룸, 퀸사이즈침대 2개, 금연 | 책상, 암막 커튼, 다리미/다리미판, 무료 유아용 침대

베이몬트 인 & 스위트 바이 윈덤 스완턴/톨레도 에어포트 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 235개 이용 후기 중 87개" "
평점 8 - 좋아요. 235개 이용 후기 중 56개" "
평점 6 - 괜찮아요. 235개 이용 후기 중 43개" "
평점 4 - 별로예요. 235개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 235개 이용 후기 중 14개" "

7.2/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Dave

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean hotel and room. Comfortable bed and nice amenities. Located right next to airport and Ohio Turnpike.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Craig

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The good: no bed bugs The bad: dirty sheets and blanket on the bed. No elevator. They tried changing half the sheets and left a sheet with obvious stains on it. Do not stay here.

2/10 - 너무 별로예요

Jamie

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our tv and internet was cut out shortly after checking in. When speaking with the front desk about the issue we were met with hostility. Two employees then knocked on our door to talk in person, after the conversation they acted as if they walked away and then stayed close by our door to eavesdrop on our conversation.
2024년 3월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 4월 4일
Ms. Jamie, Sorry for the inconvenience of staying with us. On the night of March 28th you contacted us at the front desk at 12:30 am Not working TV and internet, me Milan (GM) and front desk assistant Toni came to your room door and apologized for the inconvenience. we apologize and inform you the internet and TV providers were conducting maintenance and service was interrupted for 5 hours. I offered you checkout with a complete refund and you decided to continue to stay and then me and my assistant left your room door and area completely.

8/10 - 좋아요

Kristine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is amazing
2024년 3월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 3월 26일
I'm glad to hear that you think the staff is amazing! It's always great to receive good customer service and have positive interactions with the people around us.

10/10 - 훌륭해요

Kristine

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is great, awesome breakfast, love the pool!!
2024년 3월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 3월 24일
I'm glad to hear that you had a great experience with the staff and enjoyed the breakfast at the hotel. It's also great to know that you loved the pool! I hope you had a wonderful stay overall.

6/10 - 괜찮아요

connie

좋아요: 청결 상태
...
2024년 3월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 3월 16일
Thank you!

8/10 - 좋아요

Robyn

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, liked cookies, hot breakfast although not great.
2024년 2월에 3박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 26일
Thank you for bringing your recent experience to our attention. We're thrilled to hear that our staff was friendly and that you enjoyed our cookies. However, we apologize that our hot breakfast did not meet your expectations. We're always striving to improve, so we appreciate your feedback. If there's anything else we can do to make your next visit more enjoyable, please don't hesitate to let us know.

6/10 - 괜찮아요

Maribeth

연인과의 여행
좋아요: 청결 상태
It was a good value for the price. The place was clean but showing wear and tear.
2024년 2월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 25일
Thank you for sharing your feedback with us. We're glad to hear that you found our prices to be good value and that you found our facility to be clean. We're sorry to hear that you noticed some wear and tear, and we'll be sure to address any areas that need attention. We appreciate your business and hope to have the opportunity to serve you again in the future.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 1월 30일
Thank you for taking the time to leave us a 5-star review!

6/10 - 괜찮아요

Joel

2024년 1월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 1월 11일
Thank you

4/10 - 별로예요

Debra

좋아요: 직원 및 서비스
Smells & looks clean but poor breakfast & bed bugs
The hotel smelled and looked clean when we came in as did the room. We looked for any problems with the bed or room, but did not see any initially. The bed was reasonably comfortable. The problems started the next morning when I got up and discovered bug bites in various places on my body. Then when we went down for breakfast at 8:30am we found they only had waffles, yogurt, cold egg pieces and dry bread, cereal and milk that was left sitting out on the counter. The juice machine did not work. The coffee machine only had one cup of coffee left. There were no sweet rolls of any kind and only three Cuties for fruit. There was no attendant for the area to ask about refills. We have made a notation not to stay at that hotel again.
2023년 12월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 3일
We are sorry to hear that your experience at our hotel was not up to your expectations. We take all feedback seriously and will be sure to address the issues you brought to our attention. We apologize for the inconvenience caused by the limited breakfast options and lack of attendants to help with refills. As for the bug bites, there are no bed bugs in any of our rooms at all and the room stayed in we have many guests who stayed in this room with no complaints. we have pest control services monthly where they service the rooms and check the rooms carefully with no issues. we will still investigate the matter and take necessary measures to ensure that our rooms are free from pests. We hope that you will give us another chance to provide you with a better experience in the future.

6/10 - 괜찮아요

Christine

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 1월 11일
Thank you

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
VERY GOOD STAY
STAY WAS VERY GOOD. NIGHT FRONT DESK EMPLOYEE WAS FRIENDLY, EFFICIENT AND WILLING TO ASSIST. ONLY SUGGESTIONIS TO CLEAN THE HAIR DRYER CORDS. DUST, GRIME BUILD UP TAKES AWAYS FROM THE HARD WORK OTHERS HAVE MADE TO MAKE THE HOTEL A POSITIVE EXPERIENCE.
2024년 1월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 1월 11일
Thank you for taking the time to share your feedback with us. We are glad to hear that your stay was enjoyable and that our front desk employee was friendly and efficient. We appreciate your suggestion to clean the hair dryer cords, and we'll make sure to address this issue promptly. We strive to provide a positive experience for all of our guests, and we appreciate your input in helping us achieve this goal. Thank you again for choosing to stay with us.

2/10 - 너무 별로예요

Lora

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked nothing. Will spend an extra 25 per night for a more upsated hotel. No hair dryer. No coffee pot. Flood damage in bathroom. Stinky pillows and dingy sheets. Small as hell tv and hard beds.
2023년 12월에 2박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 1월 11일
We're sorry to hear about your recent experience at our hotel. We strive to provide our guests with a comfortable and enjoyable stay, and it sounds like we fell short in your case. We understand your frustrations with the lack of amenities in your room and the condition of the bathroom. We appreciate your feedback and will work hard to improve in these areas. If you decide to give us another chance, we will make sure your next stay is much better. Thank you for bringing these issues to our attention.

10/10 - 훌륭해요

James

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Milan Patel(GM) 님, 2023년 12월 16일
Thank you

2/10 - 너무 별로예요

Margaret 님, Pine Bush

연인과의 여행, 출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was by far the worst experience I’ve had in a hotel. This must be a rent by the hour facility. Room was freezing, cold hard flooring, smells of chemicals and bad fragrances. I’m terrified that there are bed bugs, we had terrible sneezing, wheezing, difficulty breathing from the hideous smells and chemicals. Our dog was having the same reaction. Husband went to the front desk and was told we would need to rent another room in the hotel to get relief?!? Don’t book this - you will be sorry!!! Wyndham has been disgraced by associating with this property. The front desk clerk was polite but his hands were tied by corporate policies. Don’t rent a room in a hotel that has a sign saying “your transaction cannot be cancelled after 15 minutes” - DISGUSTING!!!!
2023년 12월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
I'm so sorry to hear about your awful experience at the hotel. It sounds like the room was not up to your expectations and caused you and your furry friend some discomfort. It's concerning to hear about the possibility of the strong odors in the room. I wish the front desk could have done more to help you out. Thank you for sharing your feedback.

10/10 - 훌륭해요

Nguyen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check-in and motel is in good condition
2023년 11월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
I'm glad to hear that the check-in process was easy for you. It's always great when things go smoothly! And it's good to know that the Hotel is in good condition. It's nice to stay in a place that is well-maintained and comfortable. I hope you have a great stay!

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스
Nice pet friendly place to stop for a night.
2023년 10월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
I'm so happy to hear that you found a pet-friendly place to stay for the night. It's always great to have accommodations that welcome our furry friends.

10/10 - 훌륭해요

Jenifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean, bed sheets had stains but overall things were comfortable. Easy access to the highway. Friendly staff. When checking in the gentleman answered his phone and continued to talk to someone, not in English. I felt out of place. Knowing that I was staying with a large portion of people from the same event, I expected things to be loud and busy. Both were true but the lady in the morning was amazing, friendly and helpful.
2023년 10월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
Thank you for taking the time to provide your feedback on your recent stay with us. We are pleased to hear that you found the room clean and comfortable, and that our staff was friendly and helpful. However, we apologize for the inconvenience caused during your check-in process. We understand how important it is to feel welcomed and comfortable, and we assure you that we will take steps to ensure that such incidents do not occur in the future. We are glad that your overall experience was positive, and we hope to welcome you back soon. Thank you again for choosing our hotel.

6/10 - 괜찮아요

samantha

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
So I would give this place an “average” rating. Has some good/bad issues. Oh man, Riley let me find somewhere to pull over. It was a very convenient location where we felt safe. Check in was easy except they over charged me then charged a DAILY DEPOSIT which was completely unexpected. I was reimbursed after I called Expedia. Not very happy about that. Room was mildly clean. At first glance looked clean until I found used ponytail bands on the floor and the dirt on the floor in the bathroom. The pool was open but only from 3pm-10pm which really sucks when you are there for 3-4 days and have kids who want to swim. The pool it’s dove was heated which was nice but the pool room was absolutely freezing with no heat. As for breakfast, it was 50/50 too. Waffles were delish but the frozen eggs and frozen sausage they kept on ice until you microwaved them were terrible. Final thought, next time would need to stay on the 2nd level as you could hear every sound from the room above. Would not say it’s the worst place or that I wouldn’t stay again but they definitely could put in a little effort to make it much better.
2023년 10월에 3박 숙박함
답변 제공: MilanPatel (GM) 님, 2023년 12월 16일
Thank you for sharing your feedback with us. We're sorry to hear that your stay with us was not up to your expectations. We appreciate your honesty and will take your comments into consideration as we work to improve our services. We're glad to hear that you found our location convenient and safe. We apologize for any inconvenience caused by the overcharge and deposit, and we're glad to hear that the issue was resolved. We'll also work to improve the cleanliness of our rooms and the quality of our breakfast items. We hope to have the opportunity to provide you with a better experience in the future. Thank you again for your feedback.

4/10 - 별로예요

Joanne

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Our room had lots of dead bugs in it and a could smell. I would suggest you keep driving and find somewhere else to go.
2023년 9월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
Thank you for bringing this to our attention. We apologize for the inconvenience caused by the dead bugs and unpleasant smell in your room. We take these issues seriously and will take immediate action to address them. If there is anything else we can do to make your stay more comfortable, please let us know. We hope to have the opportunity to serve you better in the future.

4/10 - 별로예요

Leah

가족 여행
별로예요: 숙박 시설 상태 및 시설
The property was totally adequate, not awesome. We needed an affordable, convenient place to stay at this location and this property provided that.
2023년 9월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
We're sorry to hear that the property didn't meet your expectations. We're glad to hear, however, that it provided what you were looking for in terms of affordability and convenience. If there's anything we can do to improve your experienceplease don't hesitate to let us know. Thanks for choosing our property for your stay. in the future,

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommend
It was great
2023년 9월에 5박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
Thank you for your feedback. We are glad to hear that your experience was great. We always strive to provide the best service possible, and it is very rewarding to receive positive feedback from our customers. If you have any further comments or suggestions, please do not hesitate to letue your input and are committed to improving our services to meet your needs. Thank you for choosing us. us know. We val

8/10 - 좋아요

Jennifer

2023년 9월에 2박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
Thank you

10/10 - 훌륭해요

Rebecca

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the hotel! Good bang for our buck. Pool is just closed until further notice. Breakfast was nice.
2023년 9월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
Thank you for your feedback and for choosing our hotel for your stay. We are glad to hear that you enjoyed your time with us and found it to be a good value. We apologize for the inconvenience with the pool closure and hope to have it up and running soon for our guests to enjoy. We are happy to hear that you enjoyed the breakfast and hope you had a wonderful stay overall. Thank you again for your feedback and we hope to see you again in the future.

8/10 - 좋아요

Bryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was very clean and staff was very helpful.
2023년 8월에 2박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our property very clean and our staff very helpful. We strive to provide our guests with thexperience, and your kind words make it all worth it. If you havents or concerns, please don't hesitate to reach out to us. We're always here to help! best possible e any other comme

6/10 - 괜찮아요

Quinn

2023년 8월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
Thank you

8/10 - 좋아요

Aidan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stop on a road trip with good restaurant next door
2023년 8월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
Thank you for taking the time to share your experience with us. We are glad to hear that our location was a great stop for your road trip and that you enjoyed the nearby restaurant.

8/10 - 좋아요

Ralph

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Shaky start but rectified quickly.
Check in fine. However all towels dirty, no ice bucket, no cups. Manager did rectify quickly.
2023년 8월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
Thank you for bringing this to our attention. We're sorry to hear that your towels were dirty and that there were no ice buckets or cups available. We're glad to hear that our manager was able to rectify the situation quickly. We appreciate your feedback and will work to ensure that these issues don't happen again in the future. Thank you again for your business and we hope to see you again soon.

10/10 - 훌륭해요

jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I use this property several times a year for trips from Philadelphia to Milwaukee, It is half way, convenient, quiet, clean, and perfect for me. It is not the Ritz..........but I don't need the Ritz!
2023년 8월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
Thank you for sharing your feedback with us regarding your experience at our property. We are thrilled to hear that you find our location convenient, quiet, and clean. We understand that our property may not be the Ritz, but we strive to provide our guests with a comfortable and enjoyable stay. We appreciate your loyalty and look forward to welcoming you back on your next trip to Milwaukee.

10/10 - 훌륭해요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I w
2023년 8월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
thank you

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our next door neighbor had there TV loud all night until 7 am.
2023년 8월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
I am sorry to hear that you had a difficult time last night due to your neighbor's loud TV. I can understand how frustrating that must have been for you, and I apologize for any inconvenience caused. please do not hesitate to let me know, and we will do our best to help resolve the situation..

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 6일
Thank you

10/10 - 훌륭해요

Jeanette

2023년 8월에 1박 숙박함
답변 제공: (GM) 님, 2023년 12월 16일
thank you

8/10 - 좋아요

David

2023년 8월에 2박 숙박함
답변 제공: Milan Patel(GM) 님, 2024년 2월 6일
Thank you

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 6일
Thank you

6/10 - 괜찮아요

Robert

2023년 7월에 2박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 6일
Thank you

10/10 - 훌륭해요

Mel

2023년 7월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2023년 12월 16일
Thank you

6/10 - 괜찮아요

Eric

출장 여행
The property is average at best. Staff is nice enough. Over priced for what you get.
2023년 7월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 5일
Thank you for sharing your feedback with us. We apologize for falling short of your expectations during your stay. We appreciate your comments about our staff and will continue to strive to provide excellent service. We take price concerns seriously and will review our rates to ensure we are providing fair value. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

4/10 - 별로예요

Cody

2023년 7월에 2박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 6일
Thank you

10/10 - 훌륭해요

jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unbelievably spotless, cleanest hotel I've stayed at in years.
2023년 7월에 3박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 6일
Thank you so much for your positive feedback! We're thrilled to hear that you had such a great experience at our hotel. It's always our goal to provide a spotless and comfortable environment for our guests, and we're glad to know that we achieved that during your stay. We hope to have the pleasure of hosting you again soon!

8/10 - 좋아요

Beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, well kept. Breakfast was lacking and CNN on the lobby TV was a turnoff. Overall, good hotel
2023년 7월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 6일
Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel clean and well-kept. However, we apologize for not meeting your expectations with the breakfast and the CNN channel in the lobby. We appreciate your honest feedback and will take it into consideration to improve our services. We hope to have the opportunity to serve you better in the future.

10/10 - 훌륭해요

Marla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The man at the desk was so patient when we were checking in. He helped us find a suitable room for our pet.
2023년 7월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 6일
Thank you for taking the time to share your positive experience with us. It's always great to hear when our team goes above and beyond to help our guests, especially when it comes to accommodating their furry friends. We appreciate your kind words and hope to see you again soon.

4/10 - 별로예요

Christina

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mohammad was very nice. However, there are several very disappointing and sorry to say DIRTY about this location. There were bugs all up and down the stairwells and hallways, no elevator (hope you don't have a lot of luggage!), the matresses were stained, dirty bathroom, poor continental breakfast, and poor room cleaning services. Our first room was ATROCIOUS, the smell was terrible, stains on the matresses (i wish i could upload pictures) and black mold stains in the toilet. Mohammad allowed us to move to a different room, which was better then the first, but still disappointing. The bathroom in the second room smelt of mold as well, the bathroom running board/tiles had been removed, and the cleaning service never bothered to make our beds, or empty trash. We luckly had clean towels, only because we placed the dirty ones outside the door. Breakfast- while the self make waffles were good, thats about the extent of it.... the rest was microwaved eggs and microwaved sausage. Questionable yogurt, a couple of apples and your choice of cheerios or bran cereal. Don't bother getting anything for the snack station as a small bottle of soda will cost you $4.
2023년 7월에 2박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 6일
Thank you for taking the time to share your experience with us. We're sorry to hear that your stay was disappointing. We take cleanliness and comfort very seriously, and we're disappointed to hear that we fell short in these areas. We appreciate you bringing these issues to our attention so we can work to address them. We apologize for any inconvenience caused and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

4/10 - 별로예요

Rodney

좋아요: 객실의 편안함
Ok have stayed in worse
Shower dirty, breakfast food all gone when we got down there. AC unit noisy, shower rod ready to fall off
2023년 6월에 2박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 6일
Thank you for sharing your experience with us. We are truly sorry to hear that you encountered several issues during your stay, including a dirty shower, breakfast food being gone, a noisy AC unit, and a shower rod that was ready to fall off. We understand the frustration this must have caused, and we want you to know that we take your feedback seriously. We will be sure to address these issues with our team to prevent them from happening again in the future. We hope to have the opportunity to welcome you back and provide you with a better experience.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is adjacent to the Toledo Express Airport. Now, I have stayed at airport hotels and they are loud, this place was not. I never heard a plane in the time I was there. Clean property and more affordable. Probably best for someone catching and early flight or something. It is a distance from restaurants and things, but convenience to the airport is key.
2023년 6월에 2박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 6일
Thank you for taking the time to share your experience with us. We're glad to hear that you found our property clean, affordable, and convenient for catching an early flight. We understand that being close to the airport can sometimes mean dealing with noise pollution, but we're happy to know that you didn't experience any disturbances during your stay. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Baymont-Toledo Airport
Convenient hotel right next to turnpike. Friendly staff. Comfortable rooms. Decent breakfast. Hot showers and clean towels. The facility is old and showing its age. Some bathroom fixtures are cracked but functional. The price is just right.
2023년 6월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 6일
Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel convenient and our staff friendly. We are sorry to hear that some of our bathroom fixtures are showing their age, but we are happy to hear that they are still functional. We appreciate your honest feedback and will take it into consideration as we continue to improve our facilities. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

MICHAEL

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Some of the room was not real clean and the bathroom at the pool had grass in it. All else was good and the staff was helpful and courteous.
2023년 5월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 6일
Thank you for bringing this to our attention. We're sorry to hear that some parts of your stay didn't meet your expectations. We appreciate your compliments about our helpful and courteous staff. We'll make sure to address the cleanliness issues with our team and ensure that everything is up to our high standards. Thank you for choosing to stay with us and we hope to have the opportunity to serve you again in the future.

6/10 - 괜찮아요

Thomas

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Plumbing needs updating
2023년 5월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 6일
Thank you for bringing this to our attention. We understand the importance of having updated plumbing, and we apologize for any inconvenience you may have experienced. Our team is currently looking into the issue and working on a solution. We appreciate your patience and will do our best to resolve this as soon as possible. Please let us know if there is anything else we can assist you with.

6/10 - 괜찮아요

CAROL

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Limited pool hours
Pool is only open 3-11, so the next morning you cannot access the pool or weight room. We would of liked to take the kids swimming and the front desk told us they would not open it. Breakfast was frozen eggs and frozen sausage that you had to microwave. 2 cereal choice, 1 fruit choice, waffles, toast and yogurt.
2023년 5월에 1박 숙박함
답변 제공: Milan Patel (GM) 님, 2024년 2월 6일
I'm sorry to hear that you had a disappointing experience at our hotel. We understand that having limited hours for the pool and weight room can be frustrating, especially if you were hoping to use them in the morning. As for breakfast, we're sorry that it didn't meet your expectations. We appreciate your feedback and will take it into consideration as we work to improve our offerings. Thank you for choosing to stay with us and we hope to have the opportunity to provide you with a better experience in the future.