숙박 시설 구내

하얏트 플레이스 부시 가든스 여행 후기

3 out of 5
하얏트 플레이스 부시 가든스
11408 N 30th St, Tampa, FL

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1171개 이용 후기 중 597개" "
평점 8 - 좋아요. 1171개 이용 후기 중 275개" "
평점 6 - 괜찮아요. 1171개 이용 후기 중 159개" "
평점 4 - 별로예요. 1171개 이용 후기 중 66개" "
평점 2 - 너무 별로예요. 1171개 이용 후기 중 74개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

4/10 - 별로예요

Guy Raymond

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Hidden charges for parking with unresponsive staff.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay ...
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Jorge, it's wonderful to hear you had an enjoyable experience at Hyatt Place Tampa/Busch Gardens. Thank you for choosing us as your accommodation choice. We are excited to welcome you back on your next visit!

10/10 - 훌륭해요

Carminda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Carminda, thank you so much for your encouraging remarks. We're thrilled that you had a wonderful experience at Hyatt Place Tampa/Busch Gardens. We hope to welcome you back soon for another great visit.

4/10 - 별로예요

Menachem

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Everyone was nice there but the room looked and felt like it hadnt been uodated in 50 years
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Menachem, we appreciate your comment about our courteous team members. We're sorry the décor of your room did not meet your expectations. It's disheartening when any part of our guest's visit falls short, and we acknowledge the importance of modern and comfortable surroundings for a satisfying stay. We hope you'll choose to stay with us again so we can provide you with a more satisfactory experience.

6/10 - 괜찮아요

Bruce Edward Dulong

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Like the restaurant/ bar walking distance. Like the breakfast buffet. Liked the shuttle to Busch gardens. Liked the clean room. Didn’t like you have to pay for parking at the hotel, that was a first. Wouldn’t have booked had I known. Didn’t like front desk advertising Busch garden ticket prices and provided them. They couldn’t provide them, then told us they were cheaper online. They were $20 each more online and wasted my time getting them. After all, this place is Hyatt Place Busch Gardens? Perhaps lose the Busch garden part from your name. Didn’t like I had to take the cover off the toilet a few times a day and shake the fill valve to get the toilet to fill.
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Bruce Edward Dulong, we appreciate your feedback and are pleased to hear that you enjoyed the ease of access to the restaurant and bar, our breakfast buffet, shuttle service to Busch Gardens, and the cleanliness of your room. We take note of your observations about the parking fees, ticketing for Busch Gardens, and an issue with your bathroom facilities. We are improving on these specific aspects to deliver a seamless experience to our guests. Please rest assured, the points mentioned in your critique are being addressed. We hope to have the opportunity to welcome you back soon.

10/10 - 훌륭해요

Faye

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Thank you for the 5/5 rating, Faye!It's excellent you enjoyed your time at Hyatt Place Tampa/Busch Gardens so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 - 훌륭해요

Mary

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Thanks for the fantastic review, Mary!We're happy you enjoyed your time with us so much at Hyatt Place Tampa/Busch Gardens! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions.We look forward to hosting you again soon!

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Carol, we are thrilled to hear you enjoyed your stay at Hyatt Place Tampa/Busch Gardens. Our team aims to provide a great experience for our guests. Looking forward to having you with us again soon.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Paul, the team at Hyatt Place Tampa/Busch Gardens appreciates your excellent rating and is grateful for your support. We look forward to the pleasure of hosting you again in the future.

4/10 - 별로예요

Nelson Enrique

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This location was quiet and private , yet still close to shopping , dining and main attractions which are all positives. Staff was friendly and helpful. Negatives - room was dirty; not properly cleaned. Found many hairs and little trash throught the room. Counters had streaks and sticky parts. The worst part was the air quality. That room needed either an air purifier , ac filter change or both plus a good clean. Only place they seemed to clean was the bathroom, kinda.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Nelson, we appreciate you taking the time to share your thoughts. It's pleasing to learn you found our location convenient and our team members friendly and helpful. However, we are sorry to hear about the cleanliness concerns you've shared. We strive to maintain a high standard of hygiene for all rooms, and it's disappointing to hear we didn't achieve this during your stay. We assure you that we're persistent about improving our cleanliness process. This feedback will be useful in refining our housekeeping routines going forward. We hope for a future opportunity to deliver a more satisfactory experience.

10/10 - 훌륭해요

Nidia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice restaurants near
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Nidia, we're thrilled to hear that you appreciated the diverse dining options around Hyatt Place Tampa/Busch Gardens. We hope the local cuisine enhanced your overall visit with us. Should your travels bring you back to Tampa, we'd be delighted to host you again. Safe travels!

6/10 - 괜찮아요

Tammy

좋아요: 청결 상태, 직원 및 서비스
I think this property may be one of the original Hyatt Places.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Tammy, thank you for choosing to stay with us. We pride ourselves on offering a unique and enjoyable experience at our venue. We're looking forward to welcoming you back.

6/10 - 괜찮아요

Jose Rafael

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The breakfast was terrible, a complete mess!
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Jose, genuine thanks for reaching out with your feedback regarding your recent dining experience. We understand the quality and presentation of the breakfast did not meet your expectations. Your comments have been shared with our food and beverage team to enhance our future guest's experience. We certainly hope for the opportunity to better serve you in the future.

10/10 - 훌륭해요

Benny

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The overall staff was great from check in to check out
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Benny, we're thrilled to read your praises about Hyatt Place Tampa/Busch Gardens. We believe that a smooth check-in and checkout experience sets the tone for a fantastic visit and your recognition of our team members' efforts is very gratifying. We eagerly anticipate your next visit.

10/10 - 훌륭해요

Marline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Marline, thank you for your top rating of Hyatt Place Tampa/Busch Gardens. We're delighted that you had a positively memorable experience with us. We greatly appreciate your support and hope to welcome you back for another excellent stay in the future.

8/10 - 좋아요

Terria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the convenience and the staff were amazing.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Terria, it's wonderful to hear you appreciated the handy location of Hyatt Place Tampa/Busch Gardens and found our colleagues to be amazing. We strive to deliver a guest experience that is both pleasing and memorable. Your kind words are much appreciated and we hope to serve you again in the future.

8/10 - 좋아요

Victoria

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Victoria, thank you for rating your stay at Hyatt Place Tampa/Busch Gardens. We're happy you chose our hotel and hope you had an enjoyable experience. Next time, feel free to share your feedback in more detail. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great i would stay there again
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Mark, thank you for your high praise! We're thrilled to hear that you had such a fantastic experience at Hyatt Place Tampa/Busch Gardens. It fully warms our hearts to know that you're considering staying with us again. We're definitely ready to welcome you back for another great encounter.

6/10 - 괜찮아요

Faith

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
We appreciate the feedback, Faith.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

8/10 - 좋아요

Conny 님, Miami

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
GREAT AND FRIENDLY STAFF! ROOMS NEED MORE ATTENTION IN CLEANLINESS THO.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Conny, thanks for sharing your feedback about the Hyatt Place Tampa/Busch Gardens. We're pleased to hear that you found our team members to be welcoming. However, it's regrettable that our housekeeping did not meet your standards. Rest assured, we continually aim to improve our offerings and appreciate your comment. We hope to welcome you back in the future.

4/10 - 별로예요

Erin

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Not located in a great neighborhood…rooms are VERY dated and bathroom is TINY. Pool is essentially in the parking lot.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Erin, we're sorry to hear that some aspects of your visit didn't meet your expectations particularly concerning the location, decor, bathroom size, and the pool placement. Please know our aim is always to provide a comfortable stay in an inviting setting, and we continually work on facility improvements to meet this goal. We appreciate your feedback and hope we have another opportunity to serve you better in the future.

10/10 - 훌륭해요

Maykol

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Paying for parking is definitely a tough one … But Overall great location.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Maykol, we appreciate your constructive feedback. Although some aspects such as parking came off as unexpectedly challenging, it's uplifting to hear you enjoyed our prime location. At the Hyatt Place Tampa/Busch Gardens, we are always striving to provide an excellent stay for our guests. We hope to host you again in the future and offer an even better experience. Thank you once again.

8/10 - 좋아요

Shavonne

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is literally up the street from Busch Gardens, l took my kids for spring break and very convenient and the staff was very friendly and helpful.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Shavonne, we're glad to hear that the Hyatt Place Tampa/Busch Gardens' location advantage worked perfectly for your spring break plans. It's rewarding to know that our team members added convenience to your stay. We strive to provide an enjoyable experience for all our guests, and your feedback is a testament to that. Looking forward to having you and your family with us again.

10/10 - 훌륭해요

Cesar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was in dire need to use a computer. I was lucky they had one in the lobby. It really helped in a family emergency. Thank you, thank you, thank you!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Cesar, it's truly wonderful to hear how handy you found our facilities at Hyatt Place Tampa/Busch Gardens during your time of need. We always aim to meet our guests' needs in any situation, and we're genuinely delighted that we could assist in this case. Should you ever need to stay in Tampa again, we hope to welcome you back at Hyatt Place Tampa/Busch Gardens.

6/10 - 괜찮아요

Deanne K

가족 여행
Housekeeping only came once during my 4 night stay and I had to ask for towels and for the trash to be emptied.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 30일
Deanne, we appreciate your feedback. It's unfortunate to know that your stay was inconvenienced by housekeeping irregularities. Typically, our team members prioritize maintaining cleanliness and ensuring guests have sufficient amenities. We're sorry we missed the mark in your case. Thanks for bringing it to our attention so we can make improvements.

8/10 - 좋아요

Yusleiby

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
El primer día no limpiaron mi habitación las camas limpias aunque la almohada muy malas el desayuno te repiten lo mismo todo los día
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 30일
Yusleiby, gracias por tomarse el tiempo para compartir su reciente estadía en Hyatt Place Tampa/Busch Gardens. Nos alegra saber que encontró nuestra ropa de cama limpia y fresca. Tomamos nota de sus comentarios sobre las almohadas y la repetición en nuestra oferta de desayunos. Nos ayuda a comprender dónde se pueden realizar mejoras. Nuestro objetivo es ofrecer una variedad de opciones nutritivas para el desayuno para que nuestros huéspedes puedan comenzar bien el día. Agradecemos su comprensión y paciencia y esperamos ofrecerle una experiencia más refinada en su próxima visita.

6/10 - 괜찮아요

Sandra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
It was just ok. Small, limited options, rooms are old, elevators so slow, pool small. Room service only made beds and dumped garbage. Could have used a vacuum and a wipe down. Loved the free transportation to parks. Breakfast is free, very good. Staff very nice!
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Sandra, it's great to hear that you enjoyed our complimentary transportation to local parks and appreciated our breakfast offerings, as well as our team members' warmth. Regarding your comments on room cleanliness, we apologize for any perceived shortcomings and have noted your feedback for further improvement. We take pride in our endeavor to provide satisfying stays and we hope that on your next visit, your experience will align more closely with our high standards. Thank you for sharing your thoughts.

10/10 - 훌륭해요

Maylin

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Dorothy

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Great location and easy to get to. Staff is wonderful and room is great. Beds are comfortable
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Dorothy, we're thrilled to hear that you found our prime location at Hyatt Place Tampa/Busch Gardens convenient and easy to navigate. It's also wonderful that our team members made a great impression and that your room met your expectations for comfort. We look forward to the opportunity to provide you with another great stay in the future.

10/10 - 훌륭해요

GeorgeAnn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All employees were so nice and helpful—parking was very easy and so convenient to Busch Gardens. Also it was really quiet during the sleeping hours.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
GeorgeAnn, it's fantastic to learn that your experience at Hyatt Place Tampa/Busch Gardens was enjoyable! We're glad that our team members were welcome and of help to you. It's great to hear that you found our parking convenient and appreciated the proximity to Busch Gardens. Your feedback about a quiet night's rest is especially appreciated. We're looking forward to welcoming you back in the future!

6/10 - 괜찮아요

ROBERT

별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Robert, thank you for rating your stay. It seems your experience was satisfactory, yet not exceptional. We value your feedback and would love to hear any specifics that could help improve our services for future visits.

10/10 - 훌륭해요

Alena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Alena, it's great to hear that you enjoyed your stay at the Hyatt Place Tampa/Busch Gardens. Our aim is to provide guests with a memorable experience and your perfect rating indicates we accomplished that. We eagerly await your next visit.

4/10 - 별로예요

Andrea

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Air conditioner was set very cold. It was 65° outside at night and was unable to adjust the AC unit in our room.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Andrea, we appreciate your feedback. We regret that you experienced difficulties with the temperature control in your room. It's important for all guests to feel comfortable, and we're genuinely sorry this wasn't the case during your stay. Your comment has been conveyed to our maintenance team, and we'll ensure necessary steps are taken for improvement. We hope for another chance to provide you with a more satisfying experience in the future.

8/10 - 좋아요

Harry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not sure you disclosed that it was paid parking.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Harry, thank you for your feedback. We understand the confusion regarding the parking policy. Our aim is to maintain complete upfront information about all our facilities. Your insight will certainly guide us in ensuring clearer communication in the future. At Hyatt Place Tampa/Busch Gardens, we continuously strive to enhance our guest experience. We appreciate your understanding and hope to serve you again on your next visit to Tampa.

10/10 - 훌륭해요

HOANG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Thanks for the perfect rating, Hoang!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt Place Tampa/Busch Gardens.Have a wonderful day!

2/10 - 너무 별로예요

Catrina

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
We appreciate your feedback, Catrina.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

10/10 - 훌륭해요

elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and clean rooms.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Elizabeth, we're thrilled to hear you found the location of Hyatt Place Tampa/Busch Gardens to be ideal and appreciated our well-maintained rooms. We can't wait to have you back for another comfortable stay in the future.

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a great stay and was super close to the theme park.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Ryan, thank you for sharing your positive experience at the Hyatt Place Tampa/Busch Gardens. We're thrilled to hear you enjoyed your stay and found our location convenient for your visit to the theme park. We hope to welcome you back on your next adventure to Tampa.

8/10 - 좋아요

Sylvie

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good quality/price
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Sylvie, we appreciate your succinct review. We're glad that you recognized the value that Hyatt Place Tampa/Busch Gardens offers. We aim to provide the highest quality service and accommodations at the best possible price. It sounds like we achieved this during your stay. We're looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Michael 님, Harrison

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was super friendly, all of them. The breakfast was by far better then their competition. Rooms were clean and nice.. great overall experience, we can't even think of a negative. All positive!
2024년 2월에 10박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Michael, it's wonderful to hear that you had a fantastic time at the Hyatt Place Tampa/Busch Gardens. Thank you for recognizing our team members' friendliness and the tasty breakfast. Also, noting that you found our rooms clean and pleasant is truly encouraging. We're grateful for your positive feedback and we await your return for another great experience.

10/10 - 훌륭해요

Allyson

가족 여행
좋아요: 편의 시설/서비스
I like the property and how it is not right near the road. It is not very far from the parks and other attractions. If you have a child or family member going to school in the area, it would be a nice option.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Allyson, it's delightful to read your affirming comments about the Hyatt Place Tampa/Busch Gardens. We're glad that our location aptly suited your needs with its easy access to parks and attractions. It's also wonderful to know that you consider us a great option for those visiting family members in school. We aim to offer convenience and a little peace away from the hustle and bustle. We appreciate your review and look forward to welcoming you back soon.

10/10 - 훌륭해요

Francis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and courteous.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Francis, it warms our hearts to hear your praises about our cordial colleagues at Hyatt Place Tampa/Busch Gardens. We strive to provide top-notch service to all our guests and look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Marissa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
We appreciate you taking the time to share your feedback, Marissa.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 7일
Matthew, it's uplifting to read about your recent experience at Hyatt Place Tampa/Busch Gardens. We're delighted you enjoyed your stay and hope to see you back again soon.

6/10 - 괜찮아요

Jennifer

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Our room absolutely stunk from the time we got there till the time we left. It’s smelt like something died in there. On the website it says bar and restaurant. There was so no bar and restaurant. We got to the hotel from a long day of traveling around 9:30 and everything was closed. We walked over to the restaurant across the parking lot and holy cow don't even get me started on them. They were beyond rude and their kitchen was closed. We went to bed starving that night.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
Jennifer, we deeply regret that your experience fell short of expectations due to the unpleasant odor in your room and the misunderstanding regarding our dining options. Our aim is to provide comfort to all our guests, and it's unfortunate that you couldn't enjoy that during your recent visit. We've taken note of your experience to ensure more clarity on our amenities in the future. We're grateful you brought these concerns to our attention and we hope you'll give us another chance to provide a better experience during your next travels.

8/10 - 좋아요

Jenna

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This property had a shuttle to busch gardens and a pool which was nice.
답변 제공: Customer Service 님, 2024년 3월 4일
Jenna, thank you for choosing the Hyatt Place Tampa/Busch Gardens for your stay. It's wonderful to hear you enjoyed the shuttle service to Busch Gardens and our pool facilities. We appreciate your feedback and look forward to the opportunity of hosting you again in the future.

10/10 - 훌륭해요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like the paid parking policy.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Victoria, we appreciate your feedback and your high satisfaction rating. While paid parking is in place to ensure the best available amenities for all our guests at Hyatt Place Tampa/Busch Gardens, we understand different guests have varying preferences. We hope to have the pleasure of serving you again on your next visit to Tampa.

8/10 - 좋아요

Raquel

Buenísimo todo muy limpio y amplio
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Raquel, estamos encantados de saber que disfrutó de su estadía en Hyatt Place Tampa/Busch Gardens. Es maravilloso ver que nuestro compromiso con la limpieza y las amplias habitaciones cumplieron con sus expectativas. Esperamos darle la bienvenida nuevamente en un futuro próximo. Gracias por compartir tus comentarios con nosotros.

10/10 - 훌륭해요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleaned
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 7일
Luis, thank you for sharing your positive feedback. It's wonderful to hear that you appreciated the cleanliness at Hyatt Place Tampa/Busch Gardens. We strive to maintain the highest standards of cleanliness for our guests and we're glad it showed. Looking forward to welcoming you back for another stellar stay!

6/10 - 괜찮아요

Daryl

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Daryl, it seems you have given a middle-of-the-road rating following your stay. Your feedback is vital and would help guide improvements where necessary. We hope for the opportunity to serve you better in the future.