외관

이비스 시드니 달링 하버 여행 후기

3.5 out of 5
이비스 시드니 달링 하버
70 Murray Street, Sydney, NSW

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 330개" "
평점 8 - 좋아요. 1000개 이용 후기 중 364개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 179개" "
평점 4 - 별로예요. 1000개 이용 후기 중 83개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 44개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

CHAN HEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

chanhoo

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 28일
Dear Guest,Thank you for choosing Novotel Darling Harbour. We are thrilled to hear that you had an exceptional experience during your stay with us.Your satisfaction is our greatest reward, and it inspires our team to continue providing the best service possible. We strive to maintain and exceed our high standards.Once again, thank you for choosing Novotel Darling Harbour and we look forward to welcoming you again soon.sincerely,Hotel ManagementNovotel Darling Harbour

6/10 - 괜찮아요

JI MYUNG

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 경치, 좀 오래된 건물
경치는 너무 좋고, 위치도 좋음. 조식도 괜찮고, 프론트 직원은 친절해서 early check-in 그냥 해줌. 건물은 좀 오래되었고, 침구류에서 좀 냄새가 나고, 침대는 편하지는 않고, 청소 상태는 아주 깨끗하지는 않아요.
2023년 9월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 28일
Dear Ji Myung,Thank you for sharing your feedback following your recent stay at ibis Darling Harbour.We are sorry to hear that your experience did not meet your expectations. We take your comments seriously and appreciate you bringing these matters to our attention. Your feedback will be discussed with our team, and we will work diligently to address the issues you've raised to improve our services.Thank you for choosing to stay with us and we hope that you will consider giving us another opportunity to provide you with a more satisfying experience in the future. sincerely,Hotel Managementibis Sydney Darling Harbour

6/10 - 괜찮아요

Taewoo

출장 여행
별로예요: 청결 상태
2023년 9월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 19일
Dear Taewoo,Thank you for taking the time to review your recent stay at ibis Darling Harbour. We sincerely apologise for any inconveniences you may have experienced during your visit. Your satisfaction is of the utmost importance to us. We strive to improve our performance based on our guest feedback.It is our hope to have the opportunity to provide you with a better experience in the future.sincerely,Hotel Managemnetibis Sydney Darling Harbour

4/10 - 별로예요

kyunghyun

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함

8/10 - 좋아요

Cha

2022년 3월에 3박 숙박함
답변 제공: Dagmara K, Hotel Services Manager 님, 2022년 4월 6일
Dear Cha, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 - 괜찮아요

실제 이용하신 고객

Great location. Close to restaurants and darling harbour and so on.
2020년 1월에 1박 숙박함
답변 제공: sk 님, 2020년 2월 3일
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

10/10 - 훌륭해요

Jaeho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 6박 숙박함
답변 제공: sk 님, 2020년 1월 28일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 4박 숙박함
답변 제공: Dagmara K, Front Office Manager 님, 2019년 9월 19일
Dear Anonymous, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 - 좋아요

Jeffrey

연인과의 여행
좋아요: 편의 시설/서비스
Great location.
2024년 4월에 1박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 5월 27일
Dear Jeffrey,Thank you for your feedback regarding your recent stay at ibis Sydney on Darling Harbour.We are pleased to hear that you enjoyed our hotel's location and the beautiful views of Darling Harbour. Your positive comments are greatly appreciated.We look forward to welcoming you back to ibis Sydney on Darling Harbour in the near future.sincerely,Saz BhatiaHotel Manageribis Sydney Darling Harbour

10/10 - 훌륭해요

Jame aljon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Mark

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

AVELINA 님, azusa

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to most activities
2024년 4월에 4박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 4월 29일
Dear Avelina,Thank you for your amazing review of your stay at ibis Sydney Darling Harbour. It's fantastic to know that you had such a positive experience. Your feedback is motivating for our team, and we're grateful for your kind words. We are excited to welcome you again and ensuring your next visit is just as pleasant.sincerely,Saz Bhatiaibis Sydney Darling Harbour

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 4월 29일
Dear David,Thank you for your amazing review of your stay at ibis Sydney Darling Harbour. It's fantastic to know that you had such a positive experience. Your feedback is motivating for our team, and we're grateful for your kind words. We are excited to welcome you again and ensuring your next visit is just as pleasant.sincerely,Saz Bhatiaibis Sydney Darling Harbour

2/10 - 너무 별로예요

Rolf

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Badezimmer verschimmelt, Klimaanlage defekt, drei mal Zimmer gewechselt. Riesenbaustelle Harbour-Seite, Baustelle Straßenseite, Zimmer wurde erst auf Nachfrage gereinigt. Standard, wie über USB Handy aufladen war nicht möglich. Nie mehr dieses Hotel. Diese Hotel glich eher ein besseres Hostel. Total abgewohnt.
2024년 4월에 6박 숙박함

8/10 - 좋아요

Mike

2024년 4월에 3박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 5월 27일
Dear Mike,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at ibis Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.sincerely,Saz BhatiaHotel Manageribis Sydney Darling Harbour

6/10 - 괜찮아요

Melinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I found the rooms were outdated and old. Bathroom tap was loose and sink kept clogging up. Comfortable sleep though, bed was great. Great service.
2024년 4월에 1박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 4월 23일
Dear Melinda,Thank you for taking the time to tell us about your experience at the ibis Sydney Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sarthak (Saz) BhatiaHotel Manager

2/10 - 너무 별로예요

Robert

I did like the fact I was in my room and in Just my boxer shorts and they gave someone else a key to my room. ( two men just walked in) . Then I went out and when I came back my room key did not work . Then I went out Saturday morning I came back and room key would not work again .whatever you do people do not stay here .
2024년 3월에 2박 숙박함

4/10 - 별로예요

Marie Antoinette 님, New Smyrna Beach

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property not kept up. Looks like it is going to be torn down soon as no money has been put into this property. We have been going to it since 2002 (22 yrs) & it’s in terrible condition.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Keren

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is in need of renovation. The toilet seat was falling off, the tap moved sideways, the toilet paper holder was half off, there had obviously been a flood and the damage was obvious, shabby. The staff was lovely , the facilities mediocre.
2024년 3월에 4박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 3월 12일
Dear Keren,Thank you for sharing your feedback regarding your recent stay with us.It's wonderful to hear your kind words about our staff, but we apologise for the inconvenience caused by the condition of the room. Please rest assured that we take your comments seriously, and we will address the issues you mentioned to ensure a more comfortable experience for our guests in the future.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.sincerely,Saz BhatiaHotel Manageribis Sydney Darling Harbour

8/10 - 좋아요

Louis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was ok except you can hear running water from other rooms..
2024년 3월에 2박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 3월 12일
Dear Louis,Thank you for sharing your feedback with us.We're glad to hear that your overall experience was satisfactory. However, we apologise for any inconvenience caused by noise disturbances during your stay. Your comments will be shared with our team to ensure we address this issue and enhance our guests' experiences in the future.We appreciate your understanding and hope to welcome you back for an even better stay.sincerely,Saz BhatiaHotel ManagerIbis Sydney Darling Harbour

10/10 - 훌륭해요

Sherilyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to many attractions
2024년 3월에 2박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 3월 6일
Dear Sherilyn,Thank you for your excellent review and for choosing to stay with us at ibis Sydney Darling Harbour.We are delighted to hear that you enjoyed our location. Your satisfaction is our priority, and we are pleased to have met your expectations.We look forward to welcoming you back for another enjoyable stay in the future.sincerely,Saz BhatiaHotel ManagerIbis Sydney Darling Harbour

8/10 - 좋아요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Road construction. Room was extremely plain.
2024년 2월에 3박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 3월 6일
Dear Mary,Thank you for taking the time to share your feedback regarding your recent stay at ibis Sydney Darling Harbour.We apologise for any inconvenience caused by the construction work during your stay. Please know that while this is beyond our control, we understand it can impact the overall experience.We also appreciate your comments regarding the room decor. We strive to provide comfortable accommodations for all our guests, and we regret if the room did not meet your expectations.Your feedback is invaluable to us as we continuously work to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Best regards,Saz BhatiaHotel ManagerIbis Sydney Darling Harbour

6/10 - 괜찮아요

Nicole

좋아요: 청결 상태
such a small room and bathroom but view was gorgeous
2024년 3월에 1박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 3월 4일
Dear Nicole,We appreciate your review and are glad to hear that you enjoyed the Darling Harbour view from your room. However, we apologise if the size of the room and bathroom did not meet your expectations. Your comments are important to us, and we will take them into consideration as we strive to improve our guests' experiences.We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regards,Saz BhatiaHotel ManagerIbis Sydney Darling Harbour

8/10 - 좋아요

Sally 님, Lower Hutt

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, my experience at this hotel was quite positive. The location is fabulous, offering breathtaking views from my room. Despite the slightly tired appearance of the lobby and hall, the room itself was clean and inviting. The bed provided exceptional comfort, and the powerful shower was a welcome treat after a long day. The reception staff stood out for their exceptional service and helpfulness, adding a personal touch to the stay. The local amenities were across the road, for that early morning coffee. The overall experience was memorable and enjoyable. I would certainly recommend this hotel to others looking for a comfortable stay with stunning views.
2024년 3월에 1박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 3월 4일
Dear Sally,Thank you for sharing your positive experience following your recent stay at ibis Sydney Darling Harbour.We're delighted to hear that you enjoyed our location and the Darling Harbour views. It's wonderful to know that our reception staff provided exceptional service, adding a personal touch to your stay.Your recommendation means a lot to us, and we're thrilled to hear that you had a memorable and enjoyable experience overall. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.sincerely,Saz BhatiaHotel ManagerIbis Sydney Darling Harbour

6/10 - 괜찮아요

Josephine

가족 여행
Great view of Darling Harbour but difficult to access from Darling Harbour. Rooms/access hallways are very ‘budget’ and need a revamp Breakfast service was good. 24 hour deli over the road otherwise limited eating opportunities
2024년 2월에 5박 숙박함

6/10 - 괜찮아요

Myf

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No Thanks
This room doesn't feel as if it has had an update since I was last here in 2009. The carpet is threadbare, there is bumps and grazes on all the walls. Cleaning of corners and under furniture is overdue. The linen was clean but due for replacement. The rooms and bathroom are very small, at the price.... it's not worth it. Staff were well presented and helpful.
2024년 2월에 2박 숙박함

8/10 - 좋아요

louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 2월 26일
Dear Louis,Thank you for taking the time to rate your recent experience at ibis Darling Harbour. We are pleased to see that your overall rating reflects a positive experience. We strive to provide excellent service and meet the expectations of our guests, and we are glad to hear that we were able to deliver on that during your stay. Please be rest assure that we continuously strive to provide exceptional service and a memorable stay for all our guests.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.sincerely,Saz BhatiaHotel Manager

10/10 - 훌륭해요

Orlando

2024년 2월에 1박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 2월 26일
Dear Orlando,We very much appreciate your comments regarding your stay at ibis Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sarthak (Saz) BhatiaHotel Manager

4/10 - 별로예요

Caroline

출장 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

8/10 - 좋아요

Andrew

2024년 2월에 1박 숙박함

4/10 - 별로예요

Gary

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was in need of rebuilding.The bathroom was a disgrace.Mould and paint problems.Shower area was worn,cracked and mouldy.Never again will I stay at the hotel and will inform others of the condition of the room.Not value at A$320.00 per night(two nights)
2024년 2월에 2박 숙박함

4/10 - 별로예요

Nikolay 님, Thousand Oaks

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Couldn’t give 1 star because staff are doing the best they can, but property needs to have a serious uplift. Everything is worn down badly. Views of the Darling Harbor are great, but the room is very tiny. Shower was leaking on the floor when the door was closed. The location and staff are good, but that’s the only thing that is good about this hotel.
2024년 2월에 2박 숙박함

4/10 - 별로예요

Maria

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Over priced for the facility.
2024년 2월에 2박 숙박함

4/10 - 별로예요

Andrew

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The location is great
2024년 2월에 5박 숙박함

6/10 - 괜찮아요

Siew Lan

별로예요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 2월 7일
Dear Siew Lan,Thank you for taking the time to rate your recent stay at ibis Darling Harbour. We are sorry to hear that your experience fell short of your expectations. Please be rest assure that we continuously strive to provide exceptional service and a memorable stay for all our guests. Once again, thank you for choosing ibis Darling Harbour. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.sincerely,Saz BhatiaHotel Manager

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a basic room but with an awesome view of the harbour. The buffet breakfast had a wide range of food options. Some of the pastries might have been a few days old and the coffee was a low quality.
2024년 2월에 1박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 2월 6일
Dear Andrew,Thank you for taking the time to share your feedback on your recent stay at ibis Sydney Darling Harbour.We are pleased to hear that you enjoyed Darling Harbour view from your room. However, we apologise for any inconvenience you experienced with the buffet breakfast. Your comments about the pastries and coffee have been noted, and we will address this with our team to ensure improvements are made.We appreciate your valuable feedback as it helps us enhance the overall guest experience. Thank you for choosing ibis Sydney Darling Harbour, and we hope to have the opportunity to welcome you back in the future.sincerely,Saz BhatiaHotel Manager

10/10 - 훌륭해요

Miriam

단체 여행
좋아요: 편의 시설/서비스
Perfectly situated but did not know about the construction. Jackhammers start at 7 am.
2024년 1월에 3박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 2월 7일
Dear Miriam,Thank you for choosing to stay with us and for taking the time to share your feedback.We're delighted to hear that you found our location to be perfectly situated. However, apologise for any inconvenience caused by the nearby construction noise. We understand that this can disrupt your stay.Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our guests' experiences.sincerely,Saz Bhatiaibis Sydney Darling Harbour

10/10 - 훌륭해요

ENRICO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Alisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
I loved the location and my view of the harbor and Sydney skyline! The front desk staff were very friendly and helpful. There was a market with drinks and snacks across the street and restaurants that stay open late nearby. I loved that I was close to all of the attractions, hop on bus stop, and the ferry that takes you to many popular locations! They don't overcharge like other hotels either! You can just sit in the window and enjoy the view if you don't feel like going out!
2024년 1월에 2박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 1월 30일
Dear Alisa,Thank you for taking the time to share your feedback regarding your recent stay at ibis Darling Harbour. We are thrilled to learn that you had a great experience and that our location, view, and staff contributed to your overall satisfaction.We strive to provide a comfortable and convenient experience for our guests, and your positive comments motivate us to continue our efforts.We look forward to the pleasure of hosting you again in the future. Sincerely,Sarthak (Saz) BhatiaHotel Manager

10/10 - 훌륭해요

George

좋아요: 직원 및 서비스, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 1월 30일
Dear George,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at ibis Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Sarthak (Saz) BhatiaHotel Manager

8/10 - 좋아요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were lovely and very attentive
2024년 1월에 1박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 1월 30일
Dear Kerry,We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sarthak (Saz) BhatiaHotel Manager

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
*
2024년 1월에 1박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 1월 30일
Dear Michelle,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at ibis Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Sarthak (Saz) BhatiaHotel Manager

6/10 - 괜찮아요

Marie

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was small and quite out dated. We had a superior room which was supposed to have a queen bed but it was a double. Expensive but I think that’s because of the location
2024년 1월에 4박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 1월 30일
Dear Marie,Thank you for taking the time to provide your feedback on your recent stay at ibis Darling Harbour. We appreciate your honest review, and we're sorry to hear that certain aspects of your experience did not meet your expectations.We take your comments seriously and will review the information to identify areas where improvements can be made.Once again, thank you for leaving your feedback and we hope to have the opportunity to welcome you back in the future and provide a more positive experience.Sincerely,Sarthak (Saz) BhatiaHotel Manager

8/10 - 좋아요

KwangWoo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
there are some interesting pubs, restaurants, and liquor shops near the hotel. The street near the hotel was full of young energy with young breaking dancers. It is great to have a walk around the hotel.
2024년 1월에 3박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 1월 30일
Dear KwangWoo,Thank you for taking the time to share your feedback on your recent stay at ibis Darling Harbour. We're delighted to hear that you found the hotel area enjoyable.We strive to provide a convenient and vibrant location for our guests, and it's rewarding to know that you had an engaging time exploring the surroundings.Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Sincerely,Sarthak (Saz) BhatiaHotel Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Fint hotel - god placering i forhold til byen.
2024년 1월에 3박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 1월 24일
Dear Guest,Thank you for taking the time to review ibis Sydney Darling Harbour. We are pleased to hear that you found our hotel location convenient for your visit to the city. We also hope that you had an enjoyable stay with us. Look forward to welcoming you back for another enjoyable stay.Best regards,[Your Name]Hotel ManagementNovotel Sydney Darling Harbour

10/10 - 훌륭해요

sara

2024년 1월에 2박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 2월 26일
Dear Sara,We very much appreciate your comments regarding your stay at ibis Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sarthak (Saz) BhatiaHotel Manager

6/10 - 괜찮아요

Jessica

좋아요: 직원 및 서비스
Could be better
Nice little room. Comfortable bed. Found carpet dirty. My knees were black after kneeling down. Had trouble sleeping because there was banging from the next room which would shake my headboard which was against wall. I didn’t complain as figured the bathroom or doors were behind my wall. But was not nice to be jolted out of sleep by those sounds.
2024년 1월에 4박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 1월 24일
Dear Jessica,Thank you for taking the time to share your feedback following your recent stay with us.We sincerely apologise for the inconvenience you experienced with the cleanliness of the carpet and the disturbance. Please rest assured that we take your comments seriously, and we will address these issues with our team to ensure improvements are made.We appreciate your understanding, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay.Sincerely,Sarthak (Saz) BhatiaHotel Manageribis Sydney Darling Harbour

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location for restaurants in Darling Harbour, and yet it is the nice and quieter part of Darling Harbour. The hotel bar is also very nice, with a nice view of Darling Harbour.
2024년 1월에 2박 숙박함
답변 제공: Sarthak (Saz) Bhatia 님, 2024년 1월 24일
Dear Michael,Thank you for sharing your positive experience with us. We're delighted to hear that you enjoyed our location and that you found our hotel bar and the view of Darling Harbour to be enjoyable.Your feedback is valuable to us, and we appreciate you taking the time to share your feedback. We hope to welcome you back for another pleasant stay in the future.Sincerely,Sarthak (Saz) BhatiaHotel Manageribis Sydney Darling Harbour