This hotel feels like a factory. Itโs huge and at that scale quality suffers. To begin with, I paid for a double room and they gave me a king, claiming that when you book with expedia they dont guarantee the room. When I complained, they offered to change me but a different day bc there was no availability that night. But I got two twin beds, not two queens. So we had to spend the week sleeping with my son. The bathroom had mold, you had to request room service bc they didnโt just offer it. The drinks were disgusting and the food felt like cafeteria food. There are only two a la carte restaurants so it was all buffet style which gets old pretty fast, especially for dinner. My friend was placed next to where they do their pool party and the noise was awful. It was so loud the windows vibrate. It was just her and her 6 year old daughter, when she complained bc her daughter got sick and it was very uncomfortable, she was told the same thing, expedia customers get whatever room is available. So pls if you want a nice quiet room, make sure you check the location bc they have 4 parties/week. Lastly, dont count on the beach, despite being beach front, you cannot get in the water bc of the high tide in that area. You definitely need to use uber/taxi to get to a good beach or the town center since either one is 15 mins away by car. If youโre young and care mostly about budget and partying this hotel might be a good deal but for older crowds or those with families, stay away.
