemed dirty. We hardly slept the night due to people walking around the room above us and a toddler screaming off and on all night. I have stayed at other Rodeway Inns and they were much better than this dump.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 10일
Dear Dan,We are deeply sorry for the unfavorable experience you encountered during your stay with us. Your feedback regarding the unfriendly check-in experience, cleanliness issues in the room, and disturbances from other guests is concerning and does not meet our standards. We sincerely apologize for failing to provide you with a comfortable and enjoyable stay. Rest assured, we take your comments seriously and will address them with our team to prevent similar occurrences in the future. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Lucena

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had a smell, tub did not drain properly, cockroaches in the room.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 5일
Dear Lucena,We sincerely apologize for the issues you encountered during your stay. This is not the experience we aim to provide our guests. We take cleanliness and maintenance very seriously, and we will address these concerns immediately to ensure they are resolved. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Georges 님, Los Angeles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very noisy! Kids crying. People taking shower all the time. People listening to loud music after 1pm!
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 28일
Dear Georges,We apologize for the noise disturbances you experienced during your stay. Providing a peaceful environment for our guests is important to us, and we regret that we fell short in this regard. Your feedback regarding the noise from other guests will be addressed with our team to ensure that all guests can enjoy a restful stay. We appreciate your understanding and patience, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

R.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good and safe place to stay.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 25일
Dear R.,Thank you for your feedback! We're delighted to hear that you had a positive experience during your stay with us and that you found our hotel to be a good and safe place to stay. Providing a secure and comfortable environment for our guests is our top priority, and we're pleased that we could meet your expectations. We appreciate your business and hope to welcome you back again in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

R.

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good location and a quiet place to stay.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 19일
Dear R.,Thank you for your positive feedback! We're pleased to hear that you enjoyed our hotel's location and found it to be a quiet place to stay. Providing a peaceful environment for our guests is important to us. If there's anything else we can do to enhance your experience during future stays, please let us know. We look forward to welcoming you back again!Sincerely, Hotel Manager

10/10 - 훌륭해요

Jillian

2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 8일
Dear Jillian,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Todd

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
There were sexual wetspot stains on the sheet in plain view. I don't want to lay my face down on sheets with those stains. Totally disgusting!
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Todd,I'm truly sorry to hear about your experience. Stains on linens are completely unacceptable, and I understand your discomfort. Please accept our sincerest apologies for failing to provide you with a clean and comfortable stay. We'll immediately address this issue with our housekeeping team to ensure it doesn't happen again. Your feedback is invaluable, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

8/10 - 좋아요

R.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good and safe place to stay.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 11일
Dear R. ,Thank you for your feedback! We're glad to hear that you found our hotel to be a good and safe place to stay. Ensuring the safety and comfort of our guests is our top priority, and we're pleased that we could provide that for you. If there are any areas where you feel we could improve to make your next stay even better, please feel free to let us know. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

4/10 - 별로예요

Efraim

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Toilet accessories is old, electrical equipment is not safe in bathroom. Very noisy! I wil not stay again here...
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Dear Efraim,We apologize for the inconvenience and discomfort you experienced during your stay. Your feedback regarding the condition of the toilet accessories, the safety of electrical equipment in the bathroom, and noise disturbance is concerning, and we take it seriously. We will address these issues promptly to ensure improvements are made to provide a more comfortable and secure experience for our guests. Thank you for bringing these concerns to our attention, and we regret any inconvenience caused. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Douglas 님, Calgary

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would not recommend this property. It felt very low grade. While things were clean enough, everything felt old, looked old and dirty. We had to ask for soap for the shower, ask for a styrofoam cup for the bathroom, there was no hair dryer but the broken holder was still on the wall, no towel rack, the towels and sheets and pillows all looked like we’re from Goodwill. The only good thing was that it was quiet. Spend a few more bucks and upgrade!
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Dear Douglas,We apologize for the subpar experience you had during your stay. Your feedback regarding the condition and amenities of the room is concerning, and we regret that we did not meet your expectations. We take your comments seriously and will address them promptly to ensure improvements are made. Your satisfaction is important to us, and we appreciate your honesty. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Linda

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would not recommend. Not as represented in the pictures. Hole in bathroom door, frame of door broken, not sure sheets on bed are clean, horrible pillows.
답변 제공: Hotel Manager 님, 2024년 4월 6일
Dear Linda,We're truly sorry to hear about your disappointing experience during your stay. Your feedback regarding the condition of the bathroom door, the cleanliness of the sheets, and the quality of the pillows is concerning, and we apologize for falling short of your expectations. We will address these issues promptly to ensure improvements are made. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property on the outside was very plain however, Inside the room seemed fresh and nice. Beds and such very comfortable. The Shower turn on did not work, so we could not take a shower and did not have time to get that fixed before we had to leave. No one was at the desk to report this too when we checked out. Room 134
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Catherine,Thank you for your feedback. We're pleased to hear that you found the inside of the room fresh and nice and that the beds were comfortable. However, we apologize for the inconvenience of the shower not working and for the lack of availability at the front desk to report the issue during check-out. Your feedback is valuable, and we'll address the maintenance issue promptly to ensure a more seamless experience for our guests in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

8/10 - 좋아요

Craig

출장 여행
좋아요: 청결 상태, 직원 및 서비스
I like how it’s in the heart of St. George. Very asesible to many things. They need to make a few minor repairs. The mini fridge needs to be defrosted as the door can’t close all the way.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 29일
Dear Craig,Thank you for your positive feedback regarding our central location in St. George. We're pleased to know that you found it convenient to access nearby attractions. Your comments about the minor repairs needed, such as the mini fridge, are duly noted, and we'll address them promptly to ensure a more comfortable stay for our guests. We appreciate your valuable input and look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

R.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet and safe place to stay. Fast food within walking distance.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 28일
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you found our hotel to be very quiet and safe during your stay. Providing a peaceful and secure environment for our guests is our top priority, and we're glad that you felt comfortable during your visit. Additionally, we're pleased to know that the convenience of having fast food options within walking distance added to your overall experience. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Tiffany

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunk like pee, bathroom floor was missing tiles, tub didn’t drain right, carpet was stained
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Tiffany,Thank you for providing your feedback. We apologize for the negative aspects of your stay that impacted your overall experience. We value your input and will work diligently to address the issues you have raised. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

joshua

I had to book this room For my son who was stuck in St. George. I was not around, and called the hotel to let them know I wouldn’t be there to give them the CC for incidentals. They were very helpful and said they would t take the deposit if he was alone. I was very thankful for their staff
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 23일
Dear Joshua,Thank you for your perfect rating and for sharing your positive experience with us! We're glad to hear that our staff were able to assist you in booking a room for your son, even in your absence. Providing helpful and accommodating service to our guests is important to us, and we're grateful for your kind words of appreciation. We hope your son had a comfortable stay, and we're here to assist with any future needs. Thank you for choosing our hotel, and we look forward to welcoming you or your son back again in the future!Sincerely, Hotel Manager

8/10 - 좋아요

R.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good staff. Very quiet & safe.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 7일
Dear R.,Thank you for your positive rating and feedback! We're glad to hear that you found our staff good and appreciated the quiet and safe environment during your stay. Your comfort and security are our top priorities, and we're delighted to know we met your expectations in these aspects. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

R.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff. Safe and quiet place to stay.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 4일
Dear R.,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you found our staff excellent and that you felt safe and enjoyed a quiet stay with us. Providing a comfortable and secure environment for our guests is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

4/10 - 별로예요

Enn

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
By the price we knew were weren't in for much. I was still a bit surprised that there was no towel racks and nohair dryer when the pictures show both. There was no lightbulb in the bed lamp. Those things were just annoying. For breakfast there was no one at the desk and breakfast was no where to be found. We had to leave so I was slightly frustrated with the service.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 3일
Dear Enn,We apologize for the inconvenience and frustration you experienced during your stay. Providing essential amenities and a satisfactory breakfast experience is important to us, and we regret that we fell short in these areas. Your feedback regarding the missing towel racks, hair dryer, and lightbulb, as well as the absence of staff during breakfast hours, is concerning, and we will address these issues promptly to ensure they are resolved. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

R.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good quiet and safe place to stay.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 1일
Dear R.,Thank you for your perfect rating! We're delighted to hear that you found our place to be a good, quiet, and safe place to stay. Your comfort and safety are our top priorities, and we're glad we could provide you with a positive experience. We hope to welcome you back again soon!Sincerely, Hotel Manager

6/10 - 괜찮아요

Mark

별로예요: 숙박 시설 상태 및 시설
Beat up old motel
2024년 1월에 6박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 28일
Dear Mark,We're sorry to hear that your experience didn't meet your expectations. We strive to provide comfortable and enjoyable stays for all our guests, and we apologize for falling short during your visit. Your feedback is valuable to us, and we'll use it to address any issues and improve the quality of our accommodations. We hope to have the opportunity to welcome you back and provide a better experience in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Dallas

좋아요: 직원 및 서비스
Good for an inexpensive and aged motel. Beds are firm, rooms are large. Continental breakfast is only packaged muffins and cereal.
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 27일
Dear Dallas,Thank you for your feedback. We're glad to hear that you found our motel to be a good value with firm beds and spacious rooms. We apologize if our continental breakfast offerings did not meet your expectations. Your comments are important to us, and we'll take them into consideration as we strive to improve our amenities. We appreciate your honesty and hope to welcome you back for another comfortable stay in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Brett

가족 여행
Dirty, room smelled like cigarettes. We left early.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 25일
Dear Brett,We apologize for the unsatisfactory experience you had during your stay. Maintaining clean, odor-free rooms is a priority, and we regret falling short of expectations. Your feedback will be addressed with our housekeeping team to prevent a recurrence. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Renee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk people think they can pick and chooses who stays there regardless if you have paid. Rooms are filthy and the grounds are littered with trash. People live there permanently and keep garbage out side their rooms.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 25일
Dear Renee,We sincerely apologize for the unacceptable conditions you experienced during your stay. Discrimination and cleanliness issues are not tolerated at our establishment. We're taking immediate action to address these concerns and ensure fair treatment for all guests. Your feedback is invaluable, and we're committed to improving.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Renee

연인과의 여행
This place is horrible! If you want to check in, you must ring a door bell, no matter what time of day. When a person appears out of the back, you are greeted by a person that seems as if you interrupted their nap. They have a siign on the wall that says breakfast, that’s a lie. They say no pets, yet on numerous occasions I have seen them walking out of the back room with a dog. They refuse to acknowledge a service dog in check in.its a pet in their minds and pets are not allowed. Don’t let the signage fool you it’s a dump.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 24일
Dear Renee,We apologize for the unsatisfactory experience you encountered during your stay. It's concerning to hear about the issues you faced with the check-in process, breakfast availability, and the handling of service animals. Providing a welcoming and accommodating environment for all guests is important to us, and we regret that we fell short of your expectations in this regard. Your feedback is valuable, and we will address these concerns with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to regain your trust in the future. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Delilah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower head was moldy. Several light bulbs were burned out, so it was dark. The sheets were not clean. There was something on it. The freezer was dirty and had a buildup of ice. It also looked like there was mold in the ice buildup in the freezer. I booked an ADA accessible room and when I checked in it was sold out. They advertised complimentary breakfast from 6am to 9am. We checked out at 7:58am. The office was locked with the lights off. There was no free breakfast. I had to ring the doorbell to get someone so I could check out. It was a horrible place. I will never stay there again.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 23일
Dear Delilah,We're deeply sorry for the numerous issues you encountered during your stay. Your experience does not reflect the standards we strive to uphold, and we apologize for the inconvenience and disappointment caused. We take your feedback seriously and will address each of these concerns with our team to ensure improvements are made. Regarding the ADA-accessible room and breakfast availability, we regret the oversight and will work to ensure better communication and service in the future. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Jeff

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 23일
Dear Jeff,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager

10/10 - 훌륭해요

R.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good safe place to stay.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 22일
Dear R,Thank you for your positive rating and feedback! We're glad to hear that you found our hotel to be a good and safe place to stay. Providing a secure and comfortable environment for our guests is always our priority. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Madi

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great location, great stay for the price.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 21일
Dear Madi,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our location great and that you had a wonderful stay with us, especially considering the price. Providing excellent value and a pleasant experience for our guests is always our goal. We appreciate your kind words and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Janeth

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don’t waste your time this hotels are filthy have the worse smell, mold in the bathroom walls dirty sheets carpet so dirty the toilet is so old about to fall off I had to stay in my car of how bad the smell was!
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 20일
Dear Janeth,We apologize for the unacceptable conditions you encountered during your stay. Your feedback is invaluable, and we are taking immediate action to address these issues. Please know that this does not reflect our usual standards, and we are committed to providing a clean and comfortable environment for all our guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Diane

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room really needs some work done. The toilet wouldn’t flush and the sink didn’t drain. They did come and fix the toilet. The bed was very uncomfortable.You can feel all the springs in the mattress. We were looking for a different place to stay at 3 in the morning because we couldn’t sleep and would not do this for 3 nights. Would not stay here again.
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Diane,We apologize for the inconvenience and discomfort you experienced during your stay. It is disappointing to hear that the room did not meet your expectations in terms of comfort and functionality. Your feedback regarding the toilet, sink, and mattress will be shared with our maintenance and housekeeping teams to ensure that these issues are promptly addressed. We understand the importance of a restful night's sleep for our guests and regret that we were unable to provide this for you. We appreciate you bringing these concerns to our attention, and we will work diligently to make the necessary improvements. Should you reconsider staying with us in the future, we are committed to providing you with a much-improved experience. Thank you for your feedback.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Ashlei

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty hotel and under supplied. Our towels all had hair in them, and our fridge was dirty. We had a room with 2 queen beds and they only gave us 2 towels and 1 cup in the room.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Ashlei,We sincerely apologize for the cleanliness and supply issues you encountered during your stay. Providing a clean and well-stocked room is essential, and we regret that we fell short of meeting your expectations in this regard. Your feedback will be shared with our housekeeping and maintenance teams to ensure immediate improvements are made to address these issues. Additionally, we will review our inventory procedures to ensure that all rooms are properly stocked with amenities. We appreciate you bringing these concerns to our attention and hope to have the opportunity to provide you with a much-improved experience during any future stays. Thank you for your understanding.Sincerely, Hotel Manager

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 15일
Dear Kevin,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

R.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, safe with great staff.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 13일
Dear R.,Thank you for your wonderful review! We're delighted to hear that you found our hotel quiet and safe and that you had a positive experience with our staff. Providing a peaceful and secure environment, along with excellent service, is our priority. We appreciate your feedback and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Bentley

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 9일
Dear Bentley,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

10/10 - 훌륭해요

Cameron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place especially for the price
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 31일
Dear Cameron,We're thrilled to hear that you had a great experience at our hotel, especially considering the price! Thank you for your perfect rating and for choosing to stay with us. Providing excellent value for our guests is important to us, and we're delighted that we could meet your expectations. We appreciate your feedback and look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Mavis

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 12일
Dear Mavis,It is greatly appreciated that you gave it a 5-star rating and shared such positive feedback. We are inspired to work even harder to deliver the best services and succeed in all we do because of your gratitude. Our aim is to provide excellent hospitality, something we are very proud of. It will be a pleasure to serve you once more.Sincerely, Hotel Manager

4/10 - 별로예요

Melinda

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk could have been friendlier, bathroom had a spa tub from like the 70s, not welcoming at all for a shower. In dire need of a remodel.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Melinda,Thank you for sharing your feedback with us. We apologize for the lack of friendliness at the front desk and the outdated spa tub in your room. Your comments are valuable, and we will use them to address areas for improvement. Please be assured that your concerns will be shared with our team, and we appreciate your understanding. We hope to have the opportunity to welcome you back in the future with an improved experience.Sincerely, Hotel Manager

6/10 - 괜찮아요

Phern

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Phern,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon.Sincerely, Hotel Manager

8/10 - 좋아요

Russell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Russell,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Senyuansu

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 23일
Dear Senyuansu,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Virginia

2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Virginia,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

6/10 - 괜찮아요

Harry 님, Kayenta

출장 여행
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 1일
Dear Harry,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

R.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good safe place to stay with excellent staff.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 28일
Dear R.,Thank you for the perfect 5/5 rating! We're pleased to hear that you found our hotel a good and safe place to stay, and we appreciate your kind words about our excellent staff. Your positive feedback is valued, and we look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Russell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 28박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 28일
Dear Russell,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager