The hotel itself is great. Great restaurants, impeccable service.. but for me the location was too far from the subway sta. Actually one can go to the train sta.via hotels basement but to actually get to the train, it's a long way. I had a delux room with a balcony. The room was much smaller than I expected and even with all the lights on, it was too dark. There was hardly room to move around comfortably. I have stayed at other 5 star hotels in the area such as Peninsula , Fourseasons, Park Hyatt, and Ritz Carlton, And the rooms were more spacious and pleasant. I just felt rather crowded.