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Black House Aldea Zama

5.0 star property

Choose dates to view prices

Black House Aldea Zama provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 16 2024 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Black House Aldea Zama pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Black House Aldea Zama?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Black House Aldea Zama?

Check-out is at 11:00 AM.

Where is Black House Aldea Zama located?

Located in Zama, this luxury apartment building is 0.7 mi (1.1 km) from Hunab Lifestyle Center and 2.7 mi (4.3 km) from Tulum Mayan Ruins. Jaguar Park and Dos Aguas Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

9.4

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

Verified

10/10 Excellent

Hilda

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was really beautiful it was really clean the pool was amazing
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Manikandan

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a excellent stay in black house. We stayed as a group and it was an amazing experience. The place is very beautifully decorated and Marcela is super helpful. Definitely we will visit again.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Gigi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me encantó todo, desde la comunicación para el recibimiento hasta los detalles de la instancia. La administradora fue muy atenta y amable, respondió todas mis dudas y lo hizo a la brevedad. La estancia muy bonita, comoda y limpia, me voy muy contenta de haberme hospedado ahí
Stayed 1 night in Jan 2024