스탠다드 더블룸, 더블침대 2개, 금연 | 책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판

로드웨이 인 올드 타운 테메큘라 여행 후기

2 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 1001개 이용 후기 중 203개" "
평점 8 - 좋아요. 1001개 이용 후기 중 219개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 221개" "
평점 4 - 별로예요. 1001개 이용 후기 중 176개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 182개" "

6.2/10

청결 상태

6.8/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Pegija

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 25일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 - 좋아요

Jennifer

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Location location location ! Perfect for walking everywhere in old town Temecula, the hotel is decent and a bit aged but other than that we love staying here in the middle of everything
2024년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 21일
Dear Guest,Thank you for highlighting our prime location in the heart of Old Town Temecula! We're delighted to hear that you enjoyed exploring the area on foot. While we appreciate your feedback about the hotel's age, we're committed to ensuring a comfortable stay for all our guests. We look forward to welcoming you back for another wonderful experience.Sincerely, Hotel Manager

4/10 - 별로예요

SYLVIA 님, SAN BERNARDINO

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was great walking distance that was really nice I rented room 203 which was listed as a suite. The only thing about it being a suite was that it had a couch which was dirty. I forgot to take my slippers and was walking barefoot the floor was sticky and dirty and I had to keep washing my feet which were black from dirt. I used one of the towels to clean the floor and it was black with dirt. Overall the Rodeway is in a very good location and I had stayed there a few times before and this was my worst trip. I did mention it to the front desk and he said it was noted and he would like housekeeping know.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 21일
Dear Guest,Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated our convenient location. However, we're truly sorry for the inconvenience you faced regarding the cleanliness of your room, especially the couch and floors. This is certainly not the standard we strive to uphold. Rest assured, your feedback has been shared with our housekeeping team for immediate attention. We hope to have the opportunity to welcome you back for a much-improved stay in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Sabrina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It's reminds me of the a motel 6,but worth the price to be close to everything. Parking fills up because of the night life. No Jacuzzi, no breakfast. staff was great.. like I said you can't beat the price for location and access to Old Town Temecula.
2024년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 21일
Dear Guest,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel to be a convenient and affordable option for your visit to Temecula. While we don't offer amenities like a Jacuzzi or breakfast, we're thrilled that our central location and attentive staff made your stay enjoyable. We appreciate your feedback and hope to welcome you back soon for another great stay in Old Town Temecula!Sincerely, Hotel Manager

6/10 - 괜찮아요

Jen

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Property is ok. A little run down. They use heavy chemicals to clean the rooms - it was overwhelming when we arrived, we had to keep the door open for a while. We did find a small cockroach in the bathtub the next morning so that wasn’t too great. If you need a place to sleep and not hang out at and close to downtown than this is your place.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 19일
Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience caused by the overwhelming smell of cleaning chemicals upon your arrival and for the presence of a cockroach in your room. This does not meet our standards, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your feedback and hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager

4/10 - 별로예요

James

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn’t like anything. My first and last time staying here. The bed was TOTALLY UNCOMFORTABLE. The wall are very thin. I heard everything my neighbor was doing.
2024년 5월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 18일
Dear Guest,We apologize for the discomfort and noise issues you experienced during your stay. Your feedback is important to us, and we will address these concerns to improve our guest experience. We regret that we did not meet your expectations and hope you will give us another chance in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

DeErrol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very happy with my visit at the hotel.
2024년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 15일
Dear Guest,We're thrilled to hear that you were very happy with your visit at our hotel! Your satisfaction is our utmost priority, and we're delighted that you had a positive experience during your stay. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable visit in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Vanessa 님, Colton

단체 여행, 연인과의 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Behind tv and fridge was disgustingly dirty with old power strips that didnt even work.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 14일
Dear Guest,We apologize for the cleanliness issues you encountered behind the TV and fridge, as well as the malfunctioning power strips. Please know that this falls short of our usual standards, and we appreciate you bringing it to our attention. Rest assured, we will address these areas immediately to ensure a more pleasant experience for our guests in the future. Thank you for your feedback, and we hope to welcome you back for a better stay.Sincerely,Hotel Manager

6/10 - 괜찮아요

Denise

출장 여행, 가족 여행
I put the do not disturb sign on the door and ask them not to enter my room I had the room for four nights and did not want anyone to enter during the day while I was gone well they entered the room anyways did not appreciate that other than that it was quiet and everything was okay.
2024년 5월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 14일
Dear Guest,We sincerely apologize for the inconvenience caused by our team entering your room despite the "do not disturb" sign. Your feedback is invaluable, and we will take immediate action to ensure that our staff respects guests' privacy preferences in the future. We're glad to hear that aside from this issue, your stay was satisfactory. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you on your next visit.Sincerely,Hotel Manager

10/10 - 훌륭해요

Don 님, Kaneohe

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 9일
Dear Don,Thank you for your excellent rating! We're delighted that you had a fantastic experience during your stay. If there's anything specific you enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to welcoming you back for another great stay in the future!Sincerely,Hotel Manager

4/10 - 별로예요

Brian

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking was great
2024년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 6일
Dear Guest,We're delighted to hear that you found our parking facilities to your satisfaction! Thank you for taking the time to share your positive feedback with us. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We hope you continue to enjoy your time with us.Sincerely,Hotel Manager

4/10 - 별로예요

Carol

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m not sure how this place received such great reviews. It was dirty, stains on light switches, ceiling. Dirt behind and around sink. Not sure if it had been swept. Soap dispenser in the shower was broken. The lighting in the room was very dark. Additionally, there was a festival happening and I had spoken to clerk earlier that day. It would have been nice to know since streets were closed some open routes to take or just a heads up of traffic jams and closed streets.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 6일
Dear Guest,Thank you for sharing your feedback with us. We apologize for the cleanliness issues you encountered during your stay, as well as for the inconvenience regarding the festival and lack of communication about it. Your comments are valuable to us, and we will address them with our team to ensure improvements are made. We hope you'll consider giving us another chance in the future to provide you with a better experience.Sincerely,Hotel Manager

8/10 - 좋아요

Elvia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The location was excellent. But the hotel itself can use an upgrade.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 5일
Dear Guest,Thank you for your feedback. We're glad to hear that you found the location of our hotel excellent. We take guest feedback seriously, and we appreciate your suggestion for an upgrade. Rest assured, we are continuously working on improvements to enhance our guests' experience. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future to showcase our improvements.Sincerely,Hotel Manager

8/10 - 좋아요

Armando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 2일
Dear Armando,Thank you for your feedback and for choosing to stay with us. We're pleased to hear that you had a positive experience overall. If there are any specific areas where we can improve and earn that extra star from you, please don't hesitate to let us know. We appreciate your support and hope to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

8/10 - 좋아요

kathia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 30일
Dear Kathia,Thank you for your rating and feedback. We're glad to hear that you had a positive experience during your stay. If there's anything specific we can improve to make your next stay even better, please let us know. We appreciate your input and hope to have the opportunity to host you again in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Adelia

2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 19일
Dear Adelia,Thank you for taking the time to review your stay. We're sorry to hear that your experience was not fully satisfactory. Your feedback is valuable to us, and we will use it to make improvements for future guests. If there are any specific concerns you'd like to share, please don't hesitate to reach out. We hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Leslea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
conveint
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 29일
Dear Leslea,Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience during your stay. If there are any specific areas where we can improve to earn that extra star next time, please feel free to let us know. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Peter

Property was decent but noisy
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Guest,Thank you for your feedback. We're glad to hear that you found our property decent. However, we apologize for any noise disturbance you experienced during your stay. Your comfort is important to us, and we will look into ways to minimize noise for our guests' future stays. We appreciate your understanding and hope to welcome you back for a more peaceful experience.Sincerely,Hotel Manager

8/10 - 좋아요

Gabriela

가족 여행
Clean room , very near to the famous old town Temecula .
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 19일
Dear Guest,Thank you for your positive feedback! We're pleased to hear that you enjoyed our clean rooms and convenient location near Old Town Temecula. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Jazmyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Convenient. Walking distance to restaurants.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 18일
Dear Guest,Thank you for sharing your feedback with us! We're pleased to hear that you found our hotel convenient and ideally located within walking distance to restaurants. Providing a convenient and accessible experience for our guests is important to us, and we're glad you found our location suitable for your needs. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

CarriLin 님, Garden grove

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear CarriLin,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience at our hotel. Your satisfaction is our priority, and we're delighted that we could meet your expectations. We appreciate your support and hope to welcome you back for another fantastic stay in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Azaria 님, Fallbrook

연인과의 여행
좋아요: 직원 및 서비스
there wasn’t a lot of lighting and most of the outlets did not work
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Guest,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the lack of lighting and malfunctioning outlets during your stay. Ensuring that our guests have a comfortable and functional environment is important to us, and we will address these issues promptly to improve the guest experience. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Somayeh

2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 18일
Dear Somayeh,We're deeply sorry to learn that your experience fell short of expectations during your recent stay with us. Your feedback is important to us, and we would appreciate the opportunity to understand the specifics of your concerns to address them appropriately. Please feel free to reach out to us directly so we can discuss your experience further and work towards resolving any issues you encountered. We value your input and hope to have the chance to regain your trust in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

JUAN M

좋아요: 청결 상태, 직원 및 서비스
Very convenient!!
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel very convenient. Providing convenience for our guests is important to us, and we're thrilled that we could meet your needs. We appreciate your kind words and look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Norma

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 9일
Dear Norma,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Jessica

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
It was convenient to everything. We liked that we can walk to the restaurant. Very poor customer service. The front desk staff was not friendly she wasn't welcoming at all.
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found our location convenient and enjoyed the ability to walk to nearby restaurants. However, we're disappointed to learn about your experience with our front desk staff. Providing friendly and welcoming service is a top priority for us, and we apologize for falling short of your expectations. Your comments will be addressed with our team to ensure improvements are made. We appreciate your input and hope to have the opportunity to welcome you back for a more positive experience in the future.Sincerely,Hotel Manager

4/10 - 별로예요

Richard 님, El Cajon

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
If you don't might the music from the Stampede shaking the walls until 2am, the noise might be bearable. Needs a lot of TLC. But, you get what you pay for. Super close to downtown Old town. Might be ok. Sun through Wed.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise from the Stampede. We understand the importance of a peaceful stay and regret that we fell short in this regard. Your comments about the need for improvements are duly noted, and we will work diligently to address them. We appreciate your understanding and hope that our convenient location near downtown Old Town might still make us a suitable option for your future visits, especially during quieter weekdays.Sincerely,Hotel Manager

4/10 - 별로예요

Jordan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not receive clean linens or towels while staying. There were hairs on the bed the first day we checked into the room and when it was brought up to staff we never received new sheets. We slept without blankets.
2024년 3월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Guest,We sincerely apologize for the lapse in service you experienced during your stay with us. Cleanliness and guest satisfaction are our top priorities, and it's disappointing to hear that we fell short of your expectations. Rest assured, we have addressed this issue with our housekeeping team to ensure that such oversights do not occur in the future. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to regain your trust and provide you with a more pleasant experience on your next visit.Sincerely,Hotel Manager

2/10 - 너무 별로예요

PATRICK

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
If you are in Temecula to party this is your place. Fairly modern and clean rooms for the price. Not great pillows. Walking distance to about a hundred bars and restaurants. If you're here to sleep bring some earplugs because the areas (and hotel the night I stayed) was very loud. I got no sleep. Checked out after one night (booked two) because a group was partying outside my door all night and the hotel staff was unable to quiet them. Hotel refused to refund second night even though the place was fully booked and I'm sure they rented out the room.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Guest,Thank you for taking the time to share your experience with us. We're glad to hear that you found our rooms to be modern and clean, and that our location suited your needs for enjoying the nightlife in Temecula. However, we apologize for the disturbance caused by noise outside your room. We strive to provide a peaceful environment for all our guests, and we regret that we were unable to address the situation to your satisfaction. Your feedback is valuable to us, and we will use it to improve our services. We hope to have the opportunity to welcome you back for a more restful stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Renee

단체 여행
좋아요: 청결 상태, 직원 및 서비스
This is my second time staying here. It’s an older hotel which needs a lot of upgrades, but it has a fridge and microwave and the location is great!!! Walking distance to all the restaurants and bar/breweries and lots of shops. No need to take Uber/Lyft. Staff are very nice!!!
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Guest,Thank you for choosing to stay with us again and for taking the time to share your feedback. We're glad to hear that our convenient location and amenities met your needs. Your kind words about our staff are greatly appreciated. We'll continue striving to improve our facilities to provide a better experience for our guests. We look forward to welcoming you back for another stay in the future!Sincerely,Hotel Manager

10/10 - 훌륭해요

Brandee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Guest,Thank you for choosing to stay with us and for leaving a positive review! We're thrilled to hear that you had a wonderful experience during your visit. Our team works hard to ensure that every guest enjoys a comfortable and pleasant stay. We hope to have the pleasure of welcoming you back again soon!Sincerely,Hotel Manager

10/10 - 훌륭해요

Johnie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was relaxing
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Guest,We're thrilled to hear that you found your stay relaxing. Your comfort is our priority, and we're glad we could provide a peaceful environment for you. If there's anything else we can do to enhance your experience next time, please don't hesitate to reach out. We look forward to welcoming you back for another relaxing stay.Sincerely,Hotel Manager

4/10 - 별로예요

Raul

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Guest,We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we apologize for any inconvenience you encountered during your stay. Please know that we take your comments seriously and will address them to improve our services for future guests. If you have any further concerns or if there's anything we can do to make it right, please feel free to reach out to us directly. Sincerely,Hotel Manager

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property, great staff good value execpt on weekends. Double standard rate for sat night...
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for your feedback. We're glad to hear that you found our property nice and our staff great. We apologize for any inconvenience regarding weekend rates. Your comments are valuable to us, and we'll review our pricing policies to ensure fair and consistent rates. We appreciate your patronage and hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Manager

4/10 - 별로예요

Leah

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was incredible but the property in question made me double take. There was stains on the bedsheets and the fabric of the sheets are outdated and inconveniently expired. It’s just gross there, damage from a break-in and awful bedsheets.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Guest,Thank you for acknowledging our staff's efforts, although we're deeply sorry to hear about the condition of your room. We apologize for the stains on the bedsheets and any inconvenience caused by outdated linens. Your feedback regarding the property's condition is concerning, and we will address these issues immediately to ensure a more comfortable experience for our guests.Please accept our sincere apologies, and we hope to have the opportunity to regain your trust during your next visit.Sincerely,Hotel Manager

10/10 - 훌륭해요

Veronica

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was a little updated but it was dirty. Towels were very thin one was dirty.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Guest,We sincerely apologize for the cleanliness issues you encountered during your stay. Providing a clean and comfortable environment is a top priority for us, and we regret that we fell short of your expectations. Your feedback is valuable, and we will address these issues with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Leticia

2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 8일
Dear Leticia,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations during your stay. Your satisfaction is important to us, and we appreciate your honest rating. If there are any specific areas where we fell short, please feel free to reach out to us so we can address them accordingly. We hope to have the opportunity to improve and provide you with a better experience in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Max

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Safe
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 6일
Dear Guest,Thank you for your succinct feedback. We're glad to hear that you found our hotel clean and safe. Providing a comfortable and secure environment for our guests is our top priority. We appreciate your positive comments and hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Levon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfectly located very close to Temecula, clean and cozy, nice views, professional personnel.
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 27일
Dear Guest,Thank you for your glowing review! We're delighted to hear that you enjoyed our convenient location, cleanliness, cozy atmosphere, and the professionalism of our staff. It was a pleasure hosting you, and we hope to welcome you back for another wonderful stay in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Juan Carlos

2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 28일
Dear Juan Carlos,Thank you for staying with us and for sharing your feedback. We're glad to hear that you had a satisfactory experience overall. However, we're sorry to learn that there were aspects of your stay that didn't meet your expectations. Your comments are valuable to us, and we'll use them to improve our services. If you have any specific suggestions for how we can enhance your experience next time, please feel free to share them. We hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Joanne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very noisy!!! I understand that the area has bar music noise. This was people staying at the Rodeway, having loud conversations at all hours of the night. I barely slept. Then when there was throw up all over the stairway the staff on duty said no on was available to clean it up. It was still there the next morning. Horrible Horrible don’t stay here !!!
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 26일
Dear Joanne,We sincerely apologize for the disturbance and inconvenience you experienced during your stay. Your comfort and satisfaction are important to us, and we regret falling short of your expectations. We'll address the noise issue with our team and ensure proper cleanliness and maintenance standards are maintained. Sincerely, Hotel Manager

10/10 - 훌륭해요

ERNESTO

2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 23일
Dear Ernesto, We're thrilled to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another outstanding stay in the future!Sincerely,Hotel Manager

8/10 - 좋아요

betty

단체 여행
great location.
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 21일
Dear betty,We're thrilled to hear that you found our location to be great! Providing a convenient and accessible setting for our guests is always a top priority. Thank you for choosing us, and we hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager

4/10 - 별로예요

Isabela

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Isabela,Thank you for sharing your feedback with us. We're sorry to hear that your experience was not up to your expectations. We take your comments seriously and will use them to address any areas of improvement. We hope to have the opportunity to make it up to you in the future with a better experience.Sincerely,Hotel Manager

10/10 - 훌륭해요

Marisa 님, Fox lake

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Marisa,Thank you for your fantastic rating and positive feedback! We're thrilled to hear that you had a wonderful experience during your stay with us. We appreciate your kind words and hope to welcome you back for another excellent stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

geovanni 님, Van Nuys

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the towels were not clean. they had smudges in them. but everything else was perfect. friendly front staff. accessible parking right next to the room. not far from the casino. 2ns time staying and will stay again :)
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 13일
Dear Geovanni,Thank you for your feedback and for choosing to stay with us again! We're glad to hear that you found our front staff friendly, appreciated the accessible parking, and enjoyed the proximity to the casino. We apologize for any issues with the towels and appreciate you bringing them to our attention. We'll ensure that this is addressed to improve your next stay. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

10/10 - 훌륭해요

Levon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My recent stay at Rodeway Inn Old Town Temecula was nothing short of fantastic! Nestled in the heart of downtown Temecula, this gem of a hotel offers a perfect blend of convenience, comfort, and charm. From the moment I stepped into the lobby, I was greeted by a warm and welcoming atmosphere. The staff's friendliness and efficiency made the check-in process a breeze, setting the tone for a delightful stay. The room itself was a pleasant surprise – clean, spacious, and thoughtfully appointed. The modern amenities provided all the comforts I needed, from a cozy bed and a well-equipped bathroom to a convenient workspace. The attention to detail did not go unnoticed, and the room's cleanliness was truly commendable. What sets Rodeway Inn Old Town Temecula apart is its prime location. Situated in downtown Temecula, I found myself within walking distance of the vibrant Old Town, where I explored charming boutiques, enjoyed delicious dining options, and soaked in the local atmosphere. The hotel's proximity to the area's renowned wineries and attractions made it an ideal choice for both business and leisure travelers.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 13일
Dear Levon,Thank you for your glowing review and perfect rating! We're thrilled to hear that your stay at Rodeway Inn Old Town Temecula exceeded your expectations. It's wonderful to know that you enjoyed our convenient location, comfortable accommodations, and friendly staff. We appreciate your kind words and hope to welcome you back for another fantastic stay soon!Sincerely, Hotel Manager

8/10 - 좋아요

Annalisa

연인과의 여행
Location was awesome and the many options you get in town, as well as the affordability. Facility was rundown & dirty but you get what you pay for, so my expectations were low and therefore, I wasn't surprised...just stating facts
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 12일
Dear Guest,Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed our hotel's awesome location and the many options available in town. We apologize for any shortcomings you experienced with the facility's condition. Your comments are valuable to us as we continuously strive to improve. We appreciate your understanding of the value proposition and hope to exceed your expectations on your next visit.Sincerely,Hotel Manager

8/10 - 좋아요

Annalisa

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Liked: it is actually in the Old Town Temecula with lots of vintage shops to check out with a happening nightlife!!!
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 12일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed our hotel's convenient location in Old Town Temecula, with its abundance of vintage shops and vibrant nightlife. We strive to provide our guests with an authentic and enjoyable experience, and we're thrilled that you had such a great time exploring the area. We can't wait to welcome you back for another memorable stay!Sincerely,Hotel Manager

8/10 - 좋아요

Flemming

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 1일
Dear Flemming,Thank you for your 8 out of 10 rating on Hotels.com! We appreciate your feedback and would love to know more about your experience to make your future stays even better. If there's anything specific you'd like to share, We look forward to the opportunity to host you again.Sincerely,Hotel Manager