โIt was a wonderful stay. Clean room, well functioning elevator, kind and helping staff. The neighborhood was safe and peaceful. Restaurants, convenience stores, and subway stations were close by, easy to approach on foot. Room was small but given the affordable price it was never a problem for me.โ
โWe arrived early around 11 and just wanted to check our bags and start exploring before the 3 o'clock check in time, but were able to check in upon arrival which was a huge benefit. Our departing flight wasn't until 5 and they were able to hold our luggage for us so we didn't have to drag it around with us while we waited to go to the airport. Very safe location and we walked to most everything we wanted to see. Would definitely stay here again.โ
"Clean and comfortable room with a beautiful view. I regret that I stayed only one night. I would definitely stay at CitizenM Hotel again in the future!"
"We had a truly wonderful stay at this hotel, which made our trip to Boston even more special.
The location is unbeatable โ just a short walk from many major attractions, and only about 10 minutes from Back Bay Station. We walked everywhere during our stay! The hotel has a cafรฉ and a Mexican restaurant on the first floor, as well as a bar in the basement. Convenience stores and Whole Foods Market are nearby, which made it easy for us to grab fruits and snacks.
The staff were incredibly kind and helpful throughout our stay. Communication was seamless and efficient โ we appreciated being able to reach them easily via text, and any requests we had were addressed promptly and thoughtfully.
Our room had a shared bathroom, but we were very impressed with how clean and well-maintained everything was. Towels were provided generously, and the shared bathroom and shower facilities were spotless. The bedding was also clean and very comfortable. Thereโs even a microwave available in the basement, which was a nice bonus.
Thanks to this hotel, our Boston trip was elevated to a whole new level. It was truly the perfect place for our family, and if we ever return to Boston, we wouldnโt hesitate to stay here again. We are deeply grateful for the warmth and dedication of the staff โ thank you for making our stay so memorable."
