“We picked this hotel, specifically for the kids waterpark area. The area is supposed to have heated water, but the heater was broken for our entire week long stay and apparently had been for months.
The 2nd and 3rd day of our stay the AC leaked and soaked the carpet along our wall that led to the courtyard. Maintenance had to come in a shop vac it up and set up a fan for a few hours. The rooms looked like they were redone since our last stay there (3 years ago).
One manager had heard our...
“We picked this hotel, specifically for the kids waterpark area. The area is supposed to have heated water, but the heater was broken for our entire week long stay and apparently had been for months.
The 2nd and 3rd day of our stay the AC leaked and soaked the carpet along our wall that led to the courtyard. Maintenance had to come in a shop vac it up and set up a fan for a few hours. The rooms looked like they were redone since our last stay there (3 years ago).
One manager had heard our...
brianna