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힐튼 시드니 여행 후기

5 out of 5
힐튼 시드니
488 George Street, Sydney, NSW

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1006개 이용 후기 중 569개" "
평점 8 - 좋아요. 1006개 이용 후기 중 249개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 97개" "
평점 4 - 별로예요. 1006개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 37개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Gil Nam

2024년 2월에 2박 숙박함
답변 제공: Von 님, 2024년 2월 16일
Dear Gil NamMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and hope to have the pleasure of welcoming you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Jongwoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Von 님, 2024년 1월 9일
Dear JongwooMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Minkyu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Von 님, 2024년 1월 9일
Dear MinkyuMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.Your positive feedback is very much appreciated, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

2/10 - 너무 별로예요

SUNG EUN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Von 님, 2023년 12월 22일
Dear SUNG EUNMany thanks for taking the time to post a rating following your recent stay at Hilton Sydney.We do apologise for falling short of your expectations on this visit but hope you will give us another opportunity to welcome you back in the future.Kind regardsAngela BlackExecutive Office

8/10 - 좋아요

Kim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치는 정말 최고입니다. 쇼핑가 한복판에 역도 가깝고 QVB코앞이라 정말 편해요. 다만 싱글배드는 너무 작고 기울어져 있더군요.
2023년 11월에 4박 숙박함
답변 제공: Von 님, 2023년 11월 29일
Dear KimMany thanks for taking the time to post a review of your recent stay at Hilton Sydney. We greatly appreciate your overall positive feedback and hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

YEONG GYEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Von 님, 2023년 10월 10일
Dear YEONG GYEONGMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your positive score and hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

8/10 - 좋아요

HEE JEONG

2023년 9월에 2박 숙박함
답변 제공: Von 님, 2023년 9월 20일
Dear HEE JEONGMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.Your feedback is most appreciated, and we trust you enjoyed your stay.Thanks again for your input and hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Jaesong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 12박 숙박함
답변 제공: Von 님, 2023년 7월 17일
Dear JaesongMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly the positive score and hope to welcome you back to our Hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

wonseok

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Von 님, 2023년 7월 5일
Dear wonseokMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your positive score and hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함
답변 제공: Von 님, 2023년 5월 23일
Dear AnonymousMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your feedback, and hope to have the opportunity of welcoming you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Haekyung

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was perfect. Right next to QVB and tram/train station. The staff were friendly and helpful.
2023년 4월에 5박 숙박함
답변 제공: Von 님, 2023년 5월 8일
Dear HaekyungMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about the location and staff, and will certainly share your kind words with our teams.Thanks again for your input, and we hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족
위치가 너무 좋아요! 4인가족을 위한 커넥팅룸도 넘 맘에 들어요
2022년 12월에 6박 숙박함
답변 제공: Von 님, 2023년 1월 31일
Dear AnonymousMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your positive feedback, particularly about our family rooms, was greatly appreciated and will be shared with our teams.We hope to welcome you back in the futureKind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Donghun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 객실과 맛있는 조식!
2021년 12월에 1박 숙박함
답변 제공: Von 님, 2022년 1월 9일
Dear Donghun Many thanks for taking the time to post a rating of your recent stay at Hilton Sydney. It was very pleasing to see that you were very happy with everything, and we look forward to welcoming you back to our hotel in the future. Kind regards Angela Black Executive Office

8/10 - 좋아요

Linjie J

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 1월에 3박 숙박함

8/10 - 좋아요

mijin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
위치 굿
위치가 너무 좋았어요! 쇼핑하고 어디든 걸어가거나 교통으로 이동하기 편리했습니당 :)
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 3박 숙박함

8/10 - 좋아요

Jun young

2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

별로예요: 청결 상태
2019년 10월에 2박 숙박함

8/10 - 좋아요

Christopher 님, Runaway bay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No
2024년 5월에 1박 숙박함
답변 제공: Von 님, 2024년 5월 21일
Dear MichelleMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Nichole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay. Comfortable bed and pillows are amazing. Room was excellent
2024년 5월에 1박 숙박함
답변 제공: Von 님, 2024년 5월 14일
Dear NicholeMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your very positive feedback, particularly about the room, and will share your kind comments with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Kelly

별로예요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Von 님, 2024년 5월 8일
Dear KellyMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your very positive score and hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - 좋아요

Funahashi

가족 여행
The Japanese staff was very kind and competent.
2024년 5월에 3박 숙박함
답변 제공: Von 님, 2024년 5월 6일
Dear FunahashiMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback about our Japanese staff and will share your kind comments with them.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - 좋아요

Chie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
掃除が行き届いてない。
2024년 4월에 3박 숙박함
답변 제공: Von 님, 2024년 5월 6일
Dear ChieMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We do apologise for falling short of your expectations, particularly in relation to cleaning. Rest assured that your comments have since been shared with our Executive Housekeeping team for their immediate attention and action.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything good
2024년 4월에 2박 숙박함
답변 제공: Von 님, 2024년 4월 30일
Dear ThomasMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your very positive rating and comments and hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good central location
2024년 4월에 3박 숙박함
답변 제공: Von 님, 2024년 5월 1일
Dear JohnMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and rating and hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Elizabeth 님, Dulwich

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, tram or walking distance to Darling Harbour (great dining options), Rocks (historic pubs) and Circular Quay (view of Bridge, Opera House and ferries to Manly etc). Staff go above and beyond to be helpful.
2024년 4월에 4박 숙박함
답변 제공: Von 님, 2024년 5월 1일
Dear ElizabethMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your positive comments, particularly about our staff and location, were also most appreciated and will be shared with our teams.Thanks again for your input, and we hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

6/10 - 괜찮아요

Lind

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, close to main shopping area, restaurants, pubs/bars and public transport
2024년 4월에 1박 숙박함
답변 제공: Von 님, 2024년 4월 24일
Dear LindMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your informative feedback and hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Vangana Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location
2024년 4월에 2박 숙박함
답변 제공: Von 님, 2024년 4월 24일
Dear Vangana RobinMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.Your positive score is very much appreciated, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Joe

연인과의 여행
좋아요: 편의 시설/서비스
Excellent service
2024년 4월에 3박 숙박함
답변 제공: Von 님, 2024년 4월 24일
Dear JoeMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive score and comment about our service.Hopefully, we will have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - 좋아요

Juanita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
My experience overall was very pleasing! However, the room I booked and paid for online was unfortunately not up to standard. I booked a Junior Suite to celebrate and spoil my partner for their birthday. The absolute selling point for me and the whole reason I booked that room was the retracting glass doors separating the bathroom from the bedroom which allowed us to watch TV/movies while enjoying the spa bath and then secondly, the room rate worked with my budget. I was very excited to surprise my partner with this only to find on arriving to our room that one of the glass doors was completely unusable having broken away from the track sliding device and not able to be moved at all. I rang reception straight away who had a maintenance person at the room within 10mins. The man was very polite and pleasant and understood immediately what was wrong. I asked if the hotel could possibly move the door just so we could see and watch the TV we would be happy with that but he explained it was too dangerous to even attempt. So I asked if we could be moved to another room with working glass doors. He said he would need to speak with his duty manager and returned within 5 minutes to advise us we had been assigned to a new, bigger suite. Wow!! Absolutely stunning room with superb views from every window! And the bathroom had a bigger spa bath with its own TV on the wall. Thank you Hilton Sydney, we appreciate your excellent customer care and service.
2024년 4월에 1박 숙박함
답변 제공: Von 님, 2024년 4월 15일
Dear JuanitaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We take on board and greatly appreciate your detailed comments and pleased to see that our team actioned your requests efficiently and to your ultimate satisfaction. Rest assured that your comments have been shared with our operational leadership team for their review and attention, particularly the suite glass doors.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was close to where. I wanted. To go
2024년 4월에 1박 숙박함
답변 제공: Von 님, 2024년 4월 15일
Dear JoanneMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate the very positive rating and hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - 좋아요

Anita 님, Middle Park

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well located for attractions, especially the museum for the Ramses 11 exhibition and good public transport options. In house Glass Brasseire good but not open Monday nights. Not many decent dining options close by. We did find Bambini in Elizabeth Street which was good. The concierge couldn't help with this. The hotel itself was very comfortable.
2024년 4월에 3박 숙박함
답변 제공: Von 님, 2024년 4월 12일
Dear AnitaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate the detailed feedback, mostly positive, which will be shared with our team.You will be pleased to know that Glass Brasserie will open on Mondays from 29 April and anticipate that this will make a positive addition to our dining options.Thanks again for your input, and we hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Cheryl 님, Terre Haute

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Staff was superb very helpful and friendly. Hotel is right in the middle of downtown with tons of shopping and good eats. Easy access to public transportation. The only negative, the amenity list shows laundry facilities and laundry service available. We stayed here between two extended cruises and being able to wash our clothes while at the hotel was extremely important. After checking in we found there were no laundry facilities available. They only offered laundry service. (Pay by the piece). We had to rent a car and drive to a laundromat.
2024년 4월에 3박 숙박함
답변 제공: Von 님, 2024년 4월 10일
Dear CherylMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive and detailed feedback, which will be shared with our teams.Our apologies for the inconvenience about the laundry. Whilst we do offer a laundry service, this is processed by the hotel.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Simun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bathroom needs to be bigger
2024년 4월에 2박 숙박함
답변 제공: Von 님, 2024년 4월 8일
Dear SimunMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your feedback is very important to us and we take on board your comments. Thank you, also, for your positive rating, which is much appreciated.We hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - 좋아요

Daniela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hilton is a central, convenient and accessible to all of Sydney's major drawcards. A smooth operator. I loved the breakfast buffet which was great value, and the staff were always warm and attentive. I was disappointed with my television which had a problem with its reception/sound/connection. I reported this the first day and the attendant at reception said it would be fixed but it wasn't, so my viewing of morning and evening news was interrupted by poor quality viewing.
2024년 4월에 4박 숙박함
답변 제공: Von 님, 2024년 4월 8일
Dear DanielaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive and detailed feedback, which will be shared with our teams. Our apologies, however, for the poor TV connection. We are very sorry that this disrupted your viewing. Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

john andrew

2024년 4월에 2박 숙박함
답변 제공: Von 님, 2024년 5월 1일
Dear john andrewMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.Your very positive score was greatly appreciated, and we hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

6/10 - 괜찮아요

Michael

2024년 3월에 1박 숙박함
답변 제공: Von 님, 2024년 4월 22일
Dear MichaelMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We would love to find out more about your visit so that we can make improvements wherever possible. If you have any constructive feedback to share, please do not hesitate to send your thoughts to: dutymanager_sydney@hilton.com. We genuinely value all your comments and will strive to improve our operation and service through it. We hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Graeme

가족 여행
The concierge asked if we would stay in a noisy room.He then offered us a free breakfast.
2024년 3월에 1박 숙박함
답변 제공: Von 님, 2024년 4월 2일
Dear GraemeMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your feedback is very important to us and will be shared with our operational leadership team for further review and action. Thanks again for your valuable input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - 좋아요

tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Von 님, 2024년 3월 27일
Dear TonyMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate the positive feedback and hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

randall

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was extremely clean with an outstanding team of employees
2024년 3월에 2박 숙박함
답변 제공: Von 님, 2024년 3월 25일
Dear RandallMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about our cleanliness and staff, and will certainly share your kind words with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

2/10 - 너무 별로예요

Li

2024년 3월에 4박 숙박함
답변 제공: Von 님, 2024년 4월 4일
Dear LiMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We do apologise for falling short of your expectations on this visit but hope to have another opportunity to extend our hospitality to you in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Marisa

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great weekend at an amazing place
2024년 3월에 2박 숙박함
답변 제공: Von 님, 2024년 3월 11일
Dear MarisaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and will certainly share your kind comments with our teams.Thanks again for the input, and we look forward to welcoming you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Thomas 님, Laguna Niguel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
5 start hotel with a very nice room and fantastic breakfast. Location is great. The only negative is the pool and spa which is actually operated by a local gym. The sauna and steam room and locker room were dirty. Nevertheless, overall the hotel is very good.
2024년 3월에 1박 숙박함
답변 제공: Von 님, 2024년 3월 6일
Dear ThomasMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about the room and breakfast. Our sincere apologies, however, if we fell short of your expectations with regard to the pool and spa. Rest assured that your comments have been shared with the management for further review and attention.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

2/10 - 너무 별로예요

Nadine

2024년 2월에 2박 숙박함
답변 제공: Von 님, 2024년 3월 25일
Dear NadineMany thanks for taking the time to post a rating of your recent visit to Hilton Sydney.We do apologise for falling short of your expectations on this occasion and wonder what more we could have done to improve your guest experience. If you have the time, please do not hesitate to reach out to the hotel to provide any further feedback.Thanks again for your input, and we hope you will give us another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - 좋아요

Tomariguchi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
シドニーの地理がわからずヒルトンホテルの名前で予約しましたが、意外に交通の便がよく(路面電車のQVBの真正面であったこと、タウンホール駅までも歩いてするだったこと)、おかげで滞在中は交通で困ることはありませんでした。
2024년 2월에 2박 숙박함
답변 제공: Von 님, 2024년 2월 27일
Dear TomariguchiMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about the location of the hotel and the convenience it offered you. Hopefully, we will have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

6/10 - 괜찮아요

Marjorie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room service meal was well below par the burger bun was soggy. The TV signal was poor quality and couldn’t chrome cast from phone
2024년 2월에 1박 숙박함
답변 제공: Von 님, 2024년 2월 26일
Dear MarjorieMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We do apologise for falling short of your expectations on this visit. Rest assured that your experience is not indicative of our usually very high standards of service and quality. However, your comments have since been shared with our Food & Beverage leadership team for their attention and action.With regard to TV options, we have been weighing up how we will be delivering the latest technology to our guests such as mirroring your phone content to the TV and expect to implement this service in the near future. Nevertheless, your comment about the TV signal has since been referred to our maintenance team for their immediate attention.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - 훌륭해요

Filip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Von 님, 2024년 2월 22일
Dear FilipMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive rating, which will be shared with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office