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Chelsea Hotel, Toronto

4.0 star property
Families find a perfect balance between relaxation and play at this downtown Toronto hotel with game rooms, childcare, and multiple pools

Choose dates to view prices

Chelsea Hotel, in downtown Toronto's vibrant center, offers sauna sessions and rooftop terrace relaxation. Families love the two indoor pools and children's pool. Enjoy Indian cuisine, with shopping and coffee spots just steps away.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is ₩241,768
₩296,420 total
includes taxes & fees
Jun 8 - Jun 9

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About this property

Chelsea Hotel, Toronto

  • Upscale family-friendly hotel near Yonge-Dundas Square
  • Located close to CF Toronto Eaton Centre and Art Gallery of Ontario, Chelsea Hotel, Toronto provides a rooftop terrace, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the hot tub. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
  • Additional perks include:
    • 2 indoor pools and a children's pool, along with a waterslide and sun loungers
    • Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
    • An electric car charging station, express check-out, and supervised childcare (surcharge)
    • Concierge services, a banquet hall, and tour/ticket assistance
    • Guest reviews speak highly of the family-friendly amenities, pool, and central location
  • Room features
  • All 1588 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, quiet rooms at the property.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with shower/tub combinations and free toiletries
    • Flat-screen TVs with satellite channels
    • Coffee/tea makers, heating, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The underground parking entrance is located on the South side of Gerrard street between Yonge St and Bay St. The hotel underground parking garage has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 43 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Chelsea Hotel, Toronto have a pool?

Yes, this property has 2 Indoor pools and a children's pool.

How much does it cost to stay at Chelsea Hotel, Toronto?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Chelsea Hotel, Toronto on Jun 8, 2026 start from ₩241,768, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chelsea Hotel, Toronto pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 50 per accommodation, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 43 per night.

What time is check-in at Chelsea Hotel, Toronto?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Chelsea Hotel, Toronto?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Chelsea Hotel, Toronto located?

This family-friendly Toronto hotel is located in the entertainment district, within a 10-minute walk of Yonge-Dundas Square and CF Toronto Eaton Centre. Art Gallery of Ontario and Hockey Hall of Fame are also within 1 mi (2 km). College Station and Dundas St West at Yonge St Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 7678 out of 14991 reviews
Rating 8 - Good. 4128 out of 14991 reviews
Rating 6 - Okay. 1937 out of 14991 reviews
Rating 4 - Poor. 758 out of 14991 reviews
Rating 2 - Terrible. 490 out of 14991 reviews

Reviews

Verified

8/10 Good

Stephen R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, quiet (considering you're right downtown), convenient parking right under the hotel. Would absolutely stay again!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Samah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location! Lots to do in the area and wonderful amenities at the hotel :)
Stayed 5 nights in May 2026
Verified

8/10 Good

Xing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location in the heart of Toronto, easily walkable to most attractions, food outlets, and hundreds of restaurants. The staff were very helpful with directions around the city and offered fantastic suggestions on things to do in Toronto. This stay really made our trip so much more enjoyable.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Carole A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is close to many restaurants and theatres and shopping nearby
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Rooms were incredibly clean. Staff were very friendly and helpful upon checkin.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Akos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Food is great, serving staff needs more help/ Property clean and comfortable.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff were very accommodating.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for just one night. The location is great. Staff were very helpful and the check-in was uneventful. Overall, very good!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Romualdo Junior

Liked: Amenities
No breakfast included. Parking area is small. You can hear the noises on the street at night.
Stayed 3 nights in May 2026
Verified

8/10 Good

Kendra

Liked: Cleanliness, staff & service
I didn’t try out amenities like the pool at all, but the room was very pricey and could use a refresh - I wouldn’t have wanted to take a bath in this hotel. That being said, it’s a great location and very friendly staff. I used the little express bistro daily for my morning coffee and breakfast, and the people working there were so friendly. Self check-in and check-out were super quick and convenient.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kennesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful one bedroom was exceptional. I enjoy my stay. It was clean AC both in the bedroom and living room. the apartment set up really elegant. I enjoy my stay and I will definitely stay again when I come back to Jamaica , thanks to the host. She was great. Good job.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. Staff friendly. Never checked for breakfast. Yes. Only I didn't like was that waste of money vending machine.. Don't ever use it. The carpark is to small. Small meaning very tight for driving your car in and a low celling didn't like that either.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location The biggest challenge was the ability to get on an elevator. There are multiple banks of elevators for each wing of the hotel. 6 elevators in each bank. Only 2 were working on the day we checked out. We spent 15 minutes waiting. Finally put one of us in the elevator with the luggage and the other took the stairs down 19 floors.
Stayed 1 night in May 2026
Verified

4/10 Poor

Guillermo

Disliked: Cleanliness, property conditions & facilities
The hotel feels old, the bathroom door didn't close much less lock, there was a little door open behind the bathroom probably used for repairs and it didn't close either, the A/C makes a noise frequently like a thump, like someone dropped something. I wanted to watch TV and when I picked the remote, it was really dirty, like it had been weeks without cleaning it, which made me wonder what else was not cleaned??? I only spent 2 nights here, after spending a few nights in another hotel nearby, considering the price difference, I would recommend looking for other options. I didn't use the amenities, the location is really good which is why I picked it, there are a lot of restaurants, shopping mall, stores, etc., within walking distance. Check-in and checkout were easy, elevators are separated by level groups, which made it easy to use without a lot of waiting time.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean rooms.
Stayed 3 nights in May 2026
Verified

6/10 Okay

Belinda

Liked: Staff & service
The hotel is well located downtown Toronto but the amenities are a bit dated. Also we found hair all over the carpet and in the bathroom, not sure how often they vaccum. We even found an old half eaten chip under the chair. The tv could use some new features too, we couldn’t connect our Netflix account and were told we needed to bring an hdmi cable for that. The staff is extremely professional though and courteous.
Stayed 1 night in May 2026
Verified

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Very great location and value for the stay.
Stayed 1 night in May 2026
Verified

8/10 Good

Jonathan

Liked: Amenities
It was a nice stay in a great location.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, I will definitely recommend
Stayed 4 nights in May 2026
Verified

8/10 Good

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Kid friendly had a great stay
Stayed 1 night in May 2026
Verified

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and the staff were great!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Danielle marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2026