Jongmooon, thank you for leaving us a rating regarding your stay. I would love to know how we may best improve and what may have been missing. Please reach out to myself directly so we can ensure your next stay is a 10 out of 10 at least!

Thank you for sharing!

Thank you!

Thank you for the kind review of our friedly desk agents! We look forward to hosting your future St. Louis visits.

Thank you for taking a moment to share your experiance, we appreciate your patience as new team members are learning. We look forward to hosting your future visits!

Thank you for sharing!

Vielen Dank, dass Sie Ihren letzten Besuch mit uns geteilt haben! Wir haben Ihren Aufenthalt sehr genossen und hoffen, dass wir Sie auch in Zukunft bei uns begrüßen dürfen.

That's a fact! Thank you for staying with us!

Wonderful!

Thank you, Tanya!

Sheri, we appreciate your taking a moment to share some feecback!

Awesome!

Wonderful!

Krisit, thank you for sharing! Until next time... :)

Perfect, we strive for easy on both sides. We hope you will choose to stay again when your travels may bring you to St. Louis

We look forward to your return!

Thank you for sharing!

Thank YOU for sharing!

Thank you for sharing your first hand experiance with us! We are thrilled your family enjoyed every facit of their stay and lok forward to your return.

Thank you, Ashley!

Bonnie, we seriously couldnt get any closer to terminal 2 if we tried. Thank you for choosing to stay with us prior to your flight!

Shelah, thank you for taking a few moments to share!

Heather, thank you for sharing your feedback on your most recent stay! We lookforward to being your home away from home.

Daniel, after checking and then double checking to ensure nothing was missed, it appears your reservation was not charged a deposit at all. You are correct, as stated in your review here: there is a 200 deposit charged if you reside within 30 miles of our property, under the age of 21 at check-in, or if you will be choosing to pay with cash. All of wich the deposit is returned upon checkout provided there are no damages to the property. We do hope in the future, a deposit charged to other guests per policy, will not cause a disturbance to your stay.

Thank you for sharing! We hope to acheive those final stars next visit!

You cant get too much closer to 5 diffrent rental car locations all within a 3 block radius! Thank you for sharing

We look forward to that!

Lori, we thank you for such a great review! We strive for a home-away-from-home feel and we are greatful that was the takaway during your visit.

Thank you for sharing!

Thank you for sharing!

Cole, please reach out to us directly so we can hear further how we may be able to remedy this stay and areas of improvement!

Thank you for sharing!

Thank you for sharing!

Sara, we look forward to making your next visit a 5 star experiance.

Gracias

We appologize the incorrect keys were provided upon arrival to an unclean room, we are glad our desk agent was ble to quickly rectify the issue.

Thank you for sharing with us!

Thank you for taking a moment to share your experiance!

Thank you for sharing!

Joey, we are greatful we have become your go-to when a flight out of Lambert is needed!

Yolanda, we appologize for any mis-communication there may have been; if we as a hotel are not honoring a reservation charges do not stand. We do have our deposit policy articulated on all websites and reservation confirmations which do highlight this 200 hold. I am sorry it was missed! Please touch base with the hotel directly if any further assistance may be needed.

Thank you for choosing us when in St. Louis! Until next time, safe travels.

Informing us when anything may need improvement allows us to provide a better experiance for others, thank you for sharing!

Thank you for sharing!

Thanks to your candid feedback, Crystal, we have since revamped our breakfast offerings. Thank you!

We lookforward to your next stay!