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"The service staff is very helpful. We bought wine and watermelon and asked if we can have wine opener and knife to cut but they offer to help us instead, the service staff even provided wine glass and put the cut watermelon on a platter with presentation. What excellent services. The hotel is very comfortable with good mountain view in the morning. Reasonable breakfast spread too. "

"The staff are super friendly, the location is good and within walking distance to all of the sites in Takachiho I wanted to see, the room was comfortable and I am very pleased with my stay!"

"Beautiful, tranquil property with an excellent dinner and star observatory show "

"We had a fantastic stay here! The staff Alex and the team, were super friendly and had even planned daily group activities. We ordered the dinner set and it was incredible! We were able to get a ride to and from the train station, which was greatly appreciated. I would recommend giving them a call if you need to (we just used a payphone) as there was issues with sending messages on this website. The staff can speak English and Japanese! and were super foreigner friendly. The scenery was absolutely stunning and they even had swimwear and water shoes to rent if you wanted to go for a dip or use the saunas! Our cabin was beautiful, and clean. Our only regret would be not spending longer here :) Thank you Alex and the team for our incredible stay! "

"Clean and quiet "

"This was advertised as having a kitchen. Kitchen facilities are in another building that are communal. The other option is to rent a gas burner. Everything is extra (e.g. trash, gas burner). Heater for room kept turning off. Barely enough space for 3 futons. Japanese communal bathrooms near bungalows, western style in main building. We only stayed one of the two nights booked even though we did not get a refund."

"This is what hotels should be. Clean, fun, and affordable. It’s perfect for the value. Best hotel in Kumamoto Prefecture"

"I highly recommend this ryokan if you are visiting Mt Aso. We stayed at the two storied migi room with a private outdoor tub and an indoor jacuzzi. The space was immaculate and spacious. You must book the half board rate that includes the most sumptuous breakfast and dinner you will find anywhere. You will need to take a bus/train to reach the main Aso area but that we no issue for us. Every staff we met extended the highest hospitality we ever experienced. "