โThis hotel has been on our to-stay list for years and it rarely disappoints, This time we were in need of emergency medical service and that went perfectly smoothly. Clean, comfortable, a little dated in its room style, but usually without any issues. When I have had issues, they have always been settled to my satisfaction.โ
โThe hotel offers an affordable price and a convenient location close to Walmart, which was a great advantage during my stay. However, there were occasional disturbances at night, including loud disagreements between guests and dogs barking. While these incidents may not occur every day, they could impact light sleepers. Overall, it's a decent choice for those prioritizing budget and location.โ
โThe bed was amazing. The room was very clean and nice. The shower was decent but the water from the tub dripped steady all day and all night.
A little annoying but I just closed the bathroom door. The pool was very nice with plenty of lounge chairs. I didnโt realize when I booked it but no breakfast available. So we went to Providence Bagel shop. Amazing bagels. โ
โThe girlโs/ couples dream! It was so beautiful, comfortable and accommodating. Provided free slippers, robe, blackout curtains and in the middle of so much entertainment. Weโll definitely come back โ
"Clean and comfortable room with a beautiful view. I regret that I stayed only one night. I would definitely stay at CitizenM Hotel again in the future!"
"We had a truly wonderful stay at this hotel, which made our trip to Boston even more special.
The location is unbeatable โ just a short walk from many major attractions, and only about 10 minutes from Back Bay Station. We walked everywhere during our stay! The hotel has a cafรฉ and a Mexican restaurant on the first floor, as well as a bar in the basement. Convenience stores and Whole Foods Market are nearby, which made it easy for us to grab fruits and snacks.
The staff were incredibly kind and helpful throughout our stay. Communication was seamless and efficient โ we appreciated being able to reach them easily via text, and any requests we had were addressed promptly and thoughtfully.
Our room had a shared bathroom, but we were very impressed with how clean and well-maintained everything was. Towels were provided generously, and the shared bathroom and shower facilities were spotless. The bedding was also clean and very comfortable. Thereโs even a microwave available in the basement, which was a nice bonus.
Thanks to this hotel, our Boston trip was elevated to a whole new level. It was truly the perfect place for our family, and if we ever return to Boston, we wouldnโt hesitate to stay here again. We are deeply grateful for the warmth and dedication of the staff โ thank you for making our stay so memorable."
