레스토랑

머스터드 호텔 시모키타자와 여행 후기

3 out of 5
머스터드 호텔 시모키타자와
3-9-19 Kitazawa, Setagaya Ward, Tokyo, Tokyo

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 156개 이용 후기 중 82개" "
평점 8 - 좋아요. 156개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 156개 이용 후기 중 16개" "
평점 4 - 별로예요. 156개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 156개 이용 후기 중 1개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

IN SU

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Strange Hotel..
물건을 놓고 와서 이메일을 보내도 수신확인을 하지않습니다. 로비에 있는 직원들은 항상 불만이 있어 보여요
2023년 12월에 6박 숙박함
답변 제공: Front Desk 님, 2024년 1월 27일
Dear Guests.We sincerely apologize for any inconvenience you may have experienced regarding the lack of confirmation for the items left and any perceived dissatisfaction with our lobby staff. We strive to provide excellent service, and we regret if we fell short of your expectations.To address the issue of items left without confirmation, we will review our communication processes to ensure that we promptly acknowledge and respond to emails regarding belongings left behind.Regarding any dissatisfaction with our lobby staff, we appreciate your feedback. We will take this into consideration and work to improve our interactions to ensure a more positive experience for all guests.If there are specific details you would like to share or if there's anything else we can assist you with, please feel free to provide more information. We value your feedback as it helps us enhance our services.Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.Kind regards,Front Desk

10/10 - 훌륭해요

MINKYUNG

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
두번째 방문한 감성 숙소
감성도 좋고 가성비도 좋아요! 편리한 호텔을 찾으시면 도심지에 있는 호텔이 더 좋겠지만 시모키타자와의 분위기를 느낄 수 있어 개인적으로 너무 좋아하는 호텔입니다!
2023년 12월에 3박 숙박함
답변 제공: Front desk 님, 2024년 1월 27일
Thank you! I appreciate your positive review and we are glad to hear that you enjoyed the ambiance and value for money at the hotel. It's wonderful that you found the atmosphere of Shimokitazawa appealing and had a satisfying stay. I hope to welcome you back to Mustard Hotel on your next visit to Tokyo! We are always working towards providing an even better experience, and we'll continue striving to offer a comfortable stay in the future. Thank you!Best regards

2/10 - 너무 별로예요

Hyeyeon

2023년 9월에 2박 숙박함

8/10 - 좋아요

Sukhun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

JUNG HA

2023년 2월에 3박 숙박함

8/10 - 좋아요

Hyowon

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

HyeonJeong

2023년 1월에 2박 숙박함

10/10 - 훌륭해요

JINAH

2022년 12월에 3박 숙박함

8/10 - 좋아요

カナコ

좋아요: 편의 시설/서비스
隠れ家ホテルで 可愛かった!
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Patrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful, quit hotel in close proximity to the Shimo-Kitazawa station; modern hotel with friendly personal; the room is minimalistically furnitured which is what I need; surprisingly, I had a LP-player in the room - at the reception you might get Jazz LPs. The hotel offered 2 pyjamas in the room.
2024년 5월에 1박 숙박함
답변 제공: Bill 님, 2024년 5월 11일
Dear Patrick,Thank you for your positive feedback! We're glad to hear that you enjoyed our modern facilities, friendly staff, and the minimalist design of our rooms. It's great that you appreciated the LP-player in your room and the option to borrow Jazz LPs from the reception. We hope you had a relaxing stay and look forward to welcoming you back soon!Best regards

10/10 - 훌륭해요

Lena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Mustard is a great place to make as home base in Tokyo. The rooms are minimal and modern. All you really need since you’ll be walking around and exploring most of the time. I love the coffee shop there as well as the lox bagels. It’s so close to shopping (vintage, so much of it) and restaurants. The train station is near so a quick trip to Shibuya and Yoyogi Park is a must! Great and friendly staff. Already planning our next trip.
2024년 4월에 3박 숙박함
답변 제공: Front desk 님, 2024년 5월 5일
Thank you for staying at MUSTARDHOTEL SHIMOKITAZAWA.We would also like to thank you again for your compliments about our hotel.We are very pleased to hear from your comments that you were satisfied with the location and the café attached to the hotel.We hope that you will visit us again in the future as we aim to make your stay in our hotel as comfortable and satisfying as possible. We look forward to welcoming you again.MUSTARDHOTEL SHIMOKITAZAWA

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Bill 님, 2024년 5월 11일
Dear david,On behalf of the entire team at Mustard hotel , we want to express our sincere gratitude to you for taking the time to leave us a full-star review. Your feedback is incredibly valuable to us, and it fuels our collective efforts towards continuous improvement.Your positive ratings serve as a source of inspiration for all of us, motivating us to deliver exceptional service and ensure that every guest experience is memorable.Thank you once again for your support and for choosing Mustard hotel. We eagerly look forward to the opportunity to welcome you back for another fantastic stay.Warm regards,

8/10 - 좋아요

アキノリ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
清掃がいまいちです。
2024년 4월에 4박 숙박함

8/10 - 좋아요

Aki

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
下北沢に近くて便利 スタッフが親切 清潔
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a wonderful stay. Would definitely recommend
2024년 4월에 3박 숙박함
답변 제공: Bill 님, 2024년 4월 28일
Dear Jacob,Thank you for choosing The Mustard Hotel for your stay, and we're delighted to hear that you had a wonderful experience! Your recommendation means a lot to us, and we appreciate your kind words. If you ever find yourself back in Tokyo, we'd be honored to welcome you again. Until then, safe travels and best wishes!Best regards

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Mustard Hotel in Shimo Kitazawa is an absolute gem. The accommodations are spotless & cozy, the staff is incredibly kind & helpful and it's so conveniently located, on a quiet & beautiful walking trail that has shops, a yoga studio, etc. In the lobby, there is an adorable & yummy coffee shop (Sidewalk Cafe) and it's a delightful place to work or just contemplate Japan. It's super convenient to trains & it's so affordable. I can't recommend it enough (in fact, I'm returning to Tokyo for a night at the end of my trip and I'm sooo sad I'm not staying there).
2024년 4월에 3박 숙박함
답변 제공: Bill 님, 2024년 4월 28일
Dear Jennifer,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Mustard Hotel in ShimoKitazawa. Providing spotless and cozy accommodations, along with kind and helpful staff, are always our top priorities. We're delighted that you found our location convenient and appreciated the serene surroundings of the walking trail.It warms our hearts to know that you enjoyed the ambiance of our lobby and found Sidewalk Cafe adorable and yummy! We strive to create a welcoming atmosphere where guests can relax, work, or simply soak in the charm of Japan.We're sorry to hear that you won't be staying with us during your return to Tokyo, but please know that you're always welcome back anytime your travels bring you our way. If there's anything we can assist you with in the future, please don't hesitate to reach out. Safe travels and we hope to see you again soon!Best regards

10/10 - 훌륭해요

Yuka

2024년 4월에 1박 숙박함
답변 제공: Bill 님, 2024년 5월 11일
Dear Yuka,On behalf of the entire team at Mustard hotel , we want to express our sincere gratitude to you for taking the time to leave us a full-star review. Your feedback is incredibly valuable to us, and it fuels our collective efforts towards continuous improvement.Your positive ratings serve as a source of inspiration for all of us, motivating us to deliver exceptional service and ensure that every guest experience is memorable.Thank you once again for your support and for choosing Mustard hotel. We eagerly look forward to the opportunity to welcome you back for another fantastic stay.Warm regards,

10/10 - 훌륭해요

Emma

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was one of our favorite places we stayed in Japan, loved the neighborhood so much and the hotel staff was wonderfully helpful and friendly.
2024년 4월에 2박 숙박함
답변 제공: Front desk Natsumi 님, 2024년 4월 17일
Thank you very much for choosing our hotel.We would also like to thank you again for your compliments about our hotel.We look forward to welcoming you again.

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함
답변 제공: Bill 님, 2024년 4월 16일
Thank you for the positive feedback! If you have any questions or need assistance during your stay, feel free to reach out. We're here to help make your experience enjoyable.

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceed our expectations. Love the neighborhood.
2024년 4월에 7박 숙박함
답변 제공: Bill 님, 2024년 4월 15일
We're thrilled to hear that your experience exceeded your expectations! It's fantastic to know that you loved the neighborhood as well. We hope you had a memorable stay and look forward to welcoming you back in the future!

6/10 - 괜찮아요

Kaori

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Bill 님, 2024년 4월 20일
Dear Kaori ,On behalf of the entire team at Mustard hotel , we want to express our sincere gratitude to you for taking the time to leave us a full-star review. Your feedback is incredibly valuable to us, and it fuels our collective efforts towards continuous improvement.Your positive ratings serve as a source of inspiration for all of us, motivating us to deliver exceptional service and ensure that every guest experience is memorable.Thank you once again for your support and for choosing Mustard hotel . We eagerly look forward to the opportunity to welcome you back for another fantastic stay.Warm regards,

8/10 - 좋아요

Alex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, great bar and coffee shop on site
2024년 4월에 3박 숙박함
답변 제공: Bill 님, 2024년 4월 16일
We're delighted to hear that you enjoyed our excellent location and the amenities we offer, including our bar and coffee shop. Thank you for choosing to stay with us, and we hope to welcome you back in the future!

8/10 - 좋아요

YOICHI 님, Setagaya-ku

2024년 4월에 3박 숙박함
답변 제공: BIll 님, 2024년 4월 28일
Dear YOICHI,On behalf of the entire team at Mustard hotel , we want to express our sincere gratitude to you for taking the time to leave us a full-star review. Your feedback is incredibly valuable to us, and it fuels our collective efforts towards continuous improvement.Your positive ratings serve as a source of inspiration for all of us, motivating us to deliver exceptional service and ensure that every guest experience is memorable.Thank you once again for your support and for choosing Mustard hotel. We eagerly look forward to the opportunity to welcome you back for another fantastic stay.Warm regards,

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel in great location. Easy walk to bars, restaurants, thrifting. Nice coffee place inside, washer and dryer for guest use. Super friendly staff!
2024년 3월에 2박 숙박함
답변 제공: Bill 님, 2024년 4월 15일
Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay at our hotel and appreciated the convenient location, amenities like the coffee place and laundry facilities, as well as the friendly staff. We hope to have the pleasure of welcoming you back again soon!

6/10 - 괜찮아요

YOSUKE

연인과의 여행, 출장 여행
受付スタッフの対応が微妙
2024년 3월에 2박 숙박함
답변 제공: Bill 님, 2024년 4월 20일
Dear YOSUKE ,Thank you for choosing to stay with us at Mustard hotel. We hope you had a wonderful experience during your time here.As a team committed to providing exceptional service, we greatly appreciate your feedback. Your comments help us continually improve and ensure that every guest enjoys a memorable stay.If you have a few moments to spare, we would be honored if you could share your positive experiences with others by leaving a review. Your kind words will not only brighten our day but also assist future travelers in choosing the perfect accommodation for their needs.Thank you once again for choosing mustard hotel. We look forward to welcoming you back on your next visit!Warm regards,Best regards

8/10 - 좋아요

Ming-chiu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good coffee and alcohol
2024년 3월에 2박 숙박함
답변 제공: Bill 님, 2024년 4월 16일
We're glad to hear that you enjoyed our selection of coffee and alcohol! Thank you for choosing to stay with us. If there's anything else we can assist you with during your stay, please don't hesitate to let us know.

6/10 - 괜찮아요

Yukimi

良い
2024년 2월에 1박 숙박함
답변 제공: Bill 님, 2024년 4월 20일
Dear Yukimi ,On behalf of the entire team at Mustard hotel , we want to express our sincere gratitude to you for taking the time to leave us a full-star review. Your feedback is incredibly valuable to us, and it fuels our collective efforts towards continuous improvement.Your positive ratings serve as a source of inspiration for all of us, motivating us to deliver exceptional service and ensure that every guest experience is memorable.Thank you once again for your support and for choosing Mustard hotel . We eagerly look forward to the opportunity to welcome you back for another fantastic stay.Warm regards,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
スタッフが最悪
連泊しましたがお部屋の掃除はありません。シーツに短い髪の毛が落ちてたし湯沸かしポットも水垢と汚れがひどくて使う気になりませんでした。何よりもスタッフの態度が悪すぎます。皆怒っているのか気分が悪いのか、出掛ける時も黙って見てるだけで怖いです。居心地が悪いのでカフェも利用しませんでした。オシャレな感じで朝食とりたかったのですが落ち着けない感じがしたのでやめました。
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

KYOKO

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
楽しく快適なホテル
レコードプレイヤー付きのお部屋で楽しい。 低層かつ窓が大きく開くので大変開放感があります。 また訪れたいホテルです。
2024년 1월에 1박 숙박함
답변 제공: Bill 님, 2024년 4월 20일
Dear KYOKO ,Thank you for choosing to stay with us at Mustard hotel. We hope you had a wonderful experience during your time here.As a team committed to providing exceptional service, we greatly appreciate your feedback. Your comments help us continually improve and ensure that every guest enjoys a memorable stay.If you have a few moments to spare, we would be honored if you could share your positive experiences with others by leaving a review. Your kind words will not only brighten our day but also assist future travelers in choosing the perfect accommodation for their needs.Thank you once again for choosing mustard hotel. We look forward to welcoming you back on your next visit!Warm regards,Best regards

10/10 - 훌륭해요

井登

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Joe

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 10박 숙박함
답변 제공: Bill 님, 2024년 4월 20일
Dear Joe ,Thank you for choosing to stay with us at Mustard hotel. We hope you had a wonderful experience during your time here.As a team committed to providing exceptional service, we greatly appreciate your feedback. Your comments help us continually improve and ensure that every guest enjoys a memorable stay.If you have a few moments to spare, we would be honored if you could share your positive experiences with others by leaving a review. Your kind words will not only brighten our day but also assist future travelers in choosing the perfect accommodation for their needs.Thank you once again for choosing mustard hotel. We look forward to welcoming you back on your next visit!Warm regards,Best regards

6/10 - 괜찮아요

みちこ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Bill 님, 2024년 4월 20일
Dear Ashley ,Thank you for choosing to stay with us at Mustard hotel. We hope you had a wonderful experience during your time here.As a team committed to providing exceptional service, we greatly appreciate your feedback. Your comments help us continually improve and ensure that every guest enjoys a memorable stay.If you have a few moments to spare, we would be honored if you could share your positive experiences with others by leaving a review. Your kind words will not only brighten our day but also assist future travelers in choosing the perfect accommodation for their needs.Thank you once again for choosing mustard hotel. We look forward to welcoming you back on your next visit!Warm regards,Best regards

10/10 - 훌륭해요

Shahar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, not many hotels in the area but this works great!
2023년 12월에 4박 숙박함
답변 제공: Front desk 님, 2024년 1월 27일
Thank you for your positive feedback about the hotel's location! Shimokitazawa is indeed a vibrant and unique neighborhood, and it's great to hear that you enjoyed the atmosphere, shops, cafes, and entertainment options in the area.If you have any specific highlights or if there's anything else you'd like to share about your experience at the hotel or in Shimokitazawa, please feel free to let us know.we are here to assist you with any questions or provide additional information.Whether it's recommendations for places to visit, local tips, or any other inquiries, I'm happy to help make your stay or future visits even more enjoyable!

8/10 - 좋아요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Oskar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Very cool hotel at the heart of Shimo. One of the most child friendly parts of Tokyo. Great bagel breakfast, clean, small room. Extra plus for the record player with great selection of records to borrow from reception.
2023년 12월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 1월 27일
Dear Oskar,Thank you so much for your time to share your feedback, It helps us a lot and our potential guests.Really apprciated that you mention our access and location is quite right on your expectation. We are sincenerly welcome you back to enjoy our music and bagel. Once again, Thank you so much for choosing us.Mustard hotel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Oase der Ruhe
Sauber, freundliches und hilfbereites Personal. Ich schätze das Hotel wegen seiner Lage. Etwas Abseits von Tokio, aber eine Oase der Ruhe. Das war bereits mein dritter Aufenhalt.
2023년 12월에 3박 숙박함
답변 제공: Front desk 님, 2024년 1월 27일
Dear Guests,Thank you for taking the time to share your experience with us. We truly appreciate your feedback and are delighted to hear that you found our hotel to be clean, our staff friendly and helpful, and that you value our location as a peaceful oasis slightly away from the hustle and bustle of Tokyo.It's wonderful to know that you've chosen to stay with us for the third time, and we are grateful for your continued loyalty. Your kind words motivate us to maintain and enhance the quality of our services.If there's anything specific you enjoyed or any areas where you believe we can improve, please feel free to share. We are here to make each of your stays exceptional.Looking forward to welcoming you back for another pleasant stay!Warm regards,

10/10 - 훌륭해요

Kate

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
perfect stay
great location, friendly and helpful staff, cafe with amazing coffee. great value for price. I can't wait to return!
2023년 12월에 1박 숙박함
답변 제공: Front desk 님, 2024년 1월 27일
Thank you for sharing your positive experience! I'm delighted to hear that you enjoyed the great location, found the staff friendly and helpful, and appreciated the amazing coffee at the cafe. We look forward to welcoming you back to Mustard Hotel on your next visit. If you have any specific feedback or suggestions for improvement, feel free to share them with us. We are committed to providing excellent service and ensuring our guests have a memorable stay. Thank you, and we can't wait to host you again!

8/10 - 좋아요

Kosuke

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Cool.
Fun and comfortable trendy hotel in a great neighborhood. Easy access to train.
2023년 12월에 2박 숙박함
답변 제공: Front desk 님, 2024년 1월 27일
we are glad to hear that you had a fun and comfortable experience at Mustard Hotel! It's great that you enjoyed the trendy atmosphere and found the neighborhood to be convenient with easy access to the train. If you have any additional comments or suggestions, feel free to share them. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

NOZOMI

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Dale

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First of all Shimokitazawa is a great place to visit, coffeehouses, thrift shops, record shops, restaurants, convenience stores, and very walkable location. My room was located on the first floor in the rear of the building. Lots of street noise late at night and early morning. Breakfast was good, consisting of toasted bagel, cream cheese, coffee, and yogurt. Location is very good, close to family mart convenience store and near to the train station. Stayed 3 nights, WiFi was excellent. I enjoyed
2023년 11월에 3박 숙박함
답변 제공: Front desk 님, 2024년 1월 27일
Thank you for sharing your experience! It's wonderful to hear that you enjoyed the vibrant atmosphere of Shimokitazawa with its coffeehouses, thrift shops, and more. I appreciate your insights about the room location and street noise. I'm glad to know that you found the breakfast good and the WiFi excellent. If you have any other comments or if there's anything specific you'd like to highlight or suggest, feel free to let us know. Your feedback is valuable, and we hope you had a memorable stay in Shimokitazawa!

10/10 - 훌륭해요

Noel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a very cool hotel in a very cool area - exactly what we were looking for.
2023년 11월에 2박 숙박함
답변 제공: Front desk 님, 2024년 1월 27일
we are glad to hear that you found the hotel and the area to be exactly what you were looking for! Shimokitazawa is indeed known for its cool and trendy atmosphere. If you have any specific highlights or aspects of the hotel or the area that you'd like to share, or if there's anything else you'd like to mention, feel free to let us know. I'm here to assist with any questions or information you may need!

10/10 - 훌륭해요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel although it may cater to a younger demographic. Nice big room with a huge balcony that serves no purpose but still nice
2023년 11월에 1박 숙박함
답변 제공: Front desk 님, 2024년 1월 27일
Dear SteveThank you for sharing your feedback with us! We appreciate your positive comments about our hotel.It's great to hear that you found our hotel to be very nice, and we're pleased that you enjoyed the spacious room. The large balcony is indeed a unique feature, even if it serves no specific purpose for you.While our hotel may have elements that cater to a younger demographic, we strive to create an inclusive and welcoming environment for guests of all ages. If there are any specific aspects you particularly enjoyed or if there's anything else you'd like to share, please feel free to let us know.We look forward to the possibility of welcoming you back for another enjoyable stay in the future!Warm regards,

10/10 - 훌륭해요

Pablo Emiliano De la

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Coolest hotel and neighborhood in Tokyo
2023년 11월에 9박 숙박함
답변 제공: Front desk 님, 2024년 1월 27일
Dear Pablo Emiliano De la,Thank you for the fantastic compliment! We're thrilled to hear that you consider our hotel and neighborhood to be the coolest in Tokyo. It's our aim to provide a unique and memorable experience for our guests.If there's anything specific that made your stay enjoyable or if you have any suggestions for how we can continue to enhance our cool factor, please feel free to share. We appreciate your feedback and hope to have the pleasure of welcoming you back for another cool experience in the future.Best regards,

10/10 - 훌륭해요

Ming-chiu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good coffee and bar~
2023년 11월에 3박 숙박함
답변 제공: Front desk 님, 2024년 1월 27일
Dear Ming-chiu,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed our coffee and bar services during your stay.Providing a great coffee experience and a welcoming bar atmosphere is important to us, and we're glad to know that it contributed positively to your time with us.If there's anything else you loved about your stay or if you have any suggestions for how we can make your future visits even more enjoyable, please don't hesitate to let us know.We look forward to serving you again and creating more wonderful moments!Warm regards,

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super friendly staff, in a neat, accessible area.
2023년 10월에 3박 숙박함
답변 제공: Front desk 님, 2024년 1월 27일
Dear Brian,Thank you for your kind words! We're thrilled to hear that you had a positive experience with our super friendly staff and enjoyed the accessibility of our neat area.Providing exceptional service and ensuring our guests feel welcomed is a top priority for us. If there's anything specific about your stay that stood out or any additional feedback you'd like to share, please feel free to do so.We appreciate your feedback and look forward to the opportunity to welcome you back for another enjoyable stay.Warm regards,