“ The property was advertised as offering free parking. At check-in, we were asked to provide our car registration number for the duration of our stay, which we did in good faith.
However, a week later we received a parking fine for using the hotel car park. When we contacted Holiday Inn, they advised that they were unable to assist and that we would need to appeal directly to the parking company, providing proof of our stay. We have submitted this appeal and are currently awaiting a...
“ The property was advertised as offering free parking. At check-in, we were asked to provide our car registration number for the duration of our stay, which we did in good faith.
However, a week later we received a parking fine for using the hotel car park. When we contacted Holiday Inn, they advised that they were unable to assist and that we would need to appeal directly to the parking company, providing proof of our stay. We have submitted this appeal and are currently awaiting a...
Seyed