외관

AC 호텔 바이 메리어트 서니베일 쿠퍼티노 여행 후기

4 out of 5
AC 호텔 바이 메리어트 서니베일 쿠퍼티노
597 East El Camino Real, Sunnyvale, CA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 655개 이용 후기 중 464개" "
평점 8 - 좋아요. 655개 이용 후기 중 111개" "
평점 6 - 괜찮아요. 655개 이용 후기 중 34개" "
평점 4 - 별로예요. 655개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 655개 이용 후기 중 18개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대부분 만족합니다. 요청했을 때 대응도 빠르고 깔끔하게 처리되었습니다. 다만, 5층은 수압이 약합니다.
2024년 1월에 6박 숙박함

10/10 - 훌륭해요

TAEJUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, kind and cosy place to take a rest. All of employees are very kind and they make my day
2024년 1월에 4박 숙박함
답변 제공: Frnando Vazquez 님, 2024년 1월 17일
Thank you for taking the time to provide your feedback about your recent stay at the AC Sunnyvale.We are glad we exceeded your expectations while staying with us.We look forward to servicing you in the future if your travel plans bring you back to Sunnyvale.

10/10 - 훌륭해요

JIN HO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 14일
Thanks for the perfect rating, Jin! We can't wait to see you again soon for another amazing experience at AC Hotel Sunnyvale Cupertino. Have a great day!

10/10 - 훌륭해요

KI-HYUN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 11월 22일
Ki-Hyun, thank you for your stellar rating of AC Hotel Sunnyvale Cupertino. We're thrilled to know you had a delightful stay, and we hope you'll return for another exceptional experience soon.

8/10 - 좋아요

CHUNSEOK

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good
전체적으로 깔끔하게 관리되고 있었습니다.
2023년 10월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 10월 19일
Chunseok, 감사합니다. AC Hotel Sunnyvale Cupertino에서 체류하신 경험에 대해 긍정적인 피드백을 주셔서 감사드립니다. 호텔이 깔끔하게 관리되고 있다는 당신의 말씀이 우리 팀원에게 큰 동기부여가 될 것입니다. 다시한번 방문하시길 기대합니다.

10/10 - 훌륭해요

Jihee

2023년 7월에 8박 숙박함
답변 제공: Customer Service 님, 2023년 7월 31일
Hello, Jihee. We're thrilled to see your max rating for AC Hotel Sunnyvale Cupertino. We continually aim to provide excellent stays and your rating serves as high praise. Thank you and we look forward to welcoming you back again soon.

10/10 - 훌륭해요

Myoungsang

2023년 1월에 3박 숙박함
답변 제공: Justin 님, 2023년 1월 23일
Thank you for your awesome review of the AC Sunnyvale! So glad you enjoyed your stay at our beautiful hotel!

4/10 - 별로예요

Keunmi

별로예요: 직원 및 서비스
Mod rooms are not soundproof at all.
2022년 12월에 2박 숙박함
답변 제공: Justin 님, 2022년 12월 30일
Thank you for taking the time to share your feedback with us. Will look into your issue to see if anything can change changed up updated. Thanks and Happy New Year!

8/10 - 좋아요

TAEWOO

좋아요: 숙박 시설 상태 및 시설
2022년 11월에 3박 숙박함
답변 제공: Justin 님, 2022년 12월 8일
Thank you for your feedback! Is there anything we could have done differently to have earned a higher score?

6/10 - 괜찮아요

sumo

출장 여행
깨끗한데 방음이 잘안됩니다. ㅠ
2022년 5월에 10박 숙박함
답변 제공: Justin 님, 2022년 6월 13일
Thank you for your feedback. Is there anything we could have done differently to have earned a higher score?

10/10 - 훌륭해요

SunYoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Strongly recommend!
2022년 4월에 2박 숙박함
답변 제공: Justin 님, 2022년 4월 26일
Thank you for your awesome review of the AC Sunnyvale! Looking forward to your next stay with us!

10/10 - 훌륭해요

dowon

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
All things are perfect
2022년 2월에 3박 숙박함
답변 제공: Jennifer 님, 2022년 2월 12일
Thank you so much for taking the time to let us know how we are doing! We hope to see you enjoyed your stay with us. Have a Happy Weekend!

6/10 - 괜찮아요

Jae Jun

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 8박 숙박함
답변 제공: Jennifer 님, 2021년 12월 8일
Thank you so much for taking the time to let us know how we are doing! We appreciate your feedback! Please let us know how or what we can do different. I will use this oppurtunity as a learning tool for our staff. Thanks again, and hope you have a wonderful day!

10/10 - 훌륭해요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 9박 숙박함
답변 제공: Jennifer 님, 2021년 12월 8일
Thank you so much for taking the time to let us know how we are doing! We appreciate your feedback! Hope you have a wonderful day!

6/10 - 괜찮아요

HAKSEUNG

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2021년 7월에 21박 숙박함
답변 제공: Jennifer 님, 2021년 9월 21일
Hello! We appreciate you taking the time to leave us feedback.We hope your travels bring you back to the Sunnyvale area! Have a wonderful day!

8/10 - 좋아요

RICHARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean but limited options food in area
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 25일
Richard, thank you for your feedback. We're glad to hear that you found the AC Hotel Sunnyvale Cupertino to be clean. While we understand there may have been limited dining options nearby, we hope you were able to enjoy your stay overall. Our team is always here to offer various recommendations to enhance your experience. We would love to welcome you back in the future!

10/10 - 훌륭해요

Heather

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was very clean and beautiful. It was modern and had nice things like a lighted bathroom mirror, rainfall showerheads. Everything looked modern and sleek. It was nice having an option to buy coffee and breakfast in the morning. Great place!
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Heather, thank you for sharing such a glowing review of AC Hotel Sunnyvale Cupertino. The team members will be delighted to hear you enjoyed the modern amenities and the convenience of buying coffee and breakfast. We hope to welcome you back soon!

10/10 - 훌륭해요

Miguel

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Miguel, thank you for your succinct feedback. We are delighted that your visit to AC Hotel Sunnyvale Cupertino met your expectations. We look forward to your next stay!

10/10 - 훌륭해요

Kirk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Definitely will stay here again
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Kirk, thank you for your kind words. The team at AC Hotel Sunnyvale Cupertino is thrilled to hear you'll definitely stay again. We're looking forward to welcoming you back.

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and bright and felt safe.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 19일
Amy, the team at AC Hotel Sunnyvale Cupertino is thrilled to hear you enjoyed a clean, bright, and safe environment. We hope to welcome you back soon!

10/10 - 훌륭해요

ram prasad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Ram, thank you for your kind words! The team at AC Hotel Sunnyvale Cupertino is thrilled to hear you had a positive experience. We're looking forward to welcoming you back soon!

8/10 - 좋아요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fast and efficient check in process. Clean and spacious corner suite.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 29일
Stephanie, thank you for sharing your positive experience at the AC Hotel Sunnyvale Cupertino. We are delighted to learn about your appreciation for the speedy check-in as well as your enjoyment of our tidy, generous-sized suite. We hope to welcome you back again soon.

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer service went above and beyond for us. We were visiting a relative in the hospital very early in the morning and took a chance to see if we could get an early check in and they welcomed us at that moment and told us they would have a room ready for us upon arrival…
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 26일
Lisa, it is wonderful to learn about your positive experience at AC Hotel Sunnyvale Cupertino. We are pleased that our team members were able to accommodate your needs and help make your visit more comfortable during a tough time. Your kind words truly encourage us, and we'll continue striving to exceed our guests' expectations. Thank you for sharing your review, and we hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

katerina 님, Paradise Valley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I enjoyed everything about this property and the staff is outstanding!!! We would only make one suggestion.. to place a proper door in the bathroom/ toilet vs the see through, not from ceiling to floor and side gap shower door ,which is fine for single occupants but lacks privacy for two people.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 26일
Katerina, it's great to hear that you and your husband had an enjoyable stay at AC Hotel Sunnyvale Cupertino. We're particularly delighted that our team members made a positive impression on you! We appreciate you taking the time to share your feedback regarding the bathroom design, and we'll certainly forward this to our management for their review. Looking forward to welcoming you back.

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Sara, thanks for choosing to stay at AC Hotel Sunnyvale Cupertino. We're thrilled that your visit met your expectations. We appreciate your high rating and hope to welcome you back in the future!

10/10 - 훌륭해요

Funda

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Funda, we're thrilled you had such a positive experience at AC Hotel Sunnyvale Cupertino. It's our pleasure providing top-notch experiences for our valued guests. We're looking forward to welcoming you back.

10/10 - 훌륭해요

Aleksandra

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 20일
Thank you for the 5 out of 5 rating, Aleksandra!We're thrilled to see how much you enjoyed staying at AC Hotel Sunnyvale Cupertino. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 - 훌륭해요

Henry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean Hotel and room also very clean and comfortable. The coffee service and others very good at the lobby.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Henry, it's wonderful to hear your enjoyment of the pristine condition and comfort of AC Hotel Sunnyvale Cupertino. We're delighted our coffee service and the amenities in our lobby met your expectations. We look forward to welcoming you back for another pleasant stay.

2/10 - 너무 별로예요

Yongqian

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Yongqian, it seems your experience fell short of expectations. We're committed to providing superior service and regret that it seems to have been missing during your stay. Thank you for your time. We look forward to having another chance to better serve you next time.

10/10 - 훌륭해요

TAK KUEN JOHN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty good location. Nice and Clean room.
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
It's great to know you found AC Hotel Sunnyvale Cupertino's location convenient and our rooms to be well-kept and appealing. Thank you for choosing us for your stay, and we eagerly anticipate your next visit.

4/10 - 별로예요

Louisa

출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This hotel is grossly understaffed. My first night, the hotel restaurant was closed due to being short staffed. The next morning the hotel breakfast was no better. It was staffed by only 1 employee, who was really doing their best, and was put in an unfortunate situation by management. The hotel breakfast was a completely disaster. There was very very little food out in the buffet. The only hot food options must be ordered, which was not possible with such short staffing. Several guests were complaining about the lack of food. Finally, a manager came out to help, but by this point many of us had to leave for meetings, conferences, airport. If you have dietary restrictions the food at the hotel breakfast is extremely limited. I was surprised at the poor options at the breakfast, you'd get more variety at a Holiday Inn. While the hotel design is very new and modern, due to being short staffed the communal areas were dirty--especially the breakfast area. Also for a new hotel, the noise is surprisingly bad. I could hear noise from the room above me. If you open the window, there is very loud noise from the street. Also the AC in my room didn't work and they couldn't move my room the first night. If you arrive, check your AC immediately. The staff was very kind and courteous, but they need more staff. I was shocked at the difference between the looks of the hotel and the service in the on-site dining.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Louisa, it's disheartening to read about the challenges you faced during your stay, especially concerning the operations of our restaurant and breakfast services. We acknowledge your frustrations and we're addressing this with our team members to ensure a smoother flow in the future. It seems the noise from neighboring areas also caused discomfort, which we genuinely regret. The remark about the air conditioning system is surprising. We typically address such concerns promptly, so we regret any delay during your visit. We value your observations about our team's politeness; it's gratifying to know our efforts to maintain a courteous ambiance were noted. Thank you for taking the time to voice your concerns; this feedback is integral for service improvements. We hope for an opportunity to provide a more satisfactory stay in the future.

10/10 - 훌륭해요

Tim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were most personable and helpful. They truly went above and beyond to ensure an excellent stay. Hotel rooms are modern and comfortable. The onsite bar and pub style food is a very nice convenience. My only suggestion for improvement would be to expand the onsite bar and food availability and menu options. As of my recent stay the days and hours of availability very limited.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Tim, we are thrilled to know that you had an enjoyable stay with us at AC Hotel Sunnyvale Cupertino. We appreciate your recognition of our team members' efforts to provide a memorable experience. It's wonderful to hear that you found our contemporary rooms and onsite conveniences impressive. Your feedback about the hours and menu options of our bar and food service has been noted and will be useful in our continuous efforts to enhance guest satisfaction. We look forward to having you with us again in the future.

10/10 - 훌륭해요

Beverly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved loved loved this property! Ashley was an amazing receptionist and everyone was so nice. Room was clean and many dinning options nearby.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 10일
Beverly, we're thrilled that you had such a delightful stay at AC Hotel Sunnyvale Cupertino. Our team members, including Ashley, were glad to ensure your experience was nothing short of excellent. We appreciate your recognition of the cleanliness of our rooms and our convenient location near various dining options. We eagerly await your return for another memorable visit!

6/10 - 괜찮아요

Trung

가족 여행
별로예요: 편의 시설/서비스
Room and location are great. Bathroom and housekeeping service was terrible this time. Drain plug and handle to switch between the shower head and tub faucet did not work making the tub unusable. Used wet hand towels in the tub from the previous day were not removed. Guests in room above were noisy past midnight.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 9일
Trung, it's disheartening to learn that your recent stay did not meet your expectations. Your feedback regarding the matters in the bathroom and your observations on housekeeping services are highly valuable. This will certainly be shared with the appropriate departments for review and action. Disturbances caused by other guests are unfortunately beyond our control, but we always aim to ensure a comfortable experience for all our guests. We hope you'll give us another opportunity to provide an improved experience in the future.

10/10 - 훌륭해요

Mitchell 님, Cupertino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Mitchell, thank you for choosing the AC Hotel Sunnyvale Cupertino and leaving a top score. We're looking forward to welcoming you back on your next visit.

10/10 - 훌륭해요

John 님, LINCOLN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
AC' are great properties!
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Thank you for the perfect rating, John!We are very pleased to hear that you had a wonderful stay at AC Hotel Sunnyvale Cupertino. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 29일
Linda, thank you for the outstanding score you've given AC Hotel Sunnyvale Cupertino. We're glad to see you've enjoyed your stay. We look forward to your next visit.

10/10 - 훌륭해요

Natanael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 11일
Natanael, your excellent rating for AC Hotel Sunnyvale Cupertino is truly appreciated. We are delighted that you enjoyed your stay, and we hope we can welcome you back in the near future.

10/10 - 훌륭해요

Tamiko

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 11일
Thanks for sharing this perfect rating, Tamiko!We're thrilled to hear you enjoyed your stay at AC Hotel Sunnyvale Cupertino! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 - 훌륭해요

Melica 님, Hanford

2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 19일
Melica, thank you for choosing the AC Hotel Sunnyvale Cupertino. We appreciate your support and are thrilled to receive your high rating. We hope to welcome you back soon.

10/10 - 훌륭해요

Varun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 12월 27일
Thank you for the great rating, Varun!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at AC Hotel Sunnyvale Cupertino! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 - 훌륭해요

Mia

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 29일
Mia, it's delightful to know you had a five-star experience at AC Hotel Sunnyvale Cupertino. Your high rating means a lot to our team and we hope to see you again in the future for another memorable visit.

2/10 - 너무 별로예요

LINDA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Customer Service 님, 2023년 12월 23일
Linda, it's regrettable to learn of your rating. Should you wish to share more about your experience, we are certainly open to learning more to understand how we could have served you better.

6/10 - 괜찮아요

Jess

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There is nothing extra. No real glasses, no microwave, no robe, no pool or hot tub, you pay for breakfast, pay for parking, pay for fast WiFi. Biggest complaint is the suffocating smell in the lobby, I have allergies and whatever chemical fragrance they are spraying made me so sick that I won't stay here again despite losing money on a non-refundable stay I had booked here in February. Also you have to use a key to use the elevator so getting Uber Eats was a major inconvenience compared to what it usually is.
답변 제공: Customer Service 님, 2023년 12월 24일
Jess, it appears our hotel did not align with your specific preferences, which we regret. Unfortunately, certain amenities and extras are subject to availability and may come at an additional cost according to our hotel's standards. About the scent in the lobby, we implement aromatic ambiance for our guests but we understand sensitivities may vary. On your next visit, please inform us about any concerns so we can make necessary adjustments for a comfortable stay. Furthermore, the key requirement for the elevator is a security protocol we have in place for guest safety. We're sorry that affected your delivery service convenience. We appreciate your feedback and hope to better serve your needs in the future if you chose to return.

10/10 - 훌륭해요

Vivek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 12일
Vivek, it's great to see such a high rating for AC Hotel Sunnyvale Cupertino! We appreciate you taking the time to rate your experience. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Gabriela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always accommodating!
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 12일
Gabriela, it's delightful to see your positive feedback for AC Hotel Sunnyvale Cupertino! Our aim is to always provide accommodating service to our guests. We look forward to hosting you once more.

10/10 - 훌륭해요

Davythe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the overall design. The lobby/dining/bar area was spacious, comfortable, and well styled.
2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 11월 28일
Davythe, we're thrilled to know that you appreciated the layout and aesthetics of the AC Hotel Sunnyvale Cupertino, particularly the lobby, dining, and bar area. Comfort and style are top priorities for us. We hope for the pleasure of welcoming you again soon.

8/10 - 좋아요

TIAWANNA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 10월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 11월 25일
Tiawanna, we're thrilled to hear you had a great stay at AC Hotel Sunnyvale Cupertino! We pride ourselves on creating a welcoming environment for our guests, and we're pleased to know your experience reflected just that. We appreciate your positive feedback and look forward to your next visit.

6/10 - 괜찮아요

richard

좋아요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 23일
Richard, thank you for your recent stay and providing your feedback. Even though words weren't shared, we understand there's room for improvement. We hope you choose us again, providing another chance to deliver a better experience.

10/10 - 훌륭해요

Chang-Chi 님, Dublin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facility is new and clean. I will go back.
2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 11월 14일
Chang-Chi, we're delighted to hear your positive comments regarding the pristine condition of AC Hotel Sunnyvale Cupertino. It's fantastic you intend to visit us again. We're looking forward to your next stay.