표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1036개 이용 후기 중 632개" "
10 - 훌륭해요
632
평점 8 - 좋아요. 1036개 이용 후기 중 186개" "
8 - 좋아요
186
평점 6 - 괜찮아요. 1036개 이용 후기 중 107개" "
6 - 괜찮아요
107
평점 4 - 별로예요. 1036개 이용 후기 중 58개" "
4 - 별로예요
58
평점 2 - 너무 별로예요. 1036개 이용 후기 중 53개" "
2 - 너무 별로예요
53
9.0/10
청결 상태
8.8/10
직원 및 서비스
8.2/10
편의 시설/서비스
8.6/10
숙박 시설 상태 및 시설
8.6/10
친환경
이용 후기
8/10 - 좋아요
실제 이용하신 고객
가족 여행
2021년 12월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice view hotel
호텔 위치가 동떨어져있지만 공항과 가깝고
경치가 멋집니다
실제 이용하신 고객
2021년 11월에 4박 숙박함
답변 제공: Kimberly 님, 2021년 12월 8일
Greetings, Thank you so much for taking the time to provide us with the feedback about your recent stay at Grand Hyatt Tampa Bay. We are pleased to hear you enjoyed your stay here. We hope to see you again very soon.
10/10 - 훌륭해요
LISSETTE 님, MIAMI
가족 여행
2024년 4월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
LISSETTE
2024년 4월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 21일
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
Joseph
2024년 4월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very very nice I recommend your hotel to anybody thank you your stay was wonderful
Joseph
2024년 4월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 21일
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
Elier
2024년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
X
Elier
2024년 4월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 20일
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 - 훌륭해요
HAMENDRA
가족 여행
2024년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very courteous, professional, and customer oriented. Since this hotel is in close proximity to the airport, there are not much options for dining near the hotel.
HAMENDRA
2024년 4월에 5박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 17일
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
Angilaus
2024년 4월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Angilaus
2024년 4월에 3박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 17일
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
8/10 - 좋아요
David
연인과의 여행
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Only problem with this hotel is the main pool. It would be fine for a motel 6, but for this property, it’s an embarrassment.
David
2024년 4월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 17일
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
10/10 - 훌륭해요
MARSHALL
연인과의 여행
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautifull place
Great staff
Doors to pool area could work better
Overall I will be back
MARSHALL
2024년 4월에 4박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 17일
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
Nekayla
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nekayla
2024년 4월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 17일
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
Richard
출장 여행
2024년 4월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really comfortable rooms, great service, and a relaxing environment.
Richard
2024년 4월에 3박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 14일
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
William 님, Bloomington
연인과의 여행
2024년 4월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super nice hotel.
William
2024년 4월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 14일
Greetings,I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
8/10 - 좋아요
Philip
2024년 4월 12일
좋아요: 청결 상태, 직원 및 서비스
There was no hot water for showers
Philip
2024년 4월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 14일
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
10/10 - 훌륭해요
Shana
2024년 4월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Shana
2024년 4월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bayt\ 님, 2024년 4월 14일
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
Annemarie
2024년 4월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed everything about this stay. The staff was so incredibly helpful and sweet!
Annemarie
2024년 4월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 10일
Greetings,I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
2/10 - 너무 별로예요
shaileshkumar
단체 여행, 출장 여행
2024년 4월 8일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Book for bay view and got corner one
shaileshkumar
2024년 4월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 10일
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
10/10 - 훌륭해요
Justin
연인과의 여행
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great overall experience! Our room had a beautiful view of the bay. The hotel was so quiet and peaceful. It was a nice escape.
Justin
2024년 4월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 10일
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
aleksandr 님, Battle ground
가족 여행
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great views. Very clean
aleksandr
2024년 4월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 10일
Greetings,I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
6/10 - 괜찮아요
KAZUYA
연인과의 여행, 출장 여행
2024년 4월 6일
部屋は最高だった。
KAZUYA
2024년 4월에 3박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 10일
Greetings!! Thank you for taking the time to leave us you're rating and honest feedback. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 - 훌륭해요
CARLOS A
가족 여행
2024년 4월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean and the staff friendly
CARLOS A
2024년 3월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 10일
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
Natasha
연인과의 여행
2024년 4월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and rooms.
Natasha
2024년 3월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 10일
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
4/10 - 별로예요
Denis 님, BONNEY LAKE
2024년 4월 4일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Denis
2024년 4월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 10일
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
8/10 - 좋아요
Billie Jo
2024년 4월 3일
좋아요: 청결 상태, 직원 및 서비스
Billie Jo
2024년 3월에 3박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 10일
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 - 훌륭해요
Debra
2024년 3월 31일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Debra
2024년 3월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 10일
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
2/10 - 너무 별로예요
Clint
가족 여행
2024년 3월 31일
be prepared to have your room given away!
I had booked a double room and they gave it away. they said that they can overbook by 10 percent. And basically there was nothing they could
Do for me but give me a cot. the cot they gave me is gross. old and gross. Very disappointed. I wasn’t even offered compensation until I said what are you going to do to compensate this. which they did say they would take $75 Off the price. I would rather of just had my room that I booked. I was very disappointed when I got to the hotel because of this and it really ruined my night, it took me a while to get over it. Will not be coming back
Clint
2024년 3월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 10일
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
10/10 - 훌륭해요
Austin
2024년 3월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place overall, relaxing environment!
Austin
2024년 3월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
EUGENE
2024년 3월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful older hotel well kept. Staff were great!
EUGENE
2024년 3월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
6/10 - 괜찮아요
Danielle
2024년 3월 28일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Danielle
2024년 3월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 - 훌륭해요
Adam
2024년 3월 28일
Adam
2024년 3월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 4월 20일
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
8/10 - 좋아요
Jaccqueline
가족 여행
2024년 3월 27일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was comfortable, quiet, had nice amenities and was in a great location with regard to our ability to get to where we wanted to go.
Jaccqueline
2024년 3월에 3박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
Sun Pak
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
Sun Pak
2024년 3월에 3박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 - 훌륭해요
Catherine
2024년 3월 24일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Catherine
2024년 3월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 - 훌륭해요
Hans
가족 여행
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Newly renovated.
Hans
2024년 3월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 - 훌륭해요
Lamarus
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lamarus
2024년 3월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 - 훌륭해요
Martin J
가족 여행
2024년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay from start to finish. Staff was very freindly and our room and the grounds were beautiful and clean.
Martin J
2024년 3월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
2/10 - 너무 별로예요
Aimee
2024년 3월 17일
좋아요: 직원 및 서비스
Aimee
2024년 3월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings, Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
10/10 - 훌륭해요
XIAOQING
단체 여행
2024년 3월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great property
XIAOQING
2024년 3월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
Roberto
2024년 3월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent place
Roberto
2024년 3월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
Ashley
2024년 3월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The casitas were amazing
Ashley
2024년 2월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings,I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
karolina
가족 여행
2024년 3월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the airport.
karolina
2024년 3월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
Emmylee
2024년 3월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location and views
Emmylee
2024년 3월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 14일
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
8/10 - 좋아요
laurent
가족 여행
2024년 3월 12일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
L’hébergement est très bien , les piscine sont top , les personnelles est super également pour subvenir au besoin le cas où ,
Il manque juste un peu d’activité pour les enfants (ex: on voulait une balade en vélo et il n’y avait pas de siège enfant pour vélo )
La grande nuisance ce sont les avions du à la proximité de l’aéroport
laurent
2024년 3월에 4박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
Tahimi
2024년 3월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tahimi
2024년 3월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 14일
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
2/10 - 너무 별로예요
Andre
연인과의 여행, 가족 여행
2024년 3월 10일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They see I got the king with bathtub for cheap and refuse to give me the room I booked. The caulking needs redoing in bathrooms. The rooms could be updated given the nightly price. It’s not like the Park Hyatt! Very disappointed given it’s a Hyatt.
Andre
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 14일
Thank you for sharing your recent experience at the Grand Hyatt Tampa Bay, and for your loyalty as a Hyatt member. I would like to thank you for taking your time to complete our online survey regarding your last stay at Grand Hyatt Tampa Bay. We take pride in providing caring and authentic customer service as well as clean and comfortable accommodations and we realize you have a choice when deciding to stay for business or pleasure. It is truly upsetting that we failed in many aspects for you during your experience here, I am writing to apologize for the less than perfect stay you had recently at our property, you are correct with your observations. Please know we value you as a guest and hope to see you in the near future with these issues addressed.
10/10 - 훌륭해요
Sheila
2024년 3월 10일
Sheila
2024년 3월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 30일
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
6/10 - 괜찮아요
Jenny
2024년 3월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Restaurant was good, staff was friendly. Only complaint is that the beds were too small and pillows were stiff.
Jenny
2024년 3월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 14일
I wanted to thank you for staying at the Grand Hyatt Tampa Bay, and for providing details of your experience. I sincerely apologize for the experience you had while staying with us and want you to know we appreciate the feedback so we can continue to enhance our operations. Please know that this is not the standard that we hold ourselves to, and that we truly missed the mark. I can assure you that your comments will be shared with our various management teams, overall based on your rating, I'm happy that our colleagues show you a true Hyatt touch.
10/10 - 훌륭해요
Stuart
가족 여행
2024년 3월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
vey concienient near airport, moder and spacious and pool wa great , excellent bar, large comfortable rooms , great on the house cofee in the morning and near george steinbrenner field, staff vey helpful
Stuart
2024년 2월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 3일
Greetings From GHTB!I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
Denise
단체 여행, 연인과의 여행
2024년 3월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
Denise
2024년 2월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 1일
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
8/10 - 좋아요
Jill
연인과의 여행
2024년 3월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property and rooms. In room coffee station is lacking for this level of accommodation. “Coffee whitener” which is some concoction of chemicals no one should consume instead of cream is not acceptable. The restaurant was good but but staffed for the morning rush of a fully booked hotel and lead to long wait times and late check out. And while I’ve never complained about too much hot water, there was no cold water for morning shower leaving only scalding water as option. You could do better for the price.
Jill
2024년 2월에 1박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 1일
Greetings! I wanted to thank you for staying at the Grand Hyatt Tampa Bay, and for providing details of your experience. I sincerely apologize for the experience you had while staying with us and want you to know we appreciate the feedback so we can continue to enhance our operations. Please know that this is not the standard that we hold ourselves to, and that we truly missed the mark. I can assure you that your comments will be shared with our various management teams, overall based on your rating, I'm happy that our colleagues show you a true Hyatt touch.
10/10 - 훌륭해요
RUI
2024년 2월 29일
RUI
2024년 1월에 5박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 1일
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 - 훌륭해요
Muhammad Ali
출장 여행
2024년 2월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
10/10 experience there, would def stay again when in town.
Muhammad Ali
2024년 2월에 2박 숙박함
답변 제공: Grand Hyatt Tampa Bay 님, 2024년 3월 1일
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!