야외 연회 공간

웨스틴 탬파 베이 여행 후기

4 out of 5
웨스틴 탬파 베이
7627 W Courtney Campbell Cswy, Tampa, FL

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1013개 이용 후기 중 490개" "
평점 8 - 좋아요. 1013개 이용 후기 중 213개" "
평점 6 - 괜찮아요. 1013개 이용 후기 중 152개" "
평점 4 - 별로예요. 1013개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 1013개 이용 후기 중 79개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Wilson W

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me encanto ,volvere a ir
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Stephanie

연인과의 여행
좋아요: 직원 및 서비스
They charge $25 to park or you can valet for $30. That is a daily rate. There is no pool on-site. The shower is built along a ledge and floods the bathroom floor everyday during showers, requiring numerous towels to clean up.
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

afroz

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was dirty, sheets were not clean, bathrobe had stainss
2024년 5월에 2박 숙박함

4/10 - 별로예요

Rosendo

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Avoid the Hotel. It's not a Westin, althoug the name is on the rooftop. The service is really bad. The breakfast is horrible and the waiters are lost. Only the view is nice, but no way the money worth.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Rosa Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Moises

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Johnny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outside of the hotel needing an remodel my stay was great.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Jean-Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Joann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service. Very helpful employees convenient Location
2024년 5월에 4박 숙박함

6/10 - 괜찮아요

David

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Close to airport , ice machines didn’t work asked for ice they wouldn’t bring us any, and we were in our nightwear, didn’t clean our room!
2024년 5월에 5박 숙박함

2/10 - 너무 별로예요

michael monserrate

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a total letdown. There were no amenities No pool available, no beach use due to construction, no fire pit or dining outside, no use of rooftop. And I had to pay for parking. Total false advertising. Gigantic kraines all over the property with yellow tape. We had a terrible stay. Should have stayed at the Hilton!!!!!
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Hotelmgmt 님, 2024년 5월 20일
Thank you for the five-star rating, Melanie! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 - 훌륭해요

Nereida

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Service
2024년 5월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 22일
Nereida, thank you for your high recommendation of The Westin Tampa Bay. We are thrilled you had an outstanding stay and our service exceeded your expectations. We hope to have another opportunity to welcome you back again soon!

10/10 - 훌륭해요

Orquídea

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 5월 19일
Thank you for your five-star rating, Orquídea! We hope to be your preferred property whenever your travels bring you to the area!

8/10 - 좋아요

Renuka D

좋아요: 청결 상태
2024년 5월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 16일
Renuka, we appreciate your positive rating and hope to see you again soon for another great stay!

8/10 - 좋아요

Oscar David Del Valle

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 16일
Thank you for rating your stay! We hope to be your preferred property whenever your travels bring you to the area!

10/10 - 훌륭해요

Alessandro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the experience overall. I must emphasize that the service provided by the entire hotel staff is worthy of a 5 star rating. Highly recommended!
2024년 5월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 15일
Alessandro, thank you for your high recommendation of The Westin Tampa Bay. We are delighted you had an excellent stay and the service provided by our team exceeded your expectations. The pleasure would be ours to welcome you back!

10/10 - 훌륭해요

INDIRA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy process, nice views and great time
2024년 5월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 14일
Indira, thank you for your high recommendation of The Westin Tampa Bay. We are glad you had an excellent stay and were pleased with our beautiful views, easy check-in, and great amenities. The pleasure would be ours to welcome you back!

4/10 - 별로예요

Marlene

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was ready over 5 hours after check in time. On the second day, housekeeping came to do the room after 4pm. The hotel is dated and not well maintained. There’s no pool and the food is mediocre. The phone by the bed was out of service. The bed covering is super heavy and uncomfortable. The AC position was annoying, hitting you straight when sitting or laying in bed.
2024년 5월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 14일
Marlene, thank you for sharing your concerns. We apologize for the delays and the issues you experienced during your stay. We are actively working on improvements in maintenance, service, and amenities. We value your feedback and hope to have the opportunity to provide you with a much better experience on your next visit.

10/10 - 훌륭해요

Liuver

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff!!! Very clean
2024년 5월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 14일
Liuver, thank you for staying with us! We are glad you had a clean and comfortable stay at The Westin Tampa Bay. Your kind words about our team are very much appreciated. We hope to welcome you back again soon!

4/10 - 별로예요

MOISE

Alarm clock was turned off before we arrived & went off very early next morning.
2024년 5월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 14일
Moise, thank you for bringing this to our attention. We apologize for the inconvenience with the alarm clock and will ensure our team checks this as part of our room preparation process. We hope to welcome you back for a more restful experience in the future.

10/10 - 훌륭해요

daymi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 5월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 14일
Daymi, thank you for your perfect rating of The Westin Tampa Bay. We are glad you enjoyed your stay and were pleased with our accommodations. The pleasure would be ours to welcome you back!

10/10 - 훌륭해요

Karl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 5월 13일
Thank you for the five-star rating, Karl! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 - 훌륭해요

ARIELLA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is about 15 minutes away from Tampa city center and has a. very quiet and limited surrounding but it's price is very reasonable and it's clean and the rooms are great. Staying there saved us money and provided us a quiet escape from the city.
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 14일
Ariella, thank you for your review. We are glad you found value in our pricing and enjoyed the cleanliness and comfort of our rooms. It is great to hear our location provided a peaceful retreat. We look forward to welcoming you back for another serene and economical stay at The Westin Tampa Bay!

2/10 - 너무 별로예요

Abigail

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 5월 7일
Abigail, we apologize that your stay missed the mark on this occasion. We hope you'll consider returning to us in the future, to see just how dedicated we are to making a positive change.

10/10 - 훌륭해요

Adrienne 님, Fayetteville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The check in was seamless and the staff is very courteous!
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 6일
Adrienne, we are pleased to hear that your check-in experience was seamless and our team impressed you with their courtesy! Thank you for sharing your experience, and we look forward to welcoming you back for another smooth and enjoyable stay at The Westin Tampa Bay.

10/10 - 훌륭해요

Diego

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gusto mucho que el hotel estuvo muy limpio
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 6일
Diego, thank you for your high recommendation of The Westin Tampa Bay. We are glad you had an excellent experience and were pleased with our clean accommodations. We hope to have the pleasure of welcoming you back again soon!

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here last weekend and loved it. The valet staff was amazing and made traveling with my elderly mom so much easier. The pool and dj were great fun along with the singer on Saturday night. I felt like once there , you never have to venture out. I love it. Bartenders and reception staff were so warm and attentive too. I would definitely go back
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 6일
Melissa, we are thrilled that our valet team and welcoming bartenders and reception team made your stay enjoyable and convenient, especially while traveling with your mom. It is great to hear you felt no need to leave the fun behind! Thank you for your kind words, and we eagerly await your return to The Westin Tampa Bay.

10/10 - 훌륭해요

Marlie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 3일
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Marlie!

2/10 - 너무 별로예요

Evert 님, Lake Worth

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Horrible place. There is no pool because it has a “private beach”. The private beach is nasty on a canal with boat traffic and oil slick and dirty water. Restaurant is terrible and restaurant staff even worse. The breakfast buffet is the biggest repoff at $22 per person. A cheap Holiday Inn has better free breakfast. Honestly I don’t see how this place can be a 4 star hotel. At least they have a Starbucks inside to make up for the horrible breakfast. Save your money and get a better place.
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 3일
Thank you for taking the time to share your feedback, Evert. We deeply apologize for the dissatisfaction you experienced during your stay. We are sorry to hear that our private beach and restaurant did not meet your expectations, and we understand your concerns regarding the quality of the breakfast buffet and the overall value. We strive to maintain high standards across all areas of our service, and it is evident from your feedback that we did not achieve this during your visit. We value your input as it helps us identify areas needing improvement. We hope to have another opportunity to better serve you in the future and to show you the quality and service we are known for.

6/10 - 괜찮아요

Floriano

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Room seemed dated. Thermostat was unreadable, fan stayed on all night, very loud and hitting the bed.
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 1일
Floriano, we apologize for the issues with the room's thermostat and fan noise. We are addressing these concerns to ensure a more comfortable stay. Thank you for your feedback. We look forward to welcoming you back for a better experience.

2/10 - 너무 별로예요

Isaiah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 5월 1일
We wish we had more details to understand the reason for your rating, Isaiah, and would welcome the opportunity to host you once more to change your impression.

10/10 - 훌륭해요

Tamara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was right on the bay with its own little beach and nice outside deck to relax with a cocktail! Very comfortable for a woman traveling alone on business.
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 29일
Tamara, we are delighted you enjoyed our bayfront property and felt comfortable during your solo business trip. We hope to welcome you back for another relaxing stay soon!

10/10 - 훌륭해요

Susan 님, Cary

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I had a nice stay and will consider staying at the Westin again the next time we’re in time. We also liked the proximity to Clearwater Beach!
2024년 1월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 29일
Susan, thank you for staying with us! We are glad you and your husband enjoyed your visit and hope to see you again soon.

6/10 - 괜찮아요

Lara

아이를 동반한 가족 여행
Seemed average considering the price I considered better
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 29일
Lara, we appreciate your feedback and apologize if your experience did not meet your expectations. We continuously strive to improve and hope to exceed your expectations on a future visit. We look forward to welcoming you back for a better experience.

10/10 - 훌륭해요

Jerome

2024년 4월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 5월 19일
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Jerome.

4/10 - 별로예요

Eric

가족 여행
별로예요: 숙박 시설 상태 및 시설
Old poor quality for a Weston Marriott brand I was very b surprised staff was slow but did help just may be area just not used to hotel was old as I am not worth money they charge buffet breakfast sucks not worth 21.99 better of at McDonald
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 29일
Eric, thank you for your valuable feedback. We are saddened to hear that your stay fell short of your expectations and for that we are truly sorry. We will be sure to use your feedback in order to improve and hope to have another opportunity to welcome you back for a better experience in the future.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful stay
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 29일
Robert, thank you for your high recommendation. We are glad you had a wonderful stay and hope to welcome you back again soon!

6/10 - 괜찮아요

Craig

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The hotel was clearly an older building but well Kept and clean. The problem was with the morning staff. 1. My husband had a question regarding logging onto the WiFi in the lobby. She basically ignored him, kept talking to her co worker and then took his phone and brought him to the pay to use. 2. Upon checkout it appeared that we had been charged twice. The man at the counter replied “ I have no idea how Expedia pays us”. That’s it. He thought that was a reasonable response. Then my husband asked for a printed receipt hoping that might clarify what had been charged- the employee sighed, literally rolled his eyes and then apologized to the 1 person in line behind us for the delay. Would not go back to this Westin because of these 2 employees.
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 29일
Craig, we are glad you found our hotel well-kept. We apologize for the inconvenience caused by the morning team. Your feedback is valuable, and we will address these issues internally. We hope to have the opportunity to welcome you back for a more positive experience.

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 23일
We are humbled to have earned your perfect score, Greg! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

10/10 - 훌륭해요

AMEEN

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 24일
Ameen, thank you for your perfect rating of The Westin Tampa Bay. We are glad you had an excellent stay and found our accommodations clean. We hope to have the pleasure of welcoming you back again!

4/10 - 별로예요

Karen

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 22일
Karen, we regret we missed the mark on truly impressing you during your stay. We would love the opportunity to make it up to you on a future visit.

8/10 - 좋아요

Jeffrey 님, Palatine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great area by airport
2024년 4월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 22일
Jeffrey, thank you for your review. We are pleased to hear you appreciated our location near the airport. We look forward to welcoming you back soon for another convenient and enjoyable stay!

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice just far from everything!
2024년 4월에 4박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 22일
Ryan, thank you for your high rating. We are glad you had an overall enjoyable stay and hope to welcome you back the next time you are visiting the area!

8/10 - 좋아요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스
We booked this hotel hoping it would be an all-in-one place for our getaway. While the hotel was nice, there were a few things that we wished we would have known ahead of booking. The main things were there was no refrigerator in the room, the safe in the room did not work (was told most of them did not), they were working on "improvements" at the time, the elevators had a mind of their own (sometimes waiting 10 mins) and the restaurant was out of a lot of items. We made the best out of it though and just chose to spend most of our time out and about.
2024년 4월에 5박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 22일
Joe, thank you for your feedback. We apologize for the inconveniences you experienced and appreciate your understanding as we work on improvements. We are glad you still enjoyed your time exploring the area. We hope to welcome you back in the future with all facilities up to standard for a more seamless and enjoyable experience.

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a lovely property
2024년 4월에 3박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 21일
Thank you for the compliment, Gregory! We're so glad you enjoyed your time with us and we hope to welcome you back for another memorable stay soon.

8/10 - 좋아요

Steve

2024년 4월에 3박 숙박함
답변 제공: Hotelmgmt 님, 2024년 5월 7일
It was a pleasure to serve as your home-away-from-home, Steve, and we thank you for your high marks. We would be delighted to welcome you back just as soon as you can!

10/10 - 훌륭해요

Emmanuella D

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 16일
Emmanuella, it's rewarding to see that you had a great stay! Thank you and we hope you'll join us for another five-star experience soon!

4/10 - 별로예요

Tara

가족 여행
Stayed for 4 nights. Toilet was dirty. Room was not cleaned 2 of the days we were there . Ran out of toilet paper. They did bring some up with in 15 mins. Asked to have the trash emptied too. That didn’t happen for 2 days. Complained and was given complementary breakfast. Food was not good either. Best part of the hotel is “Starbucks” and the little beach.
2024년 4월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 16일
Tara, we apologize for the issues with room cleanliness and service during your stay. We are addressing these concerns to ensure they are not repeated. We are glad you enjoyed the Starbucks and the beach. We hope you will consider staying with us again for a much-improved experience.

8/10 - 좋아요

Luis

출장 여행
좋아요: 직원 및 서비스
I’m glad to know there’s renovations going on since it feels outdated for a Westin property
2024년 4월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 12일
Luis, thank you for staying with us at The Westin Tampa Bay. We are glad you enjoyed your stay and hope to welcome you back again soon when our renovations are complete!