2 개의 야외 수영장, 07:30 ~ 20:00 오픈, 일광욕 의자, 시설 내 인명구조원
예약 가능 여부 확인

라마다 리조트 바이 윈덤 사해 여행 후기

4 out of 5
라마다 리조트 바이 윈덤 사해
Dead Sea Road, Sweimeh

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 236개 이용 후기 중 78개" "
평점 8 - 좋아요. 236개 이용 후기 중 75개" "
평점 6 - 괜찮아요. 236개 이용 후기 중 28개" "
평점 4 - 별로예요. 236개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 236개 이용 후기 중 31개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

2/10 - 너무 별로예요

soojin

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 2박 숙박함
답변 제공: Zaid 님, 2019년 8월 21일
Dear Soojin , please share with us your feedback . Thanks

10/10 - 훌륭해요

Ryan 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a bit off the beaten path but I kind of enjoy that. Signage to the hotel itself is somewhat of a challenge if you come in at night. Property itself is nice and I love the shuttle to the Dead Sea.
2023년 9월에 1박 숙박함
답변 제공: Best Regards, Alaa Darweesh Front Office Manager 님, 2023년 10월 28일
Dear Valued Guest ,Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Ramada Resort & Spa Dead Sea. Our goal is to deliver a comfortable and warm experience. We hope to welcome you back for another wonderful stay soon!

10/10 - 훌륭해요

Chris

2023년 9월에 1박 숙박함
답변 제공: Best Regards, Alaa Darweesh Front Office Manager 님, 2023년 10월 28일
Dear Valued Guest ,We are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon.

10/10 - 훌륭해요

rémi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bien super piscines
2023년 9월에 1박 숙박함
답변 제공: Best Regards, Alaa Darweesh Front Office Manager 님, 2023년 10월 28일
Dear Valued Guest ,We are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon.

8/10 - 좋아요

Julianne 님, Mosman

좋아요: 청결 상태, 편의 시설/서비스
Not very clear with the dining options available and different staff members tell you different times and places to eat. Even wanted to charge for a milk sachet to have a cup of tea in my room which was meant to be included. No information in the room about eating options either other than a room service menu.
2023년 9월에 2박 숙박함
답변 제공: Best Regards, Alaa Darweesh Front Office Manager 님, 2023년 10월 28일
Dear Valued Guest ,Greetings from Ramada Dead Sea Resort & Spa Thank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. Once again Thank you and we are looking forward to welcome you back soon.

2/10 - 너무 별로예요

Gd

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Best Regards, Alaa Darweesh Front Office Manager 님, 2023년 9월 3일
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. The involved department has noted to do a necessary action so no re-occurrence will happen. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Best Regards,Alaa DarweeshFront Office Manager

8/10 - 좋아요

Lucie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Correct
Hôtel correct, buffet satisfaisant, pas simple d’y accéder de nuit
2023년 8월에 1박 숙박함
답변 제공: Alaa Darweesh Front Office Manager 님, 2023년 9월 3일
Dear Lucie ,Greetings from Ramada Dead Sea Resort & Spa Thank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. Once again Thank you and we are looking forward to welcome you back soon. Best Regards,Alaa DarweeshFront Office Manager

6/10 - 괜찮아요

Paolo Giorgio

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Alaa Darweesh Front Office Manager 님, 2023년 9월 3일
Dear Paolo Giorgio ,Greetings from Ramada Dead Sea Resort & SpaThank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Once .We look forward welcoming you back which we truly hope will be really soon. Best Regards,Alaa DarweeshFront Office Manager

10/10 - 훌륭해요

Asad

2023년 8월에 2박 숙박함
답변 제공: Best Regards, Alaa Darweesh Front Office Manager 님, 2023년 11월 18일
Dear Valued Guest ,We are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon.

8/10 - 좋아요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very nice and quite. It has private beach.big swimming pool. I recommend this place for everyone.
2023년 8월에 1박 숙박함
답변 제공: Alaa Darweesh Front Office Manager 님, 2023년 9월 3일
Dear Ahmed , Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Ramada Resort & Spa Dead Sea. Our goal is to deliver a comfortable and warm experience. We hope to welcome you back for another wonderful stay soon! Best Regards,Alaa DarweeshFront Office Manager

10/10 - 훌륭해요

Beverly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conforme à la description. Personnel chaleureux et accueillant. Navette gratuite pour se rendre à plage privée de la mer morte.
2023년 8월에 1박 숙박함
답변 제공: Alaa Darweesh Front Office Manager 님, 2023년 9월 3일
Dear Beverly, Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Ramada Resort & Spa Dead Sea. Our goal is to deliver a comfortable and warm experience. We hope to welcome you back for another wonderful stay soon! Best Regards,Alaa DarweeshFront Office Manager

10/10 - 훌륭해요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and close enough to the Dead Sea. They have shuttles to take you to a private beach or you can walk for about 10 minutes to their private beach.
2023년 8월에 1박 숙박함
답변 제공: Alaa Darweesh Front Office Manager 님, 2023년 9월 3일
Dear Ahmed , We are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon. Best Regards,Alaa DarweeshFront Office Manager

2/10 - 너무 별로예요

salem

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor property condition
2023년 7월에 1박 숙박함
답변 제공: Alaa Darweesh Front Office Manager 님, 2023년 9월 3일
Dear Salem , Thank you for your valuable feedback. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. We would like to apologize for the inconvenience we brought you during your stay. The involved department has noted to do a necessary action so no re-occurrence will happen. Once again Thank you and we are looking forward to welcome you back soon. Best Regards,Alaa DarweeshFront Office Manager

2/10 - 너무 별로예요

Zaina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

8/10 - 좋아요

Mayra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is professional, helpful and friendly

2/10 - 너무 별로예요

Ottavio

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sporca. Colazione pessima. Stanza che affaccia sul parcheggio dove arrivano i bus dei turisti a tutte le ore e gas di scarico e rumori sono insopportabili. Ho trovato della spazzatura sotto il letto, ho segnalato alla reception. Un errore mi hanno risposto. Dopo 5 ore torno in stanza e non era stato pulito nulla. Servizio Navetta-spiaggia comodo. Piscina sporca.
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Gaurab

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Too crowded, unfriendly staff, they keep on asking what time are you checking out multiple times.

8/10 - 좋아요

sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Camera spaziosa e pulita, phon non funzionante ma sostituito in 20 minuti. Resort grande ma servizi non eccellenti, navetta gratuita per la spiaggia del mar morto. Colazione da migliorare.

8/10 - 좋아요

Gaetan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hôtel de bonne qualité vieillissant, spécial touriste européen. Très bien situé pour l'accès à la mer morte.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Willy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon séjour avec personnel attentif
Très bon séjour.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

regnier

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent établissement. Personnel très agréable (Saamer parle très bien français). La piscine est très belle.
2023년 4월에 1박 숙박함

8/10 - 좋아요

CESAR USIEL 님, HAMMOND

좋아요: 직원 및 서비스, 편의 시설/서비스
Price
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy recomendado!
Hotel muy cómodo y con excelente acceso al mar muerto con su propio shuttle. el buffet esta delicioso y la habitacion super comoda y limpia.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

James 님, Great Barr

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a good modern hotel that suffers a little from its location, which is fairly isolated and away from other resort hotels. Nevertheless, the hotel is modern and well maintained, with two fantastic swimming pools - one with a water slide and a swim-up pool bar. Unlike some other resort hotels where you can walk to the Dead Sea, you'll need to take the free mini-bus shuttle instead. The hotel has its own car park, with plenty of free spaces. The room was very clean with a balcony offering a view of the Dead Sea. There was also WIFI access throughout the hotel. Dining options were okay, with a BBQ snack bar near the pool, the Sunset Terrace and the main restaurant that offers a dinner buffet for $15 JOD. Service in the restaurant for drinks was pretty slow and we finished our dinner before anyone came to take our drinks order. You should also be aware that this hotel did not serve any alcohol during our stay. Many other Dead Sea resort hotels do serve alcohol. Check-in was good, albeit they rigidly enforce the 3pm check-in time. However, you can use the pool whilst you wait to check-in and they provide free towels for you to use. Just make sure you've got your swimming gear on to make getting changed easier on arrival!

6/10 - 괜찮아요

rodrigo 님, madrid

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The beach needs some searious cleaning and lets be hones you go for the beach
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Marta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

SAM

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
don't nonrefundable
답변 제공: Reservation department 님, 2023년 3월 19일
thanks you for feed back

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We got upgrade to bigger room so it was nice. The room has view of the Black Sea. We walked to the private beach which was a nice walk. Had a lot of fun on the beach. Great hotel and stay.
2023년 3월에 1박 숙박함
답변 제공: Reservation department 님, 2023년 3월 16일
Dear Jeffrey,thank you ,

6/10 - 괜찮아요

Paul

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Preis Leistung top. Hotel selbst jedoch in die Jahre gekommen.
답변 제공: Reservation department 님, 2023년 3월 8일
thanks for feed back

8/10 - 좋아요

Austyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay at the Ramada very much. The staff is very helpful and friendly. The one thing I would change is adding water stations for free water around the hotel. If outside food and drink are not allowed, the least you can do is put out some sort of free water, so you aren’t having to spend 2 dollars for a bottled water.
2023년 2월에 3박 숙박함
답변 제공: Reservation department 님, 2023년 3월 8일
thanks for feed back

10/10 - 훌륭해요

Brett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Reservation department 님, 2023년 3월 8일
thanks for feed back

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t recommend
I’m not one for leaving reviews but I had to on this occasion. The hotel had a terrible smell! The smell was inside and outside of the hotel including the room. The room was mediocre, expected better from the Ramada. The air conditioning wasn’t working even though it sounded like it was, there was no cold air coming out. The bed linen made us feel itchy and the floor was not clean. Not to mention there were flies everywhere! We found dead flies in the room and around the hotel. The food was expensive and terrible. There is nothing around and you’re not allowed to bring your own food into the hotel. We ended up checking in at another hotel the next night and had a fabulous experience there! Super disappointed - this hotel / resort was icky!
2023년 2월에 3박 숙박함
답변 제공: Alaa 님, 2023년 2월 26일
Dear Valued Guest , Thank you for taking the time to share your feedback regarding your recent stay. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. The involved department has noted to do a necessary action so no re-occurrence will happen. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Best Regards,Nedal MasadehGeneral Manager

10/10 - 훌륭해요

Halimata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Reservation department 님, 2023년 3월 8일
thanks for feed back

10/10 - 훌륭해요

DIDIER

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Bara

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was affordable
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Le falta un poco de mantenimiento al hotel, pero en general está bien y cómodo. Los cuartos son muy amplios y con buenas vistas. Para acceder al mar muerto tienes que caminar bastante o usar un servicio de transporte que pasa cada 30 minutos.
2022년 11월에 1박 숙박함

4/10 - 별로예요

Emma

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함

8/10 - 좋아요

Grama 님, Lynnwood

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean Good Breakfast Close to Dead Sea Courteous Staff Recommend this place
2022년 12월에 1박 숙박함

8/10 - 좋아요

Elizabeth

2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

Marco

단체 여행
Cucina PESSIMA. Cibi scotti e igiene in cucina molto molto dubbia. Esempio più clamoroso: uova sode chiaramente avariate che, appena tagliate, hanno sprigionato un forte puzzo e rivelato un tuorlo di colore verdastro

4/10 - 별로예요

Tetsuya

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Mohammad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was perfect and want to thank Eileen originally from Philippine for all her help kindness and generosity. Bassam was so nice. I will come every year.
2022년 11월에 2박 숙박함

8/10 - 좋아요

Lars

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hög standard, men mycket flugor och myggor!
Jättefint hotell med hög standard! Bra strand och skyttelbuss till Döda Havet. T o m buffén var välsmakande. Ligger väldigt öde till, så det finns inga andra restauranger i närheten. Är nog det mest prisvärda alternativet av finhotellen rund Döda Havet. Bra laddningsuttag. Det är VÄLDIGT mycket flugor överallt runt Döda Havet, så var förberedda på detta. Det gäller överallt och inte bara här. Dock var det oerhört mycket mygg på Ramada. Dödade minst 40 st inne i hotellrummet och det satt flera hundra ute på balkongen. Då bodde jag ända på översta våningen. Det var färre i lobby och restaurang. Kan tänka mig att de använder kemikalier där för att bli av med odjuren. Men förutom insekterna var allt bra!
2022년 10월에 1박 숙박함

4/10 - 별로예요

Andrew

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overall the place seemed pretty dirty. There were a tonne of used beds out in the hallways when we arrived. Our room didn't have all the bed sheets replaced so we could see the top of the mattress (there was no mattress cover).
답변 제공: AMR 님, 2022년 11월 8일
Dear Andrew, Thank you for taking the time to share your feedback regarding your recent stay. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. The involved department has noted to do a necessary action so no re-occurrence will happen. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best Regards,Amr Hazaimeh Reservation Department,

10/10 - 훌륭해요

Robert

2022년 9월에 1박 숙박함

8/10 - 좋아요

MANUEL

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Ali

2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Lennert

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함

4/10 - 별로예요

Shina

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Inexpensive
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Daniel

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People smoke in all the rooms. The hotel is like an ash tray. It’s dirty. The staff were not trust worthy.
2022년 3월에 1박 숙박함
답변 제공: Reservation Department 님, 2022년 3월 27일
Dear Daniel , Thank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. I took a note of your comment about the prices. We will have a thorough review about our pricing to make sure we align ourselves in the market. Once again Thank you and we are looking forward to welcome you back soon. Best Regards