2/10 - 너무 별로예요
Andrew
연인과의 여행
2024년 5월 14일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I stayed 2 nights for an event in the city. The first desk lady only spoke at a whisper and was incredibly difficult to hear, and was generally rude. Once I got to my room I saw it was not the one that I thought I was getting as the pictures had shown a couch and a view across the road. I had no couch, and was placed at the back of the building which is about 5 feet away from another building. Self parking around the corner is horrible and run by a lady that was so rude i thought about getting a new hotel. It was also $35 per night and not on-site like it was advertised. So I ended up opting for valet parking so that I wouldn't have to deal with it. When I left the hotel they sent two seperate valets to get my car and neither of them could figure out how to put the car into reverse (its a standard car). So I paid $100usd for 2 nights of valet and I had to drive my own car out of the garage. Nobody apologized for the inconvenience.
Every interaction with hotel staff was negative, and they all very obviously didnt want to themselves, or customers to be there.
The entire hotel had a weird smell, and the rooms looked like they were painted by someone who has never held a paint brush. Small bathrooms with a few minor plumbing issues. They show very few photos of the bathrooms for a good reason, very poor workmanship. We had 2 pillows with stains on them and the safe in the room didnt work. Literally nothing about this hotel met expectations and the staff was extremely rude.
Andrew
2024년 5월에 2박 숙박함