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Mandarin Oriental, Tokyo

5.0 star property
Luxury spa hotel near Tokyo Imperial Palace

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Mandarin Oriental, Tokyo

Lobby
Restaurant
Point of interest
Mandarin Corner Suite King | Premium bedding, minibar, in-room safe, desk
Restaurant
Reviews
9.6

Exceptional

Popular amenities

  • Restaurant
  • Bar
    BarBar
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Parking available
    Parking availableParking available

Explore the area

Map
2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328
  • Popular LocationTokyo Imperial Palace3 min drive
  • Popular LocationTokyo Dome4 min drive
  • Popular LocationSensoji Temple4 min drive
  • AirportTokyo (NRT-Narita Intl.)61 min drive
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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Mandarin Grand Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Grand Twin

  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin Grand King

Mandarin Grand King | Premium bedding, minibar, in-room safe, desk

Mandarin Grand King

  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite King

Oriental Suite King | Premium bedding, minibar, in-room safe, desk

Oriental Suite King

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner King

Deluxe Corner King | Premium bedding, minibar, in-room safe, desk

Deluxe Corner King

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premier King Room

Lobby

Deluxe Premier King Room

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite King

Premium bedding, minibar, in-room safe, desk

Premier Suite King

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite King

Premium bedding, minibar, in-room safe, desk

Mandarin Suite King

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Corner Suite King

Mandarin Corner Suite King | Premium bedding, minibar, in-room safe, desk

Mandarin Corner Suite King

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Suite Twin

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite Twin

Premium bedding, minibar, in-room safe, desk

Premier Suite Twin

  • 100 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Premier Twin Room

  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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The price is ₩769,478
₩976,888 total
includes taxes & fees
Jul 21 - Jul 22
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About the neighborhood

Tokyo

Mandarin Oriental, Tokyo is located in Chuo, a neighborhood in Tokyo, and is in the entertainment district and near a metro station. Tokyo Imperial Palace and Sensoji Temple are notable landmarks, and the area's natural beauty can be seen at Ueno Park and Yoyogi Park. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo Disneyland®, a top attraction not to be missed.
Visit our Tokyo travel guideOpens in a new window

What's nearby

  • Tokyo Imperial Palace - 3 min drive
  • Ueno Park - 4 min drive
  • Tokyo Dome - 4 min drive
  • Sensoji Temple - 4 min drive
  • Tokyo Tower - 5 min drive

Getting around

  • Shinnihombashi Station - 2 min walk
  • Kanda Station - 7 min walk
  • Narita Intl. Airport (NRT) - 61 min drive

Restaurants

  • ‪東京アメリカンクラブ日本橋 - ‬2 min walk
  • ‪王德傳 - ‬2 min walk
  • ‪ISHIYA NIHONBASHI - ‬2 min walk
  • ‪博多ニューコマツ - ‬2 min walk
  • ‪千疋屋総本店 フルーツパーラー - ‬1 min walk

About this property

Mandarin Oriental, Tokyo

Luxury hotel near Tokyo Imperial Palace
Located close to Tokyo Dome and Ueno Park, Mandarin Oriental, Tokyo provides 2 coffee shops/cafes, a hair salon, and dry cleaning/laundry services. Treat yourself to a body treatment, aromatherapy, or a facial at the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes and Pilates classes are offered at the 24-hour health club; Mandarin Oriental, Tokyo also has 2 bars, conference space, and a spa tub. Guests can connect to in-room WiFi (surcharge).
You'll also find perks like:
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • ATM/banking services, a gift shop, and luggage storage
  • Multilingual staff, smoke-free premises, and a ballroom
Room features
All 179 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Changing tables, baby baths, and childcare services
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and separate tubs/showers
  • HDTVs with premium channels and DVD players
  • Recycling, electric kettles, and heating

Awards and affiliations

Mandarin Oriental, Tokyo is listed in the 2021 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,500 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (JPY 1,500 per night)

Parking and transportation

  • Covered valet parking on site (JPY 6,500 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 8,855 for adults and JPY 4,428 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,920 square feet of conference space

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 22770 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 8855 for adults and JPY 4428 for children
  • Fee for in-room wireless internet: JPY 1500 per night (rates may vary)
  • Fee for wireless internet in public areas: JPY 1500 per night (rates may vary)
  • Covered valet parking fee: JPY 6500 per day (in/out privileges)
  • Pet fee: JPY 22770 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility or spa tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Tokyo Hotel
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Tokyo
Tokyo Mandarin Oriental
Chuo Mandarin Oriental
Mandarin Oriental Chuo
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental, Tokyo Japan
Mandarin Tokyo
Mandarin Oriental Tokyo
Mandarin Oriental, Tokyo Hotel
Mandarin Oriental, Tokyo Tokyo
Mandarin Oriental, Tokyo Hotel Tokyo

Frequently asked questions

Is Mandarin Oriental, Tokyo pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of JPY 22770 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Mandarin Oriental, Tokyo?

As of Jun 20, 2024, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Tokyo on Jul 1, 2024 start from ₩842,928, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandarin Oriental, Tokyo?

Valet parking is available for JPY 6500 per day.

What time is check-in at Mandarin Oriental, Tokyo?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Mandarin Oriental, Tokyo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mandarin Oriental, Tokyo located?

Located in Chuo, this luxury hotel is within 3 mi (5 km) of Tokyo Imperial Palace, Ueno Park, and Tokyo Dome. Sensoji Temple and Tokyo Tower are also within 3 mi (5 km). Shinnihombashi Station and Mitsukoshimae Station are within a 5-minute walk.

Mandarin Oriental, Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 276 out of 342 reviews" "
Rating 8 - Good. 47 out of 342 reviews" "
Rating 6 - Okay. 9 out of 342 reviews" "
Rating 4 - Poor. 6 out of 342 reviews" "
Rating 2 - Terrible. 4 out of 342 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer, Ancaster

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property twice in the last 2 years . The hotel is beautiful property with stunning views of Tokyo. We found the service has slipped ever so slightly from our initial visit but over all, still an impressive venue. A special thank you of appreciation goes out to Kutari the young gentleman who greeted us each day in the car park. Most helpful and pleasant each and every time we saw him, service with a smile ! One negative regarding policy. The property pool is only available for guests from 6:30 am til 9:30 am. Only guests having a spa treatment booked were entitled to use it after those hours. We feel that’s not a terrific message to send to those paying clients who should be entitled to use the pool as any other hotel would offer.
Stayed 7 nights in Jun 2024

10/10 Excellent

David, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and service
Stayed 4 nights in Jun 2024

10/10 Excellent

Kelvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how convenient the location is. The metro station is right next to the hotel. It takes just 10 mins to go to Ginza. It is also on the line where Omotesando and Shibuya. I also like the bar. Very cool. Classic cocktails with its own creativity and a fine touch of Japanese culture in it. Staff are very helpful. The room is amazing. Looking directly into the metropolis.
Stayed 2 nights in Jun 2024

10/10 Excellent

gerald, Newport Coast

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like service, you will like this hotel. The service is outstanding. The hotel goes out of its way to make you feel at home. We stayed at one of the higher end suites and we welcomed with a very ample fruit basket with some of the best fruit I have ever had. The restaurants try to know you by name. The spa is first class and the sauna has a 30 story view of the city.
Stayed 3 nights in Jun 2024

8/10 Good

gerald, Newport Coast

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 5 star resort it is a bit tired. Food not great. View of city spectacular
Stayed 2 nights in Jun 2024

10/10 Excellent

Vicki, Albuquerque

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really professional and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Sergei, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, amazing views, 5 amenities. We enjoyed everything, the quality of the room with a stunning view from 30th floor, fantastic choices at breakfast, walkable to amazing restaurants and shopping at Ginza! Service is second to none. Definitely will come back!
Stayed 2 nights in Apr 2024

2/10 Terrible

Steve

Liked: Cleanliness, room comfort
Disliked: Staff & service
Ripped off and zero accountability
Hotel is a stripped down version of MO. Nothing is included with the room. You have to pay for the spa facility after 9am. They charge $60 for breakfast. They also add a 15% service charge to everything, so you get ripped off on two levels. Room was small and dated. Dirty windows. Service is unacceptable. We were there with another couple who was getting married. The hotel knew this. We also reminded them of the wedding. Their wedding came and went, and the hotel did NOTHING. The morning after we let them know of our disappointment. Only then did they send over some fake rose petals and a bottle of champagne. When we were checking out and were asked about our stay, and we told them about the missed wedding, (among other things), they had the audacity to respond by saying they did something for the wedding. Somehow doing it a day late is acceptable and our complaint wasn't valid to them. This is the epitome of terrible customer service. Zero accountability.
Stayed 6 nights in Mar 2024