never made it to motel. I called property and was told that the unit rented was a fisherman's unit...double bath and shower. This was not what I asked for. I called for a unit on/the strip. Was told all sold out, but this available in my price bracket. That is what I think I was told. It was sodifficult understanding your rep because of the strong ethic language. I had her spell so things, and then, I could not get the letters spoken. We are in our upper eigthty's and the room was on the second floor,. on the state hwy.,not anywhere near the room that I called for. I got so frustrated with your rep and booked the room. We never went down that way because it would have been very dark at night. We lost a good deal of money, and I should have contacted you immediately, but I figured you would not help. You need some good people who can speak so that your customer can understand and not think that we got what we wanted. I should have been told what kind of property I was booking. You can not expect a good review for your company from me.