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"The staff was wonderful. (very friendly.) The food was great Room was very clean and comfortable "

"During our recent stay at Riu Sta.Fe, we had an unexpected emergency when my son had a minor accident. What could have been a stressful and chaotic situation was handled with exceptional care and professionalism, all thanks to the hotel’s access to a resident doctor. It’s not something you usually think about when booking a hotel, but having medical support on-site turned out to be absolutely critical for us. The doctor arrived quickly, assessed my son’s condition with calm expertise, and provided the necessary first aid before recommending further steps. The staff were incredibly supportive throughout, helping us stay calm and ensuring we had everything we needed. Beyond that, the hotel itself was wonderful—comfortable rooms, attentive service, and great amenities. But what truly sets it apart is its commitment to guest well-being. I can't express how grateful we are for the medical support during such a stressful moment. It’s rare to find a hotel that goes above and beyond in this way. Highly recommended—not just for the comfort, but for the peace of mind they provide. "

"Staff and service was wonderful.It was very clean and food was delicious. I loved the reserve amenities. I can't wait to go back! "

"Service was great! It always clean and the food and drinks were good! I highly recommend to stay at this hotel. "

"The property is well maintained, and the views from the common areas framed by pillars and marble are gorgeous. The room was comfortable, clean and had a beautiful view of the beach. Could not hear the adjacent rooms when indoors. The restaurant Lena is fabulous - the Cuban night food was sensational - I wish it had been open every night. The other restaurant Vela had a charming atmosphere, but the food was average. Every member of staff interacted with were friendly, polite, and helpful."

"Great hotel, great vibes. No complaints at all. "

"Such a pretty resort! Staff are friendly and so welcoming. Pools are clean and food options are great. I highly recommend. "

"The One & Only is magical!!! "