테라스/파티오

APX 달링 하버 여행 후기

3.5 out of 5
APX 달링 하버
8 Dixon Street, Sydney, NSW

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 243개" "
평점 8 - 좋아요. 1003개 이용 후기 중 418개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 178개" "
평점 4 - 별로예요. 1003개 이용 후기 중 89개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 75개" "

7.8/10

청결 상태

7.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
Couple stay
Good place, good location,
2020년 11월에 1박 숙박함

10/10 - 훌륭해요

Jiho

좋아요: 청결 상태, 객실의 편안함
good
It was so nice peoples are friendly and kindness
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
d location with the reasonable price
Good location. Located in China town and close to Darling Harbour. I could easily get to the main spots. Also the street is a bit busy with lots of restaurantes until late, the security seems like safe. I enjoyed staying here
2019년 12월에 1박 숙박함
답변 제공: FB 님, 2020년 1월 5일
Dear Guest, Thank you for taking the time to share your feedback on Hotels.com about your stay in APX darling Harbour. We always appreciate and hearing your feedback as well as your comments have been taken by heart. We value your patronage and look forward to the pleasure of welcoming you back again. Yours Sincerely, Florence B. Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행에 적합해요.
전박적으로 깨끗하고 직원들도 친절합니다.
2019년 12월에 1박 숙박함
답변 제공: FB 님, 2020년 1월 23일
Dear Guest, Thank you for taking the time to share your feedback on Hotels.com about your stay in APX Darling Harbour. We always appreciate and hearing your feedback as well as your comments have been taken by heart. We value your patronage and look forward to the pleasure of welcoming you back again. Yours Sincerely, Florence B. Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
차이나타운쪽이고 골목이 좀 시끄럽고 음식점 골목이라 연기가 많이나요 하지만 9시이후에 모두 문을닫아서 시끄럽진 않고 괜찮았어요 객실도 넓고 깨끗하고 미트도 가까운데 있어서 장보기도 편하고 위치도 좋았어요~
2019년 12월에 1박 숙박함
답변 제공: FB 님, 2019년 12월 14일
Dear Guest, Thank you for taking the time to share your feedback on Hotels.com about your stay in APX Darling Harbour. We always appreciate and hearing your feedback as well as your comments have been taken by heart. We value your patronage and look forward to the pleasure of welcoming you back again. Yours Sincerely, Florence B. Guest Relations Manager

8/10 - 좋아요

L 님, NSW

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
굉장히 넓고 침대도 많고 책상, 가구 등이 잘 갖추어져있어 편안한 느낌을 줬습니다 위치가 좋아 주변 구경하거나 다른곳 이동이편함
2018년 10월에 1박 숙박함
답변 제공: Karina K. 님, 2018년 11월 16일
Dear Guest, Thank you for choosing to stay at APX Darling Harbour and for taking out time to share your feedback on Expedia. APX Darling Harbour is conveniently located in the heart of Sydney’s entertainment district which makes it easy for our guests to explore all that the city has to offer. The team is happy to learn that you were very impressed with our overall service and facilities and we would like to let you know that it was a pleasure to be at your service during your stay. We value your patronage and look forward to the pleasure of welcoming you back again. Yours Sincerely, Karina K. Guest Relations Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There was no one at the front and phone was no answered. So I slept outside.
2018년 9월에 1박 숙박함
답변 제공: karina k 님, 2018년 9월 20일
Dear Guest, Thank you for taking out your valuable time to share your feedback on Hotels.com. We are reviewing your feedback with utmost urgency however due to anonymous nature of the review we could not trace your name in our property management system to carry out a detailed investigation. Yours Sincerely, Karina K. Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
요구하는 만큼 만족하게 될꺼에요
처음엔 주변이 깨끗하지 못하고 방도 어둡고 원룸같은 타입이라 생각했던 호텔의 모습이 아니라 실망했었는데, 2~3일 지나다보니 일일투어 소집장소와도 가깝고 식당과 편의시설이 많고 맛집과 관광지와도 가까워 위치도 좋고, 조리도 가능해서 만족도가 점점 커졌습니다. 다만 4일 숙박하는동안 청소도 안해주고, 수건교체도 안해주던데, 여행 나가실때 청소해달라고 요청을 따로 해야 할 것 같습니다.
2018년 6월에 3박 숙박함
답변 제공: karina k 님, 2018년 6월 26일
Dear Guest, Thank you for choosing to stay at APX Darling Harbour and for taking out time to share your feedback on Hotels.com. APX Darling Harbour is conveniently located in the heart of Sydney’s entertainment district which makes it easy for our guests to explore all that the city has to offer. The team is happy to learn that you were very impressed with our overall service and facilities and we would like to let you know that it was a pleasure to be at your service during your stay. We value your patronage and look forward to the pleasure of welcoming you back again. Yours Sincerely, Karina K. Guest Relations Manager

10/10 - 훌륭해요

Taeseung

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
디파짓좀
디파짓이 일주일이지나도 안돌아와영 다른건 다좋았어요 매우만족
답변 제공: karina k 님, 2018년 4월 3일
Dear Guest, Thank you for choosing to stay at APX Darling Harbour and for taking out time to share your feedback on Hotels.com. APX Darling Harbour is conveniently located in the heart of Sydney’s entertainment district which makes it easy for our guests to explore all that the city has to offer. The team is happy to learn that you were very impressed with our overall service and facilities and we would like to let you know that it was a pleasure to be at your service during your stay. We value your patronage and look forward to the pleasure of welcoming you back again. Yours Sincerely, Karina K. Guest Relations Manager

4/10 - 별로예요

kyungmin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
not bad
1. 컨벤션 ICC (달링하버)에서 걸어서 7분거리, 주변은 매우 안전한 지역입니다. 2. 차이나타운 초입이라, 한식당이 10초거리, 중식 일식당이 1분거리에 즐비 합니다. 한국거리도 걸어서 5분이라 혹, 한식없으면 못사는 분들에게는 매우 용이한 호텔입니다. 3. 상당히 넓고, 전기 그릴까지 갖춰져 있어 테라스 있는 방들은 바베큐도 가능할 듯 하네요. 4. 제 방은 3층에 차이나타운쪽으로 난 큰 테라스가 있는 덕분에 금요일에 시끄러워 잠을 이루지 못했습니다. 테라스가 그렇게 안전해 보이지도 않구요. 5. 24시간 리셥션이 아니라 아침8인가부터 저녁8시까지만 운영함을 염두에 두시기 바랍니다.
2017년 10월에 8박 숙박함
Dear Mr.Kyungmin, Thank you for choosing to stay at APX Darling Harbour and for taking out your valuable time to give us a constructive feedback. Allow me to first of all sincerely apologize to you for all the inconvenience caused and I thank you for providing us with valuable feedback. APX Darling Harbour is conveniently located in the heart of Sydney’s entertainment district which makes it easy for our guests to explore all that the city has to offer. The team is happy to learn that you were very impressed with our overall service and facilities and we would like to let you know that it was a pleasure to be at your service during your stay. On the issue of noise all our apartments are designed to allow the guests to be insulated from outside noise once doors are closed. We are now checking all our outside doors and windows to ensure that they are able to filter out sounds as per design. I hope that you will give us another opportunity to display our true APX hospitality in the not to distant future and we look forward to having you stay with us again. Yours Sincerely, Karina K. Guest Relations Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
작은 샤워부스, 세탁기 불편
오래된 호텔이라 청결도는 관리수준에 달려있는데, 실내는 그럭저럭 봐줄만 한 청소상태입니다. 그러나 실내에 있는 세탁기는 거의 관리가 안되어 세탁을 하면 안되는 수준으로 더럽고 파손되어 있었습니다. 공동세탁시설이 3층, 5층에 있다고는 하나 세탁기 1대, 건조기 1대 수준이라 불편합니다. 주변은 차이나 타운이라 야간에 소란합니다. 가격은 상대적으로 저렴한 수준입니다. 샤워 부스가 작아 매우 불편합니다.
2017년 7월에 7박 숙박함
Dear Guest, Thank you for choosing to stay at APX Darling Hrabour and for taking out your valuable time to give us a constructive feedback. Allow me to first of all sincerely apologize to you for all the inconvenience caused and I thank you for providing us with valuable feedback.We have received your feedback with a great deal of concern and assure you that such comments are not normal and a definite deviation from our standards. APX Darling Harbour is conveniently located in the heart of Sydney’s entertainment district which makes it easy for our guests to explore all that the city has to offer. Though it’s nice to know that you were very impressed with the location of the hotel however it was disappointing that the room service did not meet upto your expectations.Please do accept my sincere apologies for the same.Your comments with regard to the room service has been received with a great deal of concern and the same has been discussed with the concerned team members as not being acceptable. I do request you to let us know next time you stay with us if something does not meet with your expectations.This will allow us to have the same rectified immediately and provide you with a far better experience. I hope that you will give us another opportunity to display our true APX hospitality in the not to distant future and we look forward to having you stay with us again. Yours Sincerely, Karina K. Guest Relations Manager

10/10 - 훌륭해요

HOJIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시드니 달링하버 ICC 전시 출장 호텔 APX 달링하버 강추
시그니 ICC 전시장 출장 호텔로 대박 가까움 5분이면 어디든 갈수있고 근처 3분거리에 대형 한국식당 3개포함 양산박BBQ 점문점도 있다 대박입니다 시드니 ICC 전시 출장 호텔은 APX 달링하버 상추 배란다 방으로 예약시 애연가들은 행복하겠다~~~~
2017년 7월에 7박 숙박함
Dear Guest, Thank you for choosing to stay at APX Darling Harbour and for taking out time to share your feedback on Hotels.com. APX Darling Harbour is conveniently located in the heart of Sydney’s entertainment district which makes it easy for our guests to explore all that the city has to offer. The team is happy to learn that you were very impressed with our overall service and facilities and we would like to let you know that it was a pleasure to be at your service during your stay. We value your patronage and look forward to the pleasure of welcoming you back again. Yours Sincerely, Karina K. Guest Relations Manager

8/10 - 좋아요

Taeyang

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아파트먼트 호텔이라서 간단한 주방시설이 되있어서 좋았고 전체적인 관리는좋았는데 에어컨 관리가 너무안되있었다..
2017년 6월에 1박 숙박함
Dear Taeyang, Thank you for choosing to stay at APX Darling Harbour and for taking out time to share your feedback on Hotels.com. APX Darling Harbour is conveniently located in the heart of Sydney’s entertainment district which makes it easy for our guests to explore all that the city has to offer. The team is happy to learn that you were very impressed with our overall service and facilities and most of all, your emphasis on the quality of staff is most encouraging.People are our biggest assets and such praise is a reward for all their initiative and effort. We have also a taken note of your constructive feedback and assure you that the matter has been addressed with the seriousness it deserves.Please do accept my sincere apologies for the inconvenience caused. We value your patronage and look forward to the pleasure of welcoming you back again. Yours Sincerely, Karina K. Guest Relations Manager

10/10 - 훌륭해요

Young

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice experience in APX Sydney
I felt very nice atmosphere and Tidy Clean room and comfortable :) what ever you want you can use Anything in your accommodation
답변 제공: Karina K. 님, 2017년 3월 1일
Dear Ms.Young, Thank you for choosing to stay at APX Darling Harbour and for taking out time to share your feedback on Expedia. APX Darling Harbour is conveniently located in the heart of Sydney’s entertainment district which makes it easy for our guests to explore all that the city has to offer. We are glad that you were so wonderfully accommodated and taken care of during your last visit. Your kind words have encouraged the entire team and we would like to let you know that it was a pleasure to be at your service during your stay. We thank you for your patronage and look forward to the pleasure of welcoming you back again. Yours Sincerely, Karina K. Guest Relations Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfying experience
Excellent location, in terms of sightseeing. Though it's quite noisy at night (especially weekends) as it's in the center of China town. Huge room (was pleasantly surprised), though the service at reception was limited.

4/10 - 별로예요

Termsak

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed there for six nights, but the rooms were cleaned only once in 7 days. A staff requested $200 for deposit ($100 each room), he told me to refund the money after receiving the keys back. We left early morning and dropped the keys at the key box as advised. Nothing inside the room were damaged; still, I got $50.00 charged on my credit card after arriving in my country. Not recommend for any visitors.

10/10 - 훌륭해요

Dayna

Big space
2024년 5월에 1박 숙박함
답변 제공: Adele 님, 2024년 5월 6일
Dear Dayna,Thank you for your feedback regarding the room.We're delighted to hear that you find the room spacious. We always strive to ensure our guests have a comfortable and enjoyable stay.Please let us know if there is anything else we can assist you with during your time here.

8/10 - 좋아요

Crystal

단체 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Staff were friendly but its hard to get through via phone. Building is a little worn down but location is convenient. Worth what i paid 😌
2024년 5월에 1박 숙박함
답변 제공: APX Darling Harbour 님, 2024년 5월 4일
Dear Crystal. Thank you for choosing to stay at APX Darling Harbour and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

6/10 - 괜찮아요

Silvia

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The experience was very average. The only thing that bothered me was that they charged a $200 AUD security deposit to my card without notifying me in advance. It's okay to do this, but they should consult first. Also, they came to my room for inspections on two consecutive days to check the bed and bathroom. If they are going to do this, they could accomplish it in one visit. Since I was with my partner, they would knock on the door and open it immediately, not even giving us time to open it ourselves, so our privacy was not respected. I understand the need for these inspections, but please wait for the door to be opened as we could have been in an embarrassing situation. Additionally, I must say the quality of the mattresses is terrible; I could feel every spring and did not have a good rest. On the positive side, the location and cleanliness were good.
2024년 4월에 3박 숙박함
답변 제공: APX Darling Harbour 님, 2024년 4월 29일
Dear Silva.,Thank you for your review. Please be informed that the security bond was taken as per the terms and conditions of the bookings. The security bond is held in your account by your bank. Normally, the bank releases the bond 7 business days after you checked out. Please contact your bank and dispute the transactions. We thank you for your feedback and we look forward to serving you again.APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

6/10 - 괜찮아요

Paul

*Requiring physical CC @ checkin feels positively archaic. *Cockroaches every time you open a door or drawer *Cold shower 6am Friday Morning *Onsite parking @ $50 per night is a gouge - available for $13 round the corner on sussex st *King beds (two singles come apart too easily) *TV remote not working - retro 32" LCD also unable to find ANY signal * Tired and dated overall - Fraser suites across the road for not much extra a way better bet.
2024년 4월에 1박 숙박함
답변 제공: Chester 님, 2024년 4월 15일
Dear Paul,Thank you for your review! We wish to ask for more details in order to assist you better. Did you inform our staff about the issues you encountered while at the property? APX continuously aims to better the service and facilities we extend to our guests.

6/10 - 괜찮아요

Kenneth 님, perth

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The room was huge but a bit old and not well cleaned. We checked in on a Saturday and only had one small body wash supplied for 2 people for 3 days there is no housekeeping on Sunday and we put our towels on the floor on Monday but they were not replaced so we had to go to reception to get fresh towels. Tha staff were friendly and helpful
2024년 4월에 3박 숙박함
답변 제공: Chester 님, 2024년 4월 16일
Dear Kenneth,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. While we are glad to hear that you found our staff friendly and helpful, we regret that the cleanliness of the room and the availability of amenities did not meet your expectations.Please know that we take your comments seriously and are actively working to address these issues. We are gradually renovating our property to enhance the guest experience, including updating our rooms and improving our housekeeping services.Your feedback is invaluable as we strive to provide the best possible stay for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, where we aim to deliver a more satisfying experience.

2/10 - 너무 별로예요

Patrick

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rats & decaying rats in the basement, an overall smell in the building of uncleanliness, old stained carpets, stained mattress, no mattress covers, street workers in and out of the property, drug abuse in front of the building… I booked for three nights and left after one night only because I couldn’t find another hotel at that time. 3 guests did the same. No reimbursement provided. I wish health and safety concerns would be taken more seriously by this hotel and by Expedia.
2024년 3월에 3박 숙박함
답변 제공: Chester 님, 2024년 3월 22일
Dear Patrick,We apologize for the inconveniences you experienced during your recent stay. Rest assured, we are actively addressing the concerns raised regarding cleanliness, pest control, and safety to ensure a more comfortable environment for all our guests. Your feedback is invaluable, and we thank you for bringing these issues to our attention. We hope you will consider giving us another opportunity to exceed your expectations in the future.

6/10 - 괜찮아요

Bill

2024년 3월에 1박 숙박함
답변 제공: Chester 님, 2024년 4월 2일
Greetings from APX Parramatta!We would like to thank you for choosing to stay at APX Darling Harbour.We reached out to you as we have noticed your rating of 3.0 on Expedia reviews.We would highly appreciate you may share your experience with us during your stay. Your information will help us improve the service accordingly.Please do not hesitate to contact us should you have further questions or concerns.Thank you for your support.

2/10 - 너무 별로예요

jenny

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room and facility are different from the presentation in the booking site. Reception was not helpful. Dissappointed with what photos displays and details in the website.
답변 제공: Chester 님, 2024년 2월 27일
Dear Jenny,Thank you for your review! We wish to ask for more details in order to assist you better. Nonetheless, we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests.

4/10 - 별로예요

Live

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like was such a cheap budget hotel nothing like what expect from advertised. Location was ok but not think going back
2024년 1월에 1박 숙박함
답변 제공: Chester 님, 2024년 2월 8일
Dear Live,Thank you for choosing to stay at APX and for your review! We wish to ask for more details in order to assist you better. Did you report any issues you encountered while on the property? APX continuously aims to better the service and facilities we extend to our guests.

10/10 - 훌륭해요

Brodie

2024년 1월에 1박 숙박함
답변 제공: Chester 님, 2024년 2월 1일
Dear Brodie,Thank you for choosing to stay at APX Darling Harbour and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

8/10 - 좋아요

Imogen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was excellently located and we enjoyed our stay very much. The only downside was that there was very little hot water in the shower, such that on the second day there was only cold water.
2024년 1월에 2박 숙박함
답변 제공: Chester 님, 2024년 1월 31일
Dear Imogen,Thank you for choosing to stay at APX Darling Harbour. Did you inform our staff about the hot water? APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

2/10 - 너무 별로예요

c

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid this place
They charged us for 3 people saying that it had a sofa bed, it did not have sofa bed. The bed was very uncomfortable, the mattress the worse quality and who knows how old. You could feel the springs clearly, I removed the sheets to check the matress and it had yellow stains all over, it looked like a matress that you can pick up from the side of the road for free. how disgusting
2023년 12월에 1박 숙박함
답변 제공: Chester 님, 2024년 1월 25일
Dear C,We appreciate you making us aware of your experience. We wish to ask for more details in order to assist you better. Did you complain the issue with the reception?. APX continuously aims to better the service and facilities we extend to our guests. .

10/10 - 훌륭해요

Sudesh

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice convenient place to stay, value for money, highly recommenced.
2024년 1월에 4박 숙박함
답변 제공: Chester 님, 2024년 1월 22일
Dear Sudesh,Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

8/10 - 좋아요

Miki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
APX great place
Unit so close to China Town in the heart of everything yet quiet as Service was amazing friendly and welcoming Bed was a little hard for us but that was our only complaint highly recommended APX will stay again
2023년 12월에 1박 숙박함
답변 제공: Chester 님, 2024년 1월 8일
Dear Miki,Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

2/10 - 너무 별로예요

Darren

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked 3 nights here in December 2023 and booked through wotif ! When I booked this hotel as I have very small chihuahua 4 kgs , went on wotif pressed on filter pet friendly accommodation in Sydney this app darling harbour hotel come up in this category so to make sure I scrolled down to hotel policies that clearly stated pets are allowed at an extra rate so thought ok and booked my accommodation. When I arrived man at counter saying no dogs allowed here at all then cleaner in there hotel using a blower in reception area blew all this dirt straight in my face while I’m sitting in reception chair I said excuse me can you not do this to which he said move I can’t believe this place . Then I spoke to a manager over phone who was so arrogant and rude did not care !!! Very unhelpful staff argumentative and cleaner clearly has no protocols at all thinking he was in the right and never once apologised which I find absolutely disgusting. Do not give this place your hard earned money trust me they are worst hotel experience I’ve ever had and I have stayed in a lot of places at very least the customer service needs to be more understanding not argue with customer ever , cleaner should just be sacked and manager is a joke very arrogant and argumentative aswel . So so poor
2023년 12월에 3박 숙박함
답변 제공: APXOperations 님, 2023년 12월 27일
Dear Darren,Thank you for giving us your feedback. We apologize for the inconvenience you encountered. As per our Hotel policy, we do not allow pets on our property. We continuously aim to better the service and facilities we extend to our guests.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
I have stayed at APX Darling Harbour a number of times over the last few years. The location is great and the rooms are quite large. However, the rooms and bathrooms are beginning to look tired and in need of a major refurbishment. Also reception is often unattended, which can be annoying.
2023년 12월에 2박 숙박함
답변 제공: Chester 님, 2023년 12월 22일
Dear Guest,Dear guest,Thank you for your continued stays at APX Darling Harbour and for sharing your thoughts. We are pleased you enjoy our great location and spacious rooms.We appreciate your feedback on the room and bathroom conditions, and we are actively planning a major refurbishment to address these concerns.Your loyalty means a lot to us, and we look forward to providing you with an enhanced experience during your future visits.Warm regards,

2/10 - 너무 별로예요

KHALID

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: APXOperations 님, 2023년 12월 6일
We would like to thank you for choosing to stay at APX Darling Harbour. We reached out to you as we have noticed your rating of 2.We would highly appreciate you may share your experience with us during your stay. Your information will help us improve the service accordingly.Please do not hesitate to contact us should you have further questions or concerns.Thank you for your support.

4/10 - 별로예요

Maria

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lift was not working. Had to use emergency exit stairs to get to the 4th floor and down. No help provided to carry our luggage. Bed was uncomfortable and so as the pillows.
2023년 12월에 1박 숙박함
답변 제공: Chester 님, 2023년 12월 6일
Dear Maria,We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. We continuously aim to better the service and facilities we extend to our guests.

8/10 - 좋아요

Afa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like their service and i like everything around the hotel.
2023년 11월에 1박 숙박함
답변 제공: Chester 님, 2023년 12월 4일
Dear Afa,Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

8/10 - 좋아요

Meiliana

2023년 11월에 1박 숙박함
답변 제공: Chester 님, 2023년 11월 3일
We're pleased to hear that you're happy with your stay. Thank you for your input, and we look forward to welcoming you again.

4/10 - 별로예요

KAORU

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
良い立地、最低のサービス
展示会場ICCに近くて便利そうだったので予約したが、サービスがひどい。 1.フロントに人がいない事が多い。『御用の方は電話して』と書いてあったが、国際電話になるため電話はできない。30分待った。 2.書類を印刷しようと思いプリンターを借りようとしたが、NOと言われた。そのサービスはないと言われた。目の前にプリンターあるのに。 3.チェックアウト日にスーツケースを預かってもらおうと思ったが、朝8時以降でないとフロント開かないとの事で、それ以前はNOと言われて預かってもらえなかった。 4.テレビがno signalで付かなかった。フロントに言って直してと言ったら、担当者はちょっと試して『わからないから明日』と言って、翌日言ったが直してくれなかった。 このサービスで一泊2万は高すぎる
2023년 10월에 5박 숙박함
답변 제공: Chester 님, 2023년 10월 15일
Dear Kaoru,We apologize for the inconvenience you experienced during your stay. We will address the issues with front desk availability, printer service, luggage storage, and TV problems to enhance your experience in the future. Thank you for choosing to stay with us.

8/10 - 좋아요

Mr Robert T

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient place to stay
We stayed at this hotel for a week. The location was convenient for us. It was an easy walking distance to the light rail network and there were dozens of places near by where we could eat. Our room was well equipped with everything we could need in a week and the staff very obliging and helpful. The only complaints we have are that the bed is a bit dippy in the middle and there was an issue with the lifts which were not always working. The only stairs available were the fire escapes and our floor was not always accessible when the lifts were out.
2023년 10월에 7박 숙박함
답변 제공: Cee Ann 님, 2023년 10월 13일
Dear Mr. Robert,Thank you for choosing our hotel and sharing your feedback. We're delighted you found our location convenient, your room well-equipped, and our staff helpful. We apologize for the bed and lift issues; we're working on improvements. Your comfort is our priority, and we hope to welcome you back soon.Regards,Cee Ann

6/10 - 괜찮아요

Cherie

아이를 동반한 가족 여행
Great location. Room wasn’t ready on time which isn’t too much of a problem however there was a cockroach infestation throughout bathroom and kitchen. I advised the front desk and he didn’t seem that concerned. Wasn’t offered any compensation or other feedback mechanism- didn’t really seem to care.
2023년 10월에 2박 숙박함
답변 제공: Chester 님, 2023년 10월 9일
Dear Cherie,Thank you for your valuable feedback. We're delighted to know you enjoyed our great location.However, we deeply apologize for the inconveniences you encountered during your stay, including the delay in room readiness and the issue with the cockroach infestation. Your experience does not align with our standards, and we will be addressing these concerns to ensure a more comfortable stay for our guests.We appreciate your feedback and will use it to improve our services. We hope to have the opportunity to serve you better in the future.Regards Chester

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 1박 숙박함
답변 제공: Chester 님, 2023년 10월 8일
Dear Mr., David,Thank you for taking the time to share your feedback. We appreciate your kind words about APX.Regards,Chester

10/10 - 훌륭해요

Sothery

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Stayed one night, great location and the staff is very accommodating and friendly. Would stay again :)
2023년 10월에 1박 숙박함
답변 제공: Cee Ann 님, 2023년 10월 8일
Thank you for choosing to stay at APX Darling Harbour . We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.Regards,Cee Ann

8/10 - 좋아요

Amy

출장 여행
좋아요: 청결 상태
I’ve read the bad reviews and if I was paying full price for a room I would also be somewhat surprised at the cost. Rooms I have stayed in need some renovation in places. However if you can get a deal around $150 you’ll enjoy the place much more than a Sydney pub room. The $200 bond is however painful!
2023년 10월에 1박 숙박함
답변 제공: Chester 님, 2023년 10월 6일
Dear Ms., Amy,Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your honest feedback and your understanding of the pricing.We do acknowledge that some areas may require renovation, and we are continually working to improve the overall quality of our accommodations. We are pleased to hear that you found value in the reduced rates we offer, and we hope it contributed to a more enjoyable experience.Regarding the bond, we understand that it can be an inconvenience, and we are actively exploring ways to make this process smoother for our guests.We hope to have the opportunity to welcome you back in the future and provide an even better experience.Sincerely,Chester

8/10 - 좋아요

Helen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Handy to everywhere we needed to go
2023년 9월에 2박 숙박함
답변 제공: Chester 님, 2023년 10월 2일
Dear Helen,Thank you for your feedback regarding our convenient location. We're pleased to have been handy for all your travel needs. Your satisfaction is important to us, and we hope to serve you again in the future.Regards, Chester

10/10 - 훌륭해요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Nice appartment with all the facilities. Will consider again next time I am in Sydney.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Ocean

2023년 9월에 1박 숙박함
답변 제공: Megan 님, 2023년 10월 10일
Hi there!Thank you for staying with us and providing your feedback. We would greatly appreciate any additional information on how we can further improve our services.Regards,

8/10 - 좋아요

Meiliana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Cee Ann 님, 2023년 9월 6일
Dear Ms. Merliana,Thank you so much for taking the time to share your feedback following your recent stay with us. Regards,Cee Ann

10/10 - 훌륭해요

Jaye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Cee Ann 님, 2023년 8월 17일
Dear Mr. Rix,Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.Kind Regards,Cee Ann

6/10 - 괜찮아요

Bruce

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Cee Ann 님, 2023년 8월 17일
Dear Mr. Seidel,Greetings from APX darling Harbour!We would like to thank you for choosing to stay at APX Darling Harbour. We reached out to you as we have noticed your rating of 3.0 on Expedia reviews.We would highly appreciate you may share your experience with us during your stay. Your information will help us improve the service accordingly.Please do not hesitate to contact us should you have further questions or concerns.Thank you for your support.Kind Regards,Cee Ann

10/10 - 훌륭해요

Adam David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Cee Ann 님, 2023년 8월 11일
Dear Mr. David,Thank you for choosing to stay at APX Darling Harbour and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Kind Regards,Cee Ann

2/10 - 너무 별로예요

Anthony

2023년 8월에 1박 숙박함
답변 제공: Cee Ann 님, 2023년 8월 11일
Dear Mr. Anthony,Greetings from APX Darling Harbour!We would like to thank you for choosing to stay at APX Darling Harbour.We reached out to you as we have noticed your rating of 2.0 on Expedia reviews.We would highly appreciate you may share your experience with us during your stay. Your information will help us improve the service accordingly.Please do not hesitate to contact us should you have further questions or concerns.Thank you for your support.