Does Gaia Hotel Tulum have a pool?

Yes, this property has an outdoor pool.

Is Gaia Hotel Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gaia Hotel Tulum?

Self parking is free at this property.

What time is check-in at Gaia Hotel Tulum?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Does Gaia Hotel Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 140 per vehicle applies.

Where is Gaia Hotel Tulum located?

Located in Tulum City Center, this hotel is 2.4 mi (3.9 km) from Temple of Doom and within 6 mi (10 km) of Tulum Mayan Ruins and Tulum National Park. Gran Cenote and Playa Paraiso are also within 6 mi (10 km).

Gaia Hotel Tulum Reviews, Deals & Photos 2025

About the neighborhood

Tulum City Center, a neighborhood in Tulum, is home to Gaia Hotel Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Temple of Doom and Tulum National Park. Gran Cenote and Playa Paraiso are two other places to visit that come recommended. Be sure not to miss outdoor adventures like cave exploring and ziplining, or hop on a moped rental nearby and take a self-guided tour around Tulum.

Visit our Tulum travel guide

8/10 Good

Anne

Jan 8, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smidigt byte till Villas Akalan

Vi fick byta boende till Villas Akalan, och vi var nöjda med bytet. Villas Akalan låg nära till sevärdeheter som Maya ruinerna i Tulum och Cenotes. Nära till Tulums centrum och restauranger. Lugnt och fint!

Stayed 5 nights in Dec 2018

4/10 Poor

Maria, Houston

Aug 14, 2018

Disliked: Cleanliness, staff & service, room comfort

I would not recommend this hotel. Staff is not friendly, no clean water, it is salty being filtered. No towels in room

Stayed 1 night in Aug 2018

6/10 Okay

Manuel, Mérida, Yucatán

Jul 31, 2018

Liked: Cleanliness

Mejorar en la Piscina

Seria bueno que pusieran un apartado en la piscina para niños, de todo lo demás OK

Stayed 1 night in Jul 2018

8/10 Good

Carlos, Mérida Yuc.

Jul 31, 2018

Liked: Cleanliness, property conditions & facilities

Hotel muy practico cuando se va de vacaciones

Es un hotel muy practico cuando se pretende ir a pasear o realizar tours. Las habitaciones son pequeñas pero relativamente comodas, ya que practicamente es para llegar a dormir. Muy bonita decoración incluyendo la piscina. En terminos generales este hotel esta muy bien para vacacionistas o personas que esten de paso.

Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Jul 2, 2018

Liked: Staff & service, property conditions & facilities

Las habitaciones un poco estrechas, el lugar muy agradable y el personal muy atento y amable.

Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveler

Jun 26, 2018

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Deficiente

No tiene servicio extra como un lobby propiamente dicho. Hay un cuarto de palitos y una lona con mesas y sillas. Un refri viejo y una alacena con cadena y candado

Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveler

Jun 22, 2018

Liked: Cleanliness, staff & service

Disliked: Room comfort

Fantastic staff who are very friendly and helpful. The accommodation was just a bit further from town than a I would have liked which meant we needed a taxi to go out. The rooms were too small for my taste. Pool looked great but it rained a lot of the time so we didn’t manage to use it.

Stayed 4 nights in Jun 2018

8/10 Good

Clemens

Apr 25, 2018

Disliked: Staff & service, property conditions & facilities, room comfort

Als Hotel Gaia / Tulum kann man diese Unterkunft nicht bezeichnen, da es 38 See Container 8x 2,75 m aufeinander gestapelt sind ( alles sehr beengt).. Und keinerlei Verpflegung / Frühstück, nicht mal Kaffee gibts . Zu weit ausserhalb des Ortes, 1/2 h laufen bis Busbhf. , 1/4 h laufen bis zur nächsten Tanke. Verkehrsreiche Straße direkt neben der Unterkunft.. aber als aussgleich schöner Garten mit Pool.

2/10 Terrible

daniel rolando

Apr 3, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es un "Hotel" armable tipo casa rodante, extremadamente pequeño que no puedes ni caminar o poner la maleta; el está sucio y con mal olor, el area donde escurre el agua de la regadera estaba tapado y sucio, no había jabón; también esta muy mal ubicado ya que pasa aún los trailer y autos duro haciendo mucho ruido; en general es muy ruidosos debido a sus paredes de metal o plástico; no lo recomienden jamás y menos si el huésped lleva menores!!! El peor hotel en el que he estado!!

6/10 Okay

Jorge

Apr 2, 2018

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

bien, nadamas lo couapmos para dormer, la alberca estaba sucia

8/10 Good

Natalia

Mar 19, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Bueno para el precio

Fui aTulum a una boda en la playa y no quería pagar por quedarme cerca. Este hotel está perfecto para estancias cortas en donde no se buscan lujos. La cama tiene buena tamaño, el baño está completo y chiquito. La alberca está de muy buen tamaño aunque no te invita a pasar el día ahí. No hay servicio de restaurante ni nada que comer. Sólo hay una máquina expendedora de comida chatarra y refrescos. Si lo hubiera sabido pude haber planeado mejor. La zona está bien pero no hay nada cerca.

Stayed 2 nights in Mar 2018

8/10 Good

Larry

Mar 13, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was Friendly and a Nice Place... Pool was Excellent....

Stayed 3 nights in Feb 2018

8/10 Good

Verified traveler

Mar 3, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Su personal y albercauy bien

Buena estancia viaje con la familia en todo momento su personal nos ayudo a buscar buenas opcione para trasladarnos y recomendaciones para la comida

Stayed 4 nights in Feb 2018

8/10 Good

Verified traveler

Feb 27, 2018

Liked: Cleanliness, staff & service

Hotel cerca de la zona comercial

Los empleados fueron muy amables de principio a fin, las habitaciones son un poco incómodas pero como íbamos en un viaje rápido nos sirvió muy bien por su buena ubicación con respecto a la zona comercial de Tulum.

Stayed 1 night in Feb 2018

8/10 Good

Miguel angel

Feb 9, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ninguno

Bueno

Stayed 1 night in Feb 2018

8/10 Good

lorena

Feb 4, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

estuvo bien

estuvo bien para lo que necesitamos. Un poco reducido el espacio de la recamara, pero limpio.

Stayed 2 nights in Jan 2018

6/10 Okay

Robert

Feb 2, 2018

Disliked: Room comfort

Container Hotel

My wife and I frequent Tulum, every year..and have always rented the same place..and we decided to switch it up a bit this year..and try Giana..we always have to beds..as we enjoy a sound and seperate sleep...the hotels was on the southern out skirts of city...so if your walking..this could be a problem...checkin was fine...the room felt odd"...sort of being in a cabin on a ship....I finally realized this was a " container hotel"..so it was cool..to see such an assembly of 2 floors, and 20 plus units...but lacking outlets...and false ceilings and walls...took a bit to get use to....the pools is awesome for a person who likes to do laps like me...they have a small guest hut...where you have access to a fridge and coffee machine..microwave too....

Stayed 1 night in Jan 2018

6/10 Okay

MARIANA, MEXICO

Jan 9, 2018

Liked: Cleanliness, staff & service

HOTEL EN EL CENTRO DE TULUM

HOTEL CENTRICO EN TULUM, MUY BÁSICO PERO IDEAL PARA UNAS CUANTAS NOCHES EN TULUM, BIEN UBICADO Y LAS HABITACIONES CÓMODAS.

Stayed 4 nights in Jan 2018

2/10 Terrible

Wasiq, Nigeria

Jan 3, 2018

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Outrageous Price for very mediocre experience

This hotel was a total rip-off. The rooms were tiny, the breakfast was one of the worst I had every seen, and the staff were extremely misinformed about local attractions. The fat fellow who worked the front dest one morning sent us on a 5 km wild goose chase down the wrong end of a busy highway rather than calling for a taxi that would have immediately led us to the Sian Kah Biosphere Reserve. Also for the price we paid for the room, we should have had a five star hotel right next to the beach, instead we got a modular room made of a shipping container with a bed that was not large enough for 2 people. The breakfast consisted of an apple, an orange, and a bun of sweet bread (all self service, they didn't even bother to slice the fruit). The hotel was also in a remote spot on the edge of a busy highway (not the most attractive, interesting, or quiet spot for a beach vacation). Would accept all of these downsides if the price had been about 10% of what I was charged. Overall, this was terrible value for the totally unjustified, extortionate, price charged.

Stayed 2 nights in Dec 2017

10/10 Excellent

mark

Jan 3, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 days over Christmas

This hotel is only a 15 minute walk out of town set back just off the main highway so its in a quieter location than in town. The rooms are clean & all have outside seating on the veranda some overlooking the pool. Staff are very friendly & helpful. The pool is large & gets the sun most of the day. You can also rent bikes too. Breakfast is included also. Would stay here again if I returned to Tulum.

Stayed 3 nights in Dec 2017

8/10 Good

Humberto, CDMX

Jan 2, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen punto de partida

El hotel resulta muy conveniente para descansa en su alberca después de un día fuera en una de las muchas actividades que se pueden realizar en la zona. Ofrece un café y pan dulce tradicional por la mañana, pero para cualquier comida hay que salir al pueblo de Tulum que está muy cercano.

Stayed 7 nights in Dec 2017

8/10 Good

marimar, mex

Nov 28, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

practico y àgil

ÇAgradable sorpresa todo lo que incluyen y aprovechan los espacios la alberca limpísima wifi...muy bien

Stayed 1 night in Nov 2017

8/10 Good

Qy, Singapore

Nov 27, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a budget stay

Quiet and safe area. The room is small but still can fit two large luggages. Bathroom has some sewage smell initially but it will be okay after you tweak the fan. Saw mosquitoes in the room and i had plenty of mosquito bites after a night. Wifi wont work if you have the metal curtain down which is pretty inconvenient as anyone can look into our room. This will be good if youre looking for a budget stay in Tulum.

Stayed 3 nights in Nov 2017

6/10 Okay

Martin

Nov 4, 2017

Liked: Cleanliness, staff & service

Disliked: Room comfort

Opción económica, los cuartos son containers

Ideal para ahorrar dinero. Alquilar un auto es esencial para conectar con el centro que esta alejado. La zona de la pileta muy bien. Los cuartos RE pequeños . ATENCIÓN! Los cuartos son containers. La atención del personal muy bien y amables. El descuento que ofrecen en paraíso beach no es tal.

Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveler

Aug 31, 2017

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

uncomfortable according to the Price, very small room and bathroom, no place for luggage

Stayed 2 nights in Aug 2017

Gaia Hotel Tulum

Choose dates to view prices

Photo gallery for Gaia Hotel Tulum

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Highlights

View all photos for Standard Pool View

Standard Pool View

Highlights

View all photos for Budget Room

Budget Room

Highlights

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

View all photos for Standard Triple Room, 2 Double Beds

Standard Triple Room, 2 Double Beds

Highlights

View all photos for Family Room, 2 Bedrooms, Garden View

Family Room, 2 Bedrooms, Garden View

Highlights

You may also like

Hilton Tulum Riviera Maya All-Inclusive Resort

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Gaia Hotel Tulum

Property amenities

Internet

Parking and transportation

Things to do

Family friendly

Conveniences

Guest services

Outdoors

More

Room amenities

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

Property is also known as

Frequently asked questions

Have a question?

Reviews