로비

메트로폴리탄 호텔 여행 후기

메트로폴리탄 호텔
11 Trumpeldor St, Tel Aviv

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 616개 이용 후기 중 179개" "
평점 8 - 좋아요. 616개 이용 후기 중 265개" "
평점 6 - 괜찮아요. 616개 이용 후기 중 109개" "
평점 4 - 별로예요. 616개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 616개 이용 후기 중 24개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
가격대비 괜찮은 곳
비치 근처에 있어서 산책하러 가기에 가깝고 조식도 가격대비 종류가 많고 괜찮았다 특히 리셉션 직원들이 친절했다. 현금이 없어서 택시로 공항까지 갔어야되는데 택시도 친절하게 잘 불러줘서 무사히 잘 다녀왔다.

10/10 - 훌륭해요

Insun 님, KR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
THe view is great. You can rest with find services enjoying all the views. it is a little expensive but it give back what it cost

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel. Steps from the beach and great staff.
2024년 4월에 9박 숙박함

6/10 - 괜찮아요

Hava krumhorn

연인과의 여행
별로예요: 편의 시설/서비스
Très bonne localisation. Chambres vétustes, moquette au sol, Rafraîchissement à faire ! Aucun charme, aucune âme. Piscine et salle de sport fermée pendant notre séjour (fin mars). Mauvaise insonorisation entre les chambres et le couloir.
2024년 3월에 12박 숙박함

2/10 - 너무 별로예요

Yoav

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked a room there and when I came to check in they tell me there’s no rooms available the guy the reception was super rude.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Robert

2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

yossef

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Habitación sucia, pequeña e incómoda. Las celdas de las cárceles son al menos gratuitas
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

CAROLINE

2024년 2월에 1박 숙박함

4/10 - 별로예요

Tomer

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Jacques

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 10박 숙박함

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

Benjamin

2024년 1월에 1박 숙박함

4/10 - 별로예요

Alan

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was tiny as was the bathroom The lift was filthy the whole time The hallways also dirty
2023년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Convenient location
Enjoy being so close to the water.
2023년 9월에 4박 숙박함

4/10 - 별로예요

Henrik

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Virkeligt beskidte værelser
Værelserne var virkeligt dårligt rengjorte. En turistfælde
2023년 9월에 4박 숙박함

6/10 - 괜찮아요

sabine

단체 여행
Besoin de travaux dans les chambres
2023년 8월에 19박 숙박함

2/10 - 너무 별로예요

Marc

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pictures need updating very old run down and overcrowded with young groups, pool hours 10-6 are crazy not long enough , very loud
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So close to the beach, it was perfect. I love this place. Stay in room 1414 it is the best. I will book here every time I travel to Israel. James from Hollywood, California
2023년 7월에 2박 숙박함

8/10 - 좋아요

Lucette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Demi pension le soir devrait améliorer les desserts trop de pâtisserie et pas de fruits ni salades de fruits, ni entremets. Dommage et pas assez diététique.
2023년 8월에 14박 숙박함

10/10 - 훌륭해요

Alon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You could not be closer to everything than this. The food is excellent. The staff is excellent. The rooms have enough space, are well organized and clean. Exactly what we wanted.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Daniel

Muy bueno
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함

8/10 - 좋아요

Jayne

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My son and I stayed at the Metropolitan for 7 nights and were generally very happy with our stay. It's ideally located for the beach and all the bars and restaurants you could possibly want, plus it makes a great base for sightseeing. The room was small but comfortable and we generally slept well. The room cleaning left a bit to be desired, however, when I mentioned it to the reception staff, they made every effort to quickly rectify the situation, even leaving us a lovely fruit platter by way of an apology that evening. There's a nice, clean rooftop pool with a sundeck, which we made good use of, as well as a small gym with basic equipment. The staff work really hard to keep guests happy and are generally polite and friendly. Valentin was particularly helpful and lovely, as was Avi. The hotel tends to be used for teenage tour groups, so expect to see them arriving and departing en masse during the summer months. However, this did not disturb us or cause a problem. The breakfast buffet is superb! So much choice, along with certain dishes I have never tried before and have since tried to replicate at home. All in all, we were very happy with our choice and felt the Metropolitan provided good value for money. Even though it's not the most opulent of hotels, we felt very 'at home' there. We would definitely stay there again if we return to Tel Aviv.
2023년 7월에 7박 숙박함
답변 제공: Avi Tilinger 님, 2023년 7월 28일
Dear Jayne],Thank you for staying at Hotel Metropolitan . We are glad you and your son had a great experience.Our ideal location near the beach, bars, and restaurants made your stay convenient and enjoyable.We apologize for any inconvenience with room cleaning, but we swiftly rectified the situation and left a lovely fruit platter as an apology.Thank you for your kind words about our staff, especially Valentin and Avi.We're thrilled you liked our breakfast buffet and felt at home at Hotel Metropolitan.Looking forward to welcoming you back in the future.Best regards,Guest Relations ManagerHotel Metropolitan

6/10 - 괜찮아요

Morgan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The hotel is mediocre and the toilet didn’t flush properly, also the drains in both the sink and bathtub were very slow and filled up while using the water
답변 제공: Avi Tilinger 님, 2023년 7월 27일
Dear Morgan,Thank you for sharing your feedback about your recent stay at Hotel Metropolitan. We sincerely apologize for the inconvenience you experienced during your visit.We are sorry to hear that your stay was not up to your expectations and that you encountered issues with the toilet, sink and bathtub. This is certainly not the standard we strive to maintain, and we regret any discomfort caused.Please be assured that your comments have been noted, and we will address these matters promptly to rectify the situation and prevent such issues from recurring in the future.We appreciate your honest feedback, as it allows us to continuously improve our services and facilities. We hope that you will consider giving us another opportunity to provide you with a more pleasant and satisfactory experience on your next visit.Thank you for choosing Hotel Metropolitan, and we hope to have the chance to welcome you back for a better stay.Best regards,Guest Relations ManagerHotel Metropolitan

8/10 - 좋아요

nicole

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great location for beach , market , restaurants and shops. Enjoyed days split pool and beach. Great breakfast choice. The large noisy tour groups were annoying at times - most kids pleasant but not all ! Rooms beach side have great views - windows spoit it slightly as filthy. Fab aircon in hotel and rooms. Will be back.
2023년 7월에 4박 숙박함
답변 제공: Avi Tilinger 님, 2023년 7월 20일
Dear NicoleThank you for your review of Hotel Metropolitan. We appreciate your feedback and are delighted that you enjoyed our great location, beach and pool days, and the wide breakfast selection.We apologize for any inconvenience caused by the noise from large tour groups at times. We will address this issue to ensure a more pleasant experience for all our guests.We appreciate your understanding regarding the windows' cleanliness in the beach-side rooms, and we will work on improving this aspect.Thank you for your kind words about our air conditioning system. We are glad to provide you with comfort during your stay.We look forward to welcoming you back to Hotel Metropolitan for another enjoyable experience in the future.Best regards,Guest Relations ManagerHotel Metropolitan

10/10 - 훌륭해요

Serkan

좋아요: 숙박 시설 상태 및 시설
Great hotel with rooms to the sea.
2023년 7월에 3박 숙박함
답변 제공: Avi Tilinger 님, 2023년 7월 18일
Dear [Guest Name],Thank you for your recent review of Hotel Metropolitan. We are thrilled to hear that you had a great experience at our hotel, especially with the rooms offering sea views.We appreciate your kind feedback and the time you took to share your positive experience. It is our goal to provide exceptional service and memorable stays for our guests.We hope to have the pleasure of welcoming you back to Hotel Metropolitan in the future for another wonderful stay with stunning sea views.Warm regards,Guest Relations ManagerHotel Metropolitan

10/10 - 훌륭해요

Terri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel’s location is fantastic. Right off the beach without the expense of the beach hotels. We stayed in an updated room which was extremely clean and quiet with a very comfortable bed. The pool area is small & not somewhere you’d want to lounge for a long time, but nice for a dip in the pool. Breakfast was very good, staff was friendly & helpful, and we really enjoyed our stay.
2023년 7월에 2박 숙박함
답변 제공: Avi Tilinger 님, 2023년 7월 18일
Dear [Guest Name],Thank you for your recent review of Hotel Metropolitan. We are thrilled to hear about your fantastic experience. Our prime location near the beach, updated and clean rooms, comfortable beds, good breakfast, and friendly staff all contributed to making your stay enjoyable. We look forward to welcoming you back for another wonderful stay in the future.Best regards,Guest Relations ManagerHotel Metropolitan

6/10 - 괜찮아요

alberto

2023년 6월에 4박 숙박함
답변 제공: Avi Tilinger 님, 2023년 7월 18일
Dear AlbertoThank you for your recent review of Hotel Metropolitan. We appreciate your feedback and value your opinion.We apologize if we did not fully meet your expectations during your stay. We continuously strive to improve and provide the best possible experience for our guests.We would love the opportunity to make it up to you on a future visit. If there is anything specific you would like to discuss or if you have any further feedback, please feel free to reach out to us directly.Thank you for choosing Hotel Metropolitan, and we hope to have the chance to welcome you back in the future.Best regards,Guest Relations ManagerHotel Metropolitan

10/10 - 훌륭해요

Audrey

2023년 7월에 2박 숙박함
답변 제공: Avi Tilinger 님, 2023년 7월 18일
Dear Audrey,Thank you for your recent review of Hotel Metropolitan. Your feedback is truly appreciated, and it motivates us to continue providing exceptional experiences for our guests.We are delighted to hear that you had a wonderful stay and that we met or exceeded your expectations. It is our utmost pleasure to provide a memorable and enjoyable experience for our valued guests.Thank you for choosing Hotel Metropolitan, and we look forward to the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,Guest Relations ManagerHotel Metropolitan

8/10 - 좋아요

elisabeth

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Heerlijk hotel en ontbijt. Alleen de check-in ging totaal niet goed.
2023년 6월에 2박 숙박함
답변 제공: Avi Tilinger 님, 2023년 7월 18일
Dear Elisabeth,Thank you for your recent review of Hotel Metropolitan. We appreciate your feedback and are delighted to hear that you found our hotel and breakfast to be wonderful.However, we sincerely apologize for any inconvenience you experienced during the check-in process. Please rest assured that we take your feedback seriously and will address this issue with our team to ensure a smoother and more efficient check-in experience for our guests in the future.Thank you for bringing this matter to our attention. We value your feedback and hope to have the opportunity to welcome you back for an even better stay, where every aspect exceeds your expectations.Best regards,Guest Relations ManagerHotel Metropolitan

10/10 - 훌륭해요

yelena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Avi Tilinger 님, 2023년 7월 18일
Dear Yelelna,Thank you for your recent review of Hotel Metropolitan. We are delighted to receive a perfect score of 5 out of 5 from you. Your feedback is greatly appreciated, and it reinforces our commitment to providing exceptional experiences for our guests.We are thrilled to know that you had a wonderful time during your stay with us. It is our goal to exceed your expectations in every aspect, from our service to the quality of our facilities.Thank you for choosing Hotel Metropolitan, and we look forward to the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,Guest Relations ManagerHotel Metropolitan

8/10 - 좋아요

yigal

가족 여행
좋아요: 청결 상태
2023년 6월에 7박 숙박함
답변 제공: Avi Tilinger 님, 2023년 7월 18일
Dear YigalThank you for your review and the score of 8 out of 10. Your feedback is valuable to us as we strive to improve our services and enhance your experience.We are glad to hear that you had a positive stay with us. We appreciate your input and will use it to ensure that we continue to meet and exceed your expectations.Thank you for choosing Hotel Metropolitan, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Guest Relations ManagerHotel Metropolitan

8/10 - 좋아요

Naomi

2023년 6월에 1박 숙박함
답변 제공: Avi Tilinger 님, 2023년 7월 18일
Dear Naomi,We appreciate your feedback and are pleased to hear that you had a positive stay with us.We value your input and will continue to make improvements to enhance your experience during future visits.Thank you for choosing Hotel Metropolitan, and we look forward to welcoming you back.Best regards,Guest Relations ManagerHotel Metropolitan

10/10 - 훌륭해요

JEREMY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks to Hila and the entire staff for a wonderful stay. The way that you looked after me and how you went out of the way to make me feel even more comfortable is amazing. Thanks again Jeremy W.
2023년 6월에 1박 숙박함
답변 제공: Avi Tilinger 님, 2023년 7월 18일
Dear Jeremy Thank you for your kind words and feedback. We are delighted to hear that you had a wonderful stay at our hotel, and we appreciate your recognition of Hila and our entire staff.We pride ourselves on providing exceptional service and ensuring our guests' comfort. It is heartwarming to know that our efforts made a positive impact on your experience.We will be sure to pass along your appreciation to Hila and the rest of our team. Thank you for choosing our hotel, and we look forward to welcoming you back for another memorable stay.Best regards,Guest Relations ManagerHotel Metropolitan

6/10 - 괜찮아요

Hubert

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Si vous n’avez rien de mieux
Hôtel très vieillissant méritant une vraie rénovation.. Pour le minimum ça va. En revanche, ce qui reste excusable, c’est la propreté. Moquette, tachée, et ce dans une suite.
2023년 5월에 1박 숙박함
답변 제공: Hila- Duty Manager 님, 2023년 5월 22일
Dear Guest,I was sorry to hear your recent stay did not meet your expectation.We promise to learn from your comment in order to get better.

10/10 - 훌륭해요

Gisela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff. Felt very safe as a solo female traveler. Would recommend.
2023년 4월에 7박 숙박함
답변 제공: Hila- Duty Manager 님, 2023년 4월 19일
Dear GiselaThank you so much for your lovely review!We hope to welcome you soon,Warm Regards

10/10 - 훌륭해요

philippe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 7박 숙박함
답변 제공: Hila- Duty Manager 님, 2023년 4월 19일
Dear philippeThank you so much for this lovely 10/10.Warm Regards

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Did not like the roon cold. They turned off the heater too soon. I wascold e ery day. Every body temperature is not the same
2023년 3월에 4박 숙박함
답변 제공: Hila- Duty Manager 님, 2023년 4월 19일
Dear SusanThank you for 5/5 rate and your positive review.We hope to see you soonWarm Regards

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 9박 숙박함
답변 제공: Hila Guest Relation Manager 님, 2023년 5월 22일
Dear Robert.Thank you so much for this perfect review of yours and of course for your choice to stay at The Metropolitan Tel Aviv.We hope to see you soon,Warm Regards

4/10 - 별로예요

Jim

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property is near the beach, other hotels, shuk, Jaffa City and museums. The issue is the breakfasts. I couldn't get the hotel or expedia to tell me if breakfasts are included or not.
2023년 3월에 1박 숙박함
답변 제공: Hila- Duty Manager 님, 2023년 3월 23일
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 - 훌륭해요

Andrea

2023년 3월에 1박 숙박함
답변 제공: Hila- Duty Manager 님, 2023년 3월 15일
Gentile cliente,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

10/10 - 훌륭해요

Marcello

좋아요: 청결 상태, 직원 및 서비스
Posizione perfetta le camere sarebbero da rinnovare un po’ però nel complesso buono
2023년 2월에 4박 숙박함
답변 제공: Hila- Duty Manager 님, 2023년 3월 6일
Dear MarcelloThank you so much for this 5 stars review.We are already waiting for he next time!

8/10 - 좋아요

Rajan

2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Nadezhda

8/10 - 좋아요

Luiz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bom
2023년 1월에 4박 숙박함
답변 제공: Hila- Duty Manager 님, 2023년 1월 14일
Dear Luiz.Thank you for your review and for choosing to stay at The Metropolitan Tel Aviv.We will be happy to see you again

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 직원 및 서비스

8/10 - 좋아요

Gianluca

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottima posizione, colazione variegata e abbondante. Personale accogliente e gentile, ma lento e impreparato. Bagno piccolo ma struttura abbastanza nuova e gradevole/pulita.
답변 제공: Hila- Duty Manager 님, 2023년 1월 9일
Gentile cliente,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well placed, 2 minutes walk to the beach frontage. Easy walk to the main centre for bars and restaurants. Good breakfast selection. Poor bar area. Nice lounge/lobby
답변 제공: Hila- Duty Manager 님, 2023년 1월 22일
Dear Eric.We appreciate your choice to stay at The Metropolitan Tel Aviv and the time you took writing this feedback regarding your stay!We hope to welcome you again,Kind Regards

8/10 - 좋아요

emelda